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enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling an… (read more)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Lock firefox profiles

In the past (loooong time ago) I used an extension to password protect my browser, had multiple profiles and for each you could only enter with a password, since that is … (read more)

In the past (loooong time ago) I used an extension to password protect my browser, had multiple profiles and for each you could only enter with a password, since that is no longer avaiable we still have the "Master Password" that would be great too if there wasn't the "cancel" option, you see, when the prompt appears you can't click anywhere else, tabs, bookmarks, nothing, so if there was a way to remove the "Cancel" option from the prompt that would be a great measure for security, is there any way to remove it from the code or something?

Asked by l3runo_lvliguel 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

i followed you instructions to generate a new recovery before changing my password...so as not to lose my data....so now i dont have a recovery key and i cant create one because its asking me for my password???

I need to create a new recovery key and i should be able to but even though i am sighed in its asking me for my password which i have forgotten....wow nice instructions..… (read more)

I need to create a new recovery key and i should be able to but even though i am sighed in its asking me for my password which i have forgotten....wow nice instructions....i did exactly what I was instructed to...... to create a new recovery key.....but apparently even though i am sighed in i need to have my password to generate a new recovery key....would have been nice to know that first.....now i cant generate a new password without losing my data because i dont have a recovery key???? can anybody help me

Asked by mlamond 4 months ago

Last reply by cor-el 4 months ago

email

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old e… (read more)

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old email? My account clearly shows no other "secondary" email provided. Will I have to delete my account?

Asked by snowbellysurfer 2 months ago

Last reply by Dropa 2 months ago

Log Out ALL Devices Using My Firefox Account

I used a friend's Macbook a few months back and then weeks later he asked me in passing "Why can I see all of your search history?" I really didn't understand his questi… (read more)

I used a friend's Macbook a few months back and then weeks later he asked me in passing "Why can I see all of your search history?" I really didn't understand his question at the time and wasn't sure what he was referring to. Fast forward to last week and my friend's Mac was stolen. The question he asked in passing now became crystal clear - I had logged onto my Firefox account from his Mac and didn't log out. I have been searching for a way to "Log out of all devices" but have not found a solution. I've read that I can go to that computer I would like to un-sync and log out OR change my Firefox password then change ALL of my other saved passwords. Certainly there must be a simple way to force any device using my account to input the new password next Firefox is accessed.

Asked by drcperez 1 month ago

Last reply by cor-el 1 month ago

Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (read more)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

Asked by krpan2002 2 weeks ago

Last reply by bart17 4 days ago

  • Archived

Yahoo intruded and set itself as default search, even though Google was and is still listed as default.

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click b… (read more)

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!

Asked by hejsan13 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ?

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do? Paradox#1: Firefox enforces to use t… (read more)

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do?

Paradox#1: Firefox enforces to use those totally insecurity and unreliable companies! Paradox #2: Firefox don't even show those extensions mentioned above! Paradox #3: Even when I remove them from "Options->Search Engines" these ones keep being enabled and hidden! Paradox #4: Third party program needed to manage those Firefox hidden extensions! I Disable all above extensions by "CCleaner" and: Paradox #5: they comes back by default in every Firefox damn update!

I wish I'm wrong I would pleased if someone explain in an article, or even in few words, why all those. I think Mozilla should detailed explain.

Thanks in advance and Sorry for my English.

Asked by AntonyMan 2 years ago

Last reply by rdurost 1 year ago

  • Archived

Disable or erase "Recently Bookmarked"

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in … (read more)

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in the Support, despite doing searches using several different search terms. It is a strange thing to have without being able to erase it or disable it, especially since bookmarks saved during "private window" searches show up there.

Asked by bpghayward 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Amazon allowed to change my password in Firefox?

On four occasions during the past three months, Amazon has refused my log in to their site, stating that I've not used the correct password. When this occurs, I look at … (read more)

On four occasions during the past three months, Amazon has refused my log in to their site, stating that I've not used the correct password. When this occurs, I look at my 'password box' and can see that the number of characters (the black dots) are of a far greater number than the number of characters in my current password by more than 200. When I go to 'Security' in Firefox to view my password, it has indeed changed to a random selection of 200 plus characters. When I erase these characters and retype my original password, Amazon will accept the change and I can log in.

My question: Although I don't expect anyone to know why Amazon is doing this, I'm baffled as to how Firefox can be manipulated by Amazon so as to change my password.

Has anyone experienced this and is there any advice? I'm hopeful that an actual Amazon tech will have a response to this as well as the community.

Thank you,

Placerville

Asked by Placerville 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Videos Still Autoplaying

Hello. I'm trying to get Firefox to stop autoplaying videos. Under the autoplay settings in Options, I have selected "Block Audio and Video." Didn't work, videos play mut… (read more)

Hello.

I'm trying to get Firefox to stop autoplaying videos. Under the autoplay settings in Options, I have selected "Block Audio and Video." Didn't work, videos play muted. After searching for a solution, I found a suggestion to try to set the "media.autoplay.allow-muted" to false in about:config. Nothing changed, they're still playing muted.

I'm specifically referring to videos on Facebook and Twitter.

Anyone have a suggestion?

Thanks.

Asked by wdvg 2 years ago

Last reply by bvji 1 year ago

  • Archived

auto logout when close firefox

i want to auto logout when close firefox. in another words, I want to login manually when starts firefox each time. login means 'firefox account'. but, login form of thi… (read more)

i want to auto logout when close firefox.

in another words,

I want to login manually when starts firefox each time.

login means 'firefox account'. but, login form of third party websites.

please someone knows, please help me.

Asked by sforest1975 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Kept getting logged out of all my accounts, after i restart my laptop

i always get logged out of all my signed in accounts after i restart my laptop/close the browser, and i don't want to log back in every single time i open up the browser.… (read more)

i always get logged out of all my signed in accounts after i restart my laptop/close the browser, and i don't want to log back in every single time i open up the browser. Can anyone help me?

PS: i already used the custom history setting, where i want the browser to clear everything except logins & cookies.

Asked by lelegoreng230 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

problem with entering paypal without password using firefox browser

I have never agreed to not use a password with paypal with my firefox browser. Today I was let into my paypal account without being asked for my password. How do I resu… (read more)

I have never agreed to not use a password with paypal with my firefox browser. Today I was let into my paypal account without being asked for my password. How do I resume being asked for my password?

Asked by sondraya 1 year ago

Last reply by Scribe 1 year ago