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  • Solved

You Tube won't play

When I connect to a YouTube video all I get is a spinning circle. I can download the video if I connect to the internet via Internet Explorer. This make me think the prob… (read more)

When I connect to a YouTube video all I get is a spinning circle. I can download the video if I connect to the internet via Internet Explorer. This make me think the problem isn't with my computer. any recommendations how to fix this?

PS. I'm not an knowledgeable computer user so try to keep it simple.

Thanks

Asked by Tom Weaver 1 week ago

Answered by Andrew 1 week ago

how do I download firefox version 43.0.1 to a desktop computer with xp sp3 os. older version of firefox is already installed

Can't get many web pages with firefox v 5 on a desktop computer with xp sp3. Will downloading version 43.0.1 help get web pages that i cannot get now? Or is problem the s… (read more)

Can't get many web pages with firefox v 5 on a desktop computer with xp sp3. Will downloading version 43.0.1 help get web pages that i cannot get now? Or is problem the slow dial up internet service?

Asked by rlevendusky 3 weeks ago

Problem with Bank of America on line bill pay app

Bill Pay list items 3 3/8 inches wide, otherwise proportional. But SO small it can’t be read! Just started doing this last evening. Called Bill Pay support at BofA. W… (read more)

Bill Pay list items 3 3/8 inches wide, otherwise proportional. But SO small it can’t be read! Just started doing this last evening. Called Bill Pay support at BofA. We tried deleting history, cookies, cache, etc. to no avail. They said they had never heard of that problem before. Could it possibly be due to a Firefox update? I have bills to pay!!!

I tried Chrome (I hate Chrome, BTW!) and it works there, but not in Firefox. I've been a Firefox customer for many years and have never had any problem. I was wondering, since every time Microsoft updated my Windows 7, something didn't work anymore. Every time! (Which of course they don't anymore.) HELP!

Connie Cooke Fullerton, CA conniec_cm@earthlink.net

(SEE IMAGE BELOW!)

Asked by conniec_cm 1 month ago

Last reply by jaw20002 3 weeks ago

Very slow browser

Following the latest firefox update ,Jan 2020 my browser has practically stopped. I have used firefox for many years and have had no issues whatsoever. I have not added a… (read more)

Following the latest firefox update ,Jan 2020 my browser has practically stopped. I have used firefox for many years and have had no issues whatsoever. I have not added any extensions etc. To firefox in at least a year, or changed my antivirus. I have read that there was a high security update/patch very recently which I believe can slow firefox down, but I cannot work with the current speed. It is so bad I have had to use Microsoft edge! Can anyone help to get me back onto firefox? Many thanks, Paul

Asked by mitchandjayne 4 months ago

Last reply by flaminiagt 1 month ago

why did firefox run great in linux on my i5 8gb lenevo but not on i7 16gb lenovo

i had a low resolution lenovo laptop. Thinkpad T540p Intel Core i5 4200M | 8GB | 240GB SSD | 15,6 inch. on which kubuntu installed like a charm and fast and everything wo… (read more)

i had a low resolution lenovo laptop. Thinkpad T540p Intel Core i5 4200M | 8GB | 240GB SSD | 15,6 inch. on which kubuntu installed like a charm and fast and everything worked perfect. yet the resolution was to low for me so now I have a Lenovo Thinkpad T540p Intel Core i7 4810MQ | 16GB | 512GB SSD | 15,6 inch 2560 x 1620. kubuntu installing took ages on this one. but everything went well and works fast. even Firefox, it's faaast! . but the videos on every site are choppy and lagging but not on the chromium browser. videos perfect! everywhere. but there everything else is slow. I tried everything I could find to change Firefox.. restart, reinstall, refresh, about:config, with or without addons, drivers. it's driving my nuts.. it looks like Firefox can't load the videos properly as if it doesn't have enough strength.. weird.. I had the same problem on my little mini samsung laptop. but this laptop should run it all without problems right? . why did the low resolution one run perfect? can anyone help me please..

Asked by wanagiyata 1 month ago

Last reply by wanagiyata 1 month ago

foxfox will not open a aspx file

Hi Please can any body help me, Firefox will open my gas bill which is a aspx file but it's corrupted, I have the full version of Cool File Viewer that can open a aspx f… (read more)

Hi

Please can any body help me, Firefox will open my gas bill which is a aspx file but it's corrupted, I have the full version of Cool File Viewer that can open a aspx file and I can open it in Microsoft edge, do I have firefox setup correctly?

Many thanks

Alan

Asked by Alan Pearce 1 month ago

  • Solved

Updating FF, why did I receive an XULRunner Platform Version '75.0' Error?

While updating FF on my Windows 10 laptop, I received an error from XULRunner. Platform version '75.0' is not compatible with minVersion > = 74.0.1, maxVersion < = … (read more)

While updating FF on my Windows 10 laptop, I received an error from XULRunner. Platform version '75.0' is not compatible with minVersion > = 74.0.1, maxVersion < = 74.0.1. Now FF will not open. Help?

Asked by brucef1 1 month ago

Answered by philipp 1 month ago

Email with links on my laptop PC don’t open

Before I received emails and invitations .I clicked on the link and the link opened I think it was Chrome opening. Now I can’t open any links. I can open the same links o… (read more)

Before I received emails and invitations .I clicked on the link and the link opened I think it was Chrome opening. Now I can’t open any links. I can open the same links on my I phone.Can you help. I am not a professional and I don’t know much about this stuff. Kind regards, John Purcell

Asked by JohnPurcell2019 1 month ago

Last reply by Chamodie Pubudini 1 month ago

How do I fill the entire array with the computed answers with just the one input to the array element using the html console?

In the html console, I put an element.value = My new input .value into array index #8 (I pressed enter and only got an undefined instead of specific text answer I wanted… (read more)

In the html console, I put an element.value = My new input .value into array index #8 (I pressed enter and only got an undefined instead of specific text answer I wanted, then I did a small change and all I got was "". The rest of the index element readonly textfields are empty regarding text. I want to fill the entire array with the computed answers with just the one input to the array element using the html console.

how to make an html browser console calculate one user input to fill entire the array using single different inputs and different full array answers every time.

Asked by TK27 1 month ago

  • Solved

non functional Firefox Browser(one laptop only)

System: Windows 10 32-bit laptop Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but… (read more)

System: Windows 10 32-bit laptop

Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but no matter what is selected, the selection does not highlight, menu hides normally but no action is taken by the browser

If I manually type in the url it sits there. no spinning cursor, nothing.

Browser does NOT crash... It simply sits there doing nothing. All other browsers work fine.

What I have done Restart the laptop Double check Firewall permissions Ran a scan before and after installation (0 threats found) Logged in as administrator as well as user account Ran performance monitor nothing alarming noted Uninstall and Reinstall. (Problem still exists)

Asked by kyle.rondeau 1 month ago

Answered by kyle.rondeau 1 month ago

Firefox sync to tabs from years ago

Today my windows update made me restart my pc laptop. When I tried to use Firefox again i had to login and the tabs have now synced to tabs I used years ago. Has anyone e… (read more)

Today my windows update made me restart my pc laptop. When I tried to use Firefox again i had to login and the tabs have now synced to tabs I used years ago.

Has anyone else had this? also how do I fix it? I've tried to disconnect and reconnect again. hasn't fixed it.

Please help

PJO

Asked by pedrojoseph 1 month ago

Mac desktop won’t sync

My Mac desktop won’t sync. I have the correct ID and the correct password and generated a recovery key from my iPhone do use on the desktop. I keep getting a message fail… (read more)

My Mac desktop won’t sync. I have the correct ID and the correct password and generated a recovery key from my iPhone do use on the desktop. I keep getting a message failed to connect to the server. I then re-generated a recovery key and tried again. No luck. I’m scratching my head on this one. Any help is appreciated.

Asked by Mike 2 months ago

Last reply by Eve 1 month ago

Can’t download Firefox on windows 10.

I recently got a new computer and could not download Firefox. I have tried several different ways and keep getting the same results. On Microsoft Edge when I’d click down… (read more)

I recently got a new computer and could not download Firefox. I have tried several different ways and keep getting the same results. On Microsoft Edge when I’d click download it would say the page can’t be reached. So, I tried Chrome, and it says that it isn’t connected to Internet. It is only when trying to download Firefox when I encounter this issue.

Asked by Nicole 2 months ago

Last reply by FredMcD 2 months ago

  • Solved

Portable double installation

I have been using a very old version of firefox on my desktop. Now I want to update it, but to somehow keep an installation of a pre-webextension version. IIRC two differ… (read more)

I have been using a very old version of firefox on my desktop. Now I want to update it, but to somehow keep an installation of a pre-webextension version. IIRC two different installations can't live within the same Windows, so I'm looking for a portable installation of the old version. (Running a second instance of the same installation is no help).

The problem is that I already have an updated portable app on my usb stick. I am wondering, if I save an old, portable firefox (on a separate folder) on the same usb stick that already has a portable firefox installation, will it cause any trouble to either?

Asked by trespda 2 months ago

Answered by the-edmeister 2 months ago

How do I remove a corrupted bookmarks folder from the cloud?

I have a corruption of a “search” link in my bookmarks. I would like to learn how to , through software or other means, remove these thousands of bookmarks on the comput… (read more)

I have a corruption of a “search” link in my bookmarks. I would like to learn how to , through software or other means, remove these thousands of bookmarks on the computer and then sync the good copy to the cloud. There is a special file Firefox produces on windows 10 machines that is large - due to this corruption? I would not like to delete the computer file since I would lose the good bookmarks also.

Asked by Karl 2 months ago

Last reply by the-edmeister 2 months ago

Automation Selenium c# Sendkeys not working

Am doing automatiin for a application. Am trying using login with incognito mode in ESR version 68.4. In authentication login popup username is not getting typed. Same co… (read more)

Am doing automatiin for a application. Am trying using login with incognito mode in ESR version 68.4. In authentication login popup username is not getting typed. Same code in the version of ESR version 60 working fine. please find the below code

Code : var alert = driver.Switchto().Alert();

alert.SendKeys($"username" +Keys.Tab + $"password" + Keys.Tab); alert.Accept();

Same code works in older version of mozila esr and not working in latest

Could you please help

Asked by Vino 2 months ago

Last reply by Roland Tanglao 2 months ago

Can't load firefox for Windows 10

Firefox for Windows 10 will not load because firefox is active in the background. Have tried to stop process, tried to uninstall, tried to update, restarted the computer… (read more)

Firefox for Windows 10 will not load because firefox is active in the background. Have tried to stop process, tried to uninstall, tried to update, restarted the computer all with no success. Need help

Asked by Raylock1 2 months ago

How do I export bookmarks in the mobile bookmarks folder

I want to export ALL the bookmarks in Firefox. I'm able to export everything except the Mobile Bookmarks folder. These are primarily bookmarks created on my iPad using Fi… (read more)

I want to export ALL the bookmarks in Firefox. I'm able to export everything except the Mobile Bookmarks folder. These are primarily bookmarks created on my iPad using Firefox for iPadOS. Every export to html excludes the Mobile Bookmarks folder. What's the secret, or does Firefox not support exporting Mobile Bookmarks? BTW... a json file does not work for me. I need HTML. Thanks!

Asked by dougconsult 3 months ago

Last reply by cor-el 3 months ago