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Cannot sign on to Suntrust Online Banking

I have not been able to sign on to Suntrust Online Banking for a couple of days. I get error message 'HTTP Status 400 – Bad Request'. I have cleared cache, updated Fir… (read more)

I have not been able to sign on to Suntrust Online Banking for a couple of days. I get error message 'HTTP Status 400 – Bad Request'. I have cleared cache, updated Firefox, restarted browser, rebooted computer.

I can sign onto my account with Chrome and Edge.

I am using Firefox 67.0.1 64-bit under Windows 10.

I contacted Suntrust and they say it is a Firefox issue, not their issue.

Asked by raebc 1 year ago

Answered by jscher2000 1 year ago

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How to efficiently clear Cookies and History, yet preserve manually pinned Top Sites?

Hi everyone, Clearing all cookies and history is something that I frequently do. Unfortunately, doing so also removes all Top Sites that I may have manually pinned in new… (read more)

Hi everyone,

Clearing all cookies and history is something that I frequently do. Unfortunately, doing so also removes all Top Sites that I may have manually pinned in new tab (Firefox Home).

Do you know of an efficient way to prevent that to happen when clearing absolutely all the rest? Just preserve the pinned tabs, nothing else.

I know that in about:config, they also have they special entry: browser.newtabpage.pinned, and I think it does kind of make sense to see these manually pinned tabs more as bookmarks than as temporary cookies, really.

Thanks for your time :)

Asked by _HAL9k_ 2 years ago

Answered by FredMcD 2 years ago

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This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (read more)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Asked by AntonyMan 6 months ago

Answered by AntonyMan 6 months ago

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Can't completely clear my cookies and cache.

After going to Security and Privacy option, and then go to Cookies, I click "Clear," but there are always 92KB--and always exactly 92KB--that can't be cleared. Why does t… (read more)

After going to Security and Privacy option, and then go to Cookies, I click "Clear," but there are always 92KB--and always exactly 92KB--that can't be cleared. Why does this number never go down to zero KB?

Asked by Matt Lazarus 2 years ago

Last reply by FredMcD 2 years ago

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clear cookies for specific site not working

Following directions in this section used to work but is no longer working https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#w_clear-cookies-for-an… (read more)

Following directions in this section used to work but is no longer working https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#w_clear-cookies-for-any-website Windows 10 - Firefox Developer Edition 67.0b5 (64-bit)

Asked by stvbrry 2 years ago

Answered by jscher2000 2 years ago