Showing questions tagged: Show all questions
  • Solved

Re-Installing Mozilla - Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already… (read more)

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." ---

I read thru the different support forums and tried various answers/suggestions - no luck. Bottom line, I have uninstalled the browser, deleted all the old Mozilla folders from the machine and downloaded the .exe to try to re-install the browser. However, the installation crashes at about 70% completion and I still get the message listed above. I am running on Windows 10 and the PC is up to date with all patches.

I would appreciate if anyone can help me figure this issue out.

Asked by ankrnl01 3 months ago

Answered by ankrnl01 3 months ago

Firefox browser looks like a redacted document

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from l… (read more)

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from letters to blocked out squares making my email look like it has been redacted. How can I fix my Firefox installation to stabilize the font. I tried reinstalling and updated the advanced settings but I don't think that is the issue, it almost seems like a virus.

Asked by corn.maryl 1 week ago

Last reply by cor-el 1 week ago

Firefox refuses to enstabilsh connection

Hi, as of yesterday I'm no longer able to use firefox, since browsing doesn't work anymore. As soon as I try to load a page, a messge pops up that said that due to a poss… (read more)

Hi, as of yesterday I'm no longer able to use firefox, since browsing doesn't work anymore. As soon as I try to load a page, a messge pops up that said that due to a possible health risk firefox doesn't even bother to connect (and of course I looked for a link that allowed be to go on) The test is geman, but I think that the basic of the message. Unfortunately there is no support whatsoever in other languages.

I think I can change the settings in opera, which, as the best browser atm, would be a real improvent to firefox, but I am not able to export the chronic as well as the bookmarks, that why I stayd with FF. But now, since FF isn't running anymore, I decided to finally improve my Browser. How do I import bookmarks,chronic and other settings form FF to Opera ?

Asked by adicllong 1 week ago

Last reply by cor-el 5 days ago

  • Solved

Impression.link

Whenever I open Firefox I'm asked to download impression.link. It's keeps popping up even though I cancel. I've tried saving it to make it go away but each new tab I open… (read more)

Whenever I open Firefox I'm asked to download impression.link. It's keeps popping up even though I cancel. I've tried saving it to make it go away but each new tab I open in Firefox browser I get the same all over again. Impression.link pops up and asks whether I want to save or run it. I've never had this before and it's extremely annoying as I don't know if it's a threat. Do you know what this is and how do I stop it.

Asked by LJR 6 days ago

Answered by LJR 5 days ago

  • Solved

XPCOM error in Linux on Chrome OS Firefox 87.0

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/lib… (read more)

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/libxul.so: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory Couldn't load XPCOM.

I included a screenshot of the message and my firefox file directory

Asked by Aiden Snyder 5 days ago

Answered by Aiden Snyder 5 days ago

openh264 and widevine CRM plugin does not load

Hallo, Openh264 plugin does not load on raspberry for days. No tv sound on magenta tv. see screenshot. widevine CRM content decryption plugin dos not load to support mage… (read more)

Hallo, Openh264 plugin does not load on raspberry for days. No tv sound on magenta tv. see screenshot. widevine CRM content decryption plugin dos not load to support magenta tv. see screenshot. I don't know how to solve the problem. I updated the raspberry linux and firefox to the actual version. On my Windows 10 laptop every works fine.

Best regards, Rschnauzer

Asked by Rschnauzer 5 days ago

win10 new installation firfox cannot display anything

HI, new computer win10, fresh firefox download 4/13/2021, firefox cannot display anything. Chrome, Kiwi, msedge all work great just so. checked firewall, firefox is allow… (read more)

HI,

new computer win10, fresh firefox download 4/13/2021, firefox cannot display anything. Chrome, Kiwi, msedge all work great just so. checked firewall, firefox is allowed through. about:support, settings etc sites are not displayed either

Any idea whats happening? Any idea how to rescue? thx,-w

Asked by emptyFirefox 5 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 days ago

Why do I have to keep downloading more than twice?

Ive had Firefox for a very long time. In advertently I Closed the account and now downloading it Twice tbey keep asking me to download again. Why? I was about to call Ap… (read more)

Ive had Firefox for a very long time. In advertently I Closed the account and now downloading it Twice tbey keep asking me to download again. Why? I was about to call Apple help talking to Volunteers

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by sandrakayaker40 5 days ago

Last reply by TerryN21 3 days ago

  • Solved

Firefox is dead

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under… (read more)

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under the app, indicating that it is open. The screen "blinked" momentarily when I opened the app. I am a longtime user of Firefox and this same thing happened this morning when I opened the app, which I uninstalled, and then downloaded and installed this new app. Same problem.

Asked by Jim Dollar 4 days ago

Answered by TerryN21 3 days ago

Microsoft updated - Firefox won't work

Microsoft updated overnight and today I can't get Firefox to work at all. Have downloaded/installed 3 times, but it just keeps searching for my bookmarked sites (gmail a… (read more)

Microsoft updated overnight and today I can't get Firefox to work at all. Have downloaded/installed 3 times, but it just keeps searching for my bookmarked sites (gmail and comcast.net, for example). I have made Firefox my default browser. Any suggestions? I'm not sure I'll know if someone responds b/c I can't get into my email -- tho guess I could use Edge? I don't like using any Microsoft product ....

Asked by snraann 4 days ago

Last reply by Taimur Ahmad 4 days ago

Browser Update

Every wednesday I receive a comment from Firefox that my browser software is outdate. Every Thursday i have to reconnec to my addons, etc. Why does this happen so often… (read more)

Every wednesday I receive a comment from Firefox that my browser software is outdate. Every Thursday i have to reconnec to my addons, etc. Why does this happen so often and do you really update your software every week.

Asked by hfaust 3 days ago

Last reply by strafy 2 days ago

Browswer Default

I have installed Firefox as my default browser on a new iMac, but every time I open Firefox (after quitting it or shutting down my computer) it asks me AGAIN if i want to… (read more)

I have installed Firefox as my default browser on a new iMac, but every time I open Firefox (after quitting it or shutting down my computer) it asks me AGAIN if i want to set Firefox as my default browser. If I say "yes", I have to start all over again setting My Yahoo as my home(opening) page and reset all the bookmark shortcuts I've put into my bookmarks tool bar.

I've confirmed in Firefox, in Safari, and in System Preferences that Firefox is set as my default browser. I've uninstalled and reinstalled Firefox.

Asked by hbn3 3 days ago

Last reply by Taimur Ahmad 3 days ago

How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (read more)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Asked by jagadekar 1 day ago

Last reply by cor-el 23 hours ago

What is the last version number to run on Mac PowerPC (G5).

Old Mac needs browser. I know it is not the best, but what is the version number of Firefox that will run on PowerPC. This is the last model and the highest OS for PowerP… (read more)

Old Mac needs browser. I know it is not the best, but what is the version number of Firefox that will run on PowerPC. This is the last model and the highest OS for PowerPC. If you know where to download the most recent (haha) version of any browser that will run on this machine, please let me know that also. Many sites that say they can download old Safaris versions no longer function, just zombie pages.

Asked by whyaduck 2 hours ago

Last reply by cor-el 1 hour ago

  • Archived

Are there any conflicts or problems having 2 browsers on the same computer using windows 7

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser. … (read more)

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser.

Asked by gerryloman 8 years ago

Last reply by cor-el 8 years ago

  • Archived

When I updated FF Eco Start Page became my start PAge and default search place WHY?

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble corr… (read more)

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble correcting this and how can this happen to FF? I thought your browser was secure.

Asked by Rusyazman 8 years ago

Last reply by comgeek888 8 years ago