Showing questions tagged: Show all questions

How to recover Notes

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover t… (read more)

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover them? Please help..

Asked by dpcinh 10 hours ago

Last reply by markwarner22 2 hours ago

REMOVE SIDEBAR NOW!!!!!!!!

How the hell do I remove this crappy sidebar!?!?! Your suggestion of tapping the cog and clicking on sidebar button DOESN'T WORK! REMOVE IT! It is annoying, terrible! Wh… (read more)

How the hell do I remove this crappy sidebar!?!?! Your suggestion of tapping the cog and clicking on sidebar button DOESN'T WORK! REMOVE IT! It is annoying, terrible! Why would you mess with something that didn't need to be fixed ? What are you, Jaguar? Remove it now, actually do something and fix it.

Asked by lanorski 1 week ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

LinkedIn "read more" feature not working anymore since last Firefox update

Hi Everyone, ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me… (read more)

Hi Everyone,

ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me - the feature allows you to expand the various subsections to read their full content.

I opened LinkedIn on Chrome and Edge to see if it is indeed a browser issue, and it's working fine over there. I also did some troubleshooting (refreshing, clearing cache), but to no avail.

Does anybody else have the same problem?

Thank you!

Via W

Asked by Via 5 days ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (read more)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Asked by I_Rufus 3 days ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Thank you!

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important … (read more)

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important is the fantastic, new font rendering. Thank you so much. I used to make multiple adjustments to the font in about:config when I installed FF on Windows. Now, the fonts look fantastic out of the box. Great job, team!

Bill Fischer

Asked by Bill Fischer 5 hours ago

Last reply by Paul 4 hours ago

Online checkout/login blocked on some sites

I have noticed over the past year that some shopping sites no longer allow me to complete my purchase (landsend.com, garnethill.com) or login (theguardian.com/us) to name… (read more)

I have noticed over the past year that some shopping sites no longer allow me to complete my purchase (landsend.com, garnethill.com) or login (theguardian.com/us) to name a few. In the past I have called their customer service and completed my purchase by phone or I have had to use the Edge browser. This is an annoying work around and defeats using Firefox as my default browser. I just disabled the HTTPS scanning in my (AVG) antivirus software and was hoping that may resolve the issue but I still cannot log into my accounts on the 2 I just tried. Am I going to have to change my browser use?

Asked by Susan Pickering 7 hours ago

Last reply by markwarner22 4 hours ago

how to access a site that keeps sending an error message

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred du… (read more)

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred during a connection to www.idaan.gob.pa. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I could access it until about 1.5 years ago when I used it a lot. Now I cannot access it anymore but this is an official governmental site www.idaan.gob.pa so why cannot it accessed now? I cannot access if from any of my devices, including those with the most up to date windows and Apple versions.

What do I need to do? contacting the institution is out of question as the site works OK in that country, so it is a FireFox problem outside of the country. Please help. Thanks, Helena

Asked by fortunatomh 1 day ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

userChrome.css for Title Bar Broken by Latest Update

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated! The latest update caused an edit I made to my Profile's userChrome.css file t… (read more)

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated!

The latest update caused an edit I made to my Profile's userChrome.css file to be nullified. Now there's huge bar where the tabs toolbar used to be, and apparently it's not the title bar, as when I activate the title bar in "Customize Toolbar," this huge gets replaced by the actual toolbar.

I've attached my css code below for inspection. It used to work perfectly, but after the last update (133.0) it's no longer working. What can I do to fix this and have it like I had it prior to the latest update (133.0)?

userChrome.css File: `#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

}

  1. main-window:not([tabsintitlebar="true"]) #TabsToolbar {
   visibility: collapse !important;

}

  1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {
       border-inline-end: none;

}

/* Adding empty space for buttons */

  1. nav-bar {

margin-right:140px; }

/* 15px for dragging whole window by mouse*/

  1. titlebar {

appearance: none !important; height: 15px; }

/* Fix for main menu calling by Alt button */

  1. titlebar > #toolbar-menubar {

margin-top: 10px; }

/* Move minimize/restore/close buttons to empty space */

  1. TabsToolbar > .titlebar-buttonbox-container {

display: block; position: absolute; top: 17px; right: 1px; }

  1. sidebar-box {
 min-width: 250px !important;

}`

Asked by SynTriarch 1 day ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Compatibility View settings.

I have a need t view courthouse records in AZ. The Cort Website tells be to go to (In Win 10) Settings then Compatibility View settings. hat must be old information as pe… (read more)

I have a need t view courthouse records in AZ. The Cort Website tells be to go to (In Win 10) Settings then Compatibility View settings. hat must be old information as pertaining to win 10, because my win 10 has nothing even hinting a similarity with that. So, since it's about web viewing the next place I looked on Firefox and again nothing like that. Any suggestions?

Asked by Dean 5 hours ago

Last reply by markwarner22 4 hours ago

Firefox downloads wrong file format/type

Firefox downloads .ai files too often as .pdf files, which, although I can open in Adobe Illustrator and/or change the file suffix to open in Adobve Illustrator instead o… (read more)

Firefox downloads .ai files too often as .pdf files, which, although I can open in Adobe Illustrator and/or change the file suffix to open in Adobve Illustrator instead of it automatically opening in Acrobat (unless I right click into Illustrator), is a hassle and concerns me of unintentional file corruption. I don't know why Firefox is downloading .ai files as .pdf files, but it is impractical and frustrating. None of the file download settings I adjusted fixed the issue.

Is this a known issue? The only thread/question I found on this type of issue where files get downloaded as the wrong filetype/suffix was an archived question on .ddd files being downloaded as .pdf files. Please let me know if this is something the devs are aware of and can work to fix it.

Asked by the.saralah 6 hours ago

Last reply by markwarner22 5 hours ago

google calendar no longer sending email reminders

A while back I noticed that my google calendar no longer sends reminders to my gmail (or rather, I suspect, gmail does not receive them). Yesterday I missed an important … (read more)

A while back I noticed that my google calendar no longer sends reminders to my gmail (or rather, I suspect, gmail does not receive them). Yesterday I missed an important meeting because of this, so I want to get to the bottom of it. I verified that the reminders are properly set in my calendar, so I have to assume that they are going out. The pop-up windows do pop, so I assume that it is not on the calendar side. I also noted that calendar.google.com and gmail.google.com have the proper permissions to send pop-ups and notifications to gmail, which indicates to me that this end of the equation is working. (Don't know how to isolate the error further, though.) It seems that the Firefox settings need to be changed somehow. Any ideas?

Thank you!

Asked by Gus Gassmann 1 day ago

Last reply by markwarner22 6 hours ago

Once again cannot sign into email account

I tried to put in my password for my Gmail account. When I do EMAIL OR PHONE gets laid on top of the email address I use. This is the SECOND TIME this has happened RECE… (read more)

I tried to put in my password for my Gmail account. When I do EMAIL OR PHONE gets laid on top of the email address I use.

This is the SECOND TIME this has happened RECENTLY. And it was taken care of. BUT, NOW IT IS BACK. I NEED the sign in as I am getting ready for a trip.

Asked by L Wille 7 hours ago

Last reply by markwarner22 6 hours ago

No warning when server uses not matching rpid for Passkey usage

When i try to login via Passkey on a server that sends a rpid in the challenge-json that does not match the domain there is only a warning in the console. Why is there no… (read more)

When i try to login via Passkey on a server that sends a rpid in the challenge-json that does not match the domain there is only a warning in the console. Why is there no warning where any user can see it e.g. as a Pop-Up? I feel like this might be a way to get users to downgrade from passkey to password in a phishing-attempt.

Thanks for your Answers.

Asked by Simon Gräff 6 hours ago

Last reply by markwarner22 6 hours ago