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Lost tabs in Simple Tab Groups

I lost the tabs in all my groups, so I restored from a recent backup. It seemed to be going well - I saw the names of dozens of tabs rattling across the top of the screen… (read more)

I lost the tabs in all my groups, so I restored from a recent backup. It seemed to be going well - I saw the names of dozens of tabs rattling across the top of the screen - but when it had finished, the groups are all still empty.

This is disastrous. There were dozens of groups containing hundreds of tabs..

Any help would be hugely appreciated!

Thank you.

Asked by Mikep129 9 hours ago

Last reply by markwarner22 1 hour ago

Lost reacently tab and password

One time after renstall firefox i lost my password... . they didnt sync. Today i lost my recent tab. Today i opened firefox and a saw a lot of tat without information tha… (read more)

One time after renstall firefox i lost my password... . they didnt sync. Today i lost my recent tab. Today i opened firefox and a saw a lot of tat without information that they were like blank page. I thought Firefox had crashed and I closed it and opened it again. And I saw Firefox open without any tab. In the history section, I followed the last Windows and tabs, but it was a one site, not all my tabs. What are you doing in Firefox? Damage to your User Information?

Asked by jalal alizadeh 14 hours ago

Last reply by markwarner22 5 hours ago

Recovering my logins/passwords after windows restore

Hi, After a bad windows update my pc crashed and I had to restore my windows 10, I found all my bookmarks in the Windows.old and tried to do the same with the login files… (read more)

Hi, After a bad windows update my pc crashed and I had to restore my windows 10, I found all my bookmarks in the Windows.old and tried to do the same with the login files and it failed. I didn't have a synch accout yet so I can't restore from there, just my old logins.json and its backup. Tried to just replace the files from the old to the new but didn't work. Thanks for your future help! Paul

Asked by pauld010 12 hours ago

Last reply by markwarner22 5 hours ago

Restore or re-Sync my Bookmarks from mozilla to my Account

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning. … (read more)

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning.

The hacker gained access to my google,MS,linkedin,X and other email accounts he removed my profile photo on linkedin and deleted all my education and employment details, he also went to X and changed my name from Daniel to (Tesla Investor) in order to deceive innocent people,he also deleted or synced a lot of my emails in a bid to sieve for financial data he can use to compromise my banking and card details

i have been able to recover all the accounts, made a police report to protect myself in case of impersonation and also following up with the x-support team to unmask his identity as he even posted! from my account.

I had to wipe out everything Firefox from my system as i did not know exactly what directory had been compromised unfortunately l lost all my bookmarks of years containing many links and urls i frequently categorized for my education and professional development

I prefer Firefox because the browser allows a user to create folders and subfolders and then bookmark any url or site for future reference and ease of navigation e.g (software eng -> frontend,backend,ml) i have hundreds of bookmarks and folders and i can no longer see anything as i performed a clean installation and used malware bytes to remove the infections that had hidden themselves in various system folders on my local machine, everything including my passwords had also been synced to the hacker's local machine.

Is there anyway Firefox can help me restore or sync back all these hundreds/if not thousands of bookmarks and folders on my account from their own servers, i just feel a loss in enthusiasm that someone could just take away in an instant years of hardwork, it is hard for me to start bookmarking all these information that took years to arrange neatly in my firefox folders so that if i sign in on another system, i can easily continue my work as a developer.

I would appreciate if anyone can guide me on how to reach Mozilla team if they can help to get a re-sync if possible even if it is up to Jan 31, 2025

Going forward i wont store any passwords on Mozilla again as i have gone to the settings to turn all these features the hacker exploited off, but just bookmarks and i have setup 2fa too on all my most sensitive work and email sites.

Asked by Femi Daniel 15 hours ago

Last reply by markwarner22 6 hours ago

Firefox will not sync properly

I can spend 30-45 minutes sorting and cleaning my bookmarks, but Sync does not recognize this. It does not delete files as I do. So instead of updating my bookmarks after… (read more)

I can spend 30-45 minutes sorting and cleaning my bookmarks, but Sync does not recognize this. It does not delete files as I do. So instead of updating my bookmarks after I delete and sort them, I end up with multiple duplicates. Same goes when I try and sync or update my phone of laptop, I end up with so many extra bookmarks (Many duplicates and triplicates). Sync seems to only work one way, It adds bookmarks and folders I add, it sorts them as I do, But it does not delete anything as I do. Sync should operate on the most resent changes made to my bookmarks not just keep adding and adding. I have tried many times to clean my bookmarks, but as soon as I press sync it adds back everything I deleted. Absolutely terrible. I am about to go to Opera or another platform (browser as well as email) ... an to think that I am one of the few who has actually supported and contributed to your organization and efforts... Please Fix! Thank you!

Asked by jrtcloud9 9 hours ago

get old bookmarks

i need to get my old bookmarks back. my pc has gotten scewed up by microsoft and i had to reinstall firefox, now my bookmarks and passwords are gone. can you help?? … (read more)

i need to get my old bookmarks back. my pc has gotten scewed up by microsoft and i had to reinstall firefox, now my bookmarks and passwords are gone. can you help??

Asked by kays2 11 hours ago

Lost all tabs and history after a crash

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lo… (read more)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Asked by Honey Wesley 2 months ago

Last reply by 4dascalescu 1 week ago