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History and cookies not being cleared in FF 114 and 115

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pi… (read more)

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

Asked by wheelercsg-mozh 4 months ago

Last reply by willjoe24421 3 months ago

Download Helper not downloading from Youtube

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. … (read more)

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Asked by Geoffrey D Dean 5 months ago

Last reply by James 5 months ago

Copying from webpage

A webpage has 1,200 rows. I do Select All or drag the cursor from the first row to the last row to highlight all of the rows. I then do Copy. When I do Paste (using Ma… (read more)

A webpage has 1,200 rows.

I do Select All or drag the cursor from the first row to the last row to highlight all of the rows.

I then do Copy.

When I do Paste (using Match Destination Formatting) to paste the copied rows into an empty Excel spreadsheet, only about 65 rows get posted.

What am I doing wrong?

Asked by gcotterl 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Deceptive Content and Dangerous Software Protection

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck t… (read more)

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

Asked by timpsullivan 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I just want to open a .pdf file online . . . but Firefox insists on downloading it!

OS: Mac OS 10.14.5 Firefox Version: 113.0.2 Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3)… (read more)

OS: Mac OS 10.14.5 Firefox Version: 113.0.2

Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3) Save File.

If I select "Open in Firefox," the file will open in my existing window. If I select "Save File," the file downloads to my desktop.

The problem arises when I select "Always ask." If I then select "Open in Firefox," the file opens (in a new tab!) and simultaneously downloads to my desktop!

Is this a system glitch, or am I somehow doing something wrong?

Asked by nhcowboy1 5 months ago

Last reply by cor-el 5 months ago

Infinite number of duplicate download windows

I just spent 15 minutes browsing and downloading a lot of images. When I was done I looked at my downloads folder and saw only half of them there. I checked the download … (read more)

I just spent 15 minutes browsing and downloading a lot of images. When I was done I looked at my downloads folder and saw only half of them there. I checked the download history in firefox, and couldn't see some files. They were not queued or in progress. They weren't in the download list at all.

I reproduced this. I downloaded an image again. Right click, save as, click save. Then that image doesn't appear in the download history.

I tried some variations. Hitting enter instead of clicking save. Opening the image in a new tab and using ctrl-s.

Still, no image in the download history or on disk.

I quit firefox and re-openned. Still the file didn't appear on disk or in the download history.

Then I kept trying, and I got a second issue, which I think is related.

Often when I save an image, instead of one window popping up asking me where to save it, I get a second window popping up ontop of that, then a third, then a fourth. All ontop of each other. All asking the same thing. They take the focus, so it's not possible to interact with the main firefox window to continue browsing.

Sometimes if I hit enter literally 50 times then it will save the same image repeatedly, and eventually I can go back to browsing.

Sometimes there's more than 50 popup windows (my hunch is more than 100). My only solution then is to quit firefox forcefully. Which is annoying if I have state in other tabs that I don't want to lose.

This has happened many times over many weeks. It only happens on some file saves. I can't figure out why it happens on some, not others. (Right click > save, and also ctrl-s, they both do the same thing.)

This form won't let me attach a screen recording. Only screenshots. That's annoying because you can't really see the behavior from the screenshot. But I'll try. See the dark black border outside the download dialogue? That's normally a very faint transparent shadow. But because there's so many duplicate windows all exactly ontop of each other, those multiple transparent shadows have become opaque.

What you can't see from a static screenshot is that I could see each window appear ontop of the other. If I try to select the filename text and edit it, very quickly another window appears ontop with the default filename again. I can see the Firefox icon in the Gnome bar on the left shaking every time a new window pops up.

(Hmm, it looks like I can't *upload* screenshots either. I click browse, select a file, and then it doesn't get uploaded.)

I'm on Ubuntu 22.10 with Wayland.

I don't know if this issue is a bug in Firefox, or in Gnome. I've only seen this behavior with Firefox in Gnome. Not Firefox on another DE/OS. And not any other application in Gnome. This behavior has been intermittent since I bought this laptop and installed Ubuntu about a month ago.

Asked by grassyBanana 5 months ago

Last reply by cor-el 5 months ago

Downloaded .part file removed when dowload failed

I am on a unstable internet connection and while trying to download a large file it gets often interrupted. By default Firefox deletes the .part file and I am forced to a… (read more)

I am on a unstable internet connection and while trying to download a large file it gets often interrupted. By default Firefox deletes the .part file and I am forced to again download from zero. Is there a config that I could change so Firefox keeps .part files so I could continue resuming the interrupted download?

Asked by skmd 6 months ago

Last reply by cor-el 5 months ago

Firefox bookmarks not syncing - Apple ICloud Bookmarks folder empty

Hello - Firefox to Safari bookmark syncing used to work seemlessly between pc and ipad. Noticed it's no longer working. I've done all the resetting/restarting/logging o… (read more)

Hello - Firefox to Safari bookmark syncing used to work seemlessly between pc and ipad. Noticed it's no longer working. I've done all the resetting/restarting/logging out/uninstalling/reinstalling recommended. It still won't sync. I ended up installing Firefox on the iPad to get the bookmarks from PC. That sync works (takes a while sometimes). But it will not ever update the IOS from the last time it worked (maybe 3 months ago). I can erase IOS bookmarks and reload from iCloud, but the files are months old.

Has this function just been removed?

Asked by karen1allen 5 months ago

Last reply by Magnolia 5 months ago

Why did outlook live stop working today?

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open emai… (read more)

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open email, but doesn't. Tried restarting computer, clearing site data and checking version of Firefox. Erroneously states updates disabled by site administrator. This is in Linux. Linux says current version of Firefox.

Asked by jpelonio 3 months ago

Last reply by cor-el 3 months ago

All my logins are gone

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of… (read more)

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of use. I am not sure when or how this occurred but I never received any notification that nothing was syncing or I had been logged out. I want all my login information restored. On top of that, I've always had issues with Twitch.tv and any video site crashing. My only concern is my logins being restored.

Asked by fukcfirefox 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

AVG ADD-ON page when opening Firefox

When opening Firefox for the first time after turning system on for the day, Firefox has for some reason opening a separate window With this address: https://addons.mozi… (read more)

When opening Firefox for the first time after turning system on for the day, Firefox has for some reason opening a separate window With this address: https://addons.mozilla.org/en-US/firefox/addon/avg-online-security/?src=external-app-newtab-store I do use AVG as my anti-viral program but am not interested in using this add-on. I have looked in Firefox setting, and can see no way to stop it. Do you have any ideas, PLEASE? I will try to add a screenshot of the screen for you to view, if that helps!! THANK you!!

Asked by rebrubaker 6 months ago

Last reply by jonzn4SUSE 5 months ago

Acessing Fold3 website

I receive the following message when trying to go to Fold3 website: An error occurred during a connection to www.fold3.com. This problem can sometimes be caused by d… (read more)

I receive the following message when trying to go to Fold3 website:

An error occurred during a connection to www.fold3.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

What do I do to correct?

Kate Hymes

Asked by Walllkill Valley Writers 5 months ago

Last reply by cor-el 5 months ago

My bottom of the screen task bar

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and oth… (read more)

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and other times, it is gone and I cannot access it. When it's there, it gives me access to the websites I'm using, all my written files and picture, video and other files, volume control and other options. I NEED TO SEE AND USE THIS TASK BAR ALL THE TIME, NOT SOME OF THE TIME WHEN FOR SOME REASON IT'S THERE. AGAIN, I WANT TO ACCESS THIS TASK BAR ALWAYS WHEN I'M ONLINE.

FIX THIS.

Thank you.

Asked by Louise 5 months ago

Last reply by bgaden3 2 days ago

Firefox issue

Hi, I just want to ask why every time I used Firefox browser on my PC then open my Task manager the Firefox in processes tab have 10 more counts even I didn't open any we… (read more)

Hi, I just want to ask why every time I used Firefox browser on my PC then open my Task manager the Firefox in processes tab have 10 more counts even I didn't open any website and add tab. Please kindly check my screenshot. Hope to get feedback on your team. Thanks..

Asked by lxl.sikntrd.lxl 6 months ago

Last reply by cor-el 5 months ago

Sync problem after a clean windows install

Hi! My windows suddenly encountered problems and I had to reinstall it, but after reinstalling win and Firefox and logging into my account, none of my data loaded to the … (read more)

Hi! My windows suddenly encountered problems and I had to reinstall it, but after reinstalling win and Firefox and logging into my account, none of my data loaded to the new Firefox. Please help, for me, loosing that much of bookmarks and passwords, is just like a matter of death and life.

Asked by Mohsen 5 months ago

Last reply by jonzn4SUSE 5 months ago

Tabs below Bookmarks - Firefox 113 and all future releases.

Starting the quest (i.e., tilting at a huge, anonymous, darkside windmill) anew. To the Firefox volunteers, developers, moderators, or whoever might read this that is w… (read more)

Starting the quest (i.e., tilting at a huge, anonymous, darkside windmill) anew.

To the Firefox volunteers, developers, moderators, or whoever might read this that is willing and able to do something about it: Provide a means for end users to place the Tabs below the Bookmarks on screen.

Asked by Troyce 5 months ago

Last reply by Terry 5 months ago

Tor Browser

Your browser suggested that we use Thor Browser which looks like a scam. I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS. I WANT THIS… (read more)

Your browser suggested that we use Thor Browser which looks like a scam.

I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS.

I WANT THIS REMOVED SO DON'T IGNORE THIS AND RESPOND AS TO HOW TO FIX AT [removed email from public support forum]



6/30 - I GET RESPONSES BUT NO LEGIT EMAIL ADDRESS TO RESPOND

Asked by 4johnherman 5 months ago

Last reply by James 5 months ago