Showing questions tagged: Show all questions

Access denied to a site I've used many time

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server. Reference #18.cffa3b17.1618699359.ab8831c I don't know why it happened or … (read more)

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Asked by plopardo 1 day ago

Last reply by jonzn4SUSE 1 day ago

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 1 day ago

Last reply by avada 16 hours ago

Website is not displaying correctly

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the … (read more)

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Asked by alexandraesser 5 days ago

Last reply by JustSecurity 4 days ago

Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 1 week ago

Last reply by samandapecora 4 days ago

  • Solved

Backspace keyboard button not working in Firefox 87

Hello, I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the pa… (read more)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Asked by Anduma22 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Printer using system dialog box

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for t… (read more)

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks.

Asked by contact409 2 months ago

Answered by jscher2000 2 months ago

How do I write to Mozilla for help?

I have a specific problem...Firefox will not load a particular web site which it previously did for years. I have refreshed and reinstalled with no solution. Here is my … (read more)

I have a specific problem...Firefox will not load a particular web site which it previously did for years. I have refreshed and reinstalled with no solution.

Here is my story (nightmare)... When I try to launch my credit union, Navy Federal, the following appears on my screen.

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.859ec817.1618087497.20456bf6

I can launch other web sites with Firefox AND i can launch Navy Federal with other browsers. On subsequent attempts to launch Navy FCU, I always get the same Access Denied message, however, the Reference # changes. THANK YOU!!

Asked by tcraw 1 hour ago

Last reply by RageE1der 7 minutes ago

need to change my email but do not have access to old email

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old em… (read more)

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old email address which, I can not access. Please help

Asked by sacredspirit 4 hours ago

Instagram not loading says no connection even conneced to good network

Some sites are not loading like instagram and for some sites browser doesnt even try it directy shows connection problem and only loadds the page after reloading the site… (read more)

Some sites are not loading like instagram and for some sites browser doesnt even try it directy shows connection problem and only loadds the page after reloading the site many times

Asked by saakar18 8 hours ago

Complete uninstall and reinsrtall keeping all settings, bookmarks, addons, etc.

Using the latest 87.0 (64-bit) on a Windows 10 PC. I always keep multiple tabs open when browsing of my websites that I use everyday. Tabs constantly crash and have to be… (read more)

Using the latest 87.0 (64-bit) on a Windows 10 PC.

I always keep multiple tabs open when browsing of my websites that I use everyday. Tabs constantly crash and have to be reloaded. When I switch to a different tab the other tabs crash. Ads and videos crash the tabs. Firefox session crashes all the time too.

I believe something is corrupted and would like to do a complete cleaning of Firefox and install fresh while being able keep all my settings, bookmarks, preferences, addons, plugins, themes, etc.

I need complete step by step instructions or video to help me.

Installed plugins: Adblock Plus - free ad blocker Ant Video downloader Chirr App Copy All Tab Urls Google Translator for Firefox New Tab Homepage PriceBlink Coupons and Price Comparison RoboForm Password Manager Save Image In Folder Tab Session Manager Take Webpage Screenshots Entirely - FireShot TinEye Reverse Image Search Video DownloadHelper WebP image converter

Asked by rogue7474 8 hours ago

Last reply by strafy 5 hours ago

tooltips are not showing

I recently had to restore my computer to factory setting and Firefox was one of the first things I reinstalled when I was done. Everything seems to be working except that… (read more)

I recently had to restore my computer to factory setting and Firefox was one of the first things I reinstalled when I was done. Everything seems to be working except that when I put my cursor over a tab or an extension button instead of a tool tip it just shows and empty box. It's always showed a tool tip so I don't know why it started doing this now.

Asked by gothicweasel1 9 hours ago

Last reply by strafy 5 hours ago

Does Firefox for Windows 10 have a built-in ad blocker? (not wanting add ons)

I cannot find any specific areas in settings that show there is "ad blocking" options. I assume there is no ad blocking options without having to get an ad blocking add o… (read more)

I cannot find any specific areas in settings that show there is "ad blocking" options. I assume there is no ad blocking options without having to get an ad blocking add on, correct?

I have not been using Firefox long...I'm trying this out as I am used to Brave.

Asked by u96smh 11 hours ago

Last reply by strafy 9 hours ago

Incomplete Page Loading

Web pages don't load completely, I get green areas and places where all the letters and characters don't show up. This was after an Edge update. Thanks, Bill … (read more)

Web pages don't load completely, I get green areas and places where all the letters and characters don't show up. This was after an Edge update.

Thanks, Bill

Asked by billorchard 11 hours ago

youtube video not showing in website article

Hi i was checking the article of my website in Firefox and for some reason embedded YouTube video is not showing on Firefox browser. I've checked its working fine on chr… (read more)

Hi i was checking the article of my website in Firefox and for some reason embedded YouTube video is not showing on Firefox browser.

I've checked its working fine on chrome, opera and Windows default browser.

Asked by Best Chairs Reviews 12 hours ago

Last reply by cor-el 12 hours ago

sign in to email accounts

When using the Firefox browser, I have to sign in to frontier.com email twice before it will respond. When trying to open google gmail, I have to click on it twice. Neith… (read more)

When using the Firefox browser, I have to sign in to frontier.com email twice before it will respond. When trying to open google gmail, I have to click on it twice. Neither of these things happen when I use other browsers. What do I need to change?

Asked by harrywahl 13 hours ago

moz-extension

Hi there . Since I have uninstalled Webroot , they put this File in My Firefox . It displays a page to subscribe again . Something wrong with those Gys . I like to delet… (read more)

Hi there . Since I have uninstalled Webroot , they put this File in My Firefox . It displays a page to subscribe again . Something wrong with those Gys . I like to delete this . Can not find the File .

moz-extension://85b67e64-b6c7-4700-9b63-0f1oeff41bc/options/options.html

Can You help ?

Regards , Karl

Asked by guesshoo_ca 14 hours ago

Last reply by guesshoo_ca 11 hours ago

Access code required by my banks every time I log on their website.

Since about two weeks ago, every time I try to log on to my banks or brokerage account, I am required to answer security questions or request an access code via email or … (read more)

Since about two weeks ago, every time I try to log on to my banks or brokerage account, I am required to answer security questions or request an access code via email or text. What setting(s) can I change to remedy this situation?

Asked by r.garan49 15 hours ago

Last reply by cor-el 15 hours ago

Cannot access the log in page on banking website

I love firefox and I swear by it, but recently it has given me an issue continuously when trying to go to www.tdbank.com When I click on log in to online banking, a blan… (read more)

I love firefox and I swear by it, but recently it has given me an issue continuously when trying to go to www.tdbank.com When I click on log in to online banking, a blank screen appears with the message:

'''''Hmm. Looks like your browser's a bit out of date. Hum... parece que su navegador está un poco desactualizado. For a better online banking experience and full site functionality, please download the latest version of your favorite internet browser. Para lograr una mejor experiencia con Online Banking, le recomendamos descargar la versión más reciente de su navegador de Internet favorito. ''''

II will send an attachment with what I see. Please help me. No one seems to have any idea what to do.

Asked by cheezyelyah930 15 hours ago

Last reply by cor-el 13 hours ago