Showing questions tagged:

How do I permanently remove Mozilla Maintenance Service?

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my bro… (read more)

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my browser every time I update Firefox. I call it malware because its not wanted, and it behaves like malware by secretly downloading content without my consent and then shutting down my browser when it finishes by blocking access to all new tabs.

I've tried adding policies to stop auto updates, but Mozilla Maintenance Service ignores all policies. I'm going to see if I can contact AVG and explain to them that Mozilla Maintenance Service is malware and see if I can get it classified as such to see if that'll finally get through to someone because I'm sick of this crap constantly being installed and forcing things on me whenever they want and not when I want.

Now after this update, every google search forces open my location service trying to force me to give location rights. This update is even more malware than all the other updates before hand. Firefox is getting extremely dangerous.

Open 5 73

Automatic updates ignoring settings

I have automatic updates disabled, for the last month or longer I have refused to update Firefox and kept dismissing the notice when I start up my Firefox. Yesterday when… (read more)

I have automatic updates disabled, for the last month or longer I have refused to update Firefox and kept dismissing the notice when I start up my Firefox. Yesterday when I opened Firefox it just updated itself automatically and without even asking if I want to download the update. I tried to find a way to contact support but all I can find is posting a question on here, so hopefully someone can help me with this question: Why did Firefox ignore my update settings and download and install an update I have been denying for weeks now, and how can I prevent it from happening again?

I am on windows 10

Open 5 54

How to end dynamic browser feature changes?

As an older person, having to learn and relearn and constantly relearn how my browser functions is becoming more and more aggravating frustrating and put off ish. Back … (read more)

As an older person, having to learn and relearn and constantly relearn how my browser functions is becoming more and more aggravating frustrating and put off ish.

Back in the day, these things didnt change automatically, another version was released instead for download with build notes.

It is starting to feel like having a computer and using it is becoming a troll. Im being serious.

One day the tabs are smaller on the left side, the next week the tabs are somehow grouping together and even though I didnt ask for it to happen, nor did I make it happen, its happening!. Now I have a mute button on the tab, even though my computer already 9 different mute buttons.

One day I had my grand daughter over and it took me 45 minutes to realize why there was no audio on netflix for her to watch. These constant feature changes are being a major part of my and everybodys lives. We are all becoming more impatient with these things.

The majority of new features seem to be unused, from my perspective, by the majority of comments I read on here, facebook, x, etc, they are just simply jammed down our collective throats seemingly at the whims of a designer thinking to themselves "I'm going to move this button over here!" This stuff is not making our worlds better. This stuff is not making our lives easier. This stuff is not making our lives simpler.

The effect is the exact opposite. I read a story last month about an autistic teenager that had a cell phone, because everyone else has a cell phone. When they couldn't get their phone to do whatever it was they wanted it do, they threw it in frustration. Turns out they broke a window at school that cost $5000 by throwing the phone. i don't know what app this person was using or attempted to use, and what caused the frustration, but I sure feel that pain sometimes. The parent posted that because the school sent them a bill for the window replacement.

Let me repeat that: The parent received a $5000 invoice for a window their child broke at school, because they were frustrated with phone.

Is there a way to limit the feature changes or stop them while maintaining security updates?

I literally find myself using the internet less and less, and I feel like this has a lot to do with it. As your product becomes more and frustrating to use, I am using it less and less. And I know thats not what anyone wants.

Why can't we have the best of both worlds??

Open 3 45

Update problems

Dear Firefox friends, I am rather computer illiterate and use the internet only for emails and purchasing from Amazon. I have avoided installing Firefox updates, as they … (read more)

Dear Firefox friends, I am rather computer illiterate and use the internet only for emails and purchasing from Amazon. I have avoided installing Firefox updates, as they disable my sound and change language to Albanian, where I live, but don’t speak Albanian. Can you solve this, or will I have to just avoid installing updates? I have no concern for security; anyone can hack into anything they want, but it will do them no good; I don’t have anything that is sensitive, and my bank has everything well secured (and minimal funds anyway). Do you have a permanent solution – I don’t want to fix every update? I know you hate non-nerds like me, but I'm 80, and have neither the time nor inclination to be one!!!! Thanks, and have a great day,

Open 3 9

Why are there constant updates on my Firefox browser?

I just updated my browser less than a week ago. Today I got another notification for yet another update. This logs me out of everything. WHY so many and so frequent are … (read more)

I just updated my browser less than a week ago. Today I got another notification for yet another update. This logs me out of everything.

WHY so many and so frequent are firefox browser updates. I am about to stop using this brower if it continues. It's very disruptive!

Thank you for your attention to this.

Open 3 1 108

How can I submit a complaint?

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it s… (read more)

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it seems with a necessary Firefox update to my browser that impacts the performance of websites. I like to have multiple tabs open over a week or more. I don't want to close and reopen my tabs every time I want to use my computer. SO WHY are there SO many updates. It's seriously making me want to uninstall your browser and I have been using Firefox on multiple devices for years. More than 20 years now. It's seriously ridiculous to have a major update every week or even every other week where I have to shut down and save my work on ALL of my tabs just to update Firefox. I have never remember history and I am going to uninstall and reinstall from even greater security because I have serious concerns about the amount of data that big tech companies share with 3rd Parties and the government. I am an honest American citizen and I HATE being surveilled and having my private life sold to the highest bidder. But even though. the safety of your browser is a positive feature it becomes very difficult to WANT to use Firefox when my workflow is CONSTANTLY interrupted.

Seriously, You JUST updated on the 23rd/24th and now just two weeks later there's already ANOTHER update. And who even knows when that one dropped. I only checked it because sites were acting up. And EVERY TIME a site acts up it's because of an update. You have interfered with my user experience with Youtube, and Multiple Streaming Services, and Multiple Chat bots. It's thoroughly dis-satisfactory and disruptive, and ANNOYING. I want a tool that protects me while I am on the web. I do NOT want a tool that ruins my internet experience every week.

Open 3 27