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Complete session removed

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a… (read more)

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a week old.

Just for testing, I tried to restore with one of the upgrade.jsonlz4 file, about 2 weeks old, but it also had no session. I then restored one that was 2 months old. That one had a session

Now, Firefox no longer generates the upgrade.jsonlz4 files

Asked by noel_envode 23 minutes ago

restoring bookmarks mac / ventura

Dear Community, Since more than a month, when firefox was updated, all my bookmarks seem to be gone,which includes a lot of valuable research made over the past few yea… (read more)

Dear Community,

Since more than a month, when firefox was updated, all my bookmarks seem to be gone,which includes a lot of valuable research made over the past few years.

I have tried all suggestions that google give me to restore my bookmarks, but as far as I understand, there are no newer ones since 2019 (nor older ones than 2018) on my computer? That's what I find in a folder called 'bookmarkbackups' with json-files. Separately I also searched for 'json' and '.jsonlz4' and found nothing after 2019. Also I searched for .html, but nothing seemed to contain bookmark directly.

When I go to manage bookmarks > 'import/export' icon in the upper bar, it suggests two options, for 'nov 13 2025', or today's date), of which none provide me with any bookmarks.

Can I somehow still recover my research?

Do I really need to backup manually?

Or need I start saving all URLs in a word-document for my new research project?...

Firefox seems to update regularly, I currently have version 145.01. (I work on a Mac 2021, with Ventura 13.7.8)

I highly appreciate any advice on this matter.

Kind regards, Maria

Asked by maria.angerman 5 hours ago

Last reply by maria.angerman 34 minutes ago

latest version of firefox

latest version of firefox sometimes will not ask to save passwords or remember them. seems if i try to set up a new password it doesn't want to save it, but set up pass k… (read more)

latest version of firefox sometimes will not ask to save passwords or remember them. seems if i try to set up a new password it doesn't want to save it, but set up pass key instead. thanks

Asked by norv 2 hours ago

Firefox hangs when I try to load the browser

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FIN… (read more)

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

Asked by danisbanks1 1 day ago

Last reply by danisbanks1 3 hours ago

The tab side bar: how do i reset the width?

Hi i accidentally adjusted the width of the sidebar too far and now i cant pull it back over. I have tried using the show sidebar button but nothing happens. is there a w… (read more)

Hi i accidentally adjusted the width of the sidebar too far and now i cant pull it back over. I have tried using the show sidebar button but nothing happens. is there a way to reset the width of the sidebar without having to drag it?

Asked by snyderm35 4 hours ago

All my bookmarks disappeared

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks… (read more)

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks that I saved. Ive been doing this for 10 years but today not sure whats going on but when I logged if all my stuff has disappeared. Please help or contact Mozilla regarding this. I cant understand why one cant directly speak to the ones who developed this browser. Quite frustrating

AL

Asked by AL 10 hours ago

Last reply by AL 5 hours ago

add shortcut in new tab page

Hi. I have done a cleaning with CCleaner, so not sure if it affected firefox, but now the new tab page doesn't have my shortcuts any longer nor any buttons to add them. I… (read more)

Hi. I have done a cleaning with CCleaner, so not sure if it affected firefox, but now the new tab page doesn't have my shortcuts any longer nor any buttons to add them. I had 4 rows of my most used ones. Now I only have the "recent activity" 2 rows....but they don't seem to fill in either...not sure what went wrong. in my settings the shortcut button is ticked. Is there a way I could revert to firefox that I had a couple of hours ago, to see my shortcuts back? I am not technical, so don't know what to do. thanks.

Asked by Bea 6 hours ago

Language

When I play a downloaded video that is in English, my downloaded file plays back in a foreign language, not English. What am I doing to cause this and how can I have the … (read more)

When I play a downloaded video that is in English, my downloaded file plays back in a foreign language, not English. What am I doing to cause this and how can I have the English version only in playback everytime? Thank you so much, being a pensioner I am eager awaiting the ability to donate to you excellent work as often as I like.

Asked by Shoshana Golden 6 hours ago

Profile management

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back t… (read more)

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

Asked by Nexil 2 days ago

Last reply by Nexil 7 hours ago

issue in browser

Hi Team I am facing 2 issue as below. 1. The issue the when I play the video on 2x in YouTube then video and audio both stats lagging. 2. When I am watching any vide… (read more)

Hi Team

I am facing 2 issue as below.

1. The issue the when I play the video on 2x in YouTube then video and audio both stats lagging.

2. When I am watching any video on YouTube in firefox and minimise it and again open the browser then is open in landscape mode although my auto rotating in off.


There are these 2 bugs which i have found.

Rest are Awesome you are doing great work.

Thank.

Jasvir

Asked by jasvir singh 11 hours ago

youtube 4k 60 HZ stutter on AMD cpu laptop but works fine on intel cpu laptop

i bought a GMKtec K12 Mini PC AMD Ryzen7 H 255 (Upgraded 8745HS) Oculink Support DDR5 and youtube videos at 4k 60 hz stutter big time when i log in to my youtube acount.i… (read more)

i bought a GMKtec K12 Mini PC AMD Ryzen7 H 255 (Upgraded 8745HS) Oculink Support DDR5 and youtube videos at 4k 60 hz stutter big time when i log in to my youtube acount.i am a premium user.all driver are up to date.my intel laptops using firefox browser work perfect no frame drop whatsoever.i have bought 2 of this mini pc and bouth behaving same on firefox(i tried on all firefox browsers: F.NIGHTLY,FOR DEVELOPERS,ESR) I also have an laptop with AMD cpu and behave same: stutters on 4k 60hz. Recently i tried FLORP browser and youtube 4k 60hz works perfect until i log in to my youtube acount and then it starts stuttering and loosing frames big time so bad i even cannot watch the video.ive tried on trubleshoot mode ,started from scrtach with same results

Asked by ovi_andre 15 hours ago

shortcuts have all disappeared even though settings show 3 rows

One day there are no shortcuts on my firefox homepage, none show up when I open a new tab. In my settings, it shows I have set to allow 3 rows of shortcuts, but there ar… (read more)

One day there are no shortcuts on my firefox homepage, none show up when I open a new tab. In my settings, it shows I have set to allow 3 rows of shortcuts, but there are none! This is so totally inconvenient and I have spent hours trying to sort it out, so I might be bailing on Firefox as my default browser.

Some google search suggestions mention "clicking on the plus sign" to add a shortcut. THat opens a new tab but does not relate to shortcuts.

This is a snip from my Chrome homepage, with shortcuts. I used to have 3 rows in Firefox. Now there are none, and there is no plus sign to add one.

HELP

Asked by ndantonio2 15 hours ago

Closed tabs keep appearing

I have many website icons from closed tabs at the top of the page that are crowding out my open tabs. I don't know why they keep appearing and I can't get rid of them. I'… (read more)

I have many website icons from closed tabs at the top of the page that are crowding out my open tabs. I don't know why they keep appearing and I can't get rid of them. I've tried everything I can think of. I'm on an iMac, Sequoia 15.6.1

Asked by lenifuhr 1 week ago

Last reply by lenifuhr 21 hours ago