Showing questions tagged: Show all questions
  • Archived

Firefox Crashes ("hangs") at Save Dialogue

It doesn't crash every time, but when it does, if I restart and try to save image/video/etc. again, it will usually keep crashing a string of times before it finally allo… (read more)

It doesn't crash every time, but when it does, if I restart and try to save image/video/etc. again, it will usually keep crashing a string of times before it finally allows me to download without going "Not Responding" and at which point I have to force quit.

I've tried browsing other solutions but nothing seems to work or be applicable. I'm running Firefox 78.15.0esr (64-bit) on an El Capitan 2010 iMac.

Thanks for your help!

Asked by sdrake088 1 year ago

Last reply by sdrake088 1 year ago

  • Archived

toggle tracking protection, and not being able to view full web pages

hello there! i have had this persistent issue: when a site seems broken, i used to be able to try turning off Enhanced Tracking Protection, by Clicking on the shield… (read more)

hello there!

i have had this persistent issue: when a site seems broken, i used to be able to try turning off Enhanced Tracking Protection, by

   Clicking on the shield Icon to the left of the address bar, then
   Toggling the switch at the top of the panel.

But for the past week or two, the toggle button stays on and i canno toggle it off.

Also, a related issue, ie.the reason ive mos recently tried to do this, is so i can view the whole yelp review web pages. I used to be able to, but fo the pas few weeks a large portion of these pages hav blanks instead of reviews. I cannot even view the review i myself posted a week ago!

For example, this yelp business page link text

if you scroll down to beneath of where it says:

'''Ask the Community Ask a question Yelp users haven’t asked any questions yet about Precision Dentistry.'''

there should be text and photos of companies' reviews and info. But instead, all i ever see are grayed out empty boxes.

I have tried:

disabling all my add-ons, 

private browing mode,

restarting firefox, 

turning of all tracking protection from the main firefox preferences pane, rebooting my computer, and clearing all history for everything. I have also googled this up the yinyang but no one else seems to be having similar issues.

Any ideas? if you could please help with this issue i'd be very grateful!

Asked by z. ixa 1 year ago

Last reply by z. ixa 1 year ago

  • Archived

can't get to hmnow.com; all I get is white screen

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription wit… (read more)

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

Asked by cd.kje 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Secure Connection Failed

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website … (read more)

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website owner which is not do-able. Any suggestions? Thx!

Here's the error msg I get: An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by Najib Joe Hakim 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

lost my passwords by doing a REFRESH

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I c… (read more)

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I clicked on the old file, but just came up with another file called EP7i0nok. It doesn't do anything but it just opens up and it doesn't have anything to restore data.

Asked by kby1952 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Downloaded the latest version, didn't save both copies, lost last version, now won't run, iOS incompatible, can't get new version iOS.

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest ve… (read more)

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest version of iOs won't run on this MacBook... Too old... Same story: need new, no $$$... So, I what I need is a link to the old version of Firefox that I CAN run on my MacBook... One that works with iOs 10.11116 or whatever...

Thanks, humans smarter than me...,

Kate

Asked by leafpeeper 1 year ago

Last reply by James 1 year ago

  • Archived

Need last version of Firefox...

I have an older MacBook Pro with iOs 10.111111... I tried to update myFirefox browser and found out after the fact that it's not supported by the version I have. I cannot… (read more)

I have an older MacBook Pro with iOs 10.111111... I tried to update myFirefox browser and found out after the fact that it's not supported by the version I have. I cannot Update the iOs without buying a new McBook... Sadly, no $. Can you assist me in procuring a Firefox version or a link to one compatible with iOs 10.11111...??? I love my Mac but I can't stand Safari...


Thanks ever so much...

Kate

Asked by leafpeeper 1 year ago

Last reply by James 1 year ago

  • Archived

Links not opening

Hi All, I'm using an iMac with OS X El Capitan 10.11.6. I am using Firefox 78.15. When I click on links, nothing happens. I have to right click and select "open link … (read more)

Hi All,

I'm using an iMac with OS X El Capitan 10.11.6. I am using Firefox 78.15. When I click on links, nothing happens. I have to right click and select "open link in new tab." I suspected it might be an out-of-date Add-On. So, I disabled all add-ons and restarted Firefox. It had no effect.

This problem is getting annoying Any assistance is greatly appreciated.

Asked by wfergus42 1 year ago

Last reply by wfergus42 1 year ago

  • Archived

I CANNOT DELETE BOOKMARKS FROM FIREFOX-THIS IS RIDICULOUS

I AM IRATE. I AM SIMPLY TRYING TO DELETE BOOKMARK, BOOKMARK FOLDERS AND THE "OTHER BOOKMARKS" FOLDER FROM FIREFOX AND THEY WILL NOT DELETE. HOW CAN SOMETHING SO SIMPLE BE… (read more)

I AM IRATE. I AM SIMPLY TRYING TO DELETE BOOKMARK, BOOKMARK FOLDERS AND THE "OTHER BOOKMARKS" FOLDER FROM FIREFOX AND THEY WILL NOT DELETE. HOW CAN SOMETHING SO SIMPLE BE THIS MUCH TROUBLE. THIS SHOULD BE SIMPLE. I AM USING A MAC PRO.

Asked by nolancmp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

El Capitan no longer supported!

Dear Crewmembers, My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra… (read more)

Dear Crewmembers,

My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra. Are there any possible solutions to the limitations I am currently in?

Kind regards, Fiona

Asked by fhweir 1 year ago

Last reply by cor-el 1 year ago

  • Archived

You are using an unsupported browser version?????

On many, many, websites when logging in I am getting the above message. These sites work no issues but why is Firefox not recognized as a accepted browser. Firefox says… (read more)

On many, many, websites when logging in I am getting the above message.

These sites work no issues but why is Firefox not recognized as a accepted browser.

Firefox says I am using the current release, and is up to date?

All this sites are important log on, like BofA, OptumRx, etc.

I am using an iMac, Mac OS 10.11.6.

It is still a really good machine.

Comments???

Asked by rlmrlm 1 year ago

Last reply by James 1 year ago

  • Archived

browser security

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew secu… (read more)

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew security?

Asked by bjm786 1 year ago

Last reply by Paul 1 year ago

  • Archived

Amazon history view list

In Amazon.co.uk, when I tried to remove items for view option, the option is not working. I tried with Safari and it works?? so is it a bug with firefox or amazon, but th… (read more)

In Amazon.co.uk, when I tried to remove items for view option, the option is not working. I tried with Safari and it works?? so is it a bug with firefox or amazon, but then again why aill it work with other browser....

Asked by verifab 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Pocket Recommendations

On start-up the Firefox browser shows a list of articles/topics that is referred to as Pockets. I clicked on one from Orion Magazine this morning and after the article w… (read more)

On start-up the Firefox browser shows a list of articles/topics that is referred to as Pockets. I clicked on one from Orion Magazine this morning and after the article was up for about 30 seconds a graphic appeared that showed a large metal looking sphere and was suppose to augment the article. This graphic completely locked up my computer. I am running an ancient iMac, mid-2007, and it took bringing down my wi-fi network and a little frustration to get my computer unfrozen. Please take down this article.

Asked by Dallas-OR 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Yelp not displaying Yelp search data, blank window!

https://www.yelp.com/search?cflt=homeservices&find_loc=Solano%20County%2C%20CA Using Firefox I can no longer search for Yelp support. Blank, empty windows. … (read more)

https://www.yelp.com/search?cflt=homeservices&find_loc=Solano%20County%2C%20CA

Using Firefox I can no longer search for Yelp support.

Blank, empty windows.

Asked by rlmrlm 1 year ago

Last reply by cor-el 1 year ago