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I need technical assistance with my Firefox browser, this issue needs fixing or I have to drop Firefox entirely

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I l… (read more)

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

Asked by bobglanville 2 months ago

Last reply by cor-el 1 week ago

My shopify website is not loading in Firefox

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies seve… (read more)

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

Asked by sirhclluk 2 months ago

Last reply by cor-el 1 week ago

Toolbar too large in Firefox 113

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, t… (read more)

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, there is no way to adjust the height of the toolbar only. I have a vision problem and need to have fonts a certain size. Any reason why I wouldn't go back to Firefox 110? I have 110 on another 14" computer and it looks great.

Asked by PineGrove36 1 week ago

Last reply by cor-el 1 week ago

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length. Error code:… (read more)

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

Asked by salunkhe.sandeshm 2 weeks ago

Last reply by Paul 2 weeks ago

firefox background process

why this [redacted] firefox background process is taking more then 40% of ram in my pc have 16 gb ram, it is top for consuming ram, how to disable it and only 2 tab are o… (read more)

why this [redacted] firefox background process is taking more then 40% of ram in my pc have 16 gb ram, it is top for consuming ram, how to disable it and only 2 tab are opend (Edited for language as we try to keep things family friendly)

Asked by citeye7355 3 weeks ago

Exceptions to Enhanced Tracking Prevention do not work

I'm on a website, https://a.com, which attempts to load an image from https://b.com. For some reason this gets blocked by Enhanced Tracking Prevention, but no worries I a… (read more)

I'm on a website, https://a.com, which attempts to load an image from https://b.com. For some reason this gets blocked by Enhanced Tracking Prevention, but no worries I assume, I'll just add an exception in the settings.

Only adding an exception does absolutely nothing. Despite adding an exception for it, any request to https://b.com is still blocked by Firefox automatically, leaving me only with the option to disable tracking prevention for https://a.com entirely, or not get any images to load.

How exactly are exceptions supposed to work if not like this?

Asked by thunfremlinc 1 month ago

Update on/about 21 April 2021 caused crash on quit

I am using Mac OS x 10.15. The FireFox Update on/about 21 April 2021 caused crash on quit. I have read the two pages of Widevine plugin issues, but I do not use FireFox … (read more)

I am using Mac OS x 10.15. The FireFox Update on/about 21 April 2021 caused crash on quit. I have read the two pages of Widevine plugin issues, but I do not use FireFox for viewing videos. I have no Widevine or similar plugin. Every time since the 4/21 update, when I click "Quit FireFox" It goes into a slow routine, then a pop-up asks if I want to report the crash. I have shared the data requested when I get the crash pop-up. I have used FireFox since v.3.? when it came out way back when. Obviously I liked it better when I did not have delay and crash to quit the browser.

This went on for about two years and was fixed about a week ago (Thank you!!!), now broken again with 110.0.1.

Please, any reason not to roll back to the previous version and have a smooth shutdown again?

Asked by 2fer 2 months ago

Last reply by 2fer 1 month ago

Portable Firefox 111 and 112 Won't Start

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start. (edited title that add 'portab… (read more)

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start.


(edited title that add 'portable' - c)

Asked by vbpyvpdyyztlafeutz 1 month ago

Last reply by Terry 1 month ago

How to disable "Warning: Potential Security Risk Ahead"?

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works. security.certerrors.mitm.auto_enab… (read more)

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works.

  • security.certerrors.mitm.auto_enable_enterprise_roots
  • security.certerrors.mitm.priming.enabled
  • security.ssl.enable_ocsp_stapling
  • security.insecure_field_warning.contextual.enabled
  • security.certerrors.permanentOverride
  • network.stricttransportsecurity.preloadlist
  • security.enterprise_roots.enabled

Do not recommend me to click Advanced -> Accept the Risk and Continue. I want to disable the warning forever for all the hosts. For example, Chrome supports flag --ignore-certificate-errors, I need something like this.

Asked by kevneenhz 2 months ago

Last reply by kevneenhz 1 month ago

While logging with zoom speaker are not working

While I logged in zoom through firefox browser, I was not able to hear the lecture in zoom. I checked sound mixer (speaker not on mute). I checked for the speaker test (I… (read more)

While I logged in zoom through firefox browser, I was not able to hear the lecture in zoom. I checked sound mixer (speaker not on mute). I checked for the speaker test (I could hear the test sound). I checked videos in youtube speaker was working fine but while using zoom via firefox browser speaker is not working. Currently I am using zoom via chrome browser. Please help me to troubleshoot speaker in firefox.

Asked by bhowmickpallav 1 month ago

Your browser is being managed by your organization

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organizati… (read more)

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organization" shows in my settings, However, when I go to the Policies thread in the registry - whether it's under Local Machine or Local User - there is no policy registry entry for Firefox or Mozilla.

Please advise. This is really annoying.

Thanks in advance.

Asked by SignmeUplease 2 months ago

Last reply by cor-el 1 month ago

Changing applications on Mac switches what window is open

I'm using Firefox on a Mac. Whenever I switch from using a different application back to Firefox it changes which window is at the front. For example, sometimes I am wr… (read more)

I'm using Firefox on a Mac. Whenever I switch from using a different application back to Firefox it changes which window is at the front.

For example, sometimes I am writing something in Firefox and need to reference a file that is open in Preview. I'll switch to Preview to look what I need to reference, and then when I press command + tab to switch back to Firefox, rather than taking me to the window that I most recently had open it takes me to another window that was in the background. It seems like it only started recently but I didn't make any obvious changes before it started happening. Any reason why this might be happening and how to change it?

Asked by tobydbazeley 1 month ago

Fiefox compatibility with LinkedIn

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there b… (read more)

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there but not all of them. I found an article and I cleared my history and exited out of everything. When I signed back in - it worked for that evening. When I logged back in the next day the problem was back. It is a recent issue. How can I fix this please?

Asked by jilli1 2 months ago

Last reply by d. 1 month ago

Much broken after update to 110.0.1 (64-bit) on Ubuntu

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken. For example, when making a new account, the password manager… (read more)

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken.

For example, when making a new account, the password manager pops up asking if you want to save the username/password, but if you mouse over to that popup then as soon as you enter it it just disappears. When logging in somewhere, if there are multiple choices for userid (say with different dates) none can be chosen. You mouse down to the popup with the choices and there's a weird stroboscopic action where the popup disappears and is recreated as fast as it can, over and over, and nothing can actually be clicked on. If you type in the userid then try to enter the password the same thing happens. It's not possible to use the password manager anymore, both fields need to be typed in manually.

Another example is the search field. If you type something and there are several options from previous searches, and you try to mouse down to pick one, the popup disappears. If you click the search keyword again it highlights as for replacement, then you have to click it again (removing highlight) and only then can you mouse down and choose a search engine.

etc etc etc! All this stuff worked great until the upgrade happened (in the background) and now many things are a huge pain in the ass. Arrgh!

% uname -a Linux spunky 5.4.0-144-generic #161~18.04.1-Ubuntu SMP Fri Feb 10 15:55:22 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

I tried disabling all add-ons then restarted but made no difference. Password manager is unusable.

Asked by ian179 2 months ago

Last reply by jonzn4SUSE 1 month ago

Bizarre connection throttling with google searches.

I recently moved into my partners parents house temporarily and their ISP set up is less than ideal but usable. Since moving in we've had a few hiccups with the internet … (read more)

I recently moved into my partners parents house temporarily and their ISP set up is less than ideal but usable. Since moving in we've had a few hiccups with the internet and initially narrowed it down to google searches.

The graphs below are my internet activity with a couple tabs open and a stream to just get a consistent graph for pre-googling and then post-googling, the connection hitching continues until i close and reopen firefox which obviously is inconvenient. (I've been making do with bing in the meantime and it is really beyond parody how bad it actually really is.)

On a whim today I tried googling something in chrome to see if it'd do the same thing and it doesn't, which is great because this went from just a bizarre isp issue to a potential bug which can hopefully be fixed.

Asked by veromorte 1 month ago

  • Solved

I'm getting mesage "Secure Connection Failed"

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it aga… (read more)

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it again, browser didn't open it and I gave me message:

Secure Connection Failed

An error occurred during a connection to www.quora.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've tried to get support from Quora.com how message said, but they told me "this error does not originate from our website". And gave me some suggestions - "The easiest way to fix this secure connection error is to reset the Firefox settings." I've performed "Refresh Firefox", but problem persists. I don't use VPN. Can anyone please help me with this problem?

Asked by 7730200 2 months ago

Answered by 7730200 1 month ago

pull requests on shavar-prod-lists not being merged

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services… (read more)

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services/shavar-prod-lists/pulls.

At LinkedIn we are building a new page lnkd.in/interstitial that is breaking in firefox strict mode. To get this fixed we got the disconnect's list updated but their pull request is not being merged in shavar-prod-lists repo.

Please suggest if we need to do any next steps.

Asked by hitsh.sha 2 months ago

Dropboxcaptcha.com is blocked. Cannot log on to Dropbox

When I try to logon to Dropbox I get this message: "Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, p… (read more)

When I try to logon to Dropbox I get this message: "Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software settings to allow connections to dropboxcaptcha.com."

Where and what should I add to get this sorted? Thanks Mo

Asked by Mo 2 months ago

Last reply by cor-el 2 months ago