Freeze on deleting tab; touchscreen
I have a unique and perplexing touchscreen issue using the latest Firefox browser on a 2017 Surface Pro (8/256) with the latest software and firmware updates. When I ad… (read more)
I have a unique and perplexing touchscreen issue using the latest Firefox browser on a 2017 Surface Pro (8/256) with the latest software and firmware updates.
When I add a new tab and subsequently try to delete that new tab, Firefox often freezes meaning that the browser does not feedback/refresh on my clicking (touching). HOWEVER when I force a browser refresh by clicking on any other window Firefox refreshes and acts on all the clicks I made while it was frozen. The clicks were processed by Firefox but it appears that the browser is not repainting after each click. To add insult to injury when I use a USB mouse this does not occur. Also I run identical Firefox on another desktop via mouse with no issues.
Certainly this seems to point to a Windows software issue but this issue does happen with any other apps including IE and Edge.
Among other things, actions I have tried include:
1. Run in safe mode 2. Re-install with new profile 3. Toggle many of recommended about:config settings 4. Change themes 5. Re-installed Windows touch screen driver
Below is my troubleshooting report.
Any ideas? Richard
Firefox
I am not receiving the email to verify my syncing account is correct. What do I do?
I'm using Firefox on multiple computers, am trying to retrieve bookmarks for my new work computer but am unable to login to my account to sync the computer. I keep recei… (read more)
I'm using Firefox on multiple computers, am trying to retrieve bookmarks for my new work computer but am unable to login to my account to sync the computer. I keep receiving an email that Wowway, my internet supplier is not accepting the email from Firefox. Is there another way to retrieve my bookmarks?
Can't see any video on facebook, It shows only weird colours!
Hi, As you see In the picture, this what I see most of times when I play any video or even A gif picture on facebook 85% shows like that, and only 15% works normally.. Bu… (read more)
Hi, As you see In the picture, this what I see most of times when I play any video or even A gif picture on facebook 85% shows like that, and only 15% works normally.. But on Youtube, Almost all videos work 98% without problems!!, this problem shows more on Facebook.. I have the latest version of my video card *Nvidia GT610 2G * And also Firefox Quantum.. And also the latest version of Adobe Flash Player.. *Windows 10, 8G Ram, Processor Intel Core I5 3470T* Although when I play any video from any other Browser, It works so normally without any problems at all!, but I love Firefox the most, I used to open from this great browser, I'm suffering from this problem for almost a year! please, I need a solution to this problem, HELP ME!
How do I reduce excessive website color saturation?
Hi folks, On my new MacBook Pro the color saturation of websites appears excessive. I've attached a screenshot comparing the color reproduction of Firefox (on left) vs. S… (read more)
Hi folks, On my new MacBook Pro the color saturation of websites appears excessive. I've attached a screenshot comparing the color reproduction of Firefox (on left) vs. Safari (on right). If you compare the "3-D Cease Fire" and "Beauty and the Beast" blu-ray case images, you'll easily see that the color saturation on Firefox is excessive. Similarly, the "Best Blu-ray Movie Deals" button is too saturated. I notice the phenomenon on almost all websites.
I've tried playing around with the various gfx.color options to no avail so far. Maybe I haven't hit the right combination.
Thank you!
Best, Joel
What to do when Firefox will not bookmark pages on my new iMac, will not sync with bookmarks on my MacBook air, will not import bookmarks from my MacBook Air?
I've installed a new 27" iMac (2017) running the High Sierra OS. The installation used Time Machine to transfer two user accounts and the applications from my previous s… (read more)
I've installed a new 27" iMac (2017) running the High Sierra OS. The installation used Time Machine to transfer two user accounts and the applications from my previous system, which ran Firefox without a problem. This new implementation of Firefox on the 27" iMac was highly dysfunctional and would not allow me to bookmark new pages and would not sync with bookmarks from my Macbook Air. Consequently, I deleted Firefox from my new system and downloaded and installed a new version of Firefox. With the new version of Firefox I still have problems bookmarking pages, I can't sync with my MacBook Air, and I can't import the bookmarks from my Macbook Air. When I attempt to import bookmarks I get the following notice - "Unable to process the backup file."
since when did firefox processes on linux start showing up as 'We' in top?
Name Firefox; Version 59.0.2 Build ID 20180326161258; User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:59.0) Gecko/20100101 Firefox/59.0; OS Linux 4.13.0-37-generic… (read more)
Name Firefox; Version 59.0.2 Build ID 20180326161258; User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:59.0) Gecko/20100101 Firefox/59.0; OS Linux 4.13.0-37-generic firefox processes are showing up differently now, or is there a security issue? I have never seen procs that look like this before: dsprouse 15514 15220 1 12:17 ? 00:00:01 /usr/lib/firefox/firefox -contentproc -childID 5 -isForBrowser -intPrefs 6:50|7:-1|19:0|34:1000|42:20|43:5|44:10|51:0|57:128|58:10000|63:0|65:400|66:1|67:0|68:0|69:100|74:0|75:120|76:120|159:2|160:1|164:60|165:30|166:512000|175:5000|177:6|191:8192|192:524288|193:5|206:10000|227:24|228:32768|230:0|231:0|240:5|244:1048576|246:100|247:5000|249:600|250:4|251:1|260:2000|277:3|290:60000|308:300|309:30| -boolPrefs 1:0|2:0|4:1|5:0|24:1|27:0|28:1|29:1|31:1|32:1|33:1|36:1|37:0|38:1|41:1|45:1|46:0|47:0|48:1|49:1|50:1|52:0|55:1|56:1|59:0|60:0|61:0|62:0|64:0|70:1|71:1|72:0|73:1|77:1|78:1|79:0|80:0|81:1|82:1|83:0|84:1|87:0|88:0|91:1|92:1|96:1|97:1|98:0|99:1|100:0|101:0|103:0|104:0|105:1|106:1|107:1|110:1|111:1|112:1|113:1|114:1|115:0|116:0|117:0|119:0|120:1|121:1|122:0|123:0|124:0|125:0|127:1|128:0|129:1|130:1|131:1|132:0|133:0|134:1|135:1|136:1|137:1|138:0|139:1|140:1|141:1|142:1|143:1|144:1|145:0|146:1|147:1|148:0|149:1|150:0|152:0|153:0|154:0|155:1|156:1|157:1|158:1|161:1|162:0|172:0|173:0|174:1|178:1|180:1|181:0|182:1|184:1|186:0|187:0|190:0|194:1|195:0|196:1|197:1|198:0|201:1|205:1|207:1|208:0|210:1|213:0|225:0|226:0|229:1|232:0|234:1|235:1|237:1|238:0|245:1|248:1|253:0|254:0|255:0|256:1|257:1|258:0|259:1|264:0|267:1|268:1|269:1|270:1|271:1|272:0|273:0|279:1|282:0|283:0|284:1|285:1|286:0|287:1|288:1|289:1|291:0|292:0|294:0|303:1|304:1|305:0|306:0|307:0| -stringPrefs 3:7;release|151:0;|212:3;1.0|223:332; ¼½¾ǃː??։֊׃״؉؊٪۔܁܂܃܄ᅟᅠ᜵ ???‐’․‧??????? ‹›⁁⁄⁒ ⅓⅔⅕⅖⅗⅘⅙⅚?⅜⅝⅞⅟∕∶⎮╱⧶⧸⫻⫽⿰⿱⿲⿳⿴⿵⿶⿷⿸⿹⿺⿻ 。〔〕〳゠ㅤ㈝㈞㎮㎯㏆㏟꞉︔︕︿﹝﹞?．／｡ﾠ???�|224:4;high| -schedulerPrefs 0001,2 -greomni /usr/lib/firefox/omni.ja -appomni /usr/lib/firefox/browser/omni.ja -appdir /usr/lib/firefox/browser 15220 true tab
What is exactly firefox PKCS#12 export ciphers type ?
Hello, I'm working with firefox 59.0.2 (64 bits) and trying to create a certificat with http://www.cacert.org. My certificate is correctly created and inserted in the fir… (read more)
Hello, I'm working with firefox 59.0.2 (64 bits) and trying to create a certificat with http://www.cacert.org. My certificate is correctly created and inserted in the firefox certificate database. I need to use this certificate with my private key in others software (Windows10, Chrome, Edge, Adobe Acrobat pro 9.5.5 and reader DC 18.2304,...) After export the certificate chains including the private, public and root keys PKCS#12 (.P12), I'm trying without success to import the certificate in windows10/certmgr because received a password error message. For information : Reimport the .P12 certificate into firefox certificate database correctly work. Import the .P12 certificate into Acrobat pro 9.5.5 correctly work and sign also work. openssl also work to convert .P12 file to pem then pem to .pfx resulting .pfx file then is correctly import to windows10/certmgr : This currently my only workaround solution.
openssl info on .P12 return :
===========
MAC:sha1 Iteration 1000000 PKCS7 Data Shrouded Keybag: pbeWithSHA1And3-KeyTripleDES-CBC, Iteration 1000000 PKCS7 Encrypted data: pbeWithSHA1And40BitRC2-CBC, Iteration 1000000 Certificate bag Certificate bag
openssl info on .Pfx return :
===========
MAC:sha1 Iteration 2048 PKCS7 Encrypted data: pbeWithSHA1And40BitRC2-CBC, Iteration 2048 Certificate bag Certificate bag PKCS7 Data Shrouded Keybag: pbeWithSHA1And3-KeyTripleDES-CBC, Iteration 2048
My questions : Why do I have to use openssl to convert my certificate to be able to import it to windows10/certmgr ? What is exactly firefox PKCS#12 export ciphers type ? Why Iteration = 1000000 for firefox export and 2048 for openssl output, could it be the culprit ? Is there other possible culprit ? (Order of openssl info out lines not the same) Is it possible to configure the firefox export to be compatible with windows10/certmgr ?
Gettng prompt when uploading wav file "could not be saved, because the source file could not be read. Try again later, or contact the server administrator."
After upgrading firefox to 59.0.2 Following prompt message pops-up when wav file is uploaded and sent: "could not be saved, because the source file could not be read. Tr… (read more)
After upgrading firefox to 59.0.2 Following prompt message pops-up when wav file is uploaded and sent: "could not be saved, because the source file could not be read. Try again later, or contact the server administrator."
Firefox automatically opens salesforce.com website on startup, not homepage
Firefox automatically opens www.salesforce.com/products/sales-cloud/overview/ on startup, instead of my designated homepage. Strangely, it only occurs on one of my comput… (read more)
Firefox automatically opens www.salesforce.com/products/sales-cloud/overview/ on startup, instead of my designated homepage. Strangely, it only occurs on one of my computers, even though I'm using the same sync account on both. I've tried deleting the cache, all cookies, and even deleted the Firefox profile and created a new one, to no avail. I also verified that the website is not included in the Windows shortcut target. This is on Firefox Quantum 59.0.2 64-bit on Windows 10.
There seem to be hidden tabs in the browser window
Hi everyone, I use Firefox 59.0.2 on a PC with Windows 10 Home OS. I tend not to close my browser windows for a very long time, I just open and close new tabs as required… (read more)
Hi everyone,
I use Firefox 59.0.2 on a PC with Windows 10 Home OS.
I tend not to close my browser windows for a very long time, I just open and close new tabs as required, I sometimes have lots of tabs open at the same time. Some of the tabs open at the moment have lot ads in them (stackoverflow, R-bloggers for example) and I don't use adblockers.
At the moment I have got 2 Firefox browser windows open. In one of them I have got 9 tabs. When attempt to close this window (by clicking the X button) the warning pops up: "You are about to close 9 tabs. Are you sure you want to continue?" So this is fine.
In the other window however (my main browser window) at the moment there are 8 open tabs. When I try to close this window, according to the warning: "You are about to close 70 tabs." Where do those extra 62 tabs come from??? Is it just a bug, where Firefox loses track of the number of the open tabs, or is it something more sinister?
Thank you for your help in advance.
Firefox crashes
for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments… (read more)
for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments brings the whole house down.
what are the numbers next to my firefox desktop icon
The number 19-23-44 appear next to my Firefox icon on my desktop. I run High Sierra on my Mac. What are these? Do I have the correct download?
finding login passwords for firefox
I've been dealing with my old, dead PC and need to either: Transfer all firefox app data to the new PC from the old PC drive, which is in an external caddy Access the pas… (read more)
I've been dealing with my old, dead PC and need to either:
Transfer all firefox app data to the new PC from the old PC drive, which is in an external caddy
Access the passwords from the drive and simply copy/load them onto the new PC for each of the three users.
I have tried this article: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data but there are no such files in the users folder.
Any help gratefully received.
Thanks
Josh
Firefox crashes
I'm not sure why firefox keeps crashing constantly... I've tried reinstalling Firefox, I've tried updating plugins, I've tried booting in Safe Mode and it still crashes. … (read more)
I'm not sure why firefox keeps crashing constantly... I've tried reinstalling Firefox, I've tried updating plugins, I've tried booting in Safe Mode and it still crashes.
These reports came through within the last couple hours alone!
1389eeb0-1864-47b1-afdd-25857506a9f3
06/04/2018 4:11 p.m.
4dc28051-72b0-4663-abeb-3682f4afcb05
06/04/2018 4:04 p.m.
b2b61d1a-cb62-4132-ab33-688de213386d
06/04/2018 4:04 p.m.
3de3cc63-ae26-4e54-9b16-984f4ebcfaa3
06/04/2018 4:04 p.m.
c8121073-3dc7-4212-8540-994350f5bd8d
06/04/2018 4:04 p.m.
492a15f6-6fa0-4f7c-8f0d-a308284294ee
06/04/2018 4:04 p.m.
09d9fac7-9804-4eb4-99d9-c1bc8decd461
06/04/2018 4:04 p.m.
1ea5340e-3409-417a-b831-840c136aec36
06/04/2018 4:04 p.m.
281dde7c-314d-4267-a030-13a1f16d1e48
06/04/2018 4:04 p.m.
aca036d3-344a-41f1-bd84-e49b173ecb20
06/04/2018 4:04 p.m.
685e8510-8027-4478-9f65-b65722b67927
06/04/2018 4:04 p.m.
2d91fa90-3210-4e98-8a25-d61d81885a51
06/04/2018 4:04 p.m.
699fb6ca-cdb4-4648-867c-6229c5c4de12
06/04/2018 4:04 p.m.
0dcef4c0-ae3f-4efb-add9-7da8e1ce10cd
06/04/2018 4:04 p.m.
e0bd66fa-7f8e-4e43-a6cb-0cb085b0a357
06/04/2018 4:04 p.m.
google docs redirects to problem page instead of download
Hi....Trying to download a file on google docs redirects me to: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for t… (read more)
Hi....Trying to download a file on google docs redirects me to:
The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
Well, cookies are not disabled and I did clear cookies as well as cleared the cashe as suggested on your help sites....still no fix :(
Since I need these docs, I opened Internet Explorer and had no problem, thus it's def a FireFox problem. Since I don't like IE, I hope you guys/gals can fix this :) Thank you
How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.
My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)
My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.
I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."
Worse, Firefox won't allow me to add new bookmarks.
I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.
Please help!
Since i installed 64 version of firefox, all settings, bookmarks, and extension vanishes everytime i restart the browser
Since i installed 64 bit version of firefox (don't know why but it updated automatically from 32 to 64 version), all settings, bookmarks, and extensions vanishes everytim… (read more)
Since i installed 64 bit version of firefox (don't know why but it updated automatically from 32 to 64 version), all settings, bookmarks, and extensions vanishes everytime i restart the browser, to be precise, not all the time, but it happens very frequently. I have to save my bookmarks in another folders because i can't find backups since it looks fresh and new when this thing happens, like it's installed for the first time. Can't do a backup of the extensions because the only extension i find for backups is not supported (32 bit only), i've seached around the net but couldn't find anyone else with this problem, i'm on windows 7 professional 64,
Disable "Your connection is not secure" for IP Addresses
Need to bypass or add a temporary exception for these certificate automatically that are self-signed by Dell for any IP address I visit with my private, internal IPs star… (read more)
Need to bypass or add a temporary exception for these certificate automatically that are self-signed by Dell for any IP address I visit with my private, internal IPs starting with 196x range. I do not want add them using the "permanently store this exception" option as Dell updates the SSL (re-generates them) often and I get other errors using this method.
Tried: https://support.mozilla.org/en-US/questions/1176926
Restarted FF, didn't work.
Running: 59.0.2 (64-bit)
Firefox consistently crashes with any search in gmail
Firefox crashes with any search in gmail or google contacts (and a few other websites). But works fine for most websites. The crash happens in safe mode and with a new in… (read more)
Firefox crashes with any search in gmail or google contacts (and a few other websites). But works fine for most websites. The crash happens in safe mode and with a new installation.
Can't disable hardware acceleration nor establish a limit of subprocesses
So, I have hardware acceleration unchecked and I have established a limit of 4 subprocesses to run with firefox. However, I have discovered that even if that's the case, … (read more)
So, I have hardware acceleration unchecked and I have established a limit of 4 subprocesses to run with firefox. However, I have discovered that even if that's the case, firefox is usually running with 6 to 7 subprocesses under it and that hardware acceleration is still getting activated after some time of use, it shows in my task-manager that firefox is using the GPU 0 - 3D thing and that only appears with software which is using hardware acceleration.
Is this intentional from mozilla's side? Cause, Hardware acceleration causes more troubles for me instead of making the browser run more smoothly.