Refreshed, now cannot access bookmarks, but DO have 'old Firefox data' file, nothing I have tried has worked.
POINT ONE: IMO, there needs to be a warning saying "if you are thinking of doing a 'refresh' (sounds innocent enough) and are not intimately familiar with Firefox, bear … (read more)
POINT ONE: IMO, there needs to be a warning saying "if you are thinking of doing a 'refresh' (sounds innocent enough) and are not intimately familiar with Firefox, bear in mind that it may take you hours, days or weeks to get back working online. So don't do it unless you have to."
Yes, I have the 'old Firefox data' file but several methods suggested for getting my bookmarks back have not worked. I also did the procedure suggested to make an HTML file from the backup file, just in case I might need it, but I do not see the HTML file in 'documents'. Is it somewhere else? I could list some of the efforts I have made to get my bookmarks back but it would take several pages of typing. Right now I have about 15 windows open from links on help pages for multiple ways to fix bookmarks problems, but after working on this for several hours I am hopelessly confused.
For one example: I went to Library / hit 'bookmarks' / hit 'show all bookmarks' / hit 'import and backup' / hit 'restore' / hit 'OK' / get message: "unable to process backup file".
Should I throw the computer out, buy a new one and start over? It would certainly be simpler. But I absolutely DO need those bookmarks.
Thanks for any guidance on this.