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  • Solved

Addons, and settings not sizing correctly

As you can see in the screen shot, when trying to open addons or settings in Firefox it will not adjust to the correct size. It was working a few hours ago. Here are all … (read more)

As you can see in the screen shot, when trying to open addons or settings in Firefox it will not adjust to the correct size. It was working a few hours ago. Here are all of the things I have tried Rebooting, disabling all extensions, uninstalling all of them, full uninstall and reinstall of Firefox. Thanks in advance for any help!

Asked by Mason.Leadbetter 1 day ago

Answered by cor-el 1 day ago

  • Solved

Dev Tools

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reaso… (read more)

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). I've gone in about:config and set all variables to False, yet they reset themselves to true every time. How do I disable the DevTools. Thanks

Asked by john.enrietto 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

History tab only shows "Today" and that's all...

So, on Windows 10 I noticed that when I click the History tab I see Show All History and when I click that the only option I get is Today..very odd. On my Windows 7 Home … (read more)

So, on Windows 10 I noticed that when I click the History tab I see Show All History and when I click that the only option I get is Today..very odd.

On my Windows 7 Home Premium when I do the same steps I have access to "Today", "Yesterday", "Last 7 days" and various recent months.

This is what I'm accustomed to and was hoping to get input on why I only get Today option on my Windows 10 computer.

Looking forward to your reply...

JF

Asked by jono5900 23 hours ago

Answered by FredMcD 19 hours ago

  • Solved

I need Firefox to save a password on my home page

I need Firefox to save a password on my home page. I can't figure out how to get it to where it asks, "Do you want to save this password?" and I say, "Yes". I have tried … (read more)

I need Firefox to save a password on my home page. I can't figure out how to get it to where it asks, "Do you want to save this password?" and I say, "Yes". I have tried clearing my history (Can't find cookies).

Thanks for your help!

Asked by glemay777 10 hours ago

Answered by jscher2000 9 hours ago

  • Solved

2 ? Re; Upcoming Forced Change From FF 78.15 0esr to 91

Two questions re: the forced update from 78.15 to 91. 1: Will all bookmarks, and all other settings be retained? Is there a form of recommended backup in case of problem… (read more)

Two questions re: the forced update from 78.15 to 91.

1: Will all bookmarks, and all other settings be retained? Is there a form of recommended backup in case of problems (I currently use MozBackup, still)

2: Will the "Bookmark Tab Here" add-on work with 91? I need a user friendly bookmarking system, which was the reason I stayed with ESR in the first place.

Asked by dougjp 11 hours ago

Answered by jscher2000 9 hours ago

  • Locked

deletion of firefox account with the email address [email address] as i have no longer got access to it

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the reco… (read more)

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the recovery codes tied to it

Asked by donovangregg 1 week ago

Last reply by Seburo 16 hours ago

  • Locked

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (read more)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

Asked by donovangregg 22 hours ago

Last reply by Seburo 16 hours ago

  • Solved

Ask to save logins and passwords for websites

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill lo… (read more)

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

Asked by MM555 1 day ago

Answered by MM555 20 hours ago

  • Solved

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 5 days ago

Answered by cor-el 5 days ago

  • Solved

Browser Cache breaks the website in Mozilla Firefox, but works fine on Google Chrome

Hello, I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to n… (read more)

Hello,

I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to normal. This issue is only present in Mozilla Firefox, I don't have that issue with Google Chrome.

Website URL: https://www.impeccablex.com/ Please see the screenshots attached, you can see the layout before and after.

I have tried almost everything that I could think of, don't know what to try next. Any suggestions?

Thank you in advance! Best Regards, Mario C.

Asked by cvetkovski.mario 1 day ago

Answered by cor-el 1 day ago

  • Solved

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 1 week ago

Answered by avwood 1 day ago

  • Solved

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 4 days ago

Answered by jscher2000 1 day ago

  • Solved

‘Why can't I bookmark a URL that leads directly to a PDF any more?

‘Why can't I bookmark a URL that leads directly to a PDF any more? The favorites star no longer displays in the address bar. I click on the link, the PDF opens but no abi… (read more)

‘Why can't I bookmark a URL that leads directly to a PDF any more? The favorites star no longer displays in the address bar. I click on the link, the PDF opens but no ability to bookmark it!

Asked by ricosoma 1 day ago

Answered by jscher2000 1 day ago

  • Solved

The addresses of people who have never used my computer are showing up in my autofill.

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly … (read more)

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly went to my school, and the other is a stranger. I can think of no way that they could have had access to my account at any time. Are there any other possible explanations for this?

Asked by tjnpo 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Firefox 93 Loses Logins from Version 52.9.0

This article appeared to contain the solution to my problem ... https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search ... but Firef… (read more)

This article appeared to contain the solution to my problem ...

https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search

... but Firefox 68 ESR is no longer available, only 78.15.0esr and 91.2.0esr. How do I proceed?

Asked by bonita2 2 days ago

Answered by bonita2 1 day ago