Firefox Support Forum

Can someone please help me recover my bookmarks? I'm on a new pc where everything else seem to have loaded/synced properly (passwords etc., even history!), except bookmarks. I keep getting several "error-sync" entries on the about:sync-log page, and the most recent one is this:

1606947749379 Sync.LogManager DEBUG Flushing file log 1606947749380 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947749395 Sync.LogManager DEBUG Log cleanup threshold time: 1606083749395 1606947749435 Sync.LogManager DEBUG Done deleting files. 1606947839372 Sync.Service DEBUG User-Agent: Firefox/83.0 (Windows NT 10.0; Win64; x64) FxSync/1.85.0.20201112153044.desktop 1606947839372 Sync.Service INFO Starting sync at 2020-12-03 00:23:59 in browser session Sp_pb61PlEwF 1606947839373 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1606947839383 Sync.Status INFO Resetting Status. 1606947839383 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok 1606947839385 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947839385 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947839387 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947839689 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/info/collections 1606947839691 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/info/configuration 1606947839692 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947840028 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/info/configuration 1606947840029 Sync.Service DEBUG Fetching global metadata record 1606947840029 Sync.Service DEBUG Weave Version: 1.85.0 Local Storage: 5 Remote Storage: 5 1606947840029 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1606947840029 Sync.Service INFO Testing info/collections: {"extension-storage":1596004421.07,"crypto":1575190028.97,"prefs":1606947142.6,"forms":1606947748.03,"history":1606947748.98,"passwords":1606947144.22,"clients":1606947140.69,"tabs":1606947746.94,"addons":1606940985.44,"bookmarks":1580300137.21,"meta":1606946899.5} 1606947840029 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1575190028.97 1606947840029 Sync.Synchronizer DEBUG Refreshing client list. 1606947840031 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation 1606947840031 Sync.Engine.Clients DEBUG Resetting clients last sync time 1606947840034 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947840324 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/storage/clients?full=1&limit=1000 1606947840334 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 5 reconciled. 1606947840334 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1606947840337 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1606947840338 Sync.Engine.Clients INFO Hiding stale client vZb4SpntBjuk - in known stale clients list 1606947840339 Sync.Engine.Clients INFO Hiding stale client mlPnFwJ0LOly - in known stale clients list 1606947840344 Sync.Synchronizer INFO Updating enabled engines: 3 clients. 1606947840346 Sync.Synchronizer INFO Syncing all enabled engines. 1606947840346 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation 1606947840347 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947840350 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation 1606947840351 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947840351 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation 1606947840352 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947840439 Sync.Engine.Tabs INFO Posting 1 records of 53266 bytes with batch=true 1606947840439 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947840439 Sync.Collection DEBUG POST Length: 53266 1606947842332 Sync.Collection DEBUG POST success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/storage/tabs?batch=true&commit=true 1606947842336 Sync.Engine.Bookmarks DEBUG Checking if server sync ID noA0W_Nni92p matches existing 1606947842339 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 1606947842361 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842362 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1606947842512 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1606947842513 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1606947842665 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1606947842666 Sync.Status DEBUG Status for engine bookmarks: error.engine.reason.unknown_fail 1606947842666 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1606947842666 Sync.ErrorHandler DEBUG bookmarks failed: MergeError: Item fqrDn3Gez_9A can't contain itself(resource://gre/modules/SyncedBookmarksMirror.jsm:1412:5) JS Stack trace: MergeError@SyncedBookmarksMirror.jsm:1412:5 handleError@SyncedBookmarksMirror.jsm:774:22 1606947842666 Sync.Engine.Addons DEBUG Refreshing reconciler state 1606947842666 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0, id=formautofill@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.0, id=screenshots@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.4.0, id=webcompat-reporter@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=16.0.0, id=webcompat@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Default (version=1.1, id=default-theme@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.1, id=firefox-compact-light@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.1, id=firefox-compact-dark@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.1, id=firefox-alpenglow@mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.1, id=google@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.2, id=bing@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Tab Reloader (page auto refresh) (version=0.3.5, id=jid0-bnmfwWw2w2w4e4edvcdDbnMhdVg@jetpack) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon uBlock Origin (version=1.31.0, id=uBlock0@raymondhill.net) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.1, id=gmp-gmpopenh264) 1606947842667 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=4.10.1582.2, id=gmp-widevinecdm) 1606947842668 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1606947842677 Sync.Engine.Addons.Store DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1606947842677 Sync.Engine.Addons.Store DEBUG gmp-widevinecdm not syncable: type not in whitelist: plugin 1606947842677 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation 1606947842677 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842677 Sync.Engine.CreditCards DEBUG First sync, uploading all items 1606947842677 Sync.Engine.CreditCards INFO 0 outgoing items pre-reconciliation 1606947842678 Sync.Engine.CreditCards INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842678 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation 1606947842678 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842678 Sync.Engine.History DEBUG Checking if server sync ID ZRpBiW5vkUGm matches existing 1606947842679 Sync.Engine.History INFO 1 outgoing items pre-reconciliation 1606947842680 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947842681 Sync.Engine.History INFO Posting 1 records of 755 bytes with batch=true 1606947842681 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1606947842682 Sync.Collection DEBUG POST Length: 755 1606947843000 Sync.Collection DEBUG POST success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148423170/storage/history?batch=true&commit=true 1606947843001 Sync.Engine.Extension-Storage INFO 0 outgoing items pre-reconciliation 1606947843002 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1606947843003 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of creditcards - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of history - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1606947843003 Sync.Doctor INFO Skipping validation: no engines qualify 1606947843003 Sync.Synchronizer INFO Sync completed at 2020-12-03 00:24:03 after 3.62 secs. 1606947843003 Sync.Declined DEBUG Handling remote declined: [] 1606947843003 Sync.Declined DEBUG Handling local declined: [] 1606947843003 Sync.Declined DEBUG Declined changed? false 1606947843003 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1606947843004 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1606947843004 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1606947843007 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

I am using Firefox 83.0 64-bit on a Windows laptop.

I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper website.

I have been unable to get sessionStorage (or localStorage) to pass variables to another page unless they're in the same Windows directory. For instance, if I create 2 very simple and cut-down test files: Test1.html and Test2.html, that contain the following JavaScript:

Test1.html window.sessionStorage.setItem ("html", element.innerHTML); alert ("posting " + window.sessionStorage.getItem ("html")); window.open ("Test2.html", "_self");

Test2.html var html=window.sessionStorage.getItem ("html"); alert ("received " + html);

then it works if the two files are in the same directory. But if Test2 is in a subdirectory, and I change the open call to:

window.open (".\\subdir\\Test2.html", "_self");

then it receives null instead of the HTML that Test1 is sending. I am guessing that there is some code that is treating the change of directory as a cross-origin issue, even though they're under the same root directory.

I appreciate that the specification may be a bit vague in this non-Web situation, but Chrome does what I would expect. I thought someone might want to take a look to check if this was an oversight or deliberate.

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I can log in just fine from various other browsers.

I have Google around on the issue for awhile now, and have troubleshooted several different things based on what I've Googled, such as clearing all site cookies, data, cache, etc. Also I had a pop-up blocker add-on but I removed it and that didn't do anything. Lastly, I tried completely uninstalling Firefox and re-installing it without ANY add-ons, but it still doesn't work.

Details on what happens: I go to the log in page, and I put in my user and password and click to log in, and it does nothing. It just basically refreshes the page, so the page comes back up with blank user and password fields.

Any help/ideas on the matter would be much appreciated. Thanks.

bold text Здраствуйте!Я не могу открыть браузер Mozila Firefox.Пишет что не удалось загрузить мой профиль Firefox или он возможно отсутствует или удалён!Хотя ярлык на рабочем столе!Затем я удалила и загрузила заново браузер-всё бесполезно!В чём причина?Не могу зайти и открыть этот браузер!Такого не было ни когда!Помогите.

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Plainly speaking, I don't like the new address bar, how it auto completes my searches or the results it pulls. I didn't like it when it was defaulted to being on starting with version 75 but I was able to easily switch a few setting in about:config to fix it. Those settings no longer affect the address bar as of update 77.

The settings I had changed were:

browser.urlbar.openViewOnFocus browser.urlbar.update1 browser.urlbar.update1.interventions browser.urlbar.update1.searchTips

which were all set to false. I saw that setting "browser.urlbar.disableExtendForTests" to "true" might be the solution but, while it does stop the address bar from expanding when using it, it also stops it from expanding at all so the websites that would come up from searching can no longer be seen either (they are still called and using the down arrow will let me scroll through the results, I just can't see any of them). It also doesn't fix the results issue which I would say is the most important.

I would like to know what I need to do so that: 1. The results it shows me are no longer based on frequent visit (basically, the pre-update search system, as is they are scattered and look messy, pulling many different sites in a seemingly random order and it's not particularly useful) 2. It no longer autocompletes results (IE. "F" autocompleting to "facebook.com", this is always something that has bothered me regardless is context) 3. It no longer pops out/expands when in use (admittedly this is mostly an aesthetic issue but I still don't like how it looks)

Hi The other day i was watching a movie on Viaplay. I paused it, and when i started it again, there was no sound. Ive tried other websites, to see if there is any sound, but sadly no. Ive tried other browser, and there the sound works just fine.

ive tried reinstall mozilla, and seached for solutions, but cant get any answers.

Please is there som tec guru, that can help me

Best reggards

Michael

I feel ridiculous but I have always set FireFox to open a new window when I clicked on a link. For some reason it stopped doing that today. It just follows the link in the existing window. I cannot find the option to get the old action. Searches bring up methods from many obsolete versions. Even this site brings up over 2800 hits but I can't find the one I need.

when i log in to a certain website such as youtube and then exit firefox without logging out of that website (ie youtube) and open firefox again i am already logged out from that website. because of that i have to type my email id and password every time i open firefox.

is it something to do with "Delete cookies and site data when Firefox is closed" in privacy and security?? please help me out with this LIAM

Hello all I have a site that I log into to manage different things and everytime I go the help section it asks me to relogin. I contacted the support for this site and they say it is a problem of cookies or cache. However, even after I have wiped the cookies and delete the navigation history, I cannot log in.

Is there a magic way to clean cache and cookies, thank you

Kimbert

ps when joiningdata

found this "safeMode": false,

   "supportURL": "https://support.mozilla.org/1/firefox/81.0/Linux/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 1,
   "remoteAutoStart": true,
   "autoStartStatus": 1,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": false 

??? what is this 'remote'!!!

Hello to all,

I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years of developments... Why? To keep this allowed makes it too easy for hackers, especially with multiple screens and a shadow/background screens available which can be running in the background, not seen, when hackers do that.. Kind of the way TeamViewer allows help to be provided remotely. Kind of screen sharing. Oh well...

Maybe need lots of complaints from you all to get this changed?..

Try yourselves to use file://C:/ with 2 // and file:///C:/ with 3 // and both are allowing access to the whole file system and any data file. BONKERS??? But why to use 3 /// if 2 // still works? Insider's job or programming conflict? Why would Firefox programmers allow that? I do not understand...

I tried to use selective website blocker, but for file:/// that addon says that the page is not supported... Maybe another type of addon could be developed for this to be blocked and secured once and for all, but not sure if Firefox would allow such an access or such a blocking. May cause issues with Downloads and accessing download folder from within Firefox. HOWEVER, they could block any system or file access from the ADDRESS BAR and SEARCH BAR and then do a work-around solution by developing a special warning 'dialog message' each time when any user (owner or remote user) tries to access forlder to see or use any file. That would be a lot like a guest account requiring password to access special folder or file, or wants to perform an action usually not allowed for a guest user. Password is required for that each time, or at leats a visual confirmation. That would help, I hope...

Would need to re-educate users after this! TOO DANGEROUS TO KEEP THIS IN SUCH A WAY AS IT IS NOW!!!!

DOES FIREFOX TEAM UNDERSTAND THIS? Maybe they forgot about this, maybe they did not figure out how to solve this, or maybe someone from an inside is helping hackers to have a very easy access? Not sure, but this "open doors to all system and data files for anyone" is shocking!

What about business or government people? What about online bullying and harrassment? What about privacy about which Firefox writes so much? Need more complaints to make this a serious issue. So, everyone, please write your own comments or complaints to Firefox and Chrome directly and maybe they will listen. This may take more work than we think, but my ideas may help. What about your ideas? Express them below and maybe they will help as well.

You all can ask them for this to be blocked or solved, so ask. Maybe my ideas will help to get this moving. Write your own to them as well. And Microsoft may need to get involved as well because Firefox, and from what I read, Chrome allows this too... Other browsers may be doing that as well...!!!!!! There are loads of various browsers available!!!! I read something about Windows Policies, but I do not understand what that is...

(( !!! )) If any of you will try any system changes in an attempt to try solving this issue, make sure you are okay to risk with crashed system requiring reinstall or recovery to be used, and then, write down all the changes you do in detail before carrying any further and applying them because that may ruin the system without a way to recover it.

Thank you in advance.

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. When we choose a file on the portal site (internal site), we go through the interview and are presented with a link to "download" the assembled file. When you click that link, a pop-up appears showing the file name as abc.docx but then says it is a Word 97 - 2003 document, even though it is not. The original template is not. If I choose to open the file, it ends up opening and showing as abc.docx.doc If I save the file, instead of opening it, it saves as abc.docx.

If we run this same process in IE/Edge, the file opens as abc.docx as it should. I have uninstalled Firefox and reinstalled. Is there anything that could be causing this? I've tried a bunch of troubleshooting steps and nothing seems to change this outcome.

Thank you.

I have a bookmark on my bookmark toolbar, that when I open the bookmark has no highlighted star to allow me to choose to remove it. I open the entire bookmark list and it doesn't even show in the bookmarks list. How can I delete this off my bookmark toolbar? It's like it doesn't exist but it's front and center showing up. It does work and go to a valid web page. But I don't want it on the toolbar. And can't find a way to get rid of it. I've cleared cache, restarted, updated, etc. Nothing works.

Hello,

My time is wrong in Firefox. When I see the time stamps of my productivity on any social or business site, they are about 4 hours ahead. In other browsers (Chrome & Edge), everything is fine. In Windows, my time is properly set. This includes my Time Zone in Control Panel as well.

I have uninstalled Firefox, restarted, and did a fresh install. I am having the same issue.

Hello together. I'm experiencing a strange font problem and hopefully somewone can give me a hint. My system: macOS 10.15.7, Firefox 83 and FF Dev 84.0b2 Basically, on some websites fonts are not rendered. Please check the screenshots. This strange behaviour only occures with one user (the standard user), only with those browsers (safari and chrome work well), and the problem does not affect the firefox interface. I have re-installed the apps, i deleted the profiles, i cleared the font caches... nothing helped. Does anybody of you guys has an idea? Thank you in advance and best regards b.

Posso scrivere in italiano ?? 1) W7 Firefox e Thunderbird 32 bit aggiornato tutto ok. 2)Mini Pc Mediacom W10 64 bit versione maggio 2020 32gb / 2gb ram tutto ok Firefox e Thunderbird (64 bit) 3)Mini Pc Mediacom W10 64 Bit 20H2 64gb/4gb ram Firefox e Thunderbird (64 bit) un disastro e non capisco il problema apro e chiuso FF anche piu di una volta in 1 ora questo file diventa cosi "places.sqlite.corrupt" e ne viene creato uno nuovo che cancello e rinomino places.sqlite. Tutto ritorna ..ma perchè ???? le ho provate tutte .... la cartella utente è in un'altro disco . Disinstallato cancellato tutto , metto al suo post i 4 file con pasw eccc ...ma no serve nulla ???