• Solved

Firefox won't start after updating Win 10 Pro to version 20H2

I updated Win 10 Pro to version 20H2 and now Firefox will not start. No error message; no appearance in Task Manager. Here's what I've tried to no avail: 1) Uninstalled a… (read more)

I updated Win 10 Pro to version 20H2 and now Firefox will not start. No error message; no appearance in Task Manager. Here's what I've tried to no avail:

1) Uninstalled and reinstalled Firefox several times, including manually removing all remaining Firefox files (including my profile folder) after uninstall.

2) Tried to start Firefox with administrative privileges.

3) Clean booted Windows and tried to start.

4) Turned off Windows Firewall and tried to start.

5) Tried to start in Windows Safe Mode.

6) Extensive Google searches to try to find a solution.

Oddly, Microsoft Edge will not start either, but Chrome starts and works normally.

This is but one example of why I have held off as long as possible from doing major Windows updates over the decades that I've used Windows.

Asked by hrk1 5 hours ago

Answered by hrk1 41 minutes ago

  • Solved

"403 Forbidden nginx" after Log In

When I login to Hulu.com, I am returned a white page that says, "403 Forbidden nginx" And the address in the URL bar is, "https://auth.hulu.com/web/null//null/welcome". … (read more)

When I login to Hulu.com, I am returned a white page that says, "403 Forbidden nginx" And the address in the URL bar is, "https://auth.hulu.com/web/null//null/welcome". However, if I change it to http://hulu.com, I am presented with my homepage. I shouldn't have to type hulu.com into the address bar. It should take me there, automatically when I click "Log In". This is happening in Firefox on both a windows 10 machine and a Linux Mint machine. why?

Asked by WalterRamjet 3 hours ago

Answered by cor-el 2 hours ago

  • Solved

ADD-ONS, I used to be able to logon with ADDONS and see "MY COLLECTION" of ADD-ONS when I updated Firefox

In previous releases, I used to be able to store my ADD-ONS in a COLLECTION so when I lost them after a new release, re-enter them. On this release 87.0 I can not find " … (read more)

In previous releases, I used to be able to store my ADD-ONS in a COLLECTION so when I lost them after a new release, re-enter them. On this release 87.0 I can not find " MY COLLECTION". Did they move it?

Asked by jagman55 9 hours ago

Answered by jagman55 9 hours ago

  • Solved

Backspace keyboard button not working in Firefox 87

Hello, I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the pa… (read more)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Asked by Anduma22 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Block video popups

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the v… (read more)

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the video. Apparently the popup blocker doesn't consider this to be a popup. Is there any way to kill this annoying behavior?

Asked by DaveStJohn 4 months ago

Answered by pojoho7699 4 months ago

  • Solved

"clipboard" location; how to access "clipboard"

where is the "clipboard"? how do i access "clipboard"? is there a "clipboard" or am i just dumber than box o rokz....to me a clipboard is a folder containing files i pl… (read more)

where is the "clipboard"? how do i access "clipboard"? is there a "clipboard" or am i just dumber than box o rokz....to me a clipboard is a folder containing files i place there to be sorted and refiled at a later time that is convenient for my schedule ....that is def. of a "clipbard " i'm guessing doesnt mean same thing in cpu code....so then why have option for "clipoard " when downloading is other option, ezr to access from firefox menu , then close, open desktop menu to access each individual folder for screenshots

Asked by oetkbtytr 1 day ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 day ago

  • Solved

firefox keep crashing while signed in to the "firefox account"

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specification… (read more)

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

  • Windows 10 Pro
  • version: 1909
  • OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

  1. open it in safe mode.
  2. refresh browser option.
  3. disable and delete all extentions.
  4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Asked by mohammad ghaznavi 1 week ago

Answered by mohammad ghaznavi 15 hours ago

  • Solved

Can't View Pocket

I can save to MyPocket but I can't view it. "My Library" shows only Bookmarks, History, Downloads. It used to have "view Pocket". All answers I see only tell me how to ge… (read more)

I can save to MyPocket but I can't view it. "My Library" shows only Bookmarks, History, Downloads. It used to have "view Pocket". All answers I see only tell me how to generate icon to save to Pocket. I attach a screen print.

Asked by jank1 1 day ago

Answered by tjn21 21 hours ago

  • Solved

Yahoo! Mail, Gmail and Google Are Not Loading with Firefox 87.0 (64-bit) - Firefox Reinstallation on 3/25/21 Didn't Fix Problem

Yahoo! Mail, Gmail and Google Are Not Loading with Firefox 87.0 (64-bit). Firefox Reinstallation on 3/25/21 Didn't Fix Problem. Here is the error message when trying … (read more)

Yahoo! Mail, Gmail and Google Are Not Loading with Firefox 87.0 (64-bit). Firefox Reinstallation on 3/25/21 Didn't Fix Problem. Here is the error message when trying to load Yahoo! Mail:

Secure Connection Failed

An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by edrcpa 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Computer shutdown!

Every time I type this into my windows run dialog, %APPDATA%\Mozilla\Firefox\Profiles, so I can search for it, my computer totally shuts down!! Firefox had a meltdown of … (read more)

Every time I type this into my windows run dialog, %APPDATA%\Mozilla\Firefox\Profiles, so I can search for it, my computer totally shuts down!! Firefox had a meltdown of some kind a week ago where every time my pointer touched the open window it locked everything up totally. I finally had it looked at and the person had to uninstall firefox and reinstall it. I was trying to recover my old tabs from before that but now it keeps doing this. Any help?

Asked by happyfrog 1 day ago

Answered by cor-el 1 day ago

  • Solved

Selecting and moving multiple bookmarks

I have collected a number of bookmarks which I now want to put into a single folder. I am having trouble selecting the bookmarks to move them all at once into the fold… (read more)

I have collected a number of bookmarks which I now want to put into a single folder. I am having trouble selecting the bookmarks to move them all at once into the folder. Please advise.

Asked by soe705353 2 days ago

Answered by cor-el 1 day ago

  • Solved

Previous Session disappeared and I can't seem to restore it

Hello, I didn't open Firefox from the 8th, I closed it normally as I always do with no worries since Firefox always launches with all my tabs+bookmarks saved and never re… (read more)

Hello, I didn't open Firefox from the 8th, I closed it normally as I always do with no worries since Firefox always launches with all my tabs+bookmarks saved and never remove cronology by itself. Guess updating must have done something, so I've read on the net and then here about some probable solutions, did find some files like recovery.jsonlz4 and .baklz4 along previous.jsonlz4 and sessionstore.jsonlz4 and saved them up in another folder, putting them back in the profile I've had on Firefox, but that didn't seem to have helped at all, Firefox still launches with nothing on and I don't know what to do anymore, so I've registered to ask for support here. Thanks.

Asked by sora_riku 1 day ago

Answered by cor-el 1 day ago

  • Solved

slow graphic function canvascontext.createLinearGradient()

Hello together, when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also… (read more)

Hello together,

when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also much slower as safari on mac. I drilled into detail and detected that it was caused when drawing polygons with color gradient (see attached image). Means that using canvascontext.createLinearGradient() instead of flat colors makes it slow. On the other hand using flat colors is perfectly fast.

I wondered, because I had much better experience with FF and installed an earlier version (78.9.0esr) on the same windows workstation and the problem was gone. Seams, that some change made the newer FF slower with this type of graphic..

CPU is i7 8650U 1.90 - 2.11 GHZ, OS is Windows 10 version 20H2

But the effect is the same on all windows workstations I tested. Would be happy to see, that I can use FF again with these type of graphic apps.

Asked by frank.schiller 5 days ago

Answered by TyDraniu 1 day ago

  • Solved

Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Google.com cannot be accessed (Did Not Connect: Potential Security Issue)

Hello, It has been more than 2-weeks since Firefox cannot access www.google.com issuing the error page : "Did Not Connect: Potential Security Issue", and the following ad… (read more)

Hello, It has been more than 2-weeks since Firefox cannot access www.google.com issuing the error page : "Did Not Connect: Potential Security Issue", and the following advanced data :

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for www.google.com. The certificate is only valid for the following names: www.google.com.eg, *.google.com.eg, google.com.eg

Error code: SSL_ERROR_BAD_CERT_DOMAIN

View Certificate

Asked by Shukry 1 day ago

Answered by FredMcD 1 day ago