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restore data

hello to support team i bought a new laptop and install firefox and connect to my account and sync but my data does not restore! my bookmarks,passwords, extensions and ..… (read more)

hello to support team

i bought a new laptop and install firefox and connect to my account and sync but my data does not restore! my bookmarks,passwords, extensions and ....

what should i do?

please help me i need my data

Asked by mehrdadbcr 15 minutes ago

Last reply by Seburo 5 minutes ago

Warnings

I have just installed a new Firefox and now time and again when I try to sign in on a web site I have used for a long time, I just get a WARNING notice. STOP IT! These ar… (read more)

I have just installed a new Firefox and now time and again when I try to sign in on a web site I have used for a long time, I just get a WARNING notice. STOP IT! These are really excessive and irrelevant WARNINGS.

Asked by corc337 2 hours ago

Last reply by jscher2000 54 minutes ago

92.0 Pretty much stopped 90% of my bookmarks

All was fine before I let Firefox install 92.0 64 on my win10 machine. I now get get to hardly any of my bookmarks that all worked before 92.0 was installed. I get thi… (read more)

All was fine before I let Firefox install 92.0 64 on my win10 machine. I now get get to hardly any of my bookmarks that all worked before 92.0 was installed.

I get this message for example

Secure Connection Failed

An error occurred during a connection to flaglerlive.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


        • Well all of my bookmarks work on Chrome and Edge. Its only a FIREFOX problem since the last update, SO HOW do I fix it. ***

Asked by mav 1 week ago

Last reply by FredMcD 1 hour ago

browser display theme

How can I get the original Firefox browser theme back? I checked out a couple of "alternatives," but decided I want the original them back, but cannot find it. How can I … (read more)

How can I get the original Firefox browser theme back? I checked out a couple of "alternatives," but decided I want the original them back, but cannot find it. How can I restore the original theme?

Asked by scriptguy2 3 months ago

Last reply by dhaase 1 hour ago

Pop-up adds happen continually on SoundCloud.com

I get constant pop-up adds on SoundCloud. I have a paid account there, but there is no way to contact the managers directly. Is this an add or a notification? I see it as… (read more)

I get constant pop-up adds on SoundCloud. I have a paid account there, but there is no way to contact the managers directly. Is this an add or a notification? I see it as an add because it says Advertisement. I thought Firefox blocked adds and pop-up windows. Why do I only get these add pop-ups on SoundCloud and how to I prevent them? I have scrolled through dozens of posts in your Support page and have seen NOTHING related to my problem.

 Thanks for any help with this issue.

Asked by Zeroy 3 hours ago

Last reply by jscher2000 2 hours ago

Error on every page

I keep getting errors on pages like Secure Connection Failed An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record. Error code: S… (read more)

I keep getting errors on pages like Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

I have HTTPS only mode turned off but it keeps setting everything to https.

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19043",
   "version": "92.0.1",
   "buildID": "20210922161155",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "web": 5,
     "extension": 1,
     "privilegedabout": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     
 "addons": [
   {
     "name": "AdBlocker for YouTube™",
     "type": "extension",
     "version": "0.3.4",
     "isActive": true,
     "id": "jid1-q4sG8pYhq8KGHs@jetpack"
   },
   {
     "name": "AdBlocker Ultimate",
     "type": "extension",
     "version": "3.7.11",
     "isActive": true,
     "id": "adblockultimate@adblockultimate.net"
   },
   {
     "name": "Amazon.com",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "amazondotcom@search.mozilla.org"
   },
   {
     "name": "Avast AntiTrack Premium",
     "type": "extension",
     "version": "1.6",
     "isActive": true,
     "id": "antitrack@avast.com"
   },
   {
     "name": "Bing",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "bing@search.mozilla.org"
   },
   {
     "name": "DuckDuckGo",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "ddg@search.mozilla.org"
   },
   {
     "name": "eBay",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "ebay@search.mozilla.org"
   },
   {
     "name": "Google",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "google@search.mozilla.org"
   },
   {
     "name": "Hoxx VPN Proxy",
     "type": "extension",
     "version": "3.11.0",
     "isActive": true,
     "id": "@hoxx-vpn"
   },
   {
     "name": "Touch VPN - Secure and unlimited VPN proxy",
     "type": "extension",
     "version": "4.2.1",
     "isActive": true,
     "id": "touch-vpn@anchorfree.com"
   },
   {
     "name": "Video Downloader Prime",
     "type": "extension",
     "version": "0.2.5",
     "isActive": true,
     "id": "jid1-i6dUGvCrz2WZu8@jetpack"
   },
   {
     "name": "Video DownloadHelper",
     "type": "extension",
     "version": "7.6.0",
     "isActive": true,
     "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
   },
   {
     "name": "Watch2Gether",
     "type": "extension",
     "version": "8.1",
     "isActive": true,
     "id": "{6ea0a676-b3ef-48aa-b23d-24c8876945fb}"
   },
   {
     "name": "Wikipedia (en)",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "wikipedia@search.mozilla.org"
   }
 ],
 "features": [
   {
     "name": "DoH Roll-Out",
     "version": "2.0.0",
     "id": "doh-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "39.0.1",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Form Autofill",
     "version": "1.0.1",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Picture-In-Picture",
     "version": "1.0.0",
     "id": "pictureinpicture@mozilla.org"
   },
   {
     "name": "Web Compatibility Interventions",
     "version": "25.4.0",
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "WebCompat Reporter",
     "version": "1.4.2",
     "id": "webcompat-reporter@mozilla.org"
   }
 ],
 "normandy": {
   "addonStudies": [],
   "prefRollouts": [],
   "prefStudies": [],
   "nimbusExperiments": [],
   "remoteConfigs": []
 },
 "modifiedPreferences": {}

}

Asked by ijones_fall12 8 hours ago

Last reply by FredMcD 3 hours ago

Firefox very slow

My Firefox browser (92.0.1 64-bit) has been very slow. And, the "GO back" history does not work well with some Yahoo pages (like, Finance, email...), it keeps fill in th… (read more)

My Firefox browser (92.0.1 64-bit) has been very slow.

And, the "GO back" history does not work well with some Yahoo pages (like, Finance, email...), it keeps fill in the current page each time when I move the page down and up and thus prevents me from being able to go back to the previous pages.

Thank you in advance for any kind assistance on this.

Asked by wtshieh 5 hours ago

Last reply by FredMcD 3 hours ago

Double padding in bookmarks menu AGAIN - imposed without thinking!

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now wit… (read more)

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now with the current update to 91.0.2 - it is back on!!???

Whose idiotic idea it was without giving us the OPTION of single OR double padding??

Why do we have to look online for the hacks and workarounds to remove this most idiotic and controlling change??

Please bring the single padding back NOW or I will completely switch to Chrome or simply will stop updating firefox!

You will NOT control how many folders and bookmarks I can see in my top menu bookmarks - and this idiotic double padding has removed half of them from my menu!!!

Asked by magicpowers888 3 weeks ago

Last reply by Kymber 4 hours ago

blinking cursor

When using Flight radar the cursor blinks/disappears when only on the map , when cursor is over title bar or other non-map parts of the page all is good , it also does th… (read more)

When using Flight radar the cursor blinks/disappears when only on the map , when cursor is over title bar or other non-map parts of the page all is good , it also does this on google maps but not all the time Have contacted Flight radar and sent video awaiting response Regards Keith

Asked by KLD25 17 hours ago

Last reply by cor-el 8 hours ago

Secure Connection Failed An error occurred during a connection to www.nakedwines.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Secure Connection Failed An error occurred during a connection to www.nakedwines.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the … (read more)

Secure Connection Failed

An error occurred during a connection to www.nakedwines.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more… Could you sort this issue your earliest. Thanks. Regards, S Thillainathan

Asked by S Thillai 9 hours ago

Last reply by FredMcD 9 hours ago

Can't fix the website

I am trying to use secondlife to open a teleport. I accidentally clicked on the wrong Firestorm in the menu and it wants me to open a new version of Firestorm. I already … (read more)

I am trying to use secondlife to open a teleport. I accidentally clicked on the wrong Firestorm in the menu and it wants me to open a new version of Firestorm. I already HAVE firestorm running. I want the OTHER firestorm but I don't know how to change it

Asked by SatansNyghtmare 12 hours ago

Last reply by Seburo 11 hours ago

Constant Crashes in 92

bp-4de46cf8-f5ce-48a9-86eb-70a410210923 9/23/2021, 4:11 PM View bp-e1d2efd8-ee89-47fa-9564-924010210923 9/23/2021, 4:11 PM View bp-29dfde48-6d4a-4f22-a22a-0a1d50210… (read more)

bp-4de46cf8-f5ce-48a9-86eb-70a410210923 9/23/2021, 4:11 PM View bp-e1d2efd8-ee89-47fa-9564-924010210923 9/23/2021, 4:11 PM View bp-29dfde48-6d4a-4f22-a22a-0a1d50210923 9/23/2021, 4:11 PM View bp-ba95a37f-6721-4c0a-bb8e-f7ef70210923 9/23/2021, 4:11 PM View bp-100d6463-e3ce-421d-b3f7-542770210923 9/23/2021, 4:11 PM View bp-cf80ccaa-f96a-451b-a240-50a1e0210923 9/23/2021, 4:11 PM View bp-bb0105cd-7275-4ece-a004-92a750210923 9/23/2021, 4:11 PM View bp-efd6bb26-ed26-416a-aede-9e7a70210923 9/23/2021, 4:11 PM View bp-ac037a5d-683e-47a7-8106-6cfeb0210923 9/23/2021, 4:11 PM View bp-d5b32fbb-1f1b-46c7-9007-c75740210923 9/23/2021, 4:11 PM View bp-3cabad74-70b9-490b-bf82-3adfb0210923 9/23/2021, 3:12 PM View

Asked by rev21.23 22 hours ago

Last reply by jscher2000 21 hours ago

'Edit/Find in Page' won't turn off

I use the 'Edit/Find in Page' (Cntl + F) to look for something on a web page and, once I find it, I turn if by re-entering Cntl + F. This no longer works the same on my … (read more)

I use the 'Edit/Find in Page' (Cntl + F) to look for something on a web page and, once I find it, I turn if by re-entering Cntl + F. This no longer works the same on my FireFox. Cntl + F still turns on the search bar. But I can't find anything to turn it off. I have tried 'Cntl + F', 'Edit/Find in Page', and there is no 'x' to close the bar. How do I close the Find bar?

Thank you

Asked by MistWing 2 weeks ago

Last reply by jscher2000 22 hours ago