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Firefox Screenshots not scaling correctly when doing partial screen captures

Hello, I have searched for an answer to this and didn't find one so I am posting. If this has been answered, kindly post the link to the solution :) The problem is with F… (read more)

Hello, I have searched for an answer to this and didn't find one so I am posting. If this has been answered, kindly post the link to the solution :)

The problem is with Firefox screenshots. Full page shots are working fine, but "Save Visible" and custom selections using the outlining tool are scaling at 71% instead of 100%. So, I'm only getting some of what I want.

How do I fix this? I didn't see anything in config about this.

Pic is an example of what I'm talking about.

Asked by emuuprising 16 hours ago

Last reply by jscher2000 9 hours ago

lost bookmarks with update

Firefox recently updated automatically and when i went into the browser all my bookmarks are gone. i have tried restoring them from the most recent back up and they stil… (read more)

Firefox recently updated automatically and when i went into the browser all my bookmarks are gone. i have tried restoring them from the most recent back up and they still don't load. i searched the blogs and go thru the troubleshooting options with no luck. this is very frustrating as i had tons of sites i don't visit often saved in the bookmarks which are not gone.

any assistance or guidance on how to get these back is appreciated.

Asked by jpatrick001 1 day ago

Last reply by arya_ 1 day ago

Recently there has been a 10 second delay when clicking links in firefox

It occurs in Safe Mode as well. Is this a man in the middle attack, ISP throttling, or something else? Whatever it is, it is very irritating. The firefox window freezes… (read more)

It occurs in Safe Mode as well. Is this a man in the middle attack, ISP throttling, or something else?

Whatever it is, it is very irritating. The firefox window freezes for 10 seconds after clicking a link. On Windows 8, Firefox 86.0, 64-bit.

Asked by fullscreener_notoolbar 3 days ago

Last reply by jscher2000 3 days ago

GOOGLE DRIVE DOWNLOAD ISSUE

We can't download a file from GOOGLE DRIVE on Firefox and Firefox Nightly but we can download on GOOGLE CHROME. PLEASE SOLVE THIS PROBLEM ! ! ! Our firefox version is 87 … (read more)

We can't download a file from GOOGLE DRIVE on Firefox and Firefox Nightly but we can download on GOOGLE CHROME. PLEASE SOLVE THIS PROBLEM ! ! ! Our firefox version is 87 and 88(Latest now). Also SOME EXTENSIONS are seeing LAGly.

Asked by fatihuluefe 1 week ago

Last reply by jonzn4SUSE 1 week ago

Where did my bookmarks go? And help with Session Sync add-on

I am currently using someone elses computer because mine wont connect to the internet for some reason. But that computer should be getting fixed soon, so I wanted to take… (read more)

I am currently using someone elses computer because mine wont connect to the internet for some reason. But that computer should be getting fixed soon, so I wanted to take the bookmarks from this computer and be able to view them on my own later. Also, I fear I may have added too many bookmarks and add-ons because Firefox has been running extremely slowly lately. So I was going to give it a reset, which would result in losing everything. I can simply get the add-ons again but I want to be able to keep my bookmarks. I've been using an add-on called Session Sync, which bookmarks every tab you have open all at once. However, when I went to export those bookmarks, it says: "Saved session are stored as bookmarks. It's recommended to use Firefox Account to sync your bookmarks. Currenly you can only use Firefox Bookmark Manager (CTRL + SHIFT + B) to export/import all your bookmarks (which includes all Session Sync saved data). Session Sync detects automatically all updated bookmarks after an import."

So, I did what it said and exported my bookmarks but I signed in to my firefox account first. Perhaps that is what messed things up. Because now, every single bookmark I saved individually (not using Session Sync) is gone. When I look at my bookmarks, I see things I do not even recognize. I probably bookmarked them months ago, so I don't remember. There is certainly no trace of pages I have bookmarked recently, including today. When I take a look at the exported bookmarks, it's the same thing. None of the recent indivual bookmarks are there are absolutely none of the Session Synced bookmarks are there at all. So what happened to them? Why didn't Session Sync's bookmarks get included in the export like it said it would? Could have it been because I signed into my Firefox account which hadn't been used in a long time, so it swapped out the bookmarks on this computer with the ones from my account? I thought I'd try signing into this computers owner's account and hope things go back to how they were before but neither of us even new she had one or remember the password. I was going to reset the password but then it says we may lose all the bookmarks, which would defeat the purpose. But it only says it's a possibility. Is that true? Is there a good chance I will not lose them?

All I want is my bookmarks back and to be able to keep the ones from Session Sync. I did not expect this to turn into such a pain.

Thank you for any assistance, it is very, very much appreciated :)

Asked by Redstar2613 1 week ago

Last reply by jscher2000 1 week ago

Firefox Crashes at "Save As"

Seems like this issue recurs every now and again. Right Click on a link and try to "Save Link As..." and Firefox hangs. All of my browsers started doing it in the last fe… (read more)

Seems like this issue recurs every now and again. Right Click on a link and try to "Save Link As..." and Firefox hangs. All of my browsers started doing it in the last few weeks. Suspected PC Matic, as I had installed it recently, but disabling it did not help. Clear Cache and Default Settings seemed to once or twice but then problem persisted.

Looks like it's a bug in the pop-up blocker. Disabled it and "Save Link As..." again works perfectly. Same for all other browsers. Looks like pop-up block does not recognize "Save Link As..." as a permitted pop-up and the system call to File Explorer (Windows 8.1) has nowhere to go. Task freezes solid and can only be killed by Task Manager.

HTH find the real solution. Thanks!

Asked by Doc Ondrusek 2 weeks ago

Last reply by FredMcD 2 weeks ago

secure connection failed NORD VPN

I just signed up for the NORD VPN and the connection fails every time I try to log in. I am using windows 8 no windows 10 available for this computer. How do I do this? … (read more)

I just signed up for the NORD VPN and the connection fails every time I try to log in. I am using windows 8 no windows 10 available for this computer. How do I do this?

Asked by two2goats 2 weeks ago

Last reply by FredMcD 2 weeks ago

looking for new supported browser facebook says i have a unsupported browser and i want facebook back so i can play my games and other activity on facebook please help me im not a computer expert

i need a supported browser to be able to play games on facebook and do what i used to do on facebook and cant seem to get one with firefox either please help me

Asked by cotton-1949 2 weeks ago

Last reply by FredMcD 2 weeks ago

Delete a bookmark from a searchbar with Shift + Delete

Why doesn't Shift + Delete delete a bookmark from a searchbar? Here is a simple example: Example of deleting history/bookmark It works like a charm for history items but… (read more)

Why doesn't Shift + Delete delete a bookmark from a searchbar? Here is a simple example: Example of deleting history/bookmark

It works like a charm for history items but not for bookmarks. How to fix it? Maybe some options must be turned on? Since it is possible for deleting history items why it's not possible for bookmarks? Maybe you know any extension with this functionality?

Asked by Jeremy 3 weeks ago

Last reply by cor-el 3 weeks ago

Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 2 months ago

Last reply by cor-el 3 weeks ago

No search engines available and can't add ones even on sites with OpenSearch

My dad did somethink with Avast antivirus(at least he said so) and after that we have no search engine available. If you try to type something in a serch bar you can only… (read more)

My dad did somethink with Avast antivirus(at least he said so) and after that we have no search engine available. If you try to type something in a serch bar you can only open direct links. Default search engine button in the settings does not respond and even following instructions on the site I can't add new search engines. Tried Google, YouTube and DuckDuckGo but to no avail. There is just no option to add new search engine.

P.S. Don't know how to reach russian-speaking support, so screenshots are in russian with some explanations on top.

Asked by karassukira 3 weeks ago

Last reply by Standard8 3 weeks ago

Being told that I need firefox permission to access a site. Help

bold textI am trying to access NJ state schedule vaccination appointment. Keep getting message that firefox will not allow me to access site. How to I change settings to … (read more)

bold textI am trying to access NJ state schedule vaccination appointment. Keep getting message that firefox will not allow me to access site. How to I change settings to do so.

Asked by bparasolle 3 weeks ago

Last reply by jscher2000 3 weeks ago

Refreshed firefox and wipped out everthing.

Refreshed firefox because youtube loaded in at 280%. Someone said it might be corrupt. I Refreshed and all my passwords are gone and everything else. There is no folder o… (read more)

Refreshed firefox because youtube loaded in at 280%. Someone said it might be corrupt. I Refreshed and all my passwords are gone and everything else. There is no folder on my desktop with the old info in it. Where is it. There is one old folder from 2018 I never used because at the time I didn't understand what to do. But now I can't get into my firefox account and don't want to rest my password yet because it says everything will be wiped out. This is ridiculous and too complicated. Had I knowed I wouldn't have done it. I have been able to get some things back like favorite sites, but gosh, all my passwords, nuts.

Asked by jarekorn 3 weeks ago

Last reply by FredMcD 3 weeks ago