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Bookmarks have disappeared after Firefox update

Today I opened firefox and all my bookmarks were gone. I am still sign up with my account, but nothing is showing up. Tool bar is empty. If I do restore in manage bookmar… (read more)

Today I opened firefox and all my bookmarks were gone. I am still sign up with my account, but nothing is showing up. Tool bar is empty. If I do restore in manage bookmarks it doesnt have anything to restore it from. I dont know what to do, please help.

Asked by sandgirl108 6 hours ago

Last reply by Dropa 6 hours ago

Bookmark manager

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome… (read more)

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome. Not sure if I did something wrong in the PC settings but nothing I've tried has fixed the problem

Asked by josh10451 17 hours ago

Last reply by FredMcD 15 hours ago

My bookmarks have disappeared

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup f… (read more)

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup file.

Asked by charlie47 1 day ago

Last reply by charlie47 1 day ago

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 day ago

Last reply by FredMcD 1 day ago

Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (read more)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 2 days ago

Last reply by cor-el 1 day ago

Other bookmarks & Bookmark menu folders won't go away!

I can't get the "Other" bookmarks folder to go away. I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the va… (read more)

I can't get the "Other" bookmarks folder to go away.

I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the value to false. That didn't work.

I closed the browser after changing the boolean value to false & then restarted the browser. That didn't help.

I don't want to mess things up. I can't change the name of the folder. I was hoping that renaming the folder & then deleting it would solve the problem.

How do I hide the "Other" folder & the "Bookmarks Menu" folder?

I have a Mac if that helps any.

Asked by pcnerd 3 days ago

Last reply by cor-el 1 day ago

  • Solved

Bookmarks in Win10

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This chang… (read more)

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

Asked by bzabor19 2 days ago

Answered by bzabor19 2 days ago

  • Solved

Recovering bookmarks from WD My Passport backup

I've tried restoring bookmarks from a Western Digital "My Passport" backup to a new installation (on a new computer) of Firefox following the old computer "dying." The po… (read more)

I've tried restoring bookmarks from a Western Digital "My Passport" backup to a new installation (on a new computer) of Firefox following the old computer "dying." The post https://support.mozilla.org/en-US/questions/1265148 allows me to select the files to restore, but isn't able to copy them from the backup. ...any ideas? (I'll try posting this on the WD website as well.)

Asked by Lambert 3 days ago

Answered by cor-el 3 days ago

All of my bookmarks are gone and cannot find any backups what so ever

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!! … (read more)

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!!

Asked by Larrytw 4 days ago

Last reply by Larrytw 3 days ago

bookmarks/user profiles

I had to downgrade Firefox. Before I did I created a new profile so we would not lose the old bookmarks. Now Firefox downgraded and no bookmarks or profile. Then I upgrad… (read more)

I had to downgrade Firefox. Before I did I created a new profile so we would not lose the old bookmarks. Now Firefox downgraded and no bookmarks or profile. Then I upgraded back to the latest Firefox and still no profile or old bookmarks. Can anyone suggest where they might be?

Asked by rcs123 4 days ago

Last reply by cor-el 3 days ago

bookmark favicon is wrong

new firefox user trying to migrate from chrome i want to bookmark my trello board but it is not using the right icon. it is using the generic trello icon instead of the o… (read more)

new firefox user trying to migrate from chrome i want to bookmark my trello board but it is not using the right icon. it is using the generic trello icon instead of the one that is actually visible when i have them open. i use 3 different trello boards and need all 3 to be distinguishable only by the icon so this is a critical feature for me to be able to use this browser. this problem doesn't happen in chrome which i have been using. i have tried many extensions to try to locate the image that is actually being used, it doesn't work. i can't find the image being downloaded. how do i get the same icon that is showing in the tab to show up in the bookmarks bar?

Asked by thecoloryes 6 days ago

Last reply by thecoloryes 4 days ago