Firefox Support Forum

HI, I think this going on less a year. I noticed sometime the menu bar blacken out for a second and return to white color, other time it just stay blacken till I use the mouse to click on the website and it change the color back to white.. If you want to get an idea what I'm talking about, move the mouse cursor while you're on Firefox and click on Taskbar you'll noticed that the Menu bar on Firefox will become black, and when you click on the website it'll go back to white its sort of like tabbing out.

Sometime when I go other room and come back I noticed the Menu Bar blacken out and it stay that way till I click on the site. The thing is while I'm typing when it does that, that when it making the beeping noise to prevent me from typing anymore till I click on the site. This is kinda of annoying.

Does anyone had this problem? How do I stop from doing this? I may be wrong, I think the reason it does this.. it is to check on the software update.. like Video Card update or Anti-virus update.

Thank you for your time xswordsmanx

I launched Firefox and a pop up came saying 'Dear Firefox user congratulations' we thank you for being a loyal firefos user etc... and proposing one year free netflix!!!I tried to close that tab but no ways.. I have had to go to the system monitor in the processes and kill the firefox session.. i attach to this msg screen shots from the issue..

According to my options dialog, Google is my default search engine. However, when I type any text in the address bar, the browser uses Yahoo to perform the search. Every answer I see tells me to go to "options" and change the default to Google, but Google is already set as the default.

I want the address bar default search enfine to be Google.

I am not able to connect to twitter with Firefox : when I click on "connect", the Connect form displays again, with the password cleared. I can connect easily with Microsoft Edge. Not tried on Chrome. Firefox : I use version 61.0.2 (64 bits) on Windows 10. Before to write here, I have cleaned the password registered in Firefox, and also deleted the cookies for Twitter.com and tried again. It is always the same.

Received message that I cannot upgrade. It appears that FF thinks I am running XP or Vista. How can I convince FF that the OS is Win 7 and upgrade to latest version of FF? I am currently having no issues, but, would like to get security updates.

When I'm on the US Weather Channel's website (I use the URL of "https://weather.com/weather/today/l/USMA0518:1:US" ) for the "Hourly" forecast pulldown menus for where I live in New England. When I click on the "Next 8 Hours" text at the bottom of the basic list while browsing with the latest version of Firefox Quantum (v.62, in 64-bit version) to view the next eight hours' worth of hourly forecasts, NOTHING happens to reveal the hourly forecast updates; while on the version of Microsoft Edge (currently dated for May 21, 2018) clicking on the "Next 8 Hours" actually reveals "the next 8 hours" of weather forecasts, like Firefox Quantum USED to.

I use the latest "v.1803" version of Windows 10 X64 for my operating system, and so far, where I'm someone who DOES need to check the Weather Channel for such forecasts as a "matter of routine"...should I simply drop Firefox Quantum 64-bit for MS Edge, or can the strictly 64-bit Waterfox browser be a better choice (AND still allow me to use that "Next 8 Hours" pulldown, as Edge still does)?

Thanks in advance for any help or advice!

The following Bookmark refuses to be removed/deleted

http://apps.esriuk.com/app/TimPeake/4/wmt/view/d64115f341c54560bdf7582052818809/index.html

Hi all,

I tried everything but nothing seems to work. Yesterday when I opened my computer all bookmarks and history were gone.

• • • I received this msg "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." ***

Hence I tried with all of the following options and nothing has worked yet.

-I tried the "places.sqlite" file solution multiple times (renaming, deleting, etc.). Did not work. -I tried refreshing Firefox solution (completely new profile). Did not work. -I tried deleting & reinstalling Firefox. Did not work. -I also try restoring bookmarks from library and a new error message shows: "Unable to process the backup file." -I tried to export my back-up HTML bookmarks that I saved from 3 months ago. Guess what? Did not work. -I tried to get the bookmarks from other browser (chrome) and it did not work either.

Can any of you help me recovering the bookmarks please? Thanks in advance.

I can't update Firefox to the latest version. I HAVE to use version 52.9.0 because ANY later version will NOT open a link in a new tab when I right click mouse "open in new tab." NOTHING happens.

This happens on only 1 of my Win 7 machines. It occurs with both a USB kbd and a wireless kbd. Only CTRL held down continuously reduces the window Zoom. No other key needs to be pressed. Thus, can't use CTRL-+ to restore zoom, though I can click in address bar or use Zoom in the hamburger menu. Another thing that happens is when a Print box gets to the point where it displays the printer name, it cycles rapidly through the list of printers, and it is impossible to change back to any other than the last on the list. It's behaving as if some key were chronically on, but it is the same with the two different kbds. Things work fine in Microsoft applications. Just upgraded today to 62.0. Tried re-loading the installer and doing a fresh install, as well as trying the Refresh suggested in Troubleshooting, but neither of these produced any change. It's as if some kind of crazy kbd shortcut was installed without my knowing it, but I can't find anything that seems that it would behave this way. Sorry, but there's no screen shot that can show this thing. It's possible that I hit some kind of 3-key rollover thing that changed this behavior, but I have no idea what this would be, much less how to fix it.

I'm using windows 7 ultimate & FF ESR52.9 -32. I am unable to upgrade or install FF60. I get error saying i need windows 7 or later. I ran sfc /scannow and it found no integrity issues.

I have windows 7 professional on my laptop and was able to upgrade 52.9 with 60 - without issue. I have the same avast a/v on both systems.

I apparently took an update today that when I go to bookmark a site or page, there is a screenshot of the site attached to the top of the dialog box. (see uploaded images) Frankly, I don't see the logic of it, but who knows why you guys do the things you do sometimes. However, it has obviously increased the size of the dialog box. Consequently, when I expand the menu to "choose" folders and such, the entire thing is running off the bottom of my screen and it does this because I have to use the Windows magnifier, and I have it locked to the task bar and so this "screenshot" that is now attached to the bookmark menu dialog box is pretty much cut-off as well while at the bottom I can barely view any of my folders.

Even though I think it's a silly idea, it probably works fine for those who don't have to use the Windows magnifier, but for me--it's irritating and I wish to know how I can go in and remove the feature, plese.

Also, since you have moved the majority of the Menu bar features into the hamburger menu--why have you not yet moved the "view" tab into the hamburger menu as well? I use it quite a bit, being visually handicap ed and I wouldn't mind it much if you would include it in the hamburger menu as well so I don't have to keep opening the Menu bar just to use the View tab.

Thank you.

when I download from the mozilla site the free Firefox BROWSER and click on the Firefox logo on the left next to the file ( Firefox Quantum is the header ) , the " verifying Firefox fills up with the blue line , then I always get a drop box which reads " Firefox is damaged and can't be opened, you should eject the disc image ( I do that ) , than I start all over again and the same message appears all over again... another question is Mackeeper part of " Mozilla " ?? I have seen this name on downloading pages.

Can you help me please to download the Firefox Browser ? your assistance is very much appreciated. thank you Stutt9gart

I am currently on Firefox v52.5.0 ESR and I want to stay there, because the new Quantum is useless to me. Unfortunately, I didn't set my update to never before the latest round of automatic updates. Everytime I bring Firefox up, it starts the update before I can set the update switch to never. I then wind up on v60+, and I do NOT want to be there. How do I go about installing v52.5.0 and having it stay there?

I got this message, when I follow the "learn more" link it says Firefox has ended support for Windows XP and Vista. But I actually have Windows 10. Why doesn't FF recognize my system?

Thanks for your help!

I have been using multi-level bookmark folders with a lot of URLs for awhile and they worked fine. Upon upgraded to Firefox Ver. 60.2.0esr (32-bit) yesterday, however, I can not find where they are any more. Basically, I have no idea what is the new entry point to these folders from the new basic FireFox screen. Since I have been saving HTML backup files regularly, I tried to follow that procedure to make a new backup and it did get saved to my H/D with the content organized like all the earlier ones. I tried to import one of the earlier backups. It seemed to work. Yet, I could not find where did it go afterwards. I do find some single level / linear listings of many URLs of sites that I visited previously under "Other Bookmarks". Most of them were a long time ago (I can even remember the subject.). Although I spotted some that are fairly recent (within the past month). But, surprisingly, one has triple identical entries. This is very puzzling. Please provide some guidance. Thanks a lot,

Abe (2018-09-05 17:56)