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Lien Facebook

Bonjour, Je ne parle pas anglais, donc cette question sera posée en français. On m'a envoyé un lien facebook par messagerie et je précise que je n'ai pas de compte Facebo… (read more)

Bonjour, Je ne parle pas anglais, donc cette question sera posée en français. On m'a envoyé un lien facebook par messagerie et je précise que je n'ai pas de compte Facebook. Lorsque je clique sur le lien, Firefox s'ouvre sur la page qui contient la vidéo et qui est un compte public, et quand je clique pour lire la vidéo, c'est un nouvel onglet qui s'ouvre où l'on me demande de me connecter pour voir la vidéo et je précise que c'est un compte public. Lorsque je colle le lien Facebook dans le navigateur Microsoft Edge, j'arrive sur la page qui contient la vidéo et lorsque je clique sur celle-ci, la vidéo démarre sans aucun problème. Pourquoi est-ce que cela ne fonctionne pas avec Firefox ? Ma version de Firefox est la 81.0 (64bits). Merci pour votre aide.

Asked by 01benb 5 hours ago

Last reply by cor-el 39 minutes ago

Firefox keeps crashing at startup.

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windo… (read more)

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windows Check Disk function before this.

Crash ID: bp-fc921be9-068e-4555-9cb4-c08000200927

Asked by Meuri 5 hours ago

Last reply by cor-el 49 minutes ago

Scroll bar disappears

The scroll bar on the right of my screen disappears when I sign in to "The Guardian". This started within the last week. It works OK when I sign in to my other on line … (read more)

The scroll bar on the right of my screen disappears when I sign in to "The Guardian". This started within the last week. It works OK when I sign in to my other on line subscriptions (NY Times and Washington Post) and all other places I access. It works OK when I do a "Safe Mode" load of Firefox. I have explored the few Add-ons and Custom Settings but have not been able to determine the cause. I am having this problem on any of 4 different computers currently running Firefox 81.0 and Windows 10. Microsoft Edge is working OK if I use it.

Any help would be appreciated.

Jim

Asked by jdrolte 4 days ago

Last reply by cor-el 2 hours ago

Removing Firefox Alpenglow theme isn't possible

Hello, Since the new release version of firefox. There is a extra theme installed and I can't remove it because I don't like it. I'm using Thematic extention to rotate be… (read more)

Hello,

Since the new release version of firefox. There is a extra theme installed and I can't remove it because I don't like it. I'm using Thematic extention to rotate between my theme's that i like. I have looked in the menu to remove it manually, but the selection isn't there. The added picture shows the only option I have (it's in dutch) and that is manage. So how can I remove or relocate it.

Greetings,

Asked by Willem 1 day ago

Last reply by cor-el 2 hours ago

Problem with signing in YouTube on my PC

Hello, I have a problem with YouTube from my PC. I was already signed in my account and suddenly today I cant's see anywhere the option "Switch accounts" and "sing out" w… (read more)

Hello, I have a problem with YouTube from my PC. I was already signed in my account and suddenly today I cant's see anywhere the option "Switch accounts" and "sing out" when I click on my picture up on the right edge. Also, even though I am singed in and I can see my picture on up on the right edge, at the same time I see on the left, the icon to sign in (it is under history) and I don't see my playlists. However if I click on "Library" (above history) on the new page I see my playlists. If I click on the sign in on the left side (under history) it shows me it shows me again to sign in (even though I had signed in before and I could see my picture on the top of the right corner), I click on my icon and I read: 405. That’s an error. The request method GET is inappropriate for the URL /youtubei/v1/guide. That’s all we know.

It seems like I am signed in, but at the same time not signed in. It's very strange and it has never happened to me. Firefox is updated. On my mobile I don't have any problem. I used Google Chrome and Microsoft Edge and I don't have any problem. Everything is OK there. Only with Firefox on PC I have this problem. I cleared the Cache and Cookies and restarted it, but the problem remains. I also turned off all my add-ons and it didn't fix the problem. What to do? Please, I need your help.

Asked by sfakianaris 3 weeks ago

Last reply by tfinniii 5 hours ago

Firefox repeats crashing on start

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla… (read more)

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla Crash Reporter. Refreshed Firefox, same thing. Launched in safe mode, same thing. Disinstalled Firefox, reset machine, reinstalled it, got Crash Reporter again. Refreshed again, no luck. Tried safe mode, Firefox STARTS but crashes after a few monents showing Crash Reporter. Following instructions on Firefox website found the following crash report: Crash ID: bp-dfccbfd4-e7e5-4830-9c22-9f21e0200925 Chrome works regularly, Windows is up-to-date including optional updates. Thanks for help!

Asked by maurizio6 2 days ago

Last reply by philipp 6 hours ago

Firefox Downloads Not Starting

I started to download some files from a public web site and noticed, after downloading a few files, that the next few downloads all refused to actually start, showing unk… (read more)

I started to download some files from a public web site and noticed, after downloading a few files, that the next few downloads all refused to actually start, showing unknown time left. To clarify, a few downloads would work fine, but then I would attempt the next download and it would cause the download to hang. Worse, I cannot download any files - at all - beyond that until I close my browser and reopen it.

This has happened ive times in ten minutes. Every time, restarting the browser causes the files I attempted to download previously to immediately successfully download without any intervention from myself upon relaunch. I can then download another few files, and then it starts to hang again. I have been forced to move this downloading activity over to Google Chrome while reporting the issue, and so far Chrome does not seem to have any issues.

Any ideas?

Asked by CycloneGU 22 hours ago

Last reply by FredMcD 6 hours ago

A problem with setting a new bookmark

I hit bookmark this page and the window opens, 1st screen capture. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png Next I… (read more)

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Asked by reble 2 days ago

Last reply by jscher2000 13 hours ago

Why can't I access Twitter via Firefox

I can't access Twitter via Firefox, as of earlier tonight (9/26/2020). It is obviously a Firefox issue, since I can use the phone app (Android) and I was able to access u… (read more)

I can't access Twitter via Firefox, as of earlier tonight (9/26/2020). It is obviously a Firefox issue, since I can use the phone app (Android) and I was able to access using Chrome.

Asked by thurlow405 14 hours ago

Last reply by Wesley Branton 13 hours ago

Firefox turn some pages dark and don't lead them properly

For a couple of days I've had issues with Twitter, Google and Youtube not showing properly. The page is black and some thing don't load. If I refresh the page it seems to… (read more)

For a couple of days I've had issues with Twitter, Google and Youtube not showing properly. The page is black and some thing don't load. If I refresh the page it seems to solve the instance of the issue but it still keeps coming back.

Asked by KarlMarxus 1 day ago

Last reply by cor-el 18 hours ago

How to use 'Block Site' extension , need Docs ?

Hello & Thanks ; I installed 'block site' but cant find any Docs in how to use it , Even on its own site . I am particularly interested in its 'reverse mode' and its… (read more)

Hello & Thanks ; I installed 'block site' but cant find any Docs in how to use it , Even on its own site . I am particularly interested in its 'reverse mode' and its login password . Pls , where can I find Docs ? Thanks

Asked by vmars316 1 day ago

Last reply by cor-el 20 hours ago

Every week i have to re-logon to sites

Once every week it seems Firefox forgets im logged in and kicks me out from every site. I can close Firefox and turn off computer and im still logged in on Youtube on st… (read more)

Once every week it seems Firefox forgets im logged in and kicks me out from every site.

I can close Firefox and turn off computer and im still logged in on Youtube on startup, but some time during week it seems to drop the logged in state and i have to redo it on multiple sites.

Im starting to wonder if it has something to do with my Phone visiting Youtube on same account that screws it up. It seems to happen when i disappear from PC for some hours and comes back. In that time ive usually streamed Youtube content on Chromecast.

Ive had this happen meanwhile i was logged in on Youtube with the tab open. Once i refreshed i was logged out. Ive cleared cookies/cache to test if that was the issue but that didnt fix it. Other than that clearing cookies is disabled and has been so at all times.

This problem has been going on for a few months.

Asked by MeSaber 22 hours ago

Last reply by jscher2000 21 hours ago

Using ff on my pogo my mouse will not work on certain games like scrabble.

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I … (read more)

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I do not have these problems with another browser.

Asked by pygmy 1 day ago

Last reply by cor-el 22 hours ago

"restore previous session", "always check if firefox is your default" are greyed out on new computer

I recently bought a new computer, a custom build, and on firefox the above mentioned options are greyed out. I found this thread https://support.mozilla.org/en-US/questio… (read more)

I recently bought a new computer, a custom build, and on firefox the above mentioned options are greyed out. I found this thread https://support.mozilla.org/en-US/questions/1215650

In my Profile Folder, I do not have sessionstore [v56] sessionstore.jsonlz4 file(s), though I do have the sessionstore-backups folder and it contains recovery.baklz4 and recoveryjsonlz4.

Can I just move or delete the sessionstore-backups folder?

Asked by kkolsbun 1 day ago

Last reply by cor-el 22 hours ago