• Solved

Moving the screenshot function in Firefox 88 is a bad idea!

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly… (read more)

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly the kind of unnecessary interface change which annoys so many Firefox users. Okay, so why is it bad? Most "normal" users don't fiddle with interfaces, they accept it as it is. They expect functions they often use to stay in the same spot. If it's no longer there they think it's gone (and they're frustrated). They surely won't go looking for it in a customization menu. For me as a web designer the screenshot tool was extremely handy when dealing with clients, because it was very easy to explain where to find and how to use it, to send a screenshot of a website problem. Again, many common users don't know how to take screenshots with their system tools, so this was really helpful. Now, instead of explaining where to find it, I'll first have to explain how to customize the toolbar, what the item looks like, how to position it, etc. etc. The simplicity and helpfulness is gone. Suggestion: leave the screenshot function where it is by default, but offer the advanced users a way to make it a customizable item. Everyone is happy.

P.S. I only post this here, because the feedback site is currently deactivated.

Asked by cm 6 days ago

Answered by TyDraniu 6 days ago

Firefox show Site block

Hello , my issue is that sometimes opening a website page it will be redirected to error and does not permit to go forward. The redirecting is casual, it blocks visiting … (read more)

Hello , my issue is that sometimes opening a website page it will be redirected to error and does not permit to go forward. The redirecting is casual, it blocks visiting sites in Firefox but it may open in other browsers... What is it? Please Check This Out and help me .


Thank you

Asked by elinamark0155 19 hours ago

Last reply by rosemarry0121 19 hours ago

Access denied to a site I've used many time

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server. Reference #18.cffa3b17.1618699359.ab8831c I don't know why it happened or … (read more)

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Asked by plopardo 3 days ago

Last reply by jonzn4SUSE 2 days ago

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 3 days ago

Last reply by avada 2 days ago

Website is not displaying correctly

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the … (read more)

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Asked by alexandraesser 6 days ago

Last reply by JustSecurity 5 days ago

Access denied on bank sign in page

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have p… (read more)

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.a19ec817.1618171684.b32946d

I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back?

Asked by uglyangel72 1 week ago

Last reply by uglyangel72 1 week ago

Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 2 weeks ago

Last reply by samandapecora 5 days ago

  • Solved

Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Printer using system dialog box

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for t… (read more)

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks.

Asked by contact409 3 months ago

Answered by jscher2000 3 months ago

Right click menu changes in FF 88 - can the right click menu be customized?

There were significant changes to the right-click menu from Firefox 87 to Firefox 88. See the screen shots below for the FF 87 vs 88 menus. Is there a way to restore or c… (read more)

There were significant changes to the right-click menu from Firefox 87 to Firefox 88. See the screen shots below for the FF 87 vs 88 menus.

Is there a way to restore or customize the right-click menu options? I want to change "Copy Link" back to "Copy Link Location" and for the "a" in "Location" to be underlined. For many years, possibly decades, I have been using right click and then tapping the "A" key to load the URL part of a link into the copy/paste buffer. With FF 88 this is now the "L" key which is painful as my right hand is on the mouse and my left hand is on the left side of the keyboard. Hitting "A" is a no-look-no-brainer for me. For "L" it looks like I need to remove my left hand from the mouse, look at the keyboard, and then tap it.

Related to this is that FF 88 removes "View Image Information" from right clicking on images. I also have used this regularly.

Asked by mkupper 49 minutes ago

Last reply by jscher2000 23 minutes ago

Firefox Developer Edition 89 b1 & b2 broken on macOS 11.3 RC

My Firefox Dev Edition just updated to 89 b1 today. The screen was blank, the new tab button and no buttons are working. None of the menu items work except the About Fire… (read more)

My Firefox Dev Edition just updated to 89 b1 today. The screen was blank, the new tab button and no buttons are working. None of the menu items work except the About Firefox which just keeps showing the Restart To Update button. If I click it, it just loads the same blank page again and same issue. I uninstalled and downloaded b2 from the website and still same exact issues. I'm running macOS 11.3 RC which was released today.

Asked by Sparkk TV 55 minutes ago

Last reply by Sparkk TV 52 minutes ago

Manage hidden tabs

I'm using a tab handling extension (Simple Tab Groups) that uses the 'hidden tab' feature. I can see dozens of tabs hidden by the extension. I want to get rid of some of … (read more)

I'm using a tab handling extension (Simple Tab Groups) that uses the 'hidden tab' feature. I can see dozens of tabs hidden by the extension. I want to get rid of some of them. Is there a way to close more than one? Currently I'm only trying closing one by one on the drop-down menu...

Asked by pallida_mors_76-temporal 1 hour ago

Is it any way to automate web page saving?

I develop some applications on MS .NET (Vb.NET & C#). Is it any way to automate process (i.e. browse to page and save pages as...)? I can download pages directly us… (read more)

I develop some applications on MS .NET (Vb.NET & C#). Is it any way to automate process (i.e. browse to page and save pages as...)? I can download pages directly using .NET library but I want to save data using saved passwords and session variables in Firefox browser. Are there .COM or .NET libraries available for Mozilla Developers for personal use?

Thanks

Asked by UriF 1 hour ago

submit feedback

Firefox Developer Edition downloaded 89.0b1 tonight. When you choose Submit Feedback in the help/about form it goes nowhere. Actually to a "coming soon" page for ideas.mo… (read more)

Firefox Developer Edition downloaded 89.0b1 tonight. When you choose Submit Feedback in the help/about form it goes nowhere. Actually to a "coming soon" page for ideas.mozilla.com. Is that so you won't have to field complaints about the "improvements" in this version? Because I have several complaints.

Asked by merina 1 hour ago

Last reply by jscher2000 1 hour ago

Cache won't clear after going through pref and deleting cache2 folder

Hi, I've tried multiple times to clear the cache from Preferences by "Clearing Data" but the count still reads that there is cache. I made sure to refresh but that wasn't… (read more)

Hi,

I've tried multiple times to clear the cache from Preferences by "Clearing Data" but the count still reads that there is cache. I made sure to refresh but that wasn't the issue. I also tried restarting firefox.

Next, I quit firefox, went to ~/Library/Caches/Firefox/Profiles/ since I'm using a mac and I deleted the cache2 folder. I emptied the trash to boot. There were still files in the cache!

Currently, the cache is 535KB. In About:Cache, Disk cache reads 229 KiB and 11 entries. However, I can't see the entries when I click on "List Cache Entries."

This has never happened to me before. Please help me clear the cache!

Only today, I updated to 78.10.0esr. I don't know if that's the issue.

Asked by ei7vffsgma7 2 hours ago

i need help installing the 1password etension

I need help with the extension 1 password the other extension capital one was blocking it and not leting me sign in so i took off the capital one shopper ext and now i c… (read more)

I need help with the extension 1 password the other extension capital one was blocking it and not leting me sign in so i took off the capital one shopper ext and now i can not get the actual extension to install. please help

Asked by Dr.Dan 2 hours ago

Last reply by jscher2000 20 minutes ago