Firefox Support Forum

Hello,

I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast notification always show this message every time I start up Firefox : please check the uploaded images : FPA Scam.jpg.

I already checked the extenstion, the Settings, and the Advance Settings of Firefox browser. I'd like to know if there is any parameter related to engine.forexpeacearmy.com and it is enabled. Unfortunately, I can't found any related parameters.

So, I decide to contact Firefox support to find out what happen to my Firefox browser, why it always call the forexpeacearmy site at the start up, and finally I want to remove it. Because I'm affraid it could be some kind of trojans / malwares and put my laptop into risks.

Kindly need your advise. Thank you.

Kind regards, Gideon

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I've followed all the prompts to restart the computer, refresh the computer, delete the favicons.sqlite and places.sqlite and it won't allow me to delete them. This happened yesterday as well. Yesterday I could delete those files and everything was restored. But today I can't get it to work.

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will never be played. I tried other browsers and they all works well. It seems this issue has nothing to do with my network connection.

I searched this forum and find out some thread reporting issues of not playing All videos on youtube/twitter. Replies to these thread provided some solutions ,like update ffmpeg , set media related options in about:config. I tried them all and neither of them work for me.

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and the text is blocking the artwork as well. Is there a section to move the text outside of the picture? Thank you!

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

I start Firefox from a batch file (Win7) on the first boot of the day. Manually I choose my "NEWS" bookmarks folder, then slide down to "Open all in tabs". (attached image) (Then I go pour a coffee while the news article tabs open and load data!)

Please and thank you, is there a way to specify this action from the command line? And if so, what is it?

I believe that I could use such a mechanism in other ways, such as opening all tabs in my "Forums" folder of bookmarks, or on Mondays, opening all tabs in my "Weekly" bookmarks folder.

Thank You, Chris

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop sign) that shows up on the far right of one of the menu bars (don't know the name of that bar but here it's the second one down). But websites still complain that I have an ad blocker. I've gone to 'add-ons and themes' but I can't find it. BTW, what's the difference between an add-on, a plug-in and an extension? Which one of those are ad blockers? How can I see and then delete whichever blocker I still have? Without the icon I can't even disable it for individual sites.

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise.

about:config print.always_print_silent is now set to false. (was somehow set to true). After I set to false and reboot, same behavior occurs. I verified that same behavior does not occur in other browser.

In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing instance of Firefox is ignored and a new instance is opened. The first instance is in fact frozen -- it looks as it should but trying to change tabs or open a new tab is inactive. Seems I have to kill the open instance of FF, then if I click on a link in an email, FF pops up as it should with a new tab for the link, but the existing tabs are all there and all functional. It feels like a bug -- Tbird seems not to know that FF is already running.

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and cannot watch a video there made by customers about a product. There is no option to select resolution on many sites, and browsers by default try to play videos at the maximum resolution, ignoring the capabilities of the laptop. The essence of the question is, is it possible to limit the video resolution for all sites in a browser or system?