Firefox 70.0.1 (64-bit) keeps changing the "Save image as" folder. How can I fix this?
Feels like it's trying to guess where I want each image saved and it fails most of the time, changing the folder all the time. Rarely keeps the last save folder. Any way … (read more)
Feels like it's trying to guess where I want each image saved and it fails most of the time, changing the folder all the time. Rarely keeps the last save folder. Any way to fix this?
Firefox
firefox will not start. Cannot end process in task manager
As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minim… (read more)
As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minimize, maximize, and close buttons but the window contents are blank and the load icon appears. I can minimize and maximize the window but I cannot end the program. If I use CTRL-ALT-DEL, I can see that firefox.exe is running but I cannot end the task by selecting End Process. If I try to start another instance of Firefox, I get a warning box saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."
Nothing I try will end the process.
I uninstalled and re-installed Firefox but the problem persists. I tried doing a fresh install with all previous add-ons and whatnot ignored but it still won't run. I've tried running it with the anti-virus disabled as well as with Windows in Safe Mode but it won't work.
Any ideas?
How do I get the IP of a user that was not me
My work PC was stolen. According to firefox it was logged into 2 days ago in a different city than where I last used it. It does not give the IP or time. How do I get … (read more)
My work PC was stolen. According to firefox it was logged into 2 days ago in a different city than where I last used it. It does not give the IP or time. How do I get the IP and timestamp?
Need to uninstall totally and forever Firefox due to serious pc issues since the last update
firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to … (read more)
firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to resolve the issues? I have tried system restore but that does not work either
I get spam malware messages on one profile only and not the others
A few days ago I started getting full page spam messages when looking at threads in one forum only. I have to keep backing out or closing out of Firefox. Initially FF blo… (read more)
A few days ago I started getting full page spam messages when looking at threads in one forum only. I have to keep backing out or closing out of Firefox. Initially FF blocked them, but not anymore. Norton never blocked them.
These messages only come up when using one FF profile, not another. They also do not show up when using a Chromebook, so I presume the problem is on my end.
I have cleared all cookies & cache and did a complete scan with Norton, Malwarebytes, & AdwCleaner. Even restored Windows 7 back to an earlier time. But none of this helped.
They are full page messages & say they're from AT&T, Walmart, or Visa. However the addresses all start out with: happy.luckyparkclub.com/………..
Sometimes the messages appears right away & sometimes it takes a few minutes.
I cleared FF cookies, went back to the forum, & then looked at the cookies again. I noticed that happy.luckyparkclub.com and dbmtrk.xyz both appeared in the cookies list at the same time, 23 seconds. The forum cookie was time stamped at 22 seconds.
If I look at the forum using a different FF profile there is no problem & neither of these 2 cookies are there.
If I open a New Private Window in the problem profile then I don't get the messages either, at least not yet.
What does the Private Window NOT access that the regular window does?
Which profile folder or file could be causing the problem?
Thanks for any suggestions.
I have lost all my bookmarks and icons
Is there anyway I can recover them. You have to understand that I don't understand anything about code. I am 61 years old and you and google and MS are making it more and… (read more)
Is there anyway I can recover them.
You have to understand that I don't understand anything about code.
I am 61 years old and you and google and MS are making it more and more complicated in the name of BS safety
I have ESET Internet Security and addons that block popups and dangerous websites.
I suggest you offer a browser that is easier for me to understand.
My computer was destroyed when I installed the Windows 1903 update.
Then I accidentally deleted all my files ,and I didn't have a hard disk backup
Is it possible you can send me all my bookmarks from 12 months ago
Or give me instructions on how to recover without being too complicated
Please send the details to my gmail account xxxxxxxx@xxxxx.xxx
I only use xxxxxxxxx@xxxxx.xxx for Youtube
sincerely
Shaun Salter
(email addresses removed by moderator; please do not post personal data on a public forum - c)
Tab it is overriding the first search. I have to close out the second search but when I do I cant get back to the first
When I use Firefox search engine, first tab opens, then I open a second tab, it overrides the first tabs page, I cannot search from it nor can I bounce between tabs. I ha… (read more)
When I use Firefox search engine, first tab opens, then I open a second tab, it overrides the first tabs page, I cannot search from it nor can I bounce between tabs. I have to close the second tab but then the first tab is blank. I have to close both and open up the browser again. I am not a google fan and want to migrate away as much as possible. It might be my dated windows so instead of spending hundreds of dollars on a new version, can I take firefox back to the version I had before this stupid new version. Which sounds like people are having a lot of problems with.
Firefox reports Mozilla Phishing Report page as Potential Security Risk
I just received a "Password Reset Notification" e-mail that looked very scammy, I right clicked on the link to select "Report Phishing Scam, but when Firefox was going t… (read more)
I just received a "Password Reset Notification" e-mail that looked very scammy,
I right clicked on the link to select "Report Phishing Scam, but when Firefox was going to open the Mozilla Phishing report page, I got "Warning, potential security risk ahead"
I think there's a problem somewhere...!
I signed up to join the SuMo team. But, I can't figure out how to communicate questions about Sumo to anyone
Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. … (read more)
Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. (The sender is "notifications@support.mozilla.org". Replying to that does not work.
Hi Joe P
Thanks so much for your interest in helping users of Mozilla technologies!
We would love to find a good place for you to help users, so please send us an email with your username and the area you would like to get involved. Please feel free to add all your skills, we will try to find the right use for them :)
Click here to find out where to help.
There are several ways in which you can get involved:
Forum Contributor - Answer user support questions that are most-requested but have no replies. As you’re getting started, you might be worried about facing situations that can scare away any new contributor: “What if I encounter an angry user who doesn’t want to cooperate?”, “What if I don’t know the answer?”) Don’t worry, we’ve all been there! That’s why we've put together this guide to help you navigate tough situations and keep the forum a positive place for both you and the people you help. Learn the essentials for new contributors here. Twitter Contributor - Respond to tweets about Firefox. Social Support Contributor - Respond to tweets about Firefox as the Firefox Brand account. KB Editor - Help to update knowledge base articles that need changes or write new articles. L10N Contributor - Help to translate Firefox Help content to your language. Let us know which of the above you would be interested in and we’ll help you get started. It’s great to have you onboard!
Welcome to SUMO!
Michał and Rachel
SUMO Community Managers
bookmarks & extensions synced but not logins & passwords
I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows… (read more)
I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows and firefox on my laptop. Them I logged into sync.
After a few minutes, it got my bookmarks and my extensions reinstalling, but that was yesterday and ever since, I never got my logins and passwords.
I checked the "logins" box in about:preferences#sync, checked "use a master password" in about:preferences#privacy and did a "sync now" but still no passwords and logins. They should still be on my desktop (I did not start it since) but I am afraid they will disappear when I connect if it syncs with the laptop which has none of them.
How can I be sure I keep them on my desktop when I turn it on? Can I save them somehow?
And then how can I get them on my laptop too?
Firefox update to 67.0 has removed all my bookmarks and passwords
since this update installed i cannot get to my bookmarks or saved passwords. cannot even down grade to previous ver.
I did not even enable this update !
network.http.spdy.enabled always reset to false
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (read more)
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent
Temporary Extensions Access to the file was denied
Temporary Extensions not work he file at moz-extension://ceb13d04-2561-4ec3-9c55-24fa6adf39b7/manifest.json is not readable. It may have been removed, moved, or file per… (read more)
Temporary Extensions not work he file at moz-extension://ceb13d04-2561-4ec3-9c55-24fa6adf39b7/manifest.json is not readable. It may have been removed, moved, or file permissions may be preventing access.
Loading failed for the <script> with source “moz-extension://08d5f524-4730-47a6-86f7-ce36ed98acb1/background.js”.
on windows first i installed firefox : release 68 and then i tried developer edition 70.0b1, same problem , search and lookup many documents and threads for many hours , nothing get help.
finally i tried move the file from a: to c: , it works!!!
but i still not clearly know what caused the problem. the driver a: is a ramdisk. windows work on it well. is FF not recognize driver a: or not for ramdisk? the resource about this not so much, i wrote here also hope to save times for somebody with same problem
Music site won't play audio
A music site stopped playing audio
Getting the "Gah! Your tab crashed" when Firefox starts
This is on a Windows 7 Enterprise Lenovo laptop. When I open Firefox, I get a blank tab and after about 15 seconds I get the "Gah! Your tab crashed!". If I restore the … (read more)
This is on a Windows 7 Enterprise Lenovo laptop. When I open Firefox, I get a blank tab and after about 15 seconds I get the "Gah! Your tab crashed!". If I restore the tab, the error comes back. If I boot the computer in Safe Mode or Safe Mode with Networking, it works fine.
I've removed the AV from the system, I've removed and completely deleted all Firefox folder and created a new Windows profile. No change.
I've tried turning off HW acceleration. I'm using the latest version (x64).
Any ideas?
I cannot access the websit below.
https://project.seoul.go.kr/ Any idea of how to access the website with Firefox? I can access with other browsers though. Thanks. … (read more)
Any idea of how to access the website with Firefox? I can access with other browsers though.
Thanks.
Endless loop of asking for permission for Firefox after Re-enabling UAC
Since I could not drag and drop from the address bar to the desktop to create a URL shortcut, I was looking for help and found this article https://support.mozilla.org/en… (read more)
Since I could not drag and drop from the address bar to the desktop to create a URL shortcut, I was looking for help and found this article https://support.mozilla.org/en-US/kb/windows-administrator-launcher-process- bugfix, but when I re-enabled UAC, I got stuck in the endless loop of permission for Firefox.
Firefox start with the error "Ur firefox profile is missing, it's not accessible" and this error displays after every few minutes
Firefox start with the error "Ur firefox profile is missing, it's not accessible" and this error displays after every few minutes and page get stuck unless i click on OK.… (read more)
Firefox start with the error "Ur firefox profile is missing, it's not accessible" and this error displays after every few minutes and page get stuck unless i click on OK....unistalled, refreshed, and even fresh install didn't help....how to get rid of this annoying msg....plz help
report broken link
From main page of Latest version of Firefox, the breaches link at top of the page dpes not stay open.