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Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 2 days ago

Last reply by Dropa 52 minutes ago

Printing

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do … (read more)

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do not have the option in Firefox. I would like to be able to just print the first page and not the combined page 1 and 2. Thank you.

Asked by Melvin Yap 1 hour ago

Last reply by Dropa 54 minutes ago

Dropdowns will not stay open

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas? … (read more)

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas?

Asked by donaldrmunro 2 days ago

Last reply by cor-el 1 hour ago

Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 4 hours ago

Last reply by cor-el 1 hour ago

open closed tabs

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like … (read more)

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like it does on chrome

Asked by Fluxa 7 hours ago

Last reply by cor-el 1 hour ago

Cannot login to the VA myhealth website

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I chan… (read more)

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I changed back to Google and it worked fine. I don't know how to fix this or explain the problem anymore, but I really like FF but things like this makes me hesitant to continue to use it.

Asked by Paul's Dell Laptop 1 day ago

Last reply by cor-el 4 hours ago

Can't save .gif in its original format, even if I visit the file's page itself. I only get "webp" in the save dialog's format options

Take any example GIF file on pretty much any website. if I right-click the image, I can "Save image as", but my only format option is webp. I have the same issue if I vis… (read more)

Take any example GIF file on pretty much any website. if I right-click the image, I can "Save image as", but my only format option is webp. I have the same issue if I visit the direct link to the file and choose "save page as". Surely there is a way to save the page in its original format right? It's a GIF so I should have the option to save it as a GIF?

I've also noticed if I right-click a GIF and "copy image" I only get a single frame of the image on my clipboard, but I would be able to work around that if I could just save it the way I want to.

Asked by Twisted_Code 8 hours ago

Last reply by cor-el 6 hours ago

Spell check not working

Spell check doesn't work at all. It doesn't show incorrectly spelled words, and there's nothing in the write click menu in text areas. I have it turned on in settings, an… (read more)

Spell check doesn't work at all. It doesn't show incorrectly spelled words, and there's nothing in the write click menu in text areas. I have it turned on in settings, and I have a dictionary installed.

Asked by dzvanhoffen 20 hours ago

Last reply by cor-el 6 hours ago

page not found error

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on i… (read more)

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on in these emails leads me to a "The page you're looking for doesn't exist" error 404. No matter what I try (disabling all extensions & setting Firefox's config setting 'extensions.blocklist.enabled' to false). Both of the companies that send the newsletters as well as GetResponse don't really seem to care and just blame Firefox. Can anyone help me fix this... if in fact it's something on my laptop that's creating the issue? I only use Firefox browser... nothing else and would hate to starting using some unsafe browser just to access these links. Thanks.

Asked by Delmond 2 days ago

Last reply by cor-el 7 hours ago

The sessionstore-backup Directory

I've just rebooted and I've lost two windows with thirty tabs, or something. When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows] Reading onlin… (read more)

I've just rebooted and I've lost two windows with thirty tabs, or something.

When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows]

Reading online, I see that Firefox should be writing some files to the sessionstore-backup directory, like these:

recovery.jsonlz4: the windows and tabs in your currently live Firefox session (or, if Firefox crashed at the last shutdown and is still closed, your last session) recovery.baklz4: a backup copy of recovery.jsonlz4 previous.jsonlz4: the windows and tabs in your last Firefox session upgrade.jsonlz4-build_id: the windows and tabs in the Firefox session that was live at the time of your last update

, but I only find recovery.jsonlz4 and recovery.baklz4 and both are tracking current time, which means they are getting data from the currently opened Firefox.

These are the only files I find in this directory.

Where are the other files supposed to have gone?

Asked by jhunterwu 1 day ago

Last reply by cor-el 7 hours ago

DuckDuckGo Privacy Essentials ad

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and … (read more)

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and (b) search with DuckDuckGo. How can I stop this?

Thanks in advance for your help.

Asked by reichmanis.m 7 hours ago

Last reply by Dropa 7 hours ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 1 day ago

Last reply by cor-el 23 hours ago

Firefox apparently deleted by system restore

Greetings... Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profi… (read more)

Greetings...

Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profile/desktop appeared.

I performed a system restore using the most recent restore point (two days ago). The system restore completed successfully and upon restart and login, my usual profile/desktop appeared.

However, my installation of Firefox no longer completely exists. In the C:\Program Files\Mozilla Firefox directory, many of the files that customarily exist no longer appear, including firefox.exe.

Most certainly, I do not want to lose any of my bookmarks, open tabs, or custom settings that I have established in my Firefox over many years of use. What would be the best way for me to restore Firefox on my laptop, while preserving all of my bookmarks, open tabs, custom settings, etc?

Would a simple reinstall of Firefox accomplish this task, without my losing any of my bookmarks, open tabs, custom settings, etc? Or, is there something else that I should do?

I would sincerely appreciate your feedback regarding this problem. Thank you!

...ted

Asked by Ted Benjeski 1 day ago

Last reply by Dropa 1 day ago