Firefox Support Forum

I read somewhere that the bookmarks will not work in the latest version of Firefox if I update the browser. I need those bookmarks so is that true and if yes please tell me a solution in simple terms.

Greetings!

I have a little problem with a SSL certificate with the same site in different langagues with the same versions of Firefox.

I installed a certificate from RapidSSL on a website and with the english client of Firefox 67.0.4, I got no SSL error at all. On the other hand, if I use the french client of Firefox 67.0.4 for the same website, I get the 'SEC_ERROR_UNKNOWN_ISSUER' error code.

After more digging, I found out that in the english client, it seems that RapidSSL is automatically registered as a valid cert publisher and not in the french one...

Is that a known problem?

Thanks a lot and best regards

You used to be able to add a new folder by picking "new folder" and then add the name of the folder. Now when I want a new folder, that choice is not there. When I want to move a new folder, all I had to do was hit move to and a menu would appear of previous folders. And you had a chance to save a new folder if that was your wish, or scroll down and find a folder is already there. Now I do not have that choice to start a new folder.

Some of the sites I visit allow me to format text with control characters (eg ctrl-b to bold the text). However, Firefox interrupts the control characters and opens the bookmark sidebar instead. How can I override this shortcut (and, perhaps, almost every shortcut)? Thank you, Ben

My Windows 10 taskbar is set to auto-hide. For some reason, with Firefox on my laptop (but not on my desktop computer), Firefox will not allow the taskbar to pop up. I have searched for multiple solutions, and attempted:

- Restarting with add-ons disabled. - Closing the browser and then renaming xulstore.json before restarting.

The only solution that has worked temporarily is going into full-screen mode then exiting it, but again, it is only temporary, as either minimizing the window or leaving maximized mode will cause the problem to reoccur when the window is maximized again.

Since May 2019 update WHY is Firefox 67 so messed up? Constantly changing proxy setting and not able to set it and have it remain set for no proxy. Frequently runs new tab non stop across top of page and unable to stop it from running , I have to log out completely to get the running tab to stop. But it only starts up again when I open Firefox again. \ Eliminated all add-ons and extensions. I had set up extensions with new directions to allow the specific extensions to be downloaded.

Constant message can't find server col122.mail.live.com, when Firefox opens and sometimes this occurs when proxy setting  has changed  on its own .   But this "can't find server" message shows up almost every time I open Firefox and is NOT  always associated with proxy changes.    

This update has been a BIG HEADACHE  !! AND THEN TODAY THE WHOLE THING CRASHED my computer. It took me over 5 hours to get my computer up and running again. However, I am Still getting the message "can't find server col122.mail.live.com" and proxy changes randomly.

HELP PLEASE

Wherever in the site "https://caliroots.com/" the back button doesn't work in Firefox? Only back button and update button seems to reload but nothing else in the page is neither re-loading or re-directing you back to previous page. This issue is not only for me but anyone tryin in the website.

I was pleased when a recent release of Firefox promised to block autoplay by default, but it turns out that it merely blocks the sound of videos. When I go to the websites of, say, the NY TImes or Washington Post, annoying videos are running, using up bandwidth. I can't find any setting within Firefox -- or any add-on -- that succeeds in turning these off. A silent video is better than a noisy one, but why can't we block ALL autoplay?

Firefox is periodically giving me a notification that there is an update available. It does this multiple times a day, generally appearing to happen if Firefox has been "not in active use" ie minimized for some period of time. I've already clicked "not now", so I shouldn't be seeing it anymore.

How do I disable it? I don't want to update unless I absolutely have to (ie back when all the addon certificates expired) due to Mozilla's penchant for making unwanted changes to the UI. I just want the notification to go away and not appear again.

As it is, this is basically a form of very annoying spam coming from the browser itself.

Since I updated my PC to Windows 10 I've been having issues with Firefox randomly crashing all the time or freezing. It also keeps refreshing my tabs. Would anyone be so kind to look at my crash reports and maybe fix my issue? I would appreciate any kind of answer.

https://crash-stats.mozilla.org/report/index/53da0630-3c26-4718-ba4e-4484a0190621 https://crash-stats.mozilla.org/report/index/37d36fe3-1fac-458f-85ef-6da4b0190621

moved to English forums

Have tried safe mode, fresh install of Firefox. I can login using Chrome and Edge without a problem. I may have tried to change privacy and security settings and I am wondering if that is the problem and what is the fix. Many thanks in advance.

I am using ver 67.0.4 (64-bit) on Windows 7 Professional. I have been able to open new search results in separate tabs. I do not want them opening in the same tab. It used to be that I could toggle browser.search.openintab to True and it would work. No luck now. It keeps opening in the same tab. :-( Open links in tabs instead of new windows is checked.

It seems with every new version something annoying happens and I am caught wasting time to fix this. How can I fix this? TIA.

Some websites will autocomplete with the input of one or two characters. However, some websites that I visit often will not autocomplete in the search bar despite my having those options optimized in the Settings.

I have tried multiple things:

I have Verified Integrity of the Places Database and get a good response that is:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane

So the database is working. I have also booted in Safe Mode with add-ons disabled and get the same issue.

I have also deleted the places.sqlite and places.sqlite-wal files from the Profiles folder, re-visited the websites, and this has still not solved the issue. At this point I've exhausted the fixes suggested in other threads in the community forum. Feedback appreciated.

In the past I have been able to download bookmarks from previous versions of Firefox. I just downloaded Firefox on a new computer and I can download IE or Chrome bookmarks but not previous Firefox bookmarks. Any solutions?

It's unbelievable that a program like this have NEVER had a smooth update EVER. ALWAYS, ALWAYS, ALWAYS problems. Only tried to update now because I verified that my addons, that I will NOT go without, actually haven't been disabled in this time.

Today's problem.

Tried to allow it to update to the latest version and it downloaded and restarted the browser. It restarted the exact same version of the browser I'm trying to update. Tried restarting, updating again and again, says "restart to update" but NEVER updates the browser.

Tried downloading the installer to update myself. Installer says it's up to date. Tried starting firefox from all my shortcuts, from the start menu, and directly from the programs folder and ALL start the non-updated browser.

So, if I have an up to date version of firefox on my computer where is the new super secret location it's installed to these days?????? It's not in the program files. If the browser updates then why is there still on old version running on my computer??????