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Can't install addons

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection p… (read more)

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

Asked by Halixer 1 week ago

Answered by jscher2000 1 week ago

Firefox does not load mainstream sites on work machine

Hi, I have installed Firefox on my second machine at work, and I find it impossible to use it as it does not connect to many of my company's services, but also on many ma… (read more)

Hi,

I have installed Firefox on my second machine at work, and I find it impossible to use it as it does not connect to many of my company's services, but also on many mainstream sites.

For example, when I try to load sites like theguardian.com I get a window with the warning: "Did Not Connect: Potential Security Issue", for others like nytimes.com the message reads "Warning:Potential Security Risk Ahead". The lists of sites where these happens is long.

The thing is that on my other machine at work these sites are working perfectly. I have just loaded Firefox on the new machine, I have not added any extensions or plugins yet.

I am about to loose the old work PC, and it would be a shame if on my new machine I had to use Chrome!

Any help is appreciated Thanks Alex

PS I am writing this from my own laptop and not from the work PC

Asked by alesalva 6 days ago

Last reply by FredMcD 6 days ago

Undesirable feature

Hello! I love firefox, but latest versions have a feature that disturbs me a lot. I’m using more than one screen with different dimensions. Then I move firefox window fro… (read more)

Hello! I love firefox, but latest versions have a feature that disturbs me a lot. I’m using more than one screen with different dimensions. Then I move firefox window from one screen to another, firefox automatically adjust his window size accordingly. Please, tell me, how I can disable that feature? Thank you!

Asked by klokodunda 5 days ago

Updating Firefox broke it, spinning white wheel, constantly crashing scripts load times last at least ten minutes. HELP

The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bull… (read more)

The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bullet and did. I've been regretting it ever since. At best it works slightly slower than my old version which was 61.0.1. At worst I miss the days of internet explorer.

The most common issues are 1. White Wheel: When I swap tabs or open a new one I often get a spinning white wheel. This can last anywhere from seconds to at least ten minutes. I've asked around and tried everything suggested, nothing has gotten rid of it.

2. Scripts breaking: This started later on after installing it. Almost any time I refresh a tab or open a new one a script in some other tab breaks. At least twice I was just watching a video in one tab, not even touching the computer and a script breaks in another tab.

Please, I just want my browser to run properly. WITHOUT having to sacrifice my settings/history/bookmarks/addons

Asked by maswartz 3 days ago

Login that used to work no longer works

Login is apparently sending the wrong information. It used to work, but now hangs. I've cleared cache and cookies, rebooted, etc., to no avail. I have also re-installe… (read more)

Login is apparently sending the wrong information. It used to work, but now hangs. I've cleared cache and cookies, rebooted, etc., to no avail. I have also re-installed Firefox.

I can login successfully via Windows Internet Explorer, but not Firefox.

Any suggestions?

Asked by rrwms 1 day ago

Last reply by cor-el 1 day ago

BOOKMARKS are gone?!

2020年我使用firefox也大半年了,期间一直保持登陆使用,也正常联网 2021年1月我重新安装后,再登陆,同步回来的书签是我几年前的数据, 我以为是firefox版本问题,就尝试了几个不同版本,但同步回来的都是旧数据, 最后一次提示我密码错误,我被迫重置了密码,所有数据都清了零 非常伤心为什么一个已被人类使用了超过15年的功能会出现… (read more)

2020年我使用firefox也大半年了,期间一直保持登陆使用,也正常联网 2021年1月我重新安装后,再登陆,同步回来的书签是我几年前的数据, 我以为是firefox版本问题,就尝试了几个不同版本,但同步回来的都是旧数据, 最后一次提示我密码错误,我被迫重置了密码,所有数据都清了零 非常伤心为什么一个已被人类使用了超过15年的功能会出现这种问题,数据无价,请问能提供回我的账号2021年1月24日前的书签吗?

Asked by ebenkkk 1 day ago

youtube loads in at 280%

Every time I go to YouTube website it loads in at 280%. Very annoying. Just started and I don't know where to begin. When I click on the 280% in the bar it instantly goes… (read more)

Every time I go to YouTube website it loads in at 280%. Very annoying. Just started and I don't know where to begin. When I click on the 280% in the bar it instantly goes to normal view. Restarted my computer with no results.

Asked by jarekorn 3 hours ago

Last reply by FredMcD 47 minutes ago

Webcam undetected on the web browser

Hi, This is my first post here so let me know if I did anything wrong. So my problem is: my camera has been undetected by Firefox for a while now, without any change in t… (read more)

Hi,

This is my first post here so let me know if I did anything wrong.

So my problem is: my camera has been undetected by Firefox for a while now, without any change in the use of my browser. I've wanted to use it on Google Duo, on an online classes website, on a website where you can use your camera to try on glasses before ordering, and nothing... The latter was my last attempt and the only message I got from the website was "your camera is not detected". I really have no idea where to check for anything wrong on this topic, it works perfectly on other software (like Discord), so I guess it does not come from the camera itself. I checked the authorizations in Firefox, nothing special there either.

Any idea and/or tips for this kind of troubleshooting?

Thanks a lot in advance!

Asked by laiissa381 7 minutes ago

  • Solved
  • Archived

Disable Lhite netowrk plugin

Somehow, I appear to have installed a plugin called the Lhite Network Extension. It creates hotlinks to advertising sites from plain text "keywords" in web pages. The o… (read more)

Somehow, I appear to have installed a plugin called the Lhite Network Extension. It creates hotlinks to advertising sites from plain text "keywords" in web pages. The originator of the plugin is something called Advertising (gear symbol) Support, Inc. and their web site is www.advertisingsupport.com. The removal instructions on that site are generic and do not provide the specific name of the plugin for Lhite Network Extension.

Neither Lhite Network Extension or anything from Advertsinig(gear)Support are enumerated in Firefox's lists of plugins and extensions, nor is anything shown in the Windows 8.1 add/remove program utility. Registry searches are negative as well. Running Firefox in "safe mode" prevents the add on from loading, but I still don't know which one it is.

Any suggestions about how to rid myself of this would be appreciated.

Asked by 988020 7 years ago

Answered by philipp 7 years ago

  • Archived

I cannot get firefox to read a .chm file. Old Netscape does, explorer does, chrome does. How can I get Firefox to read a .chm file?

In Firefox 24.0 -> Tools -> Options -> Applications, I cannot choose a program (hh.exe) to read .chm files. When I choose to open a *.chm file I have only the op… (read more)

In Firefox 24.0 -> Tools -> Options -> Applications, I cannot choose a program (hh.exe) to read .chm files. When I choose to open a *.chm file I have only the option of saving it, not to open it. Other browsers like Explorer, chrome, even old netscape 7.2 allow me to open it and the program finds I presume the hh.exe file and away you go. I cannot find a way to get Firefox (my favorite browser) to read chm files.

Asked by 988420 7 years ago

Last reply by messagebot 7 years ago

  • Archived

Windows 8.1 Printing

Can anyone tell me the best printing add on to use in FireFox and Windows 8.1??? I need to print a page, also 2 pages or more, plus selected items etc I need it to be li… (read more)

Can anyone tell me the best printing add on to use in FireFox and Windows 8.1???

I need to print a page, also 2 pages or more, plus selected items etc

I need it to be like IE 10 & 11 print function Thanks

Asked by sayer46 7 years ago

Last reply by the-edmeister 7 years ago

  • Archived

How can I fix the page bottom scrollbar when it won't move?

When my screen is not maximized and a whole page won't fit in the available space, I need to move the bottom scrollbar to see the rest of a page. On some pages that work… (read more)

When my screen is not maximized and a whole page won't fit in the available space, I need to move the bottom scrollbar to see the rest of a page. On some pages that works. On most it doesn't. Is there a way to fix this. It has never been a problem before now. I am using Window 8.1

Asked by bamacd8 7 years ago

Last reply by Wesley Branton 7 years ago

  • Solved
  • Archived

autoplay and play button do not work for videos

I am trying to play a video (the website supports .webm, .ogv, mp4) but neither autoplay nor the start button seem to work. However, if I slide the control button to the … (read more)

I am trying to play a video (the website supports .webm, .ogv, mp4) but neither autoplay nor the start button seem to work. However, if I slide the control button to the right (+/- 40 sec) the video does play.

I have tried many of the solutions suggested in other threads (deactivating potential conflicting plugins, resetting Firefox, etc.) but none of them work.

What am I missing?

Asked by dutch78 7 years ago

Answered by dutch78 7 years ago

  • Archived

How do I change seetings icon (the little house) from yahoo back to firefox page?

The 'little house' icon was bringing up the Firefox settings page but now it brings up yahoo.com. How do I reset it to the Firefox settings page (if that is what it is ca… (read more)

The 'little house' icon was bringing up the Firefox settings page but now it brings up yahoo.com. How do I reset it to the Firefox settings page (if that is what it is called; whatever page comes up when clicking the 'little house' icon. I use this tool to delete history, etc.)

Asked by mleman9o6 7 years ago

Last reply by user709721 7 years ago

  • Solved
  • Archived

Windows 8.1 Errow in all 3 of my computers

Firefox is not working correctly in windows 8.1 computers. It does not shut down completely and then does not open with this error message. Attaching.... David@XXXxxxx… (read more)

Firefox is not working correctly in windows 8.1 computers. It does not shut down completely and then does not open with this error message. Attaching.... David@XXXxxxx.com... The window displays the message firefox is already running but is not responding. To open a new window you must first close the existing firefox process or restart your system. This is very annoying it happens all the time.

Asked by davidalmada 7 years ago

Answered by cor-el 7 years ago

  • Archived

Proxey server is refusing connection

I am running windows 8.1 on my lap top. I seem to have to alternate by changing my connection settings to open Firefox. After a session on the pc I can log back in with n… (read more)

I am running windows 8.1 on my lap top. I seem to have to alternate by changing my connection settings to open Firefox. After a session on the pc I can log back in with no problems. Shut down and go to log in again a few minutes later and I get the error message PROXEY SERVER IS REFUSING CONNECTION.

I have spoken to my provider and they tell e I do not have to have or should not need a proxry connection?. They also told me to try the following, which I have to admit is the only way I am now connecting to the internet.

Go to Tools-Advance-Connections. (configure how Firefox connects to the internet. SETTINGS.

In the window that opens I need to go to first option (configure proxies to connect to the internet) Here you are given three more options: 1.No Proxy 2.Autodetect Proxy 3Manual Proxy

If the box is checked for (2) above, I have to uncheck and check (3) above. Then restart the browser. It works fine....that is until I log out of Firefox. Go back in and I get the same error message, Proxy server refusing connection. This happens from time to time....not always. Some days it works fine on the last setting chosen. So I go through everything again as explained above and uncheck manual andthen I re check Autodetect....and it works. Next time it's the other way around, I just feel like a tennis ball bouncing from one option to the other and I should not have to be doing this. Never happened when I used XP or Vista?.

I have Mamaware cleaning installed and use Defender (which came with Windows 8). I have upgraded to 8.1 but the problem existed when I was running 8.

Asked by Doglove3 7 years ago

Last reply by cor-el 7 years ago

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  • Archived

Accidentally deleted my Firefox data through the uninstallation of Firefox UX browser. Is it possible for me to recover the data?

I chose to delete the Firefox UX's data when I uninstalled it and forgot that it shares the same profile and data with the current Firefox. How is it possible to recover … (read more)

I chose to delete the Firefox UX's data when I uninstalled it and forgot that it shares the same profile and data with the current Firefox.

How is it possible to recover my data, maybe with a files recovery software like Recuva or something?

Asked by mohdzarif 7 years ago

Answered by mohdzarif 7 years ago

  • Solved
  • Archived

Firefox always opens all previous tabs when starting

I've been using Firefox for quite a while, but it has recently begun opening every previously open tab when I restart a session. I only want the tabs I selected for my h… (read more)

I've been using Firefox for quite a while, but it has recently begun opening every previously open tab when I restart a session. I only want the tabs I selected for my home page to open. I've tried going to the options and selecting "Show a blank page" on startup, but even that is ignored and all of the prior tabs open on each new start. I've rebooted the computer and restarted Firefox, but the problem remains.

Asked by mjuby 7 years ago

Answered by Ed 7 years ago