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Use of credit cards, and Shopify stopped working, Only PayPal works

Just recently started using Firefox and Duckduckgo. Suddenly any attempt to use my credit card to charge anything I cannot click on the icon, or enter CC info. Very st… (read more)

Just recently started using Firefox and Duckduckgo. Suddenly any attempt to use my credit card to charge anything I cannot click on the icon, or enter CC info. Very strange. Same is true for Shopify although Shopify does send me a verification code. Only thing that works is PayPal. Annoying.

Asked by NightWatchRenBand 1 hour ago

Last reply by cor-el 48 minutes ago

mailto setting has disappeared twice

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage… (read more)

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.

Asked by brucelshew 1 hour ago

Last reply by cor-el 54 minutes ago

FF suddenly auto downloads to download folder. How to stop it?

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it … (read more)

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

Asked by lewistonlaw 4 months ago

Last reply by cor-el 2 hours ago

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 3 months ago

Last reply by cor-el 3 hours ago

HTTPS not available error message

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows th… (read more)

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows that the address is indeed HTTPS! Have I been hacked? Do I have a virus? I can find no help elsewhere. I have saved the error message but, using your "Browse" below will not show it in my documents.

Asked by Overviewer 3 hours ago

Last reply by cor-el 3 hours ago

Is there is list of file formats that have changed, and with which versions?

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading ema… (read more)

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading emails (the laptop was always set to leave them on the server), and go traveling. When I returned and turned my regular email machine back on, turn the "leave on server" off, and download all the emails to it.

The COVID break from traveling meant that some file formats had changed. When I tried to load the v78 profile from my desktop to v68 on the laptop, I got a lot of errors, and went on to do other chores. Now I've come back to this issue and decided to just load v 102 to my laptop. I want to be able to load all those emails and the address book. Does v 102 read earlier versions of files, and which ones? I have a large volume of emails that I want to load, review, and then archive about 99% of them. I really need to retrieve the address books, get rid of duplicates and dead addresses, and then save about 85% of them a vcards before deleting them from the address book.

It would really help to have a list of the files that changed with each version, so that we can see what files we need to look for.

I'm hoping that 102 will convert all previous formats, and if not, I can have a list so I can migrate these v 68 files to 102 when it imports them.

Running Win10 21H1.

Asked by ffs1 21 hours ago

Last reply by cor-el 3 hours ago

Wrongly shown the myanmar unicode in firefox browser

Dear Admin, My firefox browser can't shown the correct myanmar unicode script when I type in google page and other websites also shown the wrongly font scripts that are u… (read more)

Dear Admin,

My firefox browser can't shown the correct myanmar unicode script when I type in google page and other websites also shown the wrongly font scripts that are unable to read. I'd asked to google and they said it is the font rendering problem and advice ask to your team for help. Please take a look and advice me how to fix it. I'd installed myanmar unicode font in browser and set as default. Other websites which are use Myanmar unicode are also shown the wrong script in firefox browser. The browser version is 103.0.1(64bit).

Thanks for your kind response, Htet Aung

Asked by xtetaung.pe 13 hours ago

Last reply by cor-el 4 hours ago

A conflict with Firefox and Windows 10 64 bit, online keyboard?

There is a conflict between firefox and the windows on board keyboard. Crashes Firefox and the Microsoft on board keyboard. Can someone look into this please? Probably ju… (read more)

There is a conflict between firefox and the windows on board keyboard. Crashes Firefox and the Microsoft on board keyboard. Can someone look into this please? Probably just needs patch. Doesn't crash Microsoft Edge. Thanks for your help.

Asked by michaelgurvitz 17 hours ago

Last reply by Dropa 4 hours ago

Gmail login issue

Dear Support, I am running FireFox v103.0.1 on Windows 10 64 bit system. I am using Windscribe VPN service. I never had any issue logging into Gmail using this extension… (read more)

Dear Support,

I am running FireFox v103.0.1 on Windows 10 64 bit system. I am using Windscribe VPN service. I never had any issue logging into Gmail using this extension prior to the latest FF update.

I was able to login to my Gmail account on 2 Aug 2022. When I updated to the latest version of FireFox I kept receiving the following message. (see attached screenshot).

I have tried all advice on the Help Forums. I have even tried restoring my system to a previous restore point. Nothing has helped.

Please let me know what else I can try to remedy this issue.

Asked by DIZZYBROAD0718 11 hours ago

Last reply by Dropa 5 hours ago

Sync all windows and tabs

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not s… (read more)

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not sure what exactly has synced but I'm ultimately, trying to get my open windows with their tabs onto the new device. I'm sure there I a simple step I'm missing. Please help!

Asked by the Goat 6 hours ago

Last reply by cor-el 5 hours ago

Error code: SEC_ERROR_REVOKED_CERTIFICATE

So I have a website that had SSL revoked, but I just got it reissued and installed/activated. Since it's back I'm still having issues connecting to the website on Firefox… (read more)

So I have a website that had SSL revoked, but I just got it reissued and installed/activated.

Since it's back I'm still having issues connecting to the website on Firefox/Safari still, but not chrome.

Even though if I personally fix the error issue it's probably happening to other people using the same browser (I think?)

So my question is will the error ever go away on itself over time or is my website inaccessible to anyone using firefox unless they fix the error themselves in their OWN browser settings?

Asked by ifed27 16 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

can't no longer download files, pdf etc.

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files. T… (read more)

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Asked by info7277 8 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, sy… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 19 hours ago

Last reply by cor-el 8 hours ago

I CAN ONLY LOGIN TO GMAIL ACCOUNT WHEN FF v103 IS IN TROUBLESHOOTING MODE

Hello, I am running FF v103.0.1 on a Windows 10 laptop (with latest OS update installed). I am using Windscribe VPN. I have never had an issue logging into Gmail until th… (read more)

Hello,

I am running FF v103.0.1 on a Windows 10 laptop (with latest OS update installed). I am using Windscribe VPN. I have never had an issue logging into Gmail until the latest FF update.

When I try to login to Gmail I keep getting Your browser is not secure when I try to login to Gmail using FF v103.0.1. I followed the advice given to another user with the same issue. I put FF into troubleshoot mode. Login issue was resolved. I know I can't run FF in this manner all the time.

Can anyone please tell me how to fix the Gmail login issue I'm experiencing? Please let me know. Thank you.

Asked by DIZZYBROAD0718 10 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Middle mouse opens pdf

Hello, when I click on link with middle mouse button it will open that link on next tab but doesn't "jump" there, which is fine. But when I do the same with pdf links, it… (read more)

Hello, when I click on link with middle mouse button it will open that link on next tab but doesn't "jump" there, which is fine. But when I do the same with pdf links, it will automaticly "jumps" on the pfd file. And I don't want to. I want to open it like normal link (on next tab in background), because I have a lot of pdf files to open, and this makes it difficult to do it qucikly. Before some weeks this wasn't a probem, it started now.

Bes Regard, Josef

Asked by josef.benes 11 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago