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browsing

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service… (read more)

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service any advice?

Asked by timchmielewski 1 week ago

Last reply by timchmielewski 4 days ago

Old version of Firefox that allows plugins?

I am looking for the last version of Firefox that allows plugins. I have several older Foscam IP cameras and they work best with the browser plugin. However, Firefox do… (read more)

I am looking for the last version of Firefox that allows plugins. I have several older Foscam IP cameras and they work best with the browser plugin. However, Firefox doesn't allow this anymore and I really don't like any of the viewer clients. What I would like to do is download a portable version and possibly run it in a virtual machine so I can still use the latest version on the same machine. But this would allow me to use the old plugins and view my cameras.

Any ideas? Many thanks! Randall

Asked by boomajang 1 week ago

Last reply by boomajang 5 days ago

Default player size

Yes, how to I get back to default player size in linkedin learning and others without changing the zoom? This is only happening on my IMac 27" on firefox, my laptop and … (read more)

Yes, how to I get back to default player size in linkedin learning and others without changing the zoom? This is only happening on my IMac 27" on firefox, my laptop and google chrome display fine.

Thank you

Asked by JoneZ78 4 days ago

Last reply by JoneZ78 4 days ago

Forced light mode on all sites

I have a Windows PC and I use high contrast mode due to vision issues. I didn't use dark mode in Firefox because before the last update, colour inversion was applied to F… (read more)

I have a Windows PC and I use high contrast mode due to vision issues. I didn't use dark mode in Firefox because before the last update, colour inversion was applied to Firefox automatically, but it turns out that doesn't actually matter, since enabling dark mode makes no difference to the problem I'm experiencing.

Since the most recent update (which was only applied for me this morning), every website I visit is in forced light mode, including the landing page.

As mentioned above, turning on Firefox dark mode makes no difference, nor does turning on dark mode on the websites I'm visiting, if available.

The header and URL bars are still dark, and some websites have some black boxes here and there.


I can't read text on a white background, so Firefox is unusable for me right now.

Asked by Amckenzie3108 1 week ago

Last reply by Amckenzie3108 6 days ago

Reactivate a support thread to correct an answer?

A previous thread on the support website has an incorrect answer: https://support.mozilla.org/en-US/questions/1288732 The responses may have been correct at the time, but… (read more)

A previous thread on the support website has an incorrect answer: https://support.mozilla.org/en-US/questions/1288732

The responses may have been correct at the time, but there is an easy solution to this problem now. However, the thread has been archived so no new responses are allowed. The problem is a Google search (as well as other search engines and even a support.mozilla search) pops up this archived, incorrect response first. In some searches, a correct response cannot be found on the first page of search results.

It would be nice if there was a way to unarchive older questions to add a new answer to inaccurate or dated info.

Asked by bwillner 5 days ago

Last reply by bwillner 5 days ago

font settings bug

Im on a mac running 10.13.6 and my personalized fonts (papyrus) aren't completely working since last update. I didnt get a response to my search so thought I'd say someth… (read more)

Im on a mac running 10.13.6 and my personalized fonts (papyrus) aren't completely working since last update. I didnt get a response to my search so thought I'd say something. I tried changing to a different font but it didn't take either after I restarted firefox. I don't have the allow sites to use their fonts checked, so I'm clueless... thanks

Asked by jtjunkbox 2 days ago

Last reply by jtjunkbox 17 hours ago

Changing default storage location - how?

Is there a way to change the location of the default storage directory? I'm talking about ~/.mozilla/firefox/tjdaag57.default-release/storage/default which gradually fill… (read more)

Is there a way to change the location of the default storage directory? I'm talking about ~/.mozilla/firefox/tjdaag57.default-release/storage/default which gradually fills with files from all the websites I've visited. That directory slowly increases in size and I don't want that, so I'm looking for a way to change the location where these files go.

https://i.imgur.com/EDlVyOA.png

Asked by rado84 2 days ago

Last reply by rado84 1 hour ago

Firefox Monitor bug: not displaying monitored email addresses

I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 & 3. July 2020 - I changed Firefox Account… (read more)

I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 & 3.

July 2020 - I changed Firefox Account to primary email 2, and removed primary email 1.

August 2020 - I registered for Firefox Monitor. I added many "another email" (the maximum number, 10 I think) to be monitored : let's call them emails 4-13, and set "Send breach alerts to the affected email address".

December 2020 - I changed Firefox Account to primary email 3, and email 2 is my account secondary email.

April 2021 - I received an email to email 4 saying it was in a breach.

Today - on monitor.firefox.com it says I am not monitoring any emails except my primary email 3, and have not been in any breaches as pictured.

Therefore, there is a bug with monitor.firefox.com: - On the one hand, email 4 (and presumably 5-13) are all still being monitored. - But on the other hand, monitor.firefox.com states I am not monitoring any other emails.

Could a Mozilla dev please get in touch to look into this specific case?

Asked by W4RNER 4 months ago

Last reply by W4RNER 5 days ago

92 Change Dropdown Colors Mac

i read somewhere for windows to install an extension was the best idea, but not for mac. the only difference i have is the dropdowns for the bookmarks are white now, mine… (read more)

i read somewhere for windows to install an extension was the best idea, but not for mac. the only difference i have is the dropdowns for the bookmarks are white now, mine were gray before. can anyone help

Asked by tunescool 6 days ago

Last reply by tunescool 1 day ago

firefox leaves fullscreen mode, when resized

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable. In the window-manager that I use (KDE plasma), I can ask the window-man… (read more)

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable.

In the window-manager that I use (KDE plasma), I can ask the window-manager to exit full-screen mode, without telling the window. This allows me to tell a window to be in full-screen mode, while in a framed window. I have attached a screen-shot of chrome showing a youtube video. Both youtube and the chrome are in full screen mode, however the window manager has re-sized it and added decorations (title-bar&frame), and is allowing me to resize, move, minimize, maximize, etc.

This works for every program that I have used (that has a full-screen mode). However it is not working for Firefox. It seems that Firefox is triggering off of the wrong event.

My guess: the window-manager sets NET_WM_STATE_FULLSCREEN to enter full-screen, and would normally clear this attribute to exit full screen. When we exit full-screen, but stay in full-screen mode, the attribute is not cleared. However Firefox is triggering off of something else such as a re-size event.

Use-case: What I am trying to do

  1. Enter full screen mode: browser hiders tab-bar, and address bar, maybe web-page changes layout (e.g. you-tube resizes video player to fill window)
  2. Tell Window-manager to leave full-screen-mode, but not inform browser (or other app). Browser is now still hiding tab-bar, address-bar, site is till showing video in whole-window, but window can be moved and re-sized.

This works for every other app that I have user. (Some apps don't have full-screen-mode, so this does not apply to them. But it works for all that do have it.)

Asked by ctrl_alt_del 1 month ago

Last reply by ctrl_alt_del 2 weeks ago

We don't like the bookmark spacing. Let us choose a compact view.

It appears that you, Firefox developers, changed the browser in version 89 so that bookmark menu items are now super far apart. Users now have to scan twice the vertical … (read more)

It appears that you, Firefox developers, changed the browser in version 89 so that bookmark menu items are now super far apart. Users now have to scan twice the vertical space and/or scroll to find their bookmarks. I'm on version 92 and this is annoying.

Overly complicated hacks were devised to eliminate the extra spacing. Maybe people who are using touchscreens appreciate the extra space, but for users using a mouse, what I would assume is the majority, it's obnoxious. In the previous link, jscher2000 says, "If you have any issues with the new design, please let us know what it is you don't like, and we can try provide more permanent solutions depending on the issue." So, here I am.

We don't like the double-spaced bookmark menus. Please provide a method for choosing a compact view of the bookmark menus. This could be a separate option or just piggy back on the Normal option (versus Touch) on the Density in the Customize Firefox tab (see attachment). Either way, regular users (e.g., people's parents who have them using Firefox) shouldn't have to change CSS to fix this.

Asked by jlaack 6 days ago

Google Optimize Personnalisations not showing on Firefox

Hello there, Since the month of August, our Google Optimize personnalisations are not working on Firefox, even though they are working well on all the other browsers (Chr… (read more)

Hello there,

Since the month of August, our Google Optimize personnalisations are not working on Firefox, even though they are working well on all the other browsers (Chrome, Edge, Safari...) Is it something that happened since August ? Is it something we can fix ? I don't understand why it's only on Firefox !

Thanks in advance !

Asked by anass.bellakha 5 days ago

Firefox 92.0 unable to open or download AOL email attachments - pdf and .docx

I updated my Firefox afew days ago to 92.0. I am now unable to open Word and Adobe Acrobat files in my AOL email. Please advise. Can I remove this version and go back to … (read more)

I updated my Firefox afew days ago to 92.0. I am now unable to open Word and Adobe Acrobat files in my AOL email. Please advise. Can I remove this version and go back to v91?

Asked by monihelsel 5 days ago

Firefox is suddenly blocking a download

Firefox is suddenly not allowing me to download through my AOL Mail program, this has only just started to happen, I have used AOL Mail for many years without any problem… (read more)

Firefox is suddenly not allowing me to download through my AOL Mail program, this has only just started to happen, I have used AOL Mail for many years without any problems, and I am at a loss as to why it is suddenly "Unsafe" I have no intention of changing my Email supplier, since my email address has always remained the same. How can I stop this from happening? If I tell it to ingore the message and connect anyway I simply get an error message. This is causing me SERIOUS problems, so any help will be much appreciated.

Asked by wupton76 5 days ago

AOL Email

All of the sudden today....AOL is not allowing me to download.. Downloads are happening on Chrome and Edge...but not Firefox. Came home and tried 2 different laptops with… (read more)

All of the sudden today....AOL is not allowing me to download..

Downloads are happening on Chrome and Edge...but not Firefox.

Came home and tried 2 different laptops with Firefox...downloads are not happening on any of the 3 using firefox...happened all the sudden...

If the problem on AOL of browser end?

CM

Asked by cmcountryside 5 days ago

cannot open attachments in aol mail

cannot open attachements in aol mail in firefox. most current update. I can open the attachments on an iPad, and if I use Bing as browser. If I forward email to a gmail… (read more)

cannot open attachements in aol mail in firefox. most current update. I can open the attachments on an iPad, and if I use Bing as browser. If I forward email to a gmail account, I can open the attachements in Firefox. Same problem on 3 different pcs. USed to be able to click on attachment and would get option to open or save, not I get nothing.

I have no add ons or extensions other than those required by MOzilla

Any suggestions greatly appreciated.

Thanks

Asked by jaamo 5 days ago

Account access to AKC.org locked out

Firefox has my sign-in to AKC.org account is temporarily (not so temporary!) locked out. Chrome (yuck!) works, but I don't want to have anything to do with Chrome. How … (read more)

Firefox has my sign-in to AKC.org account is temporarily (not so temporary!) locked out. Chrome (yuck!) works, but I don't want to have anything to do with Chrome. How can this be fixed? I have spent a lot of time with AKC support, and we've tried a lot of things including setting up a whole new account with a different email. What is the Firefox problem, and how can I work with or around it. Can Firefox do something about this?

Asked by Crubaiscrucai 4 days ago

Firefox creating new users and instances

I always have to close all Firefox instances from task manager all the time and then open firefox -p and delete users. It creates them again and again. Is there no way to… (read more)

I always have to close all Firefox instances from task manager all the time and then open firefox -p and delete users. It creates them again and again. Is there no way to stop this?

Asked by Amay 4 days ago

Pocket is missing from Firefox preferences

I have Firefox version 78, as my MacBook Pro is 11 years old. After the last automatic update, however, Pocket has disappeared from my tab. I did the following: 1. typed … (read more)

I have Firefox version 78, as my MacBook Pro is 11 years old. After the last automatic update, however, Pocket has disappeared from my tab. I did the following:

1. typed in about:config 2. accepted the risk 3. all areas are set to "true" 4. went to Firefox preferences and the to Firefox Home Content and add Pocket is no longer listed. (See snap shot)

I tried downloaded the latest version of Firefox, but my computer is too old to use it. Is there anything else I can do? I really enjoyed Pocket and its articles. Thank you.

Asked by mpmcfee 4 days ago