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Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 2 months ago

Last reply by taccardi 1 week ago

problem : Firefox always start from zero, empty

Hello, I don't find any solution on the web When i restart my computer, Firefox is totally "empty" (= "from zero") : no passwords, no cookies, no nothing... Maybe someone… (read more)

Hello, I don't find any solution on the web When i restart my computer, Firefox is totally "empty" (= "from zero") : no passwords, no cookies, no nothing... Maybe someone knows what to do ? thx a lot ! :)

Asked by FT 1 week ago

Last reply by FredMcD 1 week ago

Something captured me firefox and causes attempt to online banking fraud

Hello All, this is to inform you that my Firefox got infected with something causing an interference with my bank account. I could logon into the https site of my bank wi… (read more)

Hello All, this is to inform you that my Firefox got infected with something causing an interference with my bank account. I could logon into the https site of my bank with my banking credentials. Normally I see my account status directly after the logon. In this case onla after a couple of seconds a message is popping up that because of Online Banking Frauds the procedure will change. The only way to proceed is to click on Next. On the next page credentials for a Demo Account are displayed. The only way to proceed is to click on Next again. Then I'm asked to enter a TAN for a Demo Transfer of 9215.54€ . I called my bank and they could verify that I'm still on their https and that if I proceed definitly transfer the above amount to an other bank accout. Bank IT told me that on their site anything is right and it must be an issue on my PC. I tried logons to my bank account with IE and Opera and don't get the fraud pages. With firefox I always are led to the "DEMO Transfer".

Did you expierenced something like that already?

Asked by joerg-michael_kall 1 week ago

Last reply by FredMcD 1 week ago

Firefox does not update a site's Favicon in history or bookmarks after the site has changed its icon

This is a bug report, not a question. When I access a web site for the first time, Firefox (version 84.0.2 [64-bit] under Windows 10) displays that site's Favicon in Fire… (read more)

This is a bug report, not a question. When I access a web site for the first time, Firefox (version 84.0.2 [64-bit] under Windows 10) displays that site's Favicon in Firefox's search history. If the site then changes its Favicon, Firefox does not update its own copy of the site's Favicon and continues displaying the old one. I had a site like this in my search history but I had not bookmarked it. The site changed its Favicon but the icon displayed in Firefox's search history remained unchanged. I later bookmarked the site, thinking that this might inspire Firefox to update the Favicon but it did not; Firefox displays the old Favicon in its bookmarks as well.

Asked by daveziffer 1 week ago

Last reply by jscher2000 1 week ago

Mozilla Passport

Hello guys, I was wandering if it would be a good idea for the Mozilla Foundation to create a new service: The Mozilla Passport Service, where it would store users legal … (read more)

Hello guys,

I was wandering if it would be a good idea for the Mozilla Foundation to create a new service: The Mozilla Passport Service, where it would store users legal information (in blockchain) and act as an intermediate with other services on the internet without exposing our information to those services. There have been many companies that are trying to achieve that but they lack something that the Mozilla Foundation has (to some point) and that's Trust from their customers. Also i don't see how Mozilla will survive in the future without providing future-proof services. Another thing is that in 2021 i really find it weird that there's not an easy way (off the social network) to contact Mozilla if someone has a new idea about their services (even if its stupid).

Anyways thanks for your time

Asked by superjohnv 1 week ago

Last reply by jscher2000 1 week ago

Firefox does not like yahoo mail

Firefox will take me to yahoo and I can preview my email but cannot open my yahoo mail. I uninstalled firefox and reinstalled and it fixed it Now a week later it is doi… (read more)

Firefox will take me to yahoo and I can preview my email but cannot open my yahoo mail. I uninstalled firefox and reinstalled and it fixed it Now a week later it is doing it again. I can get to my mail from edge no problem. I decided to try firefox again to get into my yahoo mail and it worked all day yesterday and now it stopped again. Can't figure out what gives

Asked by viejamom 1 week ago

Last reply by FredMcD 1 week ago

My location

My location is Rockford, Ill. Until a few days ago, I had no problem with websites accessing my correct location. Now, I have some sites that show my location as Sacramen… (read more)

My location is Rockford, Ill. Until a few days ago, I had no problem with websites accessing my correct location. Now, I have some sites that show my location as Sacramento, Ca. !!! I'm planning some travel this summer(hopefully), so this can be a problem. I have tried clearing the cache and a few other suggestions, to no avail. Anyone have an idea what to do about this? Thanks, Mike P.

Asked by Grunt 1 week ago

Last reply by jscher2000 1 week ago

How do I recover passwords deleted in last Firefox update?

Greetings All, as a consequence of the last update of Firefox (16/1/21) I have lost all my passwords and bookmarks! I have deleted and reinstalled the program and was abl… (read more)

Greetings All, as a consequence of the last update of Firefox (16/1/21) I have lost all my passwords and bookmarks! I have deleted and reinstalled the program and was able to retrieve 6 passwords (that are more than 8 months old) the rest are missing. I have read and attempted to follow the instructions about the logins.json code without any luck. My system won't allow me to rename the file, there are as far as I can see no other corrupt versions of such a file. I have already spent fruitless hours on this. I have lost all my social media access as a consequence, lost my access to on-line learning and numerous other important access points. Can anyone help? Please! Yes, I am running AVG and something similar happened last year but on that occasion a fix from AVG solved the problem quickly. What can I do?

Asked by catmcdonald 1 week ago

Last reply by jscher2000 1 week ago

Combining multiple Firefox accounts inti one Firefox account

Hello i have 3 Firefox accounts with 3 different email addresses i wish to make one Firefox account that will have all the information of the 3 accounts then remove the e… (read more)

Hello i have 3 Firefox accounts with 3 different email addresses i wish to make one Firefox account that will have all the information of the 3 accounts then remove the extra accounts. Your advises will be greatly appreciated.

Asked by geoffmonck59 6 days ago

Last reply by FredMcD 5 days ago

Blocked Startup page

Hi, At Startup Firefox opens the webpage "liberhaber.org". To make change in Options, the access to Startup is blocked. I cannot do any change there. By control of Proper… (read more)

Hi, At Startup Firefox opens the webpage "liberhaber.org". To make change in Options, the access to Startup is blocked. I cannot do any change there. By control of Properties of the Firefox, it should open in an empty page (no specific page is defined). How can I got rid of this page? Thanks, Katalin

Asked by Katalin 5 days ago

Last reply by FredMcD 5 days ago

trojan spyware alert (hack)

While on firefox my mac computer froze a voice came on and said trojan spyware alert error code ...call this number. I shut down my computer. I am on safari now. how do I… (read more)

While on firefox my mac computer froze a voice came on and said trojan spyware alert error code ...call this number. I shut down my computer. I am on safari now. how do I get it off and can I open firefox again

Asked by janmcbride 5 days ago

Last reply by FredMcD 5 days ago

creating a firefox account without losing history and bookmarks

This question is on behalf of my mother, who has been using firefox for years and has an extensive 'library' of bookmarks and tags and history that she relies on and does… (read more)

This question is on behalf of my mother, who has been using firefox for years and has an extensive 'library' of bookmarks and tags and history that she relies on and doesn't want to lose. She either never has had, or has forgotten, a login password, and when prompted to request a new one, it appears that all her existing history would be wiped. How can she ensure that all the painstaking work to create bookmarks and folders and tagged history is not lost? How can she save this data so as to be sure to be able to access it? Thanks in advance for any tips!

Asked by alvilda.j 5 days ago

Last reply by FredMcD 5 days ago

Why does firefox convert files sent by e mail to zip files

I have had to replace several computers lately, when I restarted loading software onto them, I encountered a problem. I receive e mails with files attached which are Cor… (read more)

I have had to replace several computers lately, when I restarted loading software onto them, I encountered a problem. I receive e mails with files attached which are Corel Draw files. When I download them they come out as zip files and create a lot of files on the drive which make no sense and have stuff in the files that don't do anything. I reverted over to a different browser that being Microsoft Edge which I don't like but it downloads the file perfectly with no problems.......I have been a fan of Firefox for many years but recently there have been so many changes and up dates that things have been starting to change way to much.... I did go to the list of things to check and did not find anything relating to this problem.

Asked by photoman 5 days ago

Last reply by TyDraniu 5 days ago

Opening a hidden div with a button is not working with Mozilla Browsers while working with all other modern browsers

We have a web site which is working perfect with all other modern browsers except Mozilla's. For this reason we are redirecting the users ,who uses Mozilla browsers, to a… (read more)

We have a web site which is working perfect with all other modern browsers except Mozilla's. For this reason we are redirecting the users ,who uses Mozilla browsers, to another page that is saying Mozilla Browsers are not compatible with this web site and please use another browser. But this is not a good user experience and we need help about this problem. The problem is that; on a page there are divs which are hidden by default (with css 'display:none;'),and when a user clicks on a related button, a javascript function named as showhide give response and show the hidden div by making the related div unhidden ( with js command document.getElementById(arguments[0]).style.display = "block";) or on next click ( vice versa with js command document.getElementById(arguments[0]).style.display = "none";) This is working with all other modern browsers except Mozilla's. We tested this situation approximately for 6 months with the most up to date versions of Mozilla but nothing changed. Now we are using version 84.0.2 64 bit but nothing changed. We will be very glad if you can help us about this problem. With our best regards

Asked by okaracal 5 days ago

Last reply by jscher2000 1 day ago