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theme issue

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.… (read more)

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.

Asked by blueknitter 2 months ago

Last reply by AliceWyman 2 months ago

Blocks instead of font characters for text & numbers.

Hi A newly opened Firefox page has unintelligible blocks for text and numbers. They are multicoloured.. Attached image I have tried in safe mode and same occurs. Loo… (read more)

Hi A newly opened Firefox page has unintelligible blocks for text and numbers. They are multicoloured.. Attached image I have tried in safe mode and same occurs. Looked at Fonts and tried various changes with no success. When firefox opens existing windows and tabs may not have the problem. A new tab such as this one will be ok. Move to new window and problem occurs. But not consistently ok or not. This has been occurring intermittently for some time. Any ideas please? Thanks for your help.

Asked by Iains Firefox 6 days ago

Last reply by cor-el 6 days ago

Tabs Lost and History Truncated!!

Dear Firefox, I have relied on your browser for years for business related research and might now be sorry that I ever did. More specifically, my 300+ tabs are gone and … (read more)

Dear Firefox,

I have relied on your browser for years for business related research and might now be sorry that I ever did.

More specifically, my 300+ tabs are gone and when I tried accessing recently closed windows (in case of user error), they are not there either. To make things even worse, although it would be extremely arduous and time consuming/costly, when I went to check all history, my history now stops in August!!! I cannot even find my one tab extension to check from what point I might need to go back.

Is there anything you can please do to help or is all a lost cause with many hours of work gone and no real way to get them back?

Thank you.

Asked by lgrant124 6 days ago

Last reply by jscher2000 6 days ago

Firefox Updates

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow … (read more)

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow me to update Firefox. Current Version 92.01 running on Windows 7 (64-bit)

Asked by t.zuchowski 5 days ago

Last reply by cor-el 1 day ago

Dears Sirs, Every time I try to create a Megamask wallet on Firefox, Firefox crashes

Dears Sirs, Every time I try to create a Megamask wallet on Firefox: Create a password, confirm, agree on the terms, then click on the blue button, Firefox suddenly take… (read more)

Dears Sirs, Every time I try to create a Megamask wallet on Firefox: Create a password, confirm, agree on the terms, then click on the blue button, Firefox suddenly takes me off completely...then generates the report I am attaching to you,,,,What must I do? ..I really like to work on Firefox...I am used to it...Thanks in advance.....

Asked by ELE 5 days ago

Last reply by cor-el 5 days ago

Firefox is giving me Troubleshooting Steps that don'e exist on my Firefox?

Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the min… (read more)

Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the minimum font size is set 20. So I went on the Help page and it kept giving direction do Refreshing the page, which I believe I've done before but the tutorial said they've changed the way it looks and where its at and unfortunately on my current, newest version, Firefox its nowhere. For starters, click on the 3 lines ie the Menu Bar on the right, good, then go down to Help, no Help listed in the Drop-Down Menu, No Troubleshooting, no More Tools? I am stuck? Ok under Share Data it says "safe-mode false" ?

Asked by sercouwis2004 3 days ago

Last reply by jscher2000 2 days ago

Add-ons are not installing

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to … (read more)

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to right but nothing ever happens beyond that. I have the most recent version of the browser and have never had any issues prior. I do not have a VPN running or any other software interfering my connection. All other website and downloads seem to function normally. Can someone shed some light on what's going wrong here?

Asked by aliciasensei 2 days ago

Last reply by jscher2000 2 days ago

Your browser is being managed by your organization

I noticed this when I opened - Settings - Privacy & Security then went to Certificates -View Certificates/Certificate Manager - first three tabs have blank fields,… (read more)

I noticed this when I opened - Settings - Privacy & Security then went to Certificates -View Certificates/Certificate Manager - first three tabs have blank fields, on Servers tab, there are entries, none matching in any way what comes up on the Enterprise Policies tab; on Authorities tab I couldn't find any entry that seemed like what was displayed on the Enterprise Policies tab.

ImportEnterpriseRoots seems to be the "organization" that is controlling my browser poking around I found the following;

{

"ImportEnterpriseRoots": {
 "type": "boolean"
},
"Install": {
 "type": "array",
 "items": {
  "type": "string"
 }
}

}

what does it mean that my "browser is being managed by your organization"? what should or can I do? TIA.

Asked by drjawn 1 day ago

Last reply by cor-el 1 day ago

Windows opened in front of firefox don't clear properly when I close them - see screenshots

Hello Firefox support team. When I open a window (application, data folder or whatever) in front of firefox, then the window doesn't disappear properly when I close it. B… (read more)

Hello Firefox support team. When I open a window (application, data folder or whatever) in front of firefox, then the window doesn't disappear properly when I close it. Bits of it remain (see images) and I have to click on the menu bar or outside the firefox window to get rid of them. It's getting a bit annoying - doesn't happen al the time, but regularly on a seemingly random basis. The problem has existed for a while now, since two or three updates ago. Any clues as to what's going on? Thanks,

Fraidy.

Asked by cesolon 17 hours ago

Last reply by FredMcD 11 hours ago

  • Archived

Image/graphic quality is not as good as IE or Chrome, in other words, Firefox is blurrier then the other. How to solve this?

Firefox is showing blurry images and text. I don't have this problem with IE, the image is much more sharper and clean. This happened Every time Firefox opened == From … (read more)

Firefox is showing blurry images and text. I don't have this problem with IE, the image is much more sharper and clean.

This happened

Every time Firefox opened

== From the installation

Asked by AnonymousUser 11 years ago

Last reply by Morbus 11 years ago

  • Archived

Got new computer--cannot get Google toolbar to show up tho have downloaded it several times.

Transferred Firefox and other programs to new computer; however, my Google toolbar (especially bookmarks of concern) did not transfer. I downloaded it again (more than on… (read more)

Transferred Firefox and other programs to new computer; however, my Google toolbar (especially bookmarks of concern) did not transfer. I downloaded it again (more than once); it shows up on my Tools/Addo-ons as enabled but does not show up on the View/Toolbar section (never since new computer). I uninstalled and reinstalled, but no luck. What now?

Asked by AnonymousUser 11 years ago

Last reply by alex_mayorga 9 years ago

  • Archived

I cannot take pictures with my webcam anymore on Facebook. It works with Internet Explorer though :|

In facebook there's the option to take pictures using your webcam directly on their site. It worked perfectly untill April or so when it stopped recognizing the device. E… (read more)

In facebook there's the option to take pictures using your webcam directly on their site. It worked perfectly untill April or so when it stopped recognizing the device. Everything is up to date...so what could be the problem?

This happened

Every time Firefox opened

== in April

Asked by AnonymousUser 11 years ago

Last reply by cor-el 11 years ago

  • Archived

When cursor hovers over any icon on toolbars, it highlights icons differently then it used to.

It just started recently. I disabled all plugins but it still didn't fix it. I also tried reseting my preferences and using safe mode, but it still didn't fix it. I've op… (read more)

It just started recently. I disabled all plugins but it still didn't fix it. I also tried reseting my preferences and using safe mode, but it still didn't fix it. I've opened firefox on other users on my computer and there's no problem with them. When i put my cursor over any icon on my toolbar, menu bar included, it used to just appear as rounded edge rectangle highlighting the icon. but now it's a white lined not rounded rectangle. I just like the way it used to look. now it just makes firefox seem like an older version

Asked by AnonymousUser 11 years ago

Last reply by zzxc 11 years ago

  • Archived

Dialog box overlap, as this at some sites overlaps the "ask this box" which is then obscured. Same site with IE doesn't do this.

Windows 7, wide screen monitor, script overlap as well in some areas. Font size has no effect. As an example on the Netflix site the the box which allows a choice of DVD … (read more)

Windows 7, wide screen monitor, script overlap as well in some areas. Font size has no effect. As an example on the Netflix site the the box which allows a choice of DVD or Bluray overlaps the remove X line. As far a script its as if the line space between two lines is halved.

This happened

Every time Firefox opened

== I switched to a wide screen monitor

Asked by AnonymousUser 11 years ago

Last reply by zzxc 11 years ago

  • Archived

restoring bookmarks from an old drive

my old laptop fried and i have pulled out the C: drive from it and plugged it into my new desktop computer (the location of the old drive is now "J:") and want to move th… (read more)

my old laptop fried and i have pulled out the C: drive from it and plugged it into my new desktop computer (the location of the old drive is now "J:") and want to move the FF bookmarks from that old profile/drive to my new desktop C: drive. how do i accomplish this? my old computer was running FF 3.5 windows 7 ultimate, my new computer is running FF 3.6 and is running windows 7 home premium

Asked by glasshalffull 11 years ago

Last reply by cor-el 11 years ago

  • Archived

How to *permanently* disable Firefox Safe Mode option?

I use LeechBlock to limit my time usage for certain sites, but my self control is pathetic to the point where I automatically, and very quickly end up opening Firefox in … (read more)

I use LeechBlock to limit my time usage for certain sites, but my self control is pathetic to the point where I automatically, and very quickly end up opening Firefox in safe mode (where LeechBlock is disabled, and all sites work). Thus I am wondering if there is a way to *permanently* disable the safe mode option in firefox. I know that in case something goes goofy with firefox, I will probably have to reinstall, but that isn't too big a deal because I backup my profile regularly.

Of course solving this won't 100% get me working, but it would definately make it a much bigger ordeal to bypass LeechBlock.

Thanks to anyone who can help me (except for hypnotists - I'm not at that point yet!)!

Asked by AnonymousUser 11 years ago

Last reply by everettlane 9 years ago