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Gmail Error #001 only specific WLAN

Hello there, Since I started working in a new office, Gmail shows Error #001 ("Ooops" error). This problem happens only in with Gmail, only with Firefox. Neither other br… (read more)

Hello there,

Since I started working in a new office, Gmail shows Error #001 ("Ooops" error).

This problem happens only in with Gmail, only with Firefox. Neither other browsers do not have issues with Gmail, nor other pages have problem to be loaded in Firefox. And it do happens only when connected to the wlan of the office, not at home or anywhere else (so far).

A working solution was to delete all the cookies and history related to Gmail in Firefox. However the problem repeats again.

Any support is much appreciated.

Cheers!

Asked by susovalencia 4 days ago

Last reply by FredMcD 3 days ago

Gmail chat messages do not open

Hello! I understand that Google just updated Gmail's chat feature, and I wanted to report that I'm having issues opening chats in Gmail's new UI. Whenever I click on a na… (read more)

Hello! I understand that Google just updated Gmail's chat feature, and I wanted to report that I'm having issues opening chats in Gmail's new UI. Whenever I click on a name, the chat bubble does not open in Firefox, even when chats open in other browsers.

I've been able to replicate this issue in Troubleshoot mode, so I don't believe the problem is with any of my add-ons.

Any advice/is this a known issue?

Asked by mcannizzaro1 1 week ago

Last reply by mcannizzaro1 1 week ago

Gmail & Google Classroom won't load

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems. I keep Gma… (read more)

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems.

I keep Gmail and Google Classroom open in tabs throughout the day (I'm a teacher). They worked fine in Firefox for a few days, but now both sites constantly load or time out.

The problem seems to go away anytime I restart Firefox, but I can't constantly be restarting Firefox all day long. Why do the sites work for a few minutes and then stop working a few minutes after restarting?

I had AdBlocker Ultimate enabled before, but my friend uses uBlock so I tried changing. No help.

I had a theme installed from the recommended list. I thought that might be a problem, so I went back to the default Firefox theme. No help.

What I'm running: Firefox 89.0.1 MacOS Catalina

Asked by tcatsninfan 3 months ago

Last reply by tcatsninfan 2 months ago

Gmail Crash after Update

Is Firefox going to issue an update fix to correct the problem with not being able to G-mail after the update occurred? I am not tech savvy so if it is something process… (read more)

Is Firefox going to issue an update fix to correct the problem with not being able to G-mail after the update occurred? I am not tech savvy so if it is something process i have to figure out I guess I will need to switch to Safari. i don't want to do that as I have been with Firefox almost since it started.

Asked by rodjwood 3 months ago

Last reply by FredMcD 3 months ago

Can't access gmail in browser even after update.

My browser keep preventing me from accessing gmail, sometimes i can get into one account and not the other but now I can't access any of them. Have tried downloading new… (read more)

My browser keep preventing me from accessing gmail, sometimes i can get into one account and not the other but now I can't access any of them. Have tried downloading new version but it didn't work.

I also have a problem in that every time I switch on my Mac desktop I have to sign in to firefox again.

Please can someone help. Thanks.

Asked by michelle.allwood 3 months ago

Last reply by FredMcD 3 months ago

  • Solved
  • Archived

Can't access gmail in FF or Chrome

Several weeks ago (not sure when it really started) I noticed that Gmail would not load. Going to the Gmail page I get the following: Temporary Error We’re sorry, but … (read more)

Several weeks ago (not sure when it really started) I noticed that Gmail would not load. Going to the Gmail page I get the following: Temporary Error We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.You can view the G Suite Status Dashboard for the current status of the service. As I said, this "temporary" error seems to be permanent. This happens in FF and Chrome (I rarely use chrome). I have cleared ALL data. I have refreshed FF. MS Edge accesses Gmail. So, I think it seems like a Mozilla problem, some how.

Asked by GWilliamT 8 months ago

Answered by GWilliamT 8 months ago

  • Archived

Unable to load Gmail after updating to 79.0 on Win 10

After updating to Firefox 79.0 on August 10th, I am unable to load Gmail. When I try to go to Gmail by either 'gmail.com' or 'mail.google.com' the browser will load but w… (read more)

After updating to Firefox 79.0 on August 10th, I am unable to load Gmail. When I try to go to Gmail by either 'gmail.com' or 'mail.google.com' the browser will load but will never take me off the current page and eventually stop without any error messages.

I have tried deleting all website cookies and data, reinitialize storage, clearing browser cache, disabling hardware acceleration and trying in safe mode. Deleting cookies and data fixed it for several hours but then it quickly stopped working again.

I've attempted to load Gmail on both Chrome and Edge and it worked fine on both of them.

Asked by JEScarani 1 year ago

Last reply by JEScarani 1 year ago

  • Archived

I keep getting SECURE CONNECTION FAILED trying to sign in to my GMail account.

I keep getting SECURE CONNECTION FAILED trying to sign in to my Gmail Email account. It was fine yesterday. Everything else (websites etc) I can accesson Firefox Browser.… (read more)

I keep getting SECURE CONNECTION FAILED trying to sign in to my Gmail Email account. It was fine yesterday. Everything else (websites etc) I can accesson Firefox Browser.

HOW CAN I SORT THIS?

Asked by imagefact2014 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Recent upgrades broke gmail and audio for Amazon Prime video

Recent updates are causing problmes with gmail and video sound. Using URL https://mail.google.com/mail/u/0/#inbox I keep seeing a not connected, trying again message. Cl… (read more)

Recent updates are causing problmes with gmail and video sound.

Using URL https://mail.google.com/mail/u/0/#inbox I keep seeing a not connected, trying again message. Closed tab and opened new one with same URL and just get blank white screen. Works fine on Chrome.

Sound does not work on Youtube or Amazon Prime video sometimes. Reopen same URL in Chrome and all is good again.

BTW, it would be useful if Firefox browser upgrades could be skipped. Sometimes one needs to open a browser in a hurry but no can do because Upgrades seem they are going to upgrade, user wishes dismissed. Maybe updates would be a better word than upgrades. Not as bad a Windows but y'all don't want to be like them, do ya? They are the McDonald's of software, they sell a lot of it but it ain't very good.

Thanks for letting me whine. I will go back to my safe space now...

Asked by jvh24521 1 year ago

Last reply by gumper 1 year ago

  • Archived

Can't log into gmail in Firefox, error code 4, although I'm able to log into gmail in Chrome.

We’re sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the G Suite Sta… (read more)

We’re sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the G Suite Status Dashboard for the current status of the service.

If the issue persists, please visit the Gmail Help Center »

Try Again Sign Out

Hide Detailed Technical Info Numeric Code: 4

Asked by louise.sheppard31 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Why won't Gmail & Twitter not open since "upgrading" to new version this morning.

Since "upgrading" to the new Firefox this morning the Gmail and Twitter tabs on my bookmarks don't respond at all. I can't even open Gmail from the Google home page. Wh… (read more)

Since "upgrading" to the new Firefox this morning the Gmail and Twitter tabs on my bookmarks don't respond at all. I can't even open Gmail from the Google home page. Why is this happening?

Asked by therealgary17 1 year ago

Last reply by LaffyinVegas 1 year ago

  • Solved
  • Archived

Specific Gmail account won't load in Firefox

When I attempt to access my default Gmail account, all I get is a blank screen. No Gmail loading icon or anything. However, I can access my other Gmail accounts, and when… (read more)

When I attempt to access my default Gmail account, all I get is a blank screen. No Gmail loading icon or anything. However, I can access my other Gmail accounts, and when using a private window I can access my default account. The issue is not present on Chrome, but Chrome isn't my default browser as of now and until now I've found Firefox preferable. It doesn't appear to be any of my extensions, because disabling them and exiting Firefox made no difference. I've cleared my cache and cookies and it didn't resolve the issue. Ultimately, switching browsers is an option. It's just my last resort.

Asked by Guy Incognito 1 year ago

Answered by Eve 1 year ago

  • Solved
  • Archived

OMG I reported issues with update (70) now the same issue with update (74) sites not opening functioning

after 74th update. Gmail not opening using 3 different ways (desktop) many hyper links are not opening and are not forwarding to the appropriate website. many other sites… (read more)

after 74th update. Gmail not opening using 3 different ways (desktop) many hyper links are not opening and are not forwarding to the appropriate website. many other sites are not functioning properly.... how is it even possible.... in short time so many issues with updates. so many bugs... i've never seen other browser to have such issues.... not opening gmail this is very serious...

Asked by sammm 1 year ago

Answered by Roland Tanglao 1 year ago