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"Sorry, we're having trouble playing this video." Video and GIFs on Facebook

I know this is an old issue. I'm getting it now, FF 90.0.2 64-bit, Windows 10 Pro N, Build 19041.vb_release.191206-1406. System updated. Not very often it starts playing … (read more)

I know this is an old issue. I'm getting it now, FF 90.0.2 64-bit, Windows 10 Pro N, Build 19041.vb_release.191206-1406. System updated. Not very often it starts playing for a fraction of a second. Videos and GIFs everywhere else (as far as places I normally go) plays as it should. Troubleshoot mode didn't solve it; hardware acceleration tweak neither. No crash logs.

Tried on the Edge and everything is fine.

Question: does the suggested "fix" on https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows embraces this issue as well? If so, sorry, but might be time to change browsers. The reason I'm using Windows 10 PRO ->N<- is exactly not to have to remove Windows Media Player and related "bloat" from my system. This isn't one of those crybaby threats I hate to read: it's a necessity.

I must ask: why on Edge, on the same machine, the same problem doesn't exist as in Firefox.

Suggestion for mentioned article: might be helpful point users (also) to the right place of The Media Feature Pack for N and KN versions of Windows 10, on https://www.microsoft.com/en-us/download/details.aspx?id=48231

Thanks

Asked by Luiz Castelo-Branco 2 hours ago

Last reply by Luiz Castelo-Branco 3 minutes ago

  • Solved

confirmation email bounce

not sure why it did since i've been receiving auto emails from firefox for signing in just a couple of minutes ago, but here's my request, please resend confirm email and… (read more)

not sure why it did since i've been receiving auto emails from firefox for signing in just a couple of minutes ago, but here's my request, please resend confirm email and unlock account, please and thank you

Asked by some lad on the net 21 hours ago

Answered by some lad on the net 1 hour ago

Amazon Video Error: "Mozilla Firefox update required"

Full Text of Error Message Pop-Up: "A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web… (read more)

Full Text of Error Message Pop-Up:

"A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click Help, About Firefox, and then click Restart to update Firefox."

Like I don't know how to update a browser...

I've been getting this same error for the past three weeks; since the last v89.x. Now I'm getting it with v90.0, v90.1, v90.2. Amazon says it's not their problem. My FF browsers at the office (same versions) work fine. I come home to errors.

Any ideas on the cause?

Before this error, I tried to watch a video in HD, but that error suggested I needed some anti-piracy tech (HDCP?).

Asked by Spywear 1 hour ago

Last reply by cor-el 34 minutes ago

White Scissors Screenshot doen't work

Hello Firefox, How do I get the white scissors screenshot to work? When I download the photo I want to save to My Documents and open the containing folder, all I see is a… (read more)

Hello Firefox, How do I get the white scissors screenshot to work? When I download the photo I want to save to My Documents and open the containing folder, all I see is a saved blue screen. Please help! Malcolm.

Asked by mhuscrof 55 minutes ago

on home page a icon listed as "xcazp3" it will not dismiss, what is it?

on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page. Try to open it and it shows 404 error. … (read more)

on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page. Try to open it and it shows 404 error. What is it?

Asked by surf1mo 1 day ago

Last reply by cor-el 1 hour ago

Ctrl D not working to save all tabs suddenly

I am not sure what happened and what changed, but after many years, I suddenly now cannot use the Ctrl D key to save all opened tabs. What happened? I have checked some… (read more)

I am not sure what happened and what changed, but after many years, I suddenly now cannot use the Ctrl D key to save all opened tabs. What happened? I have checked some other online resources but nothing seems to work. Ideas? Help! Thanks!

Asked by jefftech 7 hours ago

Last reply by cor-el 1 hour ago

blocked from opening Acer msn ca icon

Firefox has blocked Acer MSN ca stating their certificate is no longer secure. I can get on the web through Google but not through my Acer computer's icon Acer MSN ca. … (read more)

Firefox has blocked Acer MSN ca stating their certificate is no longer secure. I can get on the web through Google but not through my Acer computer's icon Acer MSN ca. Obviously something triggered Firefox to initiate the block and now I wish to find a simple way to have it again accept the MSN certificate without going through a lot of confusing processes. I could uninstall and then reinstall, but surely there is a better way.

Asked by wcliffe 2 hours ago

logging in

As of today I am unable to login to the Vudu website. Tired deleting all the cookie and trackers and changed the Firefox privacy and security settings to standard. Still… (read more)

As of today I am unable to login to the Vudu website. Tired deleting all the cookie and trackers and changed the Firefox privacy and security settings to standard. Still Vudu doesn't recognize my password. Tried changing the password several times while on the phone with Vudu tech support. I can login if I use Edge or Chrome. What's the problem?

Asked by Sonyy89 8 hours ago

Last reply by FredMcD 3 hours ago

Firefox freezing with Yahoo News Articles

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to t… (read more)

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to the article, the video and the text of the article won't load. After a few minutes there is a message saying "This page is slowing down Firefox. To speed up your browser, stop this page". All of the Yahoo news articles work fine when I bring them up in Chrome. How can this be fixed??

Asked by mikeb2115 7 hours ago

Last reply by FredMcD 3 hours ago

Firefox is constantly logging me out of my Google Accounts

I recently switched from Chrome to Firefox, expecting it to work as good as Chrome - but sadly, Firefox is constantly logging me out of my Google Acounts from Gmail, Yout… (read more)

I recently switched from Chrome to Firefox, expecting it to work as good as Chrome - but sadly, Firefox is constantly logging me out of my Google Acounts from Gmail, Youtube and so on(every 4-5 browser starts). I have already turned of the advanced protection for this sites, the general setting for advanced protection is set to "standard" and the history is set to remember. This is very annoying, please help me fix this issue :/

Asked by nolimitsmail1 6 hours ago

Last reply by FredMcD 3 hours ago

Trouble with certain websites

I have used Firefox as my main browser for years now and I really like it. However, for the past 5 or 6 months I haven't been able to sign into my online banking at all … (read more)

I have used Firefox as my main browser for years now and I really like it. However, for the past 5 or 6 months I haven't been able to sign into my online banking at all with Firefox. I have to use Chrome. It allows me to put in my username and password but then it just takes me to another sign in view.

Recently I was on another site, trying to purchase a few items and it would not allow me to use the "add to cart" button, only the buy now. But then when I went back to the products, if I added something else to the cart, it wiped out the first thing I had added.

In both of these cases, I have gone to Chrome and used the functions and signed in with no issues. I don't want to have to use different browsers for different things. Is there anything you can advise?

The sites are: https://www.simplii.com/en/home.html and https://amaranthstoneware.ca/

My Firefox is up to date (just today and I tested the bank sign in again, with my fingers crossed).

Thank you.

Asked by marys477 14 hours ago

Last reply by cor-el 3 hours ago

Comments on WaPo does not display

The comments section of the Washington Post does not display. It just shows grey for the comment area. When I place the cursor on the comments, it says "loading". But … (read more)

The comments section of the Washington Post does not display. It just shows grey for the comment area. When I place the cursor on the comments, it says "loading". But it never loads. The article itself displays properly. This happened after WaPo updated their website. I have taken the following steps with no change:

- Cleared the cache. - Disabled/Remove Ad Blocker and UBlock.

Tried opening the pages in different browsers. Same issue with Chrome, but works with Edge. Appreciate any help.

Asked by dineshjog 3 hours ago

Last reply by FredMcD 3 hours ago

  • Solved
  • Locked

HERE is the answer to put "TABS BELOW" which will work with Firefox V90 using the - userChrome.css - file

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. Yo… (read more)

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. You can modify the 45px in this line if you wish to get an appropriate height . . just experiment with different numbers till you get it right --menubar-height: 45px; /*30px|41px=11px; caption buttons on menubar*/

Also to make the tabs wider or narrower, modify the line which is coded width: 50vw !important;

Finally you must enable - css - in Firefox, by typing about:config into your address bar, and search for toolkit. When all the toolkit options appear change the one which says toolkit.legacyUserProfileCustomizations.stylesheets to TRUE by click the icon in the right hand column. Than close Firefox and reopen, and check how it looks This will enable your - css - file to be read, and interpreted and accepted by the Firefox browser.

-------------------------------------------------------------------
@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

/* TABS: bottom - Firefox 65 and later - updated for 89+ */
/* https://searchfox.org/mozilla-release/source/browser/themes/shared/tabs.inc.css */
/* https://raw.githubusercontent.com/Aris-t2/CustomCSSforFx/master/classic/css/tabs/tabs_below_navigation_toolbar_fx89.css */
/* https://developer.mozilla.org/en-US/docs/Tools/Browser_Toolbox */

/* ROOT - VARS */
/* you can adjust the CSS variables until it looks correct */
/* you can use the Browser Toolbox to get the toolbar heights */

*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 40px !important;
  --tab-min-width:  60px !important;

  --tab-adjust:  0px; /* adjust tab bar - only for 68-73 */
  --tab-caption: 5px; /* caption buttons on tab bar */
}

/* TAB BAR - below nav-bar */
#navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {-moz-box-ordinal-group:10 !important;}
#TabsToolbar {-moz-box-ordinal-group:1000 !important;}

#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0 !important;
  width: 50vw !important;
}

#tabbrowser-tabs {
  width: 100vw !important;
}

/* navigator-toolbox - PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89+*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TabsToolbar with menubar and titlebar hidden - rules for Firefox 65-73 */
*|*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"]) #toolbar-menubar[autohide="true"] ~
 #TabsToolbar{
  bottom: var(--tab-adjust); /*ADJUST*/
}

/* TABS: height */
#tabbrowser-tabs,
#tabbrowser-tabs > .tabbrowser-arrowscrollbox,
.tabbrowser-tabs[positionpinnedtabs] > .tabbrowser-tab[pinned] {
  min-height: var(--tab-min-height) !important;
  max-height: var(--tab-min-height) !important;
}

#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color:            var(--toolbar-color) !important;
/*  z-index: 1 !important; */
}

/* indicators *//*
*|*:root[privatebrowsingmode=temporary] .private-browsing-indicator {
  position: absolute !important;
  display: block !important;
  right: 0px !important;
  bottom: 0px !important;
  width: 14px !important;
  pointer-events: none !important;
}
*/
.private-browsing-indicator {display: none !important;}
.accessibility-indicator    {display: none !important;}

/* Indicators - HIDE *//*
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}
*/

/* Drag Space */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* Override vertical shifts when moving a tab */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom: unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* Hide window-controls and caption buttons on Tab Bar */
#TabsToolbar #window-controls {display: none !important;}
#TabsToolbar .titlebar-buttonbox-container {display: none !important;}

Asked by Trevor George, Bristol, UK 1 month ago

Answered by Trevor George, Bristol, UK 1 month ago

Slov internet speed and websites does not open with Firefox on Windows 10.

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there. Internet is extremly s… (read more)

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there.

Internet is extremly slow,some sites will not open and i cant logg in to Facebook.

Under settings,i have tried different settings. Right now i have the standard setting. Under Help,i have tried to restore,diagnos and clean catch and restart,but it has not solved the issue.

What could be causing these issues? Do i have to do some special settings or do i have to add some Add-ons/Extensions in order to have Firefox work normal again?

Asked by sten_holgerssons 20 hours ago

Last reply by FredMcD 3 hours ago

RecordSeek Secure return of Free use, Please.

Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. Fa… (read more)

Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. FamilySearch and ancestry.com https://familysearch.org/partneraccess

Asked by James E Ford 6 days ago

Last reply by FredMcD 3 hours ago

When i click Middle-Click on my mouses scroll wheel it doesnt open the link i clicked it opens a fresh new tab

As the Title says if i click the Middle-Click on an link, it opens a freshly new tab instead of the link. I've tried changing things in the about:config but nothing helpe… (read more)

As the Title says if i click the Middle-Click on an link, it opens a freshly new tab instead of the link. I've tried changing things in the about:config but nothing helped. If anyone could please help me because its an habit. Btw i tested it in Chrome and in Chrome it works normally.

Asked by melvinski2110 4 hours ago