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Firefox fails to open up a PayPal "popup" window-let when trying to make a purchase from Steam

Hi Forum Folke, Trying to make a purchase from Steam; click, click, click, get to the payment page, where I select "PayPal" as the method of payment. Get another screen … (read more)

Hi Forum Folke,

Trying to make a purchase from Steam; click, click, click, get to the payment page, where I select "PayPal" as the method of payment. Get another screen that confirms proceed with PayPal; I click on "OK," and nothing happens. What's *supposed* to happen is a little popup window should open up with the PayPal login, I log in, wade through the selections, and make the payment. What *actually* happens is nothing at all. Click on "OK," and there's this "blink" and that's it. No other change to the page I'm looking at, no PayPal, no nothing... and if I persist in trying, Steam gets all uppity and tells me I've been trying to make too many purchases, try again later. Chrome handles the above scenario without any problem whatever, so the problem is not with Steam, it's with FireFox. Where should I be looking or what should I be looking for that might be preventing FireFox from doing what it should be doing? Thanks... I'm not sure what system info you need to diagnose this issue; if you'll let me know I'll be happy to dig it up and provide it.

Oh, and I'm pretty sure I can rule out my anti-virus, as again, it lets Chrome do it without problem... just not Firefox. For what that's worth....

Asked by kharrisma 1 day ago

Last reply by cor-el 55 seconds ago

Scroll bar too wide.

Hello, I'd like to make the scroll bar thinner and don't know how, all the advice I have found online either doesn't work or isn't clear enough for me to follow. The scro… (read more)

Hello,

I'd like to make the scroll bar thinner and don't know how, all the advice I have found online either doesn't work or isn't clear enough for me to follow.

The scroll bar is ok on a new tab but becomes wider on websites and sometimes creates a horizontal scroll bar.

Thanks.

Asked by tommagu 3 hours ago

Last reply by cor-el 7 minutes ago

Roboform

I started my computer and it told me it was slow and clicking this would correct that. Instead, it wiped out my roboform that I have used for years to log me in to my acc… (read more)

I started my computer and it told me it was slow and clicking this would correct that. Instead, it wiped out my roboform that I have used for years to log me in to my accounts. How in the hell can I get this thing corrected??????

Asked by richard952 13 hours ago

Last reply by the-edmeister 1 hour ago

Loss of Java with latest FF 79 upgrade

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfe… (read more)

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfectly on the same items. This situation created an unknowing error on our part, in that, trying to go back to 78.02, we ran into a compatibility issue with the profiles folder / files. Saving the profiles in 79 stamps them accordingly, and will not allow that folder to be used on 78.02. That unleashed 2 day's worth of struggle to get back to 78.02 with everything we had customized, plus our bookmarks. We found this compatibility issue very hard to crack using the FF help system, but eventually we succeeded by manually creating a "new folder", and copy / pasting all the files, deleting the compatibility.ini. We then invoked this default New Folder and got back to normal. And yes, Java-based items are working normally again. There seems to be no grumbling on the web (at least, as yet) about what we regard as a bug, but we did waste a couple of days on this, and are now carefully "Not now"-ing the update to 79 message, until more info is available and a fix is offered.

Asked by rnjbailey 22 hours ago

Last reply by the-edmeister 1 hour ago

Allowing a new tab to open from a web page link

This past week when I right click on an article on MSN.com and select the open in a new tab item the new tab appears to the right of the active tab briefly and then disap… (read more)

This past week when I right click on an article on MSN.com and select the open in a new tab item the new tab appears to the right of the active tab briefly and then disappears. This happens very quickly and I have not found a way to allow the new tab to open. Any thoughts and ideas are greatly appreciated.

Asked by Michael 10 hours ago

Last reply by the-edmeister 2 hours ago

Firefox restricts me from renaming or moving folders that contain files I downloaded with it

No matter what I do, it just eventually happens EVERYTIME. The worst part is that I can't predict when it will happen next time. For some reason, when I download a file w… (read more)

No matter what I do, it just eventually happens EVERYTIME. The worst part is that I can't predict when it will happen next time.

For some reason, when I download a file with Firefox (Firefox is currently set to always download files right to my Desktop), and then move it from my Desktop (which is obviously located in C: drive) to my external drive, place it in some folder and after that try to move that folder in the other place, or rename it - I just can't because that folder, or files within it are currently being used by some other program (I'm sorry, what?).

But! The solution is very simple: if I close Firefox and try again - ta-da! The folder is no longer used by anything, and I can do what I wanted to do with success.

This is very, VEEERY annoying! Additionally, I'll add a screenshot showing all of extensions installed in my browser, as well as troubleshoot info (if that might help). Anyone, please, help me fix that!

Asked by Sunsper 3 hours ago

Last reply by the-edmeister 2 hours ago

firefox monitor data security warning

I have received an email warning of a possible data breach It has a hyperlink for more information. ON PRINCIPLE, I never follow such hyperlinks but go to the appropriate… (read more)

I have received an email warning of a possible data breach It has a hyperlink for more information. ON PRINCIPLE, I never follow such hyperlinks but go to the appropriate website and investigate from there.

Your website is so convoluted and elliptical that I have absolutely no idea how to check out this email without the basic error of following a suspect hyperlink.

Asked by mw 7 hours ago

Last reply by TyDraniu 6 hours ago

Restoring a saved profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. After repla… (read more)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop.

After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced. Because my favicons were not restored (a generic globe icon shows in their place instead), I'd like to load in my old saved profile and make that my default profile.

The problem: So I tried copying and pasting the saved profile ("bxfz7tby.default" ) back into the new Mozilla Roaming and Local profiles (e.g, into "C:\Users\,username>\AppData\Roaming\Mozilla\Firefox\Profiles\", but I can't get Firefox to access them. Instead, it only accesses the new profile it created.

I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice.

How can I restore my old backed up profile? And if I do restore it successfully, will that also restore my missing favicons?

Asked by blue_sky 3 days ago

Last reply by jscher2000 8 hours ago

Getting CRSF token error when attempting to log into Stripe

I get this error message when trying to log into our Stripe account at https://dashboard.stripe.com/login "Something is wrong with your CSRF token. Make sure cookies are… (read more)

I get this error message when trying to log into our Stripe account at https://dashboard.stripe.com/login "Something is wrong with your CSRF token. Make sure cookies are enabled in your browser, and try reloading this page. If you continue to see this error message, please let us know at support@stripe.com."

I am running the most current version of Firefox and cookies are enabled. I can log in successfully on Chrome, but I'd prefer to use Firefox.

Asked by coberg-hauser 1 day ago

Last reply by cor-el 15 hours ago

Have To Click Bookmark Twice Before Firefox Opens Page

I notice that since upgrading to version 79.0, I have to click a bookmark twice before Firefox will start navigating to the page. This occurs for bookmarks, homepage Top … (read more)

I notice that since upgrading to version 79.0, I have to click a bookmark twice before Firefox will start navigating to the page.

This occurs for bookmarks, homepage Top Site shortcuts, or even if I type a URL into the address bar and press enter.

The first time I click or press enter, Firefox does nothing. I either have to click again or press enter again. After the second time, Firefox navigates to the page.

It's almost as if the first click is being ignored.

This seems to only occur after the browser is first opened. I can repeat the behavior by closing the browser and then re-opening it.

This was not a problem with the previous version. Only since 79.0.

Asked by chad18 23 hours ago

Last reply by Terry_Welshans 17 hours ago

In Reddit, why do links to Imgur now open a new copy of my browser?

Sorry if this isn't a Firefox fault or anything, but I'm lost for want of an answer. I browse both Reddit and Imgur extensively (perchance excessively!) and in Reddit, ma… (read more)

Sorry if this isn't a Firefox fault or anything, but I'm lost for want of an answer.

I browse both Reddit and Imgur extensively (perchance excessively!) and in Reddit, many posts add a link to either gfycat.com or to Imgur to display a picture or video. Normally when the post adds a link to Imgur (and I click on it) a new tab opens on my browser for Imgur and for the video. However, today when I do that Imgur opens up a second Firefox browser meaning that were I to browse and click all evening (as I sometimes do) I could end up with perhaps 30 or more Firefox browsers open.

Please could someone tell me (or suggest) what's happened and also offer a possible cure. Of course, this could be a Reddit error but I'm starting my search here for lack of a better idea! Thanks

Asked by leo9ine 19 hours ago

Last reply by cor-el 18 hours ago

ebay thumbnails will not loar on firefox, but wiill load with other browsers

can you tell me how to make it work. I have used ebay forever and since the last update the thumbnail pictures wont work. They work from another machine and with my machi… (read more)

can you tell me how to make it work. I have used ebay forever and since the last update the thumbnail pictures wont work. They work from another machine and with my machine with a different browser

Asked by t.nardi 21 hours ago

Last reply by cor-el 21 hours ago

All browser can connect to amazon but Firefox can't - Why?

I can't connect to amazon using Firefox but I can with Microsoft IE, Edge and Google Chrome. Only Firefox has this issue? Why should I use this browser if I can't get … (read more)

I can't connect to amazon using Firefox but I can with Microsoft IE, Edge and Google Chrome. Only Firefox has this issue? Why should I use this browser if I can't get to a common site like Amazon? Bad browser. Yes, I tried all the articles about security and network settings. None of them worked. How bout a switch that says - here click this an now you will be able to connect to all the common site like duckduckgo, amazon, google, youtube...etc.

Asked by burlapmonkey 21 hours ago

Last reply by Andrew 21 hours ago

Unchecked option to suggest Firefox Extension - every start has suggestion for Google Translate?!?

I have unchecked option to suggest Firefox Extensions as well as the features, but every start of the browser still opens a tab that has suggestion for Google Translate?… (read more)

I have unchecked option to suggest Firefox Extensions as well as the features, but every start of the browser still opens a tab that has suggestion for Google Translate?!? I have Google Translate installed and updated.

Asked by buzzb3 2 days ago

Last reply by McCoy 1 day ago