Showing questions tagged:

Firefox VPN location setting is not working correctly

Hello! I use Nightly 154.0a1 (2026-07-10) (64-bit) on Windows 11. I'm trying new VPN feature from study and the VPN itself is working, but the location setting is comple… (read more)

Hello!

I use Nightly 154.0a1 (2026-07-10) (64-bit) on Windows 11. I'm trying new VPN feature from study and the VPN itself is working, but the location setting is completely broken. I have only two options for location Recommended and United States. Whenever I choose United States, nothing changes and my IP is always from subset of CIDR 63.245.208.0/20 which is geolocated in London, UK. I tried multiple IP addresses (by restarting VPN) and all of them are geolocated in London. Running traceroute also suggest that all of them which I get are located in the UK. Is there a way to fix this?

Open

facebook and instagram uses reCAPTCHA I cannot use firefox to log in my account on facebook and Instagram

Before facebook using reCAPTCHA I can easily logo in my Facebook and Instagram account, but now I always failed to pass the reCAPTCHA, I report this to Meta no good reply… (read more)

Before facebook using reCAPTCHA I can easily logo in my Facebook and Instagram account, but now I always failed to pass the reCAPTCHA, I report this to Meta no good reply. Only today I did the reCAPTCHA and then got a reminder that facebook cannot detect the reCAPTCHA. I still cannot logo on to my facebook and instagram account due to reCAPTCHA. How can I solve this problem. Thx

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firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (read more)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

Open 8

The ChatGPT chatbot in the sidebar, We Use Cookies bos has a Manage link which opens but remains fogged and partially hidden

Opening ChatGPT in the AI sidebar, the We use cookies box opens and shows: We use cookies Cookies help this site function, measure usage, and support marketing. Manage yo… (read more)

Opening ChatGPT in the AI sidebar, the We use cookies box opens and shows:

We use cookies Cookies help this site function, measure usage, and support marketing. Manage your cookie preferences anytime. Learn more about our cookie policy.

The word Manage is a link to "Cookie Preference Center."

The link opens the "cookie preference centre", but it is fogged out and the expected tool to tailor my preferences (instead of just the 2 accept or reject), and the "Learn More" link are not accessible.

Open 2

Opening multiple PDFs at once

I use Firefox as my default program for opening PDFs. But if I try to open more than one at the same time it will always leave one out and instead open a "New Tab" that I… (read more)

I use Firefox as my default program for opening PDFs. But if I try to open more than one at the same time it will always leave one out and instead open a "New Tab" that I don't need. Can't figure out why or how to fix it.

Example: If I check (windows 11) files A, B, C, D, and E. It will open A, B, D, & E and a "New Tab" and leave out C.

Any Solutions?

Open

Getting network login prompt after changing ISP.

I changed ISP's this week and my computer connects via Ethernet cable through my router. I have no real issues accessing the internet. But after waking from sleep or rest… (read more)

I changed ISP's this week and my computer connects via Ethernet cable through my router. I have no real issues accessing the internet. But after waking from sleep or restarting, Firefox displays the network login prompt. How do I get rid of it? Thanks.

Open 2

Forgot my password to access Firefox on a new computer

I use Firefox on various computers, now I'm setting up a new one, and I don't remember either my Firefox password or how to access it one way or another with my own ident… (read more)

I use Firefox on various computers, now I'm setting up a new one, and I don't remember either my Firefox password or how to access it one way or another with my own identity. What can I do?

Open

pdf download problem

hi, in my older laptop i have no problem downloading pdf files. Canva or webpages that open as pdf file. But in my new laptop i have idm downloader installed. download h… (read more)

hi, in my older laptop i have no problem downloading pdf files. Canva or webpages that open as pdf file. But in my new laptop i have idm downloader installed. download helper is also installed yet pdf file is not downloading. In canva it is not downloading at all. in case of pdf webpage the page is staying white with no action. What should i do. I searched web about this but never got an answer. even now i don't know if i explained the problem in a way you could understand

Open

I follower your instructions for restoring my bookmarks, but it didn't work.

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were… (read more)

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were there before I replaced the plug-ins and extensions.) I followed your instructions on how to access my bookmark back ups, and found them. However, everytime, I tried to install one of the backups, I ended up with no bookmarks at all in Firefox.

Please help, I have no access to any of my accounts!

Thanks,

Charlotte

Open 2

If I reconnect a logged-out account, and sync it, will the settings on one device override the other?

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address I've recently set up a similar thing on my work c… (read more)

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address

I've recently set up a similar thing on my work computer. Signed in using Mozilla account. I have since noticed that on my personal computer it says "Account disconnected."

I'd like to sign in again and sync them so that I always see the same settings, shortcuts, open tabs etc on both computers. But if I sign in right now, will I lose the customizations I've made on the work computer? Which computer will it consider to be the "source" of the newly synced information?

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