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Firefox tab crashes during test run with Smartbears TestComplete

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the … (read more)

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

Asked by m.hesse 9 hours ago

Your system has run out of application memory

I am using the latest version of Firefox with Mojave on a Mac. Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checki… (read more)

I am using the latest version of Firefox with Mojave on a Mac.

Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checking for viruses. Recently I got a message "Your system has run out of application memory" when I had 5 tabs open in Firefox. I checked Activity Monitor and it showed Firefox using 1.16 GB. 7 other apps were open, the next one with the highest memory usage was Mail (465 MB). Activity Monitor showed 30 instances of FirefoxCP Isolated Web Content entries.

I attached a screen capture showing what Firefox was using in one of these instances. Is this "normal" with 5 tabs open?

I closed the open tabs and quit Firefox. Memory usage by Firefox went down, but after a short time the problem happened again.

A search on the internet showed lots of similar complaints about FirefoxCP Isolated Web Content. Is this a known bug? Any way to avoid this problem?

Thanks.

Asked by Sue 1 month ago

Last reply by Sue 15 hours ago

Each new event of a browser window moves 1/4" to the right of the previous browser window.

If I open multiple browser windows, each one moves about 1/4 inch to the right of the previous browser window. So if for example I opened 12 new browser windows, the 12th… (read more)

If I open multiple browser windows, each one moves about 1/4 inch to the right of the previous browser window. So if for example I opened 12 new browser windows, the 12th one would end up about 3 inches to the right of the first one. This is most annoying. How do I get each new browser window to open in precisely the same place as the previous browser window already open?

Any help would be much appreciated.

Asked by stevie_2010 1 day ago

Cannot remove a language

Hello, In a previous version of firefox, I could right click within a text area for example, which would allow me to check my spelling. Since upgrading (which was actuall… (read more)

Hello,

In a previous version of firefox, I could right click within a text area for example, which would allow me to check my spelling. Since upgrading (which was actually from a higher Beta version, to the latest current stable - a new profile was created), I had not had this option. As you can appreciate, it's a very handy tool to have, so I have been attempting to get this function back today.

Within my language section, initially there was only 'English [GB]', which was as it should be. I had 'check spelling as I type' checked also. This did not automatically check as I typed. It did not check at all, not could i right-click to check spelling.

I have since added 'English [US]' to see if this would then allow me to remove and reinstate 'English [GB]', but it did not. I then added a third option which was 'English [CA]'. The config allows me to remove only 'English [CA]', which when pressed removes it from the list, but by pressing the 'set alternatives' button again, you can see that it has returned.

I have since managed to get firefox to check spelling in English [GB] by adding 'British English Dictionary (GB)' (https://addons.mozilla.org/en-GB/firefox/addon/british-english-dictionary-gb/), but now I am also stuck with English US and English CA. EN-US does not allow it to be removed whatsoever, even though it was only there after I manually added it and EN-CA allows me to remove, but returns. No option to apply and restart firefox appears (I've seen this appear in another user youtube video on the subject). Closing and opening makes no difference.

How can I removed English US and English CA please?

6 images attached, in sequence order. Between images 3 and 5 you can see CA being removed and returning (and also no option to remove US). The last image is what I am now trying to get rid of.

Asked by Phil 1 month ago

Last reply by cor-el 6 days ago

  • Solved

Is it possible to force pages in "support.mozilla.org" dark?

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works e… (read more)

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

Asked by prayan72 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

How to open mailto links in new tab?

Hi! In my firefox 105.0.3 I am logged in to my Office365 Outlook webmail. I have also configured firefox to handle mailto so that it opens outlook.office.com webmail. Whe… (read more)

Hi!

In my firefox 105.0.3 I am logged in to my Office365 Outlook webmail. I have also configured firefox to handle mailto so that it opens outlook.office.com webmail. When I click a mailto link on a homepage it opens up a new mail to compose but in the same tab. So my question is, is it possible to make firefox open the compose page in a new tab?

Thanks

Regards Jonas

Asked by jonas.larsson 1 week ago

Last reply by jonas.larsson 1 week ago

Starting firefox hangs without GUI

Linux Since the last 'automatic' update, Firefox hangs when started, but doesn't show any GUI. Many experiments later, I can report the following progress: - I started fi… (read more)

Linux Since the last 'automatic' update, Firefox hangs when started, but doesn't show any GUI.

Many experiments later, I can report the following progress:

- I started firefox from the command-line, hoping to see some output (no luck there), and eliminating problems with the window manager launcher (XFCE) - Firefox launches, but in triplicate: 3 instances are running (of firefox, _not_ firefox-bin) - There is no console output. - Running inside gdb shows threads entering and exiting, no errors. On ^C, there's just a message about exiting the current thread. - If I kill two of the instances, the GUI appears, so it seems they are blocking each other - I wanted to trace the startup sequence, so I did `strace ./firefox 2> log` and behold, firefox started! This is why I am reporting this on the actual started firefox. - Which makes me suspect a 'race condition' - surely the strace is slowing things down, allowing one instance to create the GUI. Some code which is not lock-protected?

I'm afraid this could happen again in next session, which is why I report this first, before trying to restart FF.

Asked by JohnCC 1 week ago

Last reply by JohnCC 1 week ago

importing passwords firefox 105.0.1

Hello, I was having problems with one of my passwords not updating correctly in firefox 105.0.1 I exported all of the passwords into a csv file and then followed the s… (read more)

Hello,

 I was having problems with one of my passwords not updating correctly in firefox 105.0.1   I exported all of the passwords into a csv file and then followed the steps outlined here in the forum to turn on import passwords from a file.  Then while trying to fix the password problem I removed all passwords/ids.  I clicked on the import from a file, selected the file I exported to but nothing happens.. No passwords, no id's. I thought maybe I wouldn't see it in the about:logins screen, so  I tested out three different sites from the export file and no luck on anything.  I was expecting a box to pop up telling me the import was successful or if I was sure I wanted to import all of these passwords but nothing, so even though I get the drop down to import I can't.  Has anyone experienced this problem before or any solutions.  

Thanks in advance

Asked by mlorkowski 1 month ago

Last reply by cor-el 1 month ago

Disable the “Sign in with Google” Prompt on Websites

I do not have a G account. For work related purposes I have to utilize websites that bombard me with Sign in w Google. No settings within FF I found can stop this onslaug… (read more)

I do not have a G account. For work related purposes I have to utilize websites that bombard me with Sign in w Google. No settings within FF I found can stop this onslaught. Same goes for Ad Block Plus and a few others since disabled and deleted. No useful information on G's forum website. Firefox, I was under the impression your about user safety & security? Why O Why do I get this garbage from G daily in your browser 105.3 on Win 10 home without a way to disable it?

Asked by Jeff 1 month ago

Last reply by Terry 2 weeks ago

  • Locked

unable to find old saved user names and passwords

After trusting your message before refreshing websites that my user names and passwords will be intact, I cannot find old saved user names and passwords any more!!! dupli… (read more)

After trusting your message before refreshing websites that my user names and passwords will be intact, I cannot find old saved user names and passwords any more!!!

duplicate. https://support.mozilla.org/en-US/questions/1396782

Asked by chchen7y 2 weeks ago

lost user names and passwords

A prompt on Firefox said that I had not refreshed my browser for a while and if I do it my passwords would be safe. But after I refresh Firefox, all my saved user names a… (read more)

A prompt on Firefox said that I had not refreshed my browser for a while and if I do it my passwords would be safe. But after I refresh Firefox, all my saved user names and passwords were gone?

Asked by chchen7y 2 weeks ago

Last reply by Dropa 2 weeks ago

Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (read more)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 1 month ago

Last reply by cor-el 2 weeks ago

  • Solved

Two-factor authentication does not work with the Yubico Authenticator Android app for generating 6 digital temporary codes for login.

Hello. I wanted to secure my Firefox account and add two factor authentication. But two-factor authentication does not work with the Yubico Authenticator Android app for … (read more)

Hello. I wanted to secure my Firefox account and add two factor authentication.

But two-factor authentication does not work with the Yubico Authenticator Android app for generating the 6 digital temporary codes for logging in that I use.

When I add a firefox account to my Yubico Authenticator application for Android and generate a 6-digit code, when I want to add it and confirm it on the firefox settings page - it does not work and the code entered is unrecognizable. This is why I am unable to finish adding two factor authentication.

Can you check it and update and support the Yubico Authenticator application from Android?

Regards.

Asked by RemixPL1994 1 month ago

Answered by cor-el 2 weeks ago

downloads settings

i want to be asked about every download where it going to be saved and even though i changed the settings long time a go the downloads go straight to the default folder h… (read more)

i want to be asked about every download where it going to be saved and even though i changed the settings long time a go the downloads go straight to the default folder

help!!!

Asked by inbala9 1 month ago

Last reply by Terry 2 weeks ago

Accounts logged out after every Firefox browser update

After every firefox browser update, I get logged out of all the accounts that I was previously logged in like Gmail or other website accounts. I used Chrome previously an… (read more)

After every firefox browser update, I get logged out of all the accounts that I was previously logged in like Gmail or other website accounts. I used Chrome previously and after Chrome update I was not getting logged out, but Firefox update logs me out. I am not sure whether there is a cookie setting for each update that I need to turn off or some other setting. I have exhausted my search in the browser setting but unable to find the reason for it. If anyone has any clue, it would be really helpful.

Asked by hemantyoyo8 3 weeks ago

Last reply by hemantyoyo8 2 weeks ago

Firefox Updates

I would like to know WHY I am CONSTANTLY told about a Firefox update and get a notice to install the update. This happens AT LEAST once a week and is known to happen mul… (read more)

I would like to know WHY I am CONSTANTLY told about a Firefox update and get a notice to install the update. This happens AT LEAST once a week and is known to happen multiple times in one day. I feel that I have some authority on this issue since I was an Assistant Vice President in charge of Management Information Systems for eight (8) years for an insurance brokerage firm and also became an Assistant Vice President in Information Technology when that company was bought by one of the largest insurance holding firms in the nation. Additionally, I have a degree in Management Information Systems from the University of Houston with a 3.96/4.00 GPA. So I think I know a little bit about what I'm talking about. If I had upgraded a system or subsystem in either of these companies with the frequency that Firefox is updated, I would have been fired within ninety (90) days at the most -- and I would have deserved such. I think Apple upgrades are frequent but they are with the frequency of a blue moon compared the the frequency of Firefox updates. Respectfully, updates with the frequency of Firefox updates indicate one thing and one thing only -- incompetency in design, programming, testing, or, worst possible case, all three.

Asked by PoliticalPopulist 3 weeks ago

Facebook page layout looking weird - link not working - no more able to browse albums

FF 105.0.3 (64 bits) Win 10 (21H2) Since a few weeks i'm no more able to use FB with FF. after a while page stop responding links doesn't work any more and page layout st… (read more)

FF 105.0.3 (64 bits) Win 10 (21H2)

Since a few weeks i'm no more able to use FB with FF. after a while page stop responding links doesn't work any more and page layout start to look weird (big blank area - text that seems coming from outside the page - etc....) Only way to fix it is close the windows or tab and reload FB. This problem is also present on my other PC WIN 11 (22H2). I've searched on the internet but found nothing about it. Any idea on how to fix or troubleshoot this ? kind regards jean-francois

Asked by lacassaigne.jean.francois 1 month ago

Last reply by lacassaigne.jean.francois 3 weeks ago