Showing questions tagged: Show all questions
  • Solved

www.medicare.uhc.com/aarp

I can sign into medicare.uhc.com/aarp but once I am in the site anything I try to do I am signed out. I don't have this issue with Microsoft Edge so the problem seems to … (read more)

I can sign into medicare.uhc.com/aarp but once I am in the site anything I try to do I am signed out. I don't have this issue with Microsoft Edge so the problem seems to be Firefox. I have tried to change privacy settings but nothing seems to work

Asked by dianesolty 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

Hi, first of thanks for reading and possibly responding. The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try a… (read more)

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Asked by WaffleToaster 4 days ago

Answered by WaffleToaster 4 days ago

Firefox update 13jan21 .. killed the True Key by McAfee extension and there is none to be found in the library

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firef… (read more)

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firefox. Firefox is not unusable for me.

Asked by jrichardbehun 3 days ago

Yahoo hyjacking my google searches.

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove … (read more)

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove the add-on or extension but when I click on "add-ons" or extensions from the menu it just opens a new blank tab in my browser. When I click on search in the preferences menu, google is the only search engine checked in all of my selections. Please help me get rid of the yahoo search.

Asked by markdbrown 5 months ago

Last reply by JWStewart 4 months ago

  • Solved

Top Sites and Highlights still not working

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of… (read more)

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Asked by Mary 5 months ago

Answered by Enigma 5 months ago

  • Solved

Firefox Printing PDF files 1/4 size

Hi ! PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner). ATTEMPTS AT T… (read more)

Hi !

PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner).

ATTEMPTS AT TROUBLESHOOTING - I've tried adjusting the scaling options on my printer, but still get the same results. - I've confirmed "printer_paper_data" is set to "1" for both Adobe PDF as well as a my printer, "Brother_HL_2270DW" - Made sure printers were set to shrink to fit = true

My settings are configured to open pdf documents in firefox.

Asked by TeresitaInSF 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 4 months ago

Answered by TyDraniu 4 months ago

How to 100% deny the use of SSD?

When i look into resource monitor, i get sick by seeing how much firefox is writing to my C: SSD. Some time ago i tried fixing it by doing folder linking and stuff i alre… (read more)

When i look into resource monitor, i get sick by seeing how much firefox is writing to my C: SSD. Some time ago i tried fixing it by doing folder linking and stuff i already forgot. It seems like everything got reverted after an update or something. (You can tell im not a Pro) But why is this such a hassle in the first place? Why cant we just get the option to completely deny the use of SSD? I dont care how slow it would be, i dont want to bu a new SSD every 2 years.

Asked by twilightforces 3 months ago

Last reply by twilightforces 3 months ago

Disable or erase "Recently Bookmarked"

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in … (read more)

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in the Support, despite doing searches using several different search terms. It is a strange thing to have without being able to erase it or disable it, especially since bookmarks saved during "private window" searches show up there.

Asked by bpghayward 3 months ago

Last reply by cor-el 6 days ago

  • Solved

Delete all cookies when Firefox closes except some specific ones

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I t… (read more)

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I trust, such as this site. I've added exceptions to Allow these trusted sites as documented on a thread somewhere else, but it doesn't work. All cookies are deleted.

Is it possible to keep cookies only for a select group of sites. eg. support.mozilla.com, tomshardware.com, mydigitallife.net, speedtest.net and so on.

Thank you.

Asked by TanyaC 3 months ago

Answered by cor-el 3 months ago

  • Solved

Cannot select front or rear camera

Hi, When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear faci… (read more)

Hi,

When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear facing camera. There is no toggle i can see to switch it to the front camera. I cannot do so in window settings and have spoken with Microsoft support which tells me to call mozilla support. I cannot do it in any of the facebook settings either. I cannot do it with camera settings in mozilla either. I can use the front camera successfully from chrome! I can from Edge! I can from Zoom. I like mozilla and want to keep using it but if I can't resolve this I will likely just switch to chrome permanently. Please let me know how to select the default camera in mozilla. Thank you.

Asked by amely 2 months ago

Answered by Václav Trpišovský 2 months ago

Firefox spellchecker won't work, dispite having the dictionary installed.

Okay. I've got an issue with the spellchecker that seems to be a bug. I installed the dictionary, and made sure it was on. However it won't detect even things like gfhjrj… (read more)

Okay. I've got an issue with the spellchecker that seems to be a bug. I installed the dictionary, and made sure it was on. However it won't detect even things like gfhjrjdjd as being misspelled. It's really annoying. It doesn't seem to be able to detect text boxes - even this one. There is no option to enable it with right click.

Asked by pjblackmoore 2 months ago

Last reply by plausibel 3 days ago

  • Solved

There is no ad-blocker. But Firefox says there is.

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we we… (read more)

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?

Asked by Shhhh...... 1 month ago

Answered by pojoho7699 1 month ago

  • Solved

Firefox seems to block some HTTPS sites in "HTTPS-Only" mode

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continu… (read more)

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continue to the HTTP site," the site URL is HTTPS, and the grey lock in the URL bar is in the fully secure position. Please let me know what this means, or whether this is a bug to be worked out. Thanks in advance.

Asked by DrBB01 1 month ago

Answered by cor-el 1 month ago

  • Solved

Can't open attachments

Hey guys, after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the do… (read more)

Hey guys,

after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly:

"You have chosen to open: xyz.pptx which is: XLSX file from: LN"

Any idea how to resolve?

Thx

Asked by matus.vrba1 3 weeks ago

Answered by matus.vrba1 3 weeks ago

TLS 1.0 and TLS 1.1 support

Dear support team, hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but … (read more)

Dear support team,

hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but it runs quite well. Access to it's web site requires one of the above TLS versions. Netgear has discontinued support for this device. I have found some web content which describes changing the TLS version in "about:config" of FireFox. Changing this parameter worked well already.

How long will Mozilla provide these configuration parameters "security.tls.version.max" and "security.tls.version.min" in "about:config"? If ending availability of older TLS versions in FireFox, I will not be able to run my NAS any more - a very expensive consequence I think (NAS migration).

Thanks a lot in advance, stay safe

Guenther Gredy

Asked by guenther.gredy 2 weeks ago

Last reply by guenther.gredy 2 weeks ago