Firefox Support Forum

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message:

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Pat :)

I for the past number of years have been able to connect to Clockify and can no longer do so because of the following error message. I need to use this app every day, and really am angry that I can't use it anymore on firefox. How do I get around this issue?

An error occurred during a connection to clockify.me. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

font corruption? the font called Calibri is showing up as italic in all websites that use calibri. but i dont have calibri installed on my computer. how do i fix this? in the past, my friend had a similar issue with fonts looking all weird in code on websites and i told her it was font corruption and had to remove a font on the system level which rectified the issue. but in my case, i dont have calibri installed on my computer. so when i go to the outlook website, all the emails are coming in as calibri italic out of nowhere, when i didnt change any font settings. if i go into google docs, and paste some notes and change all the notes to the font called calibri, it shows it as italic. but i dont have italic selected in google docs. how do i fix this in firefox???

After I have opened google maps and then I enter a post code and press search nothing happens. Not able to zoom into a location therefore and not able to get the street view either. This has happened since the last update I guess. Can anyone help please ? Chris

Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change it at 12:31 on 1.11.2022. So at first time i didn't saw anything wrong but when i tried to look into one saved password it turned that i do not have any. But on the are there. Can you fix this because all my bookmarks passwords are there for years i have been with this account and i do not want to loose it.

I was trying to move it and I accidentally deleted it. I would like to reinstall it. I cannot seem to find the right phrase to find it on your sight and do a reinstall. If you would be so kind to point me in the right direction,I would be most grateful. Little updates like this is why I have remained a loyal fan since the Netscape Navigator days.

Thank you for your time.

[email removed from public]

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed out. I've gone into the file and tried to tweak it. I really like to know a simple way to find out especially where it says my information may be synced with other devices and I'm not sure how to even check that because when I went to look it wasn't clear to me either. I'd like to know how to restore my previous session and if I can't I would like to at least know that I'm synced to other devices and how to find the information there and how to restore it again when it happens the next time since it's happened to me so many times over the years

Hello, I used to use an institutional email from my college as a main login, but it was deleted when I finished my graduation, I still have my account password and I also have a secondary email registered but I can't put it as primary since the system asks me for a code to be sent to my main email, how to proceed?

I had several windows open in Firefox. These have disappeared but I'm not sure exactly when it happened.

'Restore the previous session' does not help as it only restores a single window. I need to go back in history (I have backups so can refer to older files if needed). I have checked 'session-store.backups' and have several .jsonlz4 files, ranging from early October to late October. The older versions are much larger.

Do these files contain my older session data? If yes, how do I load them to get the relevant session windows? I am not worried about losing any data since that time.

Thanks

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.

Hi, sometime yesterday or the day before I started noticing that Firefox would hang any time I saved an image to my harddrive. The "hang" lasts 4-6 seconds or so and during that time Firefox is completely unresponsive. You cannot scroll a page, switch to another tab, etc. It does not matter what page/website you attempt to save an image from. They are all experiencing the same hanging delay. I have tried both restarting Firefox and restarting my PC. Neither seems to alleviate this issue. Not sure how to proceed from here.

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Whenever I close a tab or group of tabs, Firefox ask me if I want to try the new feature to re-open them. I click "No", but it will ask again the next time that I close a tab. How can I disable these prompts to try new features once and for all?

Is there a way you can make tabs pop into a separate window when dragged out of the top bar (Chrome does this by default, it's very useful for dragging specific tabs to 2nd monitor)

Hello, I recently had to reinstall windows due to a virus. However, I'm unsure how to open or sync my old profile into Firefox. I can see the old tabs on my PC before I reinstalled windows, but I can't see my bookmarks or re-open that session. I tried to use the launch profile in new browser, but it just gives my new profile from this new installation.