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Firefox does not work properly

Hi have som problems with firefox, on some webs buttons or fields does not change or run when i click on it or it puts back to defauld cant do any changes in forms all re… (read more)

Hi have som problems with firefox, on some webs buttons or fields does not change or run when i click on it or it puts back to defauld cant do any changes in forms all resets to default, i tested firefox reset but nothing helped, other browsers works fine on the webs

Any idea what could happend?

Asked by iM3 21 minutes ago

after update pages load and open slow

Several days ago an update was pushed and after this both my PC and my laptop (at different locations) load and open everything on firefox very slow. Sometime they lock u… (read more)

Several days ago an update was pushed and after this both my PC and my laptop (at different locations) load and open everything on firefox very slow. Sometime they lock up and I have to wait several minutes before anything happens Everything else on both computers works like it always has and internet speed is good and both locations, over 200m This problem happen on both systems as soon as the update was loaded. Has anyone had this problem? Thanks! Bob

Asked by itsatemp 2 hours ago

Videollamada en FB Messenger no funciona

Cuando trato de iniciar una videollamada, me aparece este error: ___________________________________ Se produjo un error Reinicia Firefox o la computadora. Para obtener m… (read more)

Cuando trato de iniciar una videollamada, me aparece este error: ___________________________________ Se produjo un error

Reinicia Firefox o la computadora. Para obtener más sugerencias de solución de problemas, visita nuestro servicio de ayuda.

Si el problema continúa, avísanos. Reportar un problema ____________________________________

Ya tiene permisos de cámara y micrófono, reinstalé incluso Firefox y nada, ya probé con Chrome y si funciona, qué puedo hacer? Me parece que esto es un bug o algo, porque si funciona en la versión anterior, alguien sabe cuándo lo arreglarán? gracias.

Asked by SolidCapo 2 days ago

Firefox "fork bomb"

Hello. I had discovered that Firefox itself creates a so called "fork bomb" by creating a big amount of sub-processes under the main one (with I can prove thru the attach… (read more)

Hello. I had discovered that Firefox itself creates a so called "fork bomb" by creating a big amount of sub-processes under the main one (with I can prove thru the attached screenshoots).

Could anyone have a idea how to limit Firefox from opening so many sub-processess, with (wanting or not) are mostly causing that my system runs out of memory and stop beeing responsible to any of my inputs, with forces me to restart the system (similar thing is done by an DOS attack)

I use the Firefox 88.0.1 on Ubuntu 20.04 (64-bit)

uname: Linux live 5.4.0-53-generic #59-Ubuntu SMP Wed Oct 21 09:38:44 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux lsb_release:

Distributor ID: Ubuntu Description: Ubuntu 20.04.1 LTS Release: 20.04 Codename: focal

Asked by Mcgiwer 3 weeks ago

Last reply by Mcgiwer 15 hours ago

firefox snap 89.0, to play video, you need to install the required video codecs

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need … (read more)

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need to install the required video codecs". On telegram web and tweetdeck I also get this message while trying to play some video.

Since it's a snap, nothing I do on my system will solve the problem, I cannot install any codecs.

It's firefox 89.0

Asked by Lucas Zanella 21 hours ago

Downloading OK. Uploading does not work for any platform (Google, YouTube, Vimeo)

In the past month or so I have been unable to upload files from my PC to any file hosting/sharing accounts: YouTube, Google Drive, Vimeo). Every attempt is either stuck a… (read more)

In the past month or so I have been unable to upload files from my PC to any file hosting/sharing accounts: YouTube, Google Drive, Vimeo). Every attempt is either stuck at "Upload starting" forever (waited 24 hours), or part way through the upload will fail with no meaningful information. When I switch to Chrome it works every time as expected. Again, note that so far I have not had any ongoing issues with downloads. The occasional failure, but nothing noteworthy. I have tried removing Firefox from my machine, wiping all folders, caches, etc. reinstalling - nothing fixes this issue. It has continued over approximately three FF major updates. Please assist. Thanks.

Asked by D K 22 hours ago

Crashes on Firefox 89.0/Ubuntu 20.04

Hi! After updating to Firefox 89.0 on Ubuntu 20.04, tabs and the browser itself crash randomly. I've tried running Firefox in safe mode and in a new profile, but still se… (read more)

Hi! After updating to Firefox 89.0 on Ubuntu 20.04, tabs and the browser itself crash randomly. I've tried running Firefox in safe mode and in a new profile, but still see crashes.

Here are some crash report IDs:

  • bp-8bb7ae5d-fd5f-4929-9419-5f8620210612
  • bp-033e96d3-a772-4fe1-a52d-98a2e0210612
  • bp-69e46c11-46c9-4918-9a4c-1ebfe0210612
  • bp-ed58dca3-c9f9-4d29-854b-7473b0210612
  • bp-b493c4b5-1d0e-4850-b523-a2efe0210612
  • bp-5f6fe05d-93c1-4164-9988-d14af0210612
  • bp-30510ae5-6f9d-428e-91ff-d91e00210612

Update: These crashes are likely due to bad RAM.

Asked by msmolens 1 day ago

Mozilla Firefox 89.0 tabs are randomly crashing.

After update to 89.0 (or even after 88.0) tabs are constantly crashing. OS: Windows 10 pro (19043.1023), last update KB5003214. Firefox completely re-installed 2 times, l… (read more)

After update to 89.0 (or even after 88.0) tabs are constantly crashing. OS: Windows 10 pro (19043.1023), last update KB5003214. Firefox completely re-installed 2 times, last time with full refresh. No addons/extensions are in use, only default H264 plugin. Strict tracking protection with always "do not track" is set, but previously no troubles at all for years. Nvidia graphics driver last (462.59 studio) installed with EVGA GTX 1060. Hardware acceleration is disabled. Still multiple tab crashes. last crashes reason: "EXCEPTION_ACCESS_VIOLATION_READ" last crashes (submitted): bp-3b613b8c-4f74-460c-831b-541840210607 bp-7f8192e7-5720-4a53-99ec-8c7700210607 bp-fbe9f7bd-056f-429e-ad17-3dcc70210607 bp-ab56335a-970b-4b08-9b36-75d380210607 bp-8d21fb16-9911-4b84-af38-72d810210607 bp-0ac67369-165e-48ae-86ab-654e90210607 bp-81c77d11-e34b-40b5-83b2-37b850210607 bp-48ca4fc2-ccdf-4665-be60-bee740210607 bp-c8764a0c-285e-4c9e-ac7a-6ca910210607 Thank You for Your kind help. Denis.

Asked by Denis 6 days ago

Last reply by Denis 1 day ago

Firefox won't run after installation

I've had Firefox running on this PC for a couple of years and started running into problems with it. I've tried refreshing, reinstalling, restoring the machine back to p… (read more)

I've had Firefox running on this PC for a couple of years and started running into problems with it. I've tried refreshing, reinstalling, restoring the machine back to prior system restore points, nothing seems to work. It all seems to revolve around the ntdll.dll. I've included some event viewer info and the content of Report.wer.

It seems Firefox has been banned from this machine.

Let me know if there is anything else I should provide.

Thanks.

Faulting application name: firefox.exe, version: 89.0.0.7817, time stamp: 0x60afecf6 Faulting module name: ntdll.dll, version: 10.0.19041.964, time stamp: 0xbd2c3c23 Exception code: 0xc0000005 Fault offset: 0x000000000001ad67 Faulting process id: 0x582c Faulting application start time: 0x01d757b00294012c Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 1afb044a-bf7e-4020-b084-08f882aaf94c Faulting package full name: Faulting package-relative application ID:


Version=1 EventType=APPCRASH EventTime=132671127503826359 ReportType=2 Consent=1 UploadTime=132671127507247212 ReportStatus=268435456 ReportIdentifier=e315cba1-ca8c-40bf-b0ac-9a142bb7cee1 IntegratorReportIdentifier=113620e8-2ede-466f-98e3-b91d252845e1 Wow64Host=34404 NsAppName=firefox.exe OriginalFilename=firefox.exe AppSessionGuid=00003b48-0001-0037-5262-9c02b057d701 TargetAppId=W:000674066830d6caf8b2219dfd54a0b76a3800000000!00008dd035bd088253590fa20cfecc38a76424eb2feb!firefox.exe TargetAppVer=2021//05//27:19:03:18!93ae6!firefox.exe BootId=4294967295 TargetAsId=42676 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=f59497a5b16ecbe06f93fccb8359c389 Response.BucketTable=4 Response.LegacyBucketId=2275440187764491145 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=firefox.exe Sig[1].Name=Application Version Sig[1].Value=89.0.0.7817 Sig[2].Name=Application Timestamp Sig[2].Value=60afecf6 Sig[3].Name=Fault Module Name Sig[3].Value=ntdll.dll Sig[4].Name=Fault Module Version Sig[4].Value=10.0.19041.964 Sig[5].Name=Fault Module Timestamp Sig[5].Value=bd2c3c23 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=000000000001ad67 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.19042.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=0000 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=00000000000000000000000000000000 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=0000 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=00000000000000000000000000000000 UI[2]=C:\Program Files\Mozilla Firefox\firefox.exe LoadedModule[0]=C:\Program Files\Mozilla Firefox\firefox.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\Program Files\Norton Security\{EA97DD3A-7978-4E82-83EE-5B9F07E0C020}\NortonData\22.21.1.151\Definitions\IPSDefs\20210601.061\IPSEng64.dll LoadedModule[6]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[7]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[8]=C:\WINDOWS\System32\sechost.dll LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[10]=C:\WINDOWS\System32\PSAPI.DLL LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[12]=C:\Program Files\Mozilla Firefox\mozglue.dll LoadedModule[13]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[14]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[15]=C:\WINDOWS\SYSTEM32\MSVCP140.dll LoadedModule[16]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll LoadedModule[17]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[18]=C:\WINDOWS\SYSTEM32\dbghelp.dll LoadedModule[19]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll LoadedModule[20]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL LoadedModule[21]=C:\WINDOWS\SYSTEM32\MSASN1.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=19042 OsInfo[3].Key=ubr OsInfo[3].Value=985 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=221115844 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.789.19041.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=32631 OsInfo[19].Key=svolsz OsInfo[19].Value=952 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=191206 OsInfo[22].Key=bldtm OsInfo[22].Value=1406 OsInfo[23].Key=bldbrch OsInfo[23].Value=vb_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.19041.985.amd64fre.vb_release.191206-1406 OsInfo[30].Key=buildflightid OsInfo[30].Value=C0DD2958-3F6C-41DD-85BE-41F4BE4DFAC2.1 OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[34].Key=fconid OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Firefox AppPath=C:\Program Files\Mozilla Firefox\firefox.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=67E97FB536942A9129100B62F2DE4AEB MetadataHash=1807917528

Asked by vista1 1 week ago

Last reply by vista1 1 day ago

Closing multiple tabs warning not working in private browsing when more than one firefox window opened

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal wi… (read more)

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal window: not working in private window, all tabs closed without warning two private windows opened: not working in either of the windows two normal windows opened: works fine in either of the windows

reproduced in troubleshoot mode

Asked by dspn 2 days ago

Firefox does not respond anymore

For some reason, my Firefox installation suddenly became unusable. If I launch it from the Menu, Panel or simply via terminal command "firefox", it does not respond to i… (read more)

For some reason, my Firefox installation suddenly became unusable. If I launch it from the Menu, Panel or simply via terminal command "firefox", it does not respond to input. It will only respond after minimizing and maximizing the window again. In Troubleshooting Mode it does work fine as well if I launch it from Ubunut Software Boutique. I don't know what makes the difference here.

What I tried:

  • Created new profile - No change
  • Remove + Reinstall (incl. manually deleting /usr/lib/firefox, /usr/lib/firefox-addons & mozilla folder) - no change
  • Refresh - no change

Installation Details: Firefox 89.0 64Bit OS: Ubuntu 18.04 Bionic Beaver

Any help is appreciated.

Best regards, xyzHero

Asked by xyzhero 2 days ago

Firefox keeps crashing at startup

Hi, My name is Julio. I'm from Brazil and i'm using Ububtu 18.04 LTS OS. After an update/upgrade routine firefox have started to crashing at startup. I've tried almost e… (read more)

Hi,

My name is Julio. I'm from Brazil and i'm using Ububtu 18.04 LTS OS. After an update/upgrade routine firefox have started to crashing at startup. I've tried almost everything avaible on mozilla's support webpage (https://support.mozilla.org/pt-BR/kb/falhas-do-firefox-solucione-previna-e-obtenha-ajuda#w_peca-ajuda-para-solucionar-esta-falha). I've already removed manually the folder .mozilla (~/.mozilla) and tried a clean install using different ways: ubuntu repository, comand line (sudo apt install firefox), synaptic repository, downloading the firefox-89.0.tar.bz2 file on firefox webpage... and nothing have worked for me. I can't access the troubleshoot mode (the app crashes before that). When i ran firefox on comand line the outcome is:

ExceptionHandler::GenerateDump cloned child 12536 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Despite the information avaible on support webpage, i couldn't find a folder ~/.mozilla/firefox/Crash Reports/submitted. I've found just text files: LastCrash and submit.log (and another stuffs).

Follows the content of submit.log file:

[dom 06 jun 2021 23:10:29 -03] Crash report submitted successfully [dom 06 jun 2021 23:13:31 -03] Crash report submitted successfully [dom 06 jun 2021 23:16:23 -03] Crash report submitted successfully

And the content of LastCrash is:

1623033026

Could somebody help me, please?

Asked by rochajcs 6 days ago

Last reply by rochajcs 2 days ago

New windows are sometimes locked on a previous URL.

New windows sometimes have previous URL's in them even though I've set them to open Blank in Settings. Once these open sometimes I cannot type a new URL. Nothing happen… (read more)

New windows sometimes have previous URL's in them even though I've set them to open Blank in Settings. Once these open sometimes I cannot type a new URL. Nothing happens after using Alt_D which usually highlights the Address Bar for entry of a new URL. I can't even highlight it by clicking with my mouse. Its like its locked into the previous address. The last one was a bank. And I can't even open a new tab from this window. Control_T opens a new tab in the original window defeating the whole purpose of segregating your work in different windows so you can group numerous tabs.

Asked by moz2u 2 days ago

Clicking Basic Media Website Buttons Freezes Entire Computer

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I ca… (read more)

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I can't close apps, speak on communication apps like Discord, nor can I even close the tab. I've tried troubleshoot mode, verifying browser file integrity, turning hardware acceleration off, and using older versions of Firefox and the issue seems to persist no matter what I do, I happen to really like this browser and I really want to try and find a solution for these issues. I am always running the latest version of Firefox (90b5) and use windows 8.1. When recording some of my performance data it seems the issue uses all the power my CPU (i-5 6600k) is able to offer. I don't know how to fix this and would really appreciate any help, thank you in advance.

If it helps: https://share.firefox.dev/3pzodOU

Asked by rydawgspam 2 days ago

Last reply by rydawgspam 2 days ago

No carga la página de American Express / AMEX site not working

Trato de entrar a la página de American Express, pero en primera le cambia la tipografía a una horrible, y luego trato de loggearme y se queda en blanco la página, ya int… (read more)

Trato de entrar a la página de American Express, pero en primera le cambia la tipografía a una horrible, y luego trato de loggearme y se queda en blanco la página, ya intenté en modo resolución de problemas y también cambié la tipografía y ni una ni la otra se han corregido.

En pocas palabras intenté todo lo que viene aquí y nada: https://support.mozilla.org/en-US/questions/1316294 ________________________________________________________________ I've been trying to enter the AMEX site, but in first place, it changes the typography, and then i try to log in but the page stays in white, i've tried problem solving mode and also changed typography and either have been corrected.

In a few words, i've tried everything from this topic and nothing: https://support.mozilla.org/en-US/questions/1316294

Asked by SolidCapo 1 week ago

Last reply by SolidCapo 3 days ago

Can't use backticks "`" anywhere in Firefox.

So I've got a 60% keyboard, and I have backtick mapped to Win+Escape. This works fine in every other browser/application that I've tested it in, but Firefox just doesn't … (read more)

So I've got a 60% keyboard, and I have backtick mapped to Win+Escape. This works fine in every other browser/application that I've tested it in, but Firefox just doesn't want to take it; I don't know if there is a default binding that's taking over or if the super key is explicitly ignored, but absolutely nothing happens when I press the combo. This is particularly annoying when I'm trying to type out code fences on Slack/Discord.

Any insight would be much appreciated.

Asked by Tristan 3 days ago

Firefox is not uploading images correctly

I usually use firefox as my main browser but of late it has become a mess for me as anytime i upload an image (whether it be JPG or PNG or otherwise) the result is the sa… (read more)

I usually use firefox as my main browser but of late it has become a mess for me as anytime i upload an image (whether it be JPG or PNG or otherwise) the result is the same the image is not uploaded correctly or is corrupted beyond comprehension. I used MS Edge to see if my connection was the problem but its not so in the end i tried reset, re-installation and even a new account and still the problem persists. The image is reference to my problem. Please help.

Asked by Jilted Arts 3 days ago