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I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when… (read more)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 5 days ago

Last reply by jscher2000 - Support Volunteer 24 minutes ago

Printing out logins and passwords

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firef… (read more)

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Asked by Dennis C During 50 minutes ago

Last reply by jscher2000 - Support Volunteer 35 minutes ago

No history since last FF update. When I open previous profiles, there is no history there either. Please provide some simple instructions that help me restore previous history, as I use this feature a lot.

Please help me to know how to easily restore my search history. I may switch to a different browser if I am unable to restore search history.

Asked by jnbtxn47 3 hours ago

Last reply by jscher2000 - Support Volunteer 51 minutes ago

Setting that are very inconvenient in Firefox

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the sear… (read more)

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the search string. When I click off the search dialog box and return back to the dialog box on the search page everything is erased that I had previously added in the search box. This a a big inconvenience for me. Is there a way to change this setting?.

2) i have tried many time to download my bookmarks of Chrome. After following the published procedure nothing is copied to the bookmarks this is a big issue for using Firefox.

Im not a fan of chrome can you help me migrate to Foxfire. This is both on mu desktop win 11 and my apple iPhone 14

Asked by bill41 4 hours ago

Last reply by cor-el 54 minutes ago

Bank Access

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they sai… (read more)

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they said they PREFERED Google CHROME. Can anyone resolve this issue?

Asked by lbb1n1 3 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

yahoo mail

All of a sudden every time I try to sign in on Yahoo mail I get a warning "We've noticed some unusual account activity" and I have to get a text (which I pay for individu… (read more)

All of a sudden every time I try to sign in on Yahoo mail I get a warning "We've noticed some unusual account activity" and I have to get a text (which I pay for individually) to get a code to continue (the code I get by email which would not cost me anything never works). I have no problem when I use Microsoft Edge. What is happening and how can it be fixed.

Asked by vickiedragon 2 days ago

Last reply by Dropa 5 hours ago

google login

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular accoun… (read more)

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular account.

On Firefox when I go to google and click the login button, it takes me to my school login screen. How do I reset it to use my regular gmail account. My school uses gmail.

Can Firefox ask for the correct account when there are multiple accounts?

Asked by Gary in Tucson 1 day ago

Last reply by Dropa 5 hours ago

Pulp up at the bottom of the page?

Hi, Since yesterday, the addresses of https://**** pages, images, basically everything I put the pointer on appear at the bottom of my screen. I have not installed any ne… (read more)

Hi, Since yesterday, the addresses of https://**** pages, images, basically everything I put the pointer on appear at the bottom of my screen. I have not installed any new add-ons. How do I stop that annoying url popping up at the bottom of my screen? I tried "userChrome.css"- does not work Firefx ver. 109.0.1

Best regards

Marijan Prevolnik

Asked by Marijan 7 hours ago

Last reply by Dropa 6 hours ago

My outlook.live.com does not open.

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular … (read more)

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular Firefox browser tab. I have cleared cache and cookies, no help there. Also, in the past two days all of my sign-ins needed to be entered (before clearing cache/cookies) and websites like weather had changed from F to C.

Asked by bjhiebert 1 day ago

Last reply by cor-el 17 hours ago

What is uvapTQZG

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill… (read more)

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill me in on what this is for?

Asked by Nightowl 1 day ago

Last reply by cor-el 18 hours ago

Unusual Sign-In Activity in my Hotmail Account

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):… (read more)

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):

Okay, so here we go again. But I am not going to provide: Troubleshooting Information (optional):

Here's the problem: In my Hotmail account, I am getting email "cards" (entries in my Hotmail account) that say: Unusual Sign-In Activity. Now recently, I spent a lot of time finally contacting and spending time with a Microsoft Tech Support agent. This agent helped me change the password on my main Hotmail account. Yet, I am still getting these annoying email "cards" in my Hotmail account. Now, I've analyzed these various email "cards" and I discovered a few things relating to Firefox. Here's what I found on all (5) of these separate email "cards": Sign-in details Country/region: Australia IP address: Please note I eliminated the IP address here because I don't know if it safe to do so or if I will be compromising my computer in any way. In order to share this IP address, I need to know if I am now dealing with an official Firefox support agent. If so and if it is necessary to share the IP address then please let me know in your follow up response. Date: 11/1/2022 4:46 PM (GMT) Platform: Windows Browser: Firefox Today, by the way, is: Sun 5 Feb 23 Time now: 4:16p Est at the time of writing this here line. It is interesting that the email "cards", all of them, have the same date and time: 11/1/2022 4:46 PM (GMT) There's something not right about receiving email "cards" from back in November 2022.

Now if you--the Firefox Support Agent--know what I can do to resolve and stop this annoying problem then please let me know by sending me an email to my email address. You have it from my Firefox account. Gosh, this is such an annoying problem. If you can help then please do so. Thank you.

Asked by OrangeMango 2 days ago

Last reply by James 20 hours ago

Lost Browsing Data

Hello, I recently reinstalled my software, due to a faulty hard drive. However, when I reinstalled firefox, I lost all my history and browsing data. Is there any way to r… (read more)

Hello, I recently reinstalled my software, due to a faulty hard drive. However, when I reinstalled firefox, I lost all my history and browsing data.

Is there any way to recover my data? Please help!

Asked by walazazulu 1 day ago

Last reply by jscher2000 - Support Volunteer 23 hours ago

How can I change the font color and size of closed captions?

I have discovered that I prefer closed captions with the letters in yellow rather than white. How can I make this change in Firefox on a computer with the Windows OS. … (read more)

I have discovered that I prefer closed captions with the letters in yellow rather than white. How can I make this change in Firefox on a computer with the Windows OS. Also, I would like bigger closed captions.

Asked by h.jane.brink 1 day ago

Last reply by cor-el 23 hours ago

File Upload button on the website that uses icefaces is not working

We have a website which has a file upload feature that uses icefaces (ace:fileEntry) and with the firefox 109 version it doesn't seem to work. On click of browse I am abl… (read more)

We have a website which has a file upload feature that uses icefaces (ace:fileEntry) and with the firefox 109 version it doesn't seem to work. On click of browse I am able to select the file but the upload does nothing which was working fine till version 108.

I have added screen shot of the same.

Let me know if any details is required. Any help is appreciated.

Thanks

Asked by sonaponraj 1 day ago

Last reply by cor-el 1 day ago