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Strange behaviour when copying images on Mac

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first t… (read more)

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
  3. Right-Click on the JPEG image and select “Copy Image”
  4. Paste into Messages to send to someone who doesn’t have an iMessage account
  5. Hit enter to send
  6. Wait a few seconds for failure
  7. Click on failure Info
  8. Right-Click on image and select Open
  9. Preview shows the file as TIFF not JPG

To simplify:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
  3. Open Preview and select “New from Clipboard”
  4. Select “Tools -> Show Inspector”
  5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Asked by sck626 3 months ago

Last reply by cor-el 2 months ago

Firefox does not load, opening briefly and then closing

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. … (read more)

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great.

Asked by Elliot Grayston 2 months ago

Last reply by FredMcD 3 weeks ago

history in search bar not updating

Running FF for Mac 85.0.2 but has issue in previous version. The history on the search bar is not updating. Previously, the list of sites would appear depending on how of… (read more)

Running FF for Mac 85.0.2 but has issue in previous version. The history on the search bar is not updating. Previously, the list of sites would appear depending on how often they were accessed. i.e. most popular would be first on the list and the order would change depending on usage. That list no longer updates. There is still a list but it never changes. I have cleared forms and search history but the same list keeps coming back.

Asked by ed71 3 months ago

Last reply by jscher2000 3 months ago

Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (read more)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 2 months ago

Last reply by FredMcD 1 month ago

videos not loading

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not… (read more)

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not load and I end up having to go to another browser. Even in safe mode videos will not load? Any thoughts?


https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle

Asked by codetalker 2 months ago

Last reply by TyDraniu 2 months ago

Firefox v86.0 reverts back to previous version.

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser … (read more)

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser reverts back to the previous version. When I tried to open the browser, the following message appears:

You've launched an older version of Firefox Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for the installation of Firefox.

                                                                               Exit              Create New Profile

Asked by kerwin_washington 2 months ago

Last reply by FredMcD 2 months ago

Windows 10 crash - Firefox can't load websites - other browsers can - Requires Windows restart TWICE

Hi, I am using Windows 10 Edition Windows 10 Home Version 20H2 Installed on ‎24-‎08-‎2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0 Fir… (read more)

Hi,

I am using Windows 10 Edition Windows 10 Home Version 20H2 Installed on ‎24-‎08-‎2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0

Firefox 85.0.2 (64-bit) is my main browser

This issue has been bothering me for a very long time and hence I have turned here for help.

Whenever my Windows shuts down abruptly (due to power failure,etc) upon restart everything else works fine EXCEPT Firefox

Internet works well on ALL other browsers EXCEPT Firefox.

My current workaround is to restart Windows TWICE and ONLY Then Firefox works normally.

I have checked: 1. Firefox can't load websites but other browsers can From <https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can> but this does not seem relevant as no changes have been made to any setting

2. Firefox may have shut down abnormally, leaving the lock file in place. To fix this, open the profile folder (see Finding your profile without opening Firefox) and delete the parent.lock file. From <https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file> I have tried to delete the parent.lock file and restart Firefox but there is no benefit. Websites do not open

The ONLY step which seems to work is to RESTART Windows TWICE.

Can anyone please guide me on how to fix this APART from restarting Windows TWICE?

Thanks a lot!

Asked by KoolPal 2 months ago

Last reply by FredMcD 2 months ago

pop up ads

i can pretty much punch around and eventually figure things out but i can not seem to find the pop up adds enable button,and can this be the cause of my things not wantin… (read more)

i can pretty much punch around and eventually figure things out but i can not seem to find the pop up adds enable button,and can this be the cause of my things not wanting to download

Asked by Denise Clemons 3 months ago

Last reply by cor-el 3 months ago

Cannot restore tabs from session retore folder

I had to reinstall windows and lost the previously installed applications. I had copied sessionstore-backups folder from previous profile folder. Fter reinstalling firefo… (read more)

I had to reinstall windows and lost the previously installed applications.

I had copied sessionstore-backups folder from previous profile folder.

Fter reinstalling firefox I am copying the old previous.jsolnz4, recovery.baklz4 and recovery.jsolnz4 into the new sessionstore-backups folder. But I am unable to restore my old tabs.

Please advize.

Asked by iodfsindia 2 months ago

Last reply by cor-el 2 months ago

Bookmarks bar being shown whenever I add a bookmark

When I add a page to bookmarks, the bookmarks bar shows up under the search bar, the first time it happened I selected "never display" the bar, but after that, everytime … (read more)

When I add a page to bookmarks, the bookmarks bar shows up under the search bar, the first time it happened I selected "never display" the bar, but after that, everytime I add another bookmark the bar shows again, even if I have the option to not show the bar selected, as I have to click it again for the bar to go away.

How can I make that bar not display anymore?

Asked by vinn.pear 3 months ago

Last reply by cor-el 1 month ago

Firefox CRASHING-reload tabs 2021

Firefox CRASHING-reload tabs after 2021 update: REPEATEDLY reloads, zillions of tabs, after using url keyword search, & click on, redirected to home Firefox page, or … (read more)

Firefox CRASHING-reload tabs after 2021 update: REPEATEDLY reloads, zillions of tabs, after using url keyword search, & click on, redirected to home Firefox page, or again begins crash. I have used FF in web editing via Dreamweaver, and just started having MAJOR ISSUES in 2021. I removed flash content form thi 1 site. totally Worthless browser now!

Asked by christinaboris 3 months ago

Last reply by Seburo 3 months ago

no sound coming from browser

this has happened to me before and refreshing the browser via the uninstall helper help before but i have tried it twice now both with pc restarts, i have also tried disa… (read more)

this has happened to me before and refreshing the browser via the uninstall helper help before but i have tried it twice now both with pc restarts, i have also tried disabling and re-enabling my sound drivers and they are also fully up to date, it shows the application as active on my normal windows sound mixer but not on ear trumpet. ill put up my troubleshoot data if it is any help too

Asked by Jacken 3 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox opening multiple windows and instances upon startup, taking all resources

Upon startup, firefox opens multiple windows and instances, essentially utilizing all of the resources, and freezes up the computer and keeps me from accessing any other … (read more)

Upon startup, firefox opens multiple windows and instances, essentially utilizing all of the resources, and freezes up the computer and keeps me from accessing any other functions. An error box(es) pops up stating that Firefox is already running but not responding, and as quick as I can hit the "close Firefox" button (when it lets the mouse work), more just pop up behind it. I keep clicking (when resources let me) and they just keep multiplying, until eventually everything just freezes up and the only thing left to do is a hard power down using the power button.

For reference, this is an older laptop (HP dv6-6135dx running Windows 10 Home) that is seldom used. It had been sitting for several months, and when I first turned it on it was fine. There were several windows updates downloading, and I had opened Firefox, which gave me a pop up that said something to the effect of "it looks like you haven't used firefox in a while, would you like to refresh" or something like that, so I selected yes to refresh. Firefox shut down briefly and then came back up and seemed to be working fine. The problem occurred when I restarted the computer to complete some of the installs. As soon as it came back up, Firefox went on the warpath, behaving as described above, and completely taking over the computer rendering it unusable. I have shut down and restarted several times using the power button, but each time it goes back to the same behavior.

So, my ultimate question is: Since I can't access anything on the computer due to this problem, is there any way to boot up around this issue and perhaps remove/disable Firefox? Again, just to be clear, once the computer has booted up I can do absolutely nothing as all of the resources are sucked up by Firefox and I can not get anything else to open. Occasionally it will allow me to move the mouse slightly, but only for a split second or so.

Any help would be greatly appreciated. Thanks.

Asked by stevesarno 3 months ago

Last reply by jscher2000 3 months ago

Youtube previews are not loading

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad bloc… (read more)

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad blocker, but nothing helped. I also cleaned the cache and browser cookies. Can you please tell me how to solve this problem?

Asked by Антон 2 months ago

Last reply by FredMcD 2 months ago

Autofill Causes Firefox To Crash

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous … (read more)

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous words, or continue with what you were originally typing. This is the Autofill feature for Firefox.

Lately, it has been a pain. After an hour or so of use, the instant I click on a text field to type something (usually for searching), the autofill box would partially drop down, only for Firefox to completely hang up. Once you recover from the initial crash, the autofill bug would not appear until at least an hour later. I tried turning off Autofill, but it cost me access to my History, so I was forced to do a complete browser reset. This issue has been with me for about a couple of weeks, and I have no idea why it's doing this.

Asked by no1wammy 3 months ago

Last reply by cor-el 1 month ago

Elementor slider does not work in Firefox browser

I just launched a website and it has two sliders on the homepage. Both sliders work in all browsers; on Firefox, the image slider works but the slider containing only tex… (read more)

I just launched a website and it has two sliders on the homepage. Both sliders work in all browsers; on Firefox, the image slider works but the slider containing only text does not work. This is the image with both sliders working: https://snipboard.io/R9Ne37.jpg. This is the image from Firefox: https://snipboard.io/8f5e3k.jpg. Any help would be greatly appreciated.

Asked by patricia18 3 months ago

Last reply by cor-el 3 months ago

Help information outdated? Deleting single entry of automatically shown form data

Hello, I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automa… (read more)

Hello,

I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_deleting-individual-form-entries

But now this doesn't work anymore. I can't delete the form entry. Nothing happens when I follow the instruction. I tried it on two different laptops. Right now I'm using Firefox 85.0.2 (64-Bit). Is this a known issue of my Firefox version or has the method changed?

Thank you in advance! M.

Asked by stormyday1986 2 months ago

Last reply by cor-el 2 months ago

I lost all my firefox data(history,passwords and bookmarks). how do i recover them

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mo… (read more)

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do

Asked by brkoushik99game 2 months ago

Last reply by FredMcD 2 months ago