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Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 5 months ago

Last reply by nzmusiclover2192 6 days ago

Unable to Restore Firefox Acconut with Recovery Keys

Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the following … (read more)

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

Asked by banooja 4 months ago

Last reply by David 3 months ago

Firefox keeps asking for the master password even though I only use sync for bookmarks

Every time shortly after starting Firefox, it asks me for the master password. I've read that it has to do with synchronisation via a Firefox account and the saved login… (read more)

Every time shortly after starting Firefox, it asks me for the master password. I've read that it has to do with synchronisation via a Firefox account and the saved login credentials for that account. But I use sync exclusively for bookmarks, not for logins.

Is there a way to use the master password, use sync for bookmarks, but prevent Firefox from pestering me with the master password when I don't need to log in to a website?

Asked by charvat.k 3 months ago

Last reply by cor-el 3 months ago

Google Sign in next button not working

I cleared the cache. Instructed to check DNS server automatically but I can not find that under Edit - Settings. Do I need to do something different? Linuxmint 20.3, FF … (read more)

I cleared the cache. Instructed to check DNS server automatically but I can not find that under Edit - Settings. Do I need to do something different?

Linuxmint 20.3, FF 100

Asked by borgward 1 week ago

Last reply by FredMcD 1 week ago

This is so stupid, I was just on Facebook then it told me to refresh, now theres some security crap.

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you k… (read more)

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.

Asked by scott150 6 days ago

Last reply by Terry 6 days ago

Latest Firefox update & F-Secure browser extension

After the recent Firefox update that I received on 5/17/22, my F-Secure Firefox browser extension no longer works with it. Any help to remedy this would be appreciated. … (read more)

After the recent Firefox update that I received on 5/17/22, my F-Secure Firefox browser extension no longer works with it. Any help to remedy this would be appreciated.

Asked by John V 6 days ago

Last reply by Dropa 6 days ago

Cookies

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. An… (read more)

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. Andrew

Asked by oneoldwahoo 6 days ago

Last reply by cor-el 6 days ago

Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (read more)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 5 days ago

Last reply by FredMcD 5 days ago

2FA QR code, how to generate

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks! … (read more)

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks!

Asked by idondoty 5 days ago

Last reply by cor-el 4 days ago

OlyKey a Physical Security Key Firefox wants me to register but the registry failed. Help - What now?

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down w… (read more)

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down window opened saying Windows indicated it had to be registered with Firefox. I clicked okay and followed the steps to create a PIN which I did. Then it said to touch my Security Key which I did and another drop down box opened stating the device failed to register.

I tried this three times, now what? Why do I need to register my Security Key? How can I see if it is registered with Firefox? What is keeping it from connecting to Facebook?

Everything I read and watch does not expose this kind of problem. I don't know how to see if the problem is Firefox, Windows, or Facebook! UGH

Help!

Asked by outermost500 4 days ago

Last reply by Dropa 4 days ago

Firefox won't recognize Manual Proxy configuration

I set manual proxy configuration to access provate network. Browser is unable to contact private server. Even when manual proxy configuration is established, browser stil… (read more)

I set manual proxy configuration to access provate network. Browser is unable to contact private server. Even when manual proxy configuration is established, browser still access public domain web pages such as youtube or any other public page, which means that it is not recognizing Manual Proxy settings.

Asked by gustavo.eduardo.morales.ortega 4 days ago

Last reply by Dropa 4 days ago

Viewing Firefox password

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently log… (read more)

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

Asked by greg.rippin 3 days ago

Last reply by cor-el 3 days ago

How to stop Firefox from downlading htm files?

How to stop firefox from downloading x.htm files? I have checked "Always ask me where to save files" in the Downloads menu, for every file type available there, and it st… (read more)

How to stop firefox from downloading x.htm files? I have checked "Always ask me where to save files" in the Downloads menu, for every file type available there, and it still will download x.htm without asking.

Asked by Leszek 3 days ago

Last reply by Dropa 2 days ago

"Supposed" added security

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device agai… (read more)

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device again, your system ignores it. This "Added Security" is not helpful. nor is it adding any security to anything. All you are doing is making me look for other web browsers. Google Chrome does not do this. Safari does not do this. Opera does not do this. I do not need to be contacted via text message, OR ANY OTHER WAY, to gain access to MY email account. Stop holding me hostage!!

Please tell me how to get rid of this absolutely horrible "feature."

Asked by shremson 2 days ago

Last reply by cor-el 2 days ago

Selectively allow websockets

Firefox supports Websockets, which allows servers to push arbitrary data to the client, instead of having to rely on polling methods via HTTP and JS. Whilst solving one p… (read more)

Firefox supports Websockets, which allows servers to push arbitrary data to the client, instead of having to rely on polling methods via HTTP and JS. Whilst solving one problem, it creates another. I do not like the idea that any website can just ask Firefox to make a persistent WS connection without my consent. The same is true for service workers, but (unlike websockets) i'm not at all interested in using those. Luckily there's a configuration option to disable support for websockets, network.websocket.enabled, wich is exactly what i've done.

Is there a way to selectively allow websockets, based on IP or domain? If not, why isn't there one? Am i really the lone outsider who's concerned about security?

Asked by BjornR1989 2 days ago

Last reply by cor-el 2 days ago

Porblem with online transaction

During an online transaction I get into a loop where Firefox reports "Firefox prevented this page from reloading automatically". I respond with Allow but the situation re… (read more)

During an online transaction I get into a loop where Firefox reports "Firefox prevented this page from reloading automatically". I respond with Allow but the situation repeats. I have changed the settings to standard for this particular website, but the problem persists and appears to be the reason that the transaction eventually fails. What other settings or adjustments do I need to make to allow Firefox to automatically reload a page on a trusted site?

Asked by j.ellis234 1 day ago

Last reply by cor-el 1 day ago

unfourtunately Reset password and my data lost , How can get back?

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this … (read more)

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

Asked by mahbubur957 1 day ago

Last reply by Seburo 1 day ago