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  • Solved

Heard about "Some pages or page elements fail to load after updating to Firefox 70" but I'm still having the problem on 72.0.2

I'm up to date, using 72.0.2, but the problems described with the article I mentioned are still happening to me. (Tried the workaround fix but it was already set the way … (read more)

I'm up to date, using 72.0.2, but the problems described with the article I mentioned are still happening to me. (Tried the workaround fix but it was already set the way I was told to set it, and anyway I'm not on Firefox 70.) Namely and with a specific example, Facebook's top bar loads but I don't get my feed, can't look at my notifications, etc etc. But several other sites have other functionality screwey. I was just ignoring it for a while, because like Facebook is not vital to my life, but now my college's Moodle site isn't working and I can't submit my assignments properly, so I'm going to have to switch browsers if I can't figure out what's wrong. Anybody else still having problems? Anybody have a solution? Thanks guys.

Asked by spacekidariel 4 months ago

Answered by crankygoat 4 months ago

  • Solved

I have my primary email account set to forward all my messages to another gmail account. Suddenly the forwarding stopped . . . how do I fix this?

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account th… (read more)

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account that may have stopped the messages being forwarded. I checked and the forward is still set up with the primary email, so there is something blocking it in the secondary email and I can't figure out what?

Asked by Anne 4 months ago

Answered by Wesley Branton 4 months ago

Firefox is my default/preferred browser. When I try to Login to https://www.medicare.uhc.com/, it takes me to a blank page and hangs. Doesn't happen w/ Chrome

Firefox is my default/preferred browser. When I try to Login to https://www.medicare.uhc.com/, it takes me to a blank page and hangs. Blank page has the following addre… (read more)

Firefox is my default/preferred browser. When I try to Login to https://www.medicare.uhc.com/, it takes me to a blank page and hangs. Blank page has the following address: https://rba-ose.healthsafe-id.com/aa-web/evaluate?execution=e2s2&action=tmxDevicePrint This is the only website that I have a problem with. When I try it with Chrome (as suggested by UHC), everything works fine. Thanks for any help. Gene

Asked by ecmenne 4 months ago

Last reply by ecmenne 4 months ago

  • Solved

I can’t sync devices.

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3. I had no problems before. But now I can't sync anything. I click "sync now" and no… (read more)

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3.

I had no problems before. But now I can't sync anything. I click "sync now" and nothing happens. The last successful sync on IOS device was on 13/01/20. I tried reinstall iPhone Firefox and now I have no bookmarks on my phone. I checked about:sync-log on my desktop. All errors are here: https://yadi.sk/d/mX_YM-JptfmLvA

Hope for your help.

Asked by 7radiz 4 months ago

Answered by 7radiz 4 months ago

Restore previous session isn't working

Restore previous session isn't working. I uninstalled and reinstalled Firefox, and it worked again, but as soon as I signed in to my FireFox account, it stopped working. … (read more)

Restore previous session isn't working. I uninstalled and reinstalled Firefox, and it worked again, but as soon as I signed in to my FireFox account, it stopped working. I also disabled all extensions and am still having the problem.

Asked by c.ditri 4 months ago

Last reply by c.ditri 4 months ago

Changes to bookmarks in one profile executed on another profile

Hi gang. I created a second profile because I'd like to have different browser bookmarks for home and work use. However, my bookmarks are bleeding between profiles - when… (read more)

Hi gang. I created a second profile because I'd like to have different browser bookmarks for home and work use. However, my bookmarks are bleeding between profiles - when I change them in the "work" profile, those changes are applied in the "home" profile and vice versa.

Any idea what the issue might be here?

Asked by Allon 4 months ago

Last reply by cor-el 4 months ago

Firefox unstable when installing update

I am notified an update is ready to download and I click. Firefox than goes unstable. Hour glass blinking and jumping around. To stop it I must restart the computer. … (read more)

I am notified an update is ready to download and I click. Firefox than goes unstable. Hour glass blinking and jumping around. To stop it I must restart the computer. After restarting, I must go to test compatibility. After running that it will run fine with the new update. This started after 72.0 came out.

Asked by rbehrens 4 months ago

Last reply by FredMcD 4 months ago

Website Transavia 'Access to website denied'

When I go this website by one of our customers, I got this error Local I don't have this error. I tried installing a older version of Mozilla, but did not solve this. … (read more)

When I go this website by one of our customers, I got this error Local I don't have this error. I tried installing a older version of Mozilla, but did not solve this.

Asked by lucas6 4 months ago

Last reply by FredMcD 4 months ago

Firefox 72 causes Add-Ons to stop running while still enabled

Firefox 72.0.1 and 72.0.2 have the same issue, so the latest release did not solve it. My add-ons all stop working, or seem to time out somehow, while still showing as en… (read more)

Firefox 72.0.1 and 72.0.2 have the same issue, so the latest release did not solve it. My add-ons all stop working, or seem to time out somehow, while still showing as enabled. Removing and then "Undo Remove" of the add-ons restarts this new timeout clock/fixes the problem, but it's extremely frustrating and ineffective.

  • This did not happen prior to 72.0.1.
  • The add-ons do retain my settings even while timed out/stopped/somehow broken, so they are not actually disabled during these outages.
  • This affects all add-ons, so it is not a problem with any one specific add-on.

Asked by aimmyarrowshigh 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Settings changed every restart

The "Ask to save logins and passwords for websites" setting is cleared every time I restart FF. This needs to be the first item to change when I start FF. Any ideas abo… (read more)

The "Ask to save logins and passwords for websites" setting is cleared every time I restart FF. This needs to be the first item to change when I start FF. Any ideas about how to make this 'sticky'?

Asked by Jhazel 4 months ago

Answered by Jhazel 4 months ago

how do i import excel from saved firefox info when new hard drive was put in

new hard drive was put in by geek squad- cannot find excel (used to be found by clicking four window panes bottom left then it would show to the right among several ie … (read more)

new hard drive was put in by geek squad- cannot find excel (used to be found by clicking four window panes bottom left then it would show to the right among several ie weather ,solitaire paint 3 etc doesn't show in drop down either nor does microsoft word shouldn't this have been restored by geek squad also they didn't save bookmarks from harddrive luckily there was backup from previous repair as you can see I am not computer savey as i am not familiar with terms

Asked by bpavelschak 4 months ago

Last reply by RobertJ 4 months ago

  • Solved

How to disable preinstaled Firefox ad block

Hello, after few last updates I can enter in google analytic report site I receiving errors. "Analytics has encountered an unexpected condition and cannot fulfil your req… (read more)

Hello, after few last updates I can enter in google analytic report site I receiving errors. "Analytics has encountered an unexpected condition and cannot fulfil your request." In some film websites are the same situation I receiving errors that ad blocker are enabled, but I do not have ad block adedso it is only From Firefox. Nothing is helping. Tryed to turnof cheald icon on meniu, the same, then checked Enhanced Tracking Protection

tryed disable ewerything, The same problem

Then wached this about:support the same no extra ad block, So question HOW TO DISABLE ALL AD BLOCKINGS TO SEE GOOGLE ANALYTIC SITE. p.s. I ewen aded analytic site url to trusted list. THE SAME

Asked by tamosukas 4 months ago

Answered by McCoy 4 months ago

Opening a new tab while a second monitor is connected but disabled freezes firefox for a second.

Whenever i open a new tab in Firefox while having a second monitor connected but disabled, Firefox freezes for a second. If i unplug the monitor the problem stops and if … (read more)

Whenever i open a new tab in Firefox while having a second monitor connected but disabled, Firefox freezes for a second.

If i unplug the monitor the problem stops and if i enable the monitor the problem also stops.

Running Firefox in safe mode didn't fix the issue.

I'm on a laptop if it is any help.

Asked by Tntmister 4 months ago

Last reply by Tntmister 4 months ago

  • Solved

Firefox opening multiple tabs with multiple screens all labelled 'Error' continously on system startup.

Upon sysytem startup today my browser immediately opened up a browser which then filled up with multiple tabs all labelled Error. IT then kept on opening up new browser p… (read more)

Upon sysytem startup today my browser immediately opened up a browser which then filled up with multiple tabs all labelled Error. IT then kept on opening up new browser pages which likewise filled up with multiple tabs all labelled as Error. Eventually a crash dialogue popped up and having sent that I tried to close the browsers only for them to continue popping up. Eventually I was forced to restart the system. Happily upon restart the problem did not recur. My anti-virus (Bullguard) reported no issues.

Asked by TJB 4 months ago

Answered by TJB 4 months ago

Firefox bug - disallows typing, page forwarding, stuck on home page, letters appear but are deleted as fast as you type.

I noticed an error by off-chance while using Facebook. I clicked a link which lead to a site I've visited before... but. The moment I clicked it went to the Tab screen. B… (read more)

I noticed an error by off-chance while using Facebook. I clicked a link which lead to a site I've visited before... but. The moment I clicked it went to the Tab screen. Brought my other tab to the home screen. When I tried to go forward, back or type in new address it would not let me do anything. I shut down PC through power button. Turned back on and let me browse as normal. Did a scan, have found no virus or malware.

Sadly, i don't have an error report to give and I couldn't inspect the elements to see if something was messing with it. As it would just continuously reset my page screen. This is the first time this has happened.

Asked by heavensraptor 4 months ago

Last reply by FredMcD 4 months ago

  • Solved

Bookmark is restoring after I delete it

I'm cleaning out a bookmark folder and I've noticed that when I deleted a folder or bookmark, it'd come right back as soon as I delete it. I'm using the sync feature so n… (read more)

I'm cleaning out a bookmark folder and I've noticed that when I deleted a folder or bookmark, it'd come right back as soon as I delete it. I'm using the sync feature so not sure if it's just being over aggressive.

Asked by Ed Lomonaco 4 months ago

Answered by cor-el 4 months ago

  • Solved

Urgent: Firefox crashed upon upgrade - Everything gone

I was prompted and downloaded the latest upgrade install file (72.0.2), closed Firefox and ran the upgrade. The resulting web page had a welcome tab and privacy tab as if… (read more)

I was prompted and downloaded the latest upgrade install file (72.0.2), closed Firefox and ran the upgrade. The resulting web page had a welcome tab and privacy tab as if this was the first time I'm using Firefox. All my tabs, bookmarks, settings, add-ins, authenticating credentials and history have disappeared. No Restore previous session was available. This is major loss that takes away all the tools and knowledge based I had accumulated over many years. It not only devastates my ability to function online but also kills the tasks I had been working on for a couple of weeks. I was able to find an excellent resource at https://support.mozilla.org/en-US/questions/1204253 which lead me to explore the Firefox files in sessionstore-backups folder. There is a file in there called previous.jsonlz4 which was saved about 15 minutes before the crash. I can see its contents using the tool at https://www.jeffersonscher.com/ffu/scrounger.html but don't know what to do next. There is no recovery.baklz4 file in this folder. Is there anything I can do to recover my browser as it was before the crash with my tabs, bookmarks, add-ons and my authentication credentials to various sites so I can be functional again?

Asked by Malik 4 months ago

Answered by cor-el 4 months ago