Firefox Support Forum

Good Morning,

I am curious. When searching through backup in the bookmark section. Firefox keeps a list of backups in Crtl+Shift O.

In the restore file, under restore and backup, it shows ( 959 bytes - 11 items).

The 11 items what are those exactly?

When deleting browser history, nothing in the number changes. I am just wanting to make sure that the 11 items are in fact "Book Mark" related and not browser history related. My partner is accusing me of deleting "Items" or clearing my browser history. Since she can't see 11 items in there she assumes I deleted things or used a private browser...

I have screenshots of the error I receive when logged into the website. The support staff from LawofSelfDefense.com says everything on their side says I should be receiving audio and video. I have checked DuckDuckGo privacy settings and they indicate that their product is not blocking anything from the website.

I used MS Edge this morning to stream a live episode and it works! I do not want to access these streams using any MS products/software. Something in Firefox is preventing me from Live video and Chat activity on the site. What can I send you to help me fix this problem?

My website keeps coming up as deceptive via Firefox. According to the hosting site (Wix) none of the other scanners are flagging it. We have tried everything and Wix says it could be a false positive. How can I get rid of the flag?

Thanks,

I have to load my bank's website several times before I can sign in.

I cannot edit a dashlane item.

I am not great at using a computer. Thinking I should just change browsers. Very unhappy that I can't reach out to the company to resolve my issues.

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

I was doing a normal search on Google when as I clicked a link (on the differences between methods and methodologies) a page showing graphic porn popped up. I thought that would not be possible.

The "Import and Backup" tab shows while history is selected, even though it only backs up bookmarks.

Can lead to people deleting their history thinking they have backed it up.

After several attempts, my Firefox shows "up to date" but the version still shows 101.0.0 after several attempts of closing Firefox and after waiting about an hour...it shows downloading update, but still shows version 101.0.1 (64 bit). I have it set to auto update, and this morning it said to click to update; it closed and never reopened until I clicked the icon in my task bar.

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting and spent an hour trying to find solutions, which either don't apply to my problem or the solutions appear so complicated I can't follow them. I am 76, and just want to be able to do the most basic use of my computer.

9/30/23 ~ I think the last automatic update, for my Firefox browser, messed up my access to Zynga. I'd like to uninstall the update. I've seen where I could "start over", with Firefox, but I can't seem to find it again. I'm willing to go back to the basics if I could play my game again! What do I do? I've done all the things I needed to do via Zynga (over and over) and it's not helping!

Hello,

I'm setting up Mailerlite sign-up forms on my Wordpress website https://jilldobsonwriter.com. (I'm using the HTML option because I can't get the Mailerlite plugin to work for me. That's a whole other story.)

The URL on the landing page produces the sign-up 'success' message.

The embedded form on the blog page (https://jilldobsonwriter.com/blog-2/) does not.

I have attached a screenshot of the webpage that appears (https://assets.mailerlite.com/jsonp/521838/forms/95057252703012500/subscribe).

This doesn't happen on Microsoft Edge.

My guess is that Firefox and Mailerlite aren't playing nicely, hence a subscriber gets this 'under the bonnet' view rather than being progressed straight through to the success message.

And yes, everything is updated.

Any thoughts?

Thanks!

-Sei

I have used Firefox for years and also use Kaspersky as my security along with Kaspersky's password manager. Recently, after a Firefox upgrade, while using Firefox to access websites using passwords it will not auto fill from Kaspersky. I have the extension installed. Kaspersky works on all other browsers.

I have always been able to login to walmart.com, but the last few days the "verification screen" does not respond and does not let me in. I can still log in on two other browsers, but I prefer firefox. Any help out there?

is it possible to remove pocket from my firefox completely i dont want to see it ever but it keeps popping up now and then i dont use , dont want it and sick of seening it pop up on my screen now and then ? i dont want to hide it ... i want it gone never to see it again that all,

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and tabs open) and then restart, all the saved passwords have reverted to some time in the past where they remain frozen. If I try to login to a website, FF will ask for my master password, then fill in the OLD password. I can update it (replace the auto-filled string with the correct one) -- for example, login to a site using the correct (NEW) password, and then choose "UPDATE" in the pop-up -- and those will persist until I exit. But after exiting and restarting, all the passwords have reverted to the old values. This also applies to adding and removing saved passwords, or editing them manually in the "about:logins" page. For example, I keep deleting the password for a no-longer-in-use account and it disappears until I restart Firefox, then it comes back.

This makes me think that something has changed the ownership or permissions on the file where these encrypted passwords are saved locally and so Firefox silently skips the step to write them out on exit (or update them incrementally as I change them). I do not use a FF/Mozilla account to save them in the cloud, I just keep them on the local machine, which is Mac OS X Big Sur (11.6.8).

I did find somewhere online (on mozilla.org, I *think*) that the file is "logins.json" at the top level of my active profile. But that file has not been modified since 01/15/2023 (over 8 months ago), and removing it does not seem to have had an impact on the problem, so I am guessing that wherever I found that info (that logins.json is where they are stored) was probably some out-of-date post from a past version of Firefox.

I am hoping someone can tell me which file is not being updated so I can inspect its ownership/permissions and then either fix it or delete the file. I am guessing that I can export the list to a csv file, exit Firefox, delete the storage file, then restart Firefox and import the saved csv file in order to fix it -- but I need to know which file it is.

Or, can someone tell me where to look for an error log that might contain an explanation of something going wrong while trying to update my profile on exit? NOTE: the rest of the profile seems to be OK, my windows and tabs are restored correctly on restart, they are NOT frozen in time.

Thank you for any help you can offer me.