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Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

Asked by gumby_dammit223 3 days ago

Answered by FredMcD 2 days ago

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Manage Excepitions in Privacy and Security

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine. However that are certain sites … (read more)

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine.

However that are certain sites that are listed in the "Managing Data"-list that are not proceeded with a "https://www...", a typical example is "google.com".

I have not been able to add such sites to the exceptions.

If I just write "google.com" in "Address of website", and choose Allow, the system automatically adds a "https://www.../ in front so the exceptions list looks like . . https://www. google.com . and the cookies listed as google.com are deleted when I close Firefox.

How can I add such sites to the exceptions?

Asked by LarsGardneus 4 days ago

Answered by LarsGardneus 2 days ago

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  • Locked

My electronic certificates have disappeared from the firefox container

My electronic certificates have disappeared from the firefox container: A few days ago my electronic certificates have disappeared from the firefox container The certific… (read more)

My electronic certificates have disappeared from the firefox container: A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it is the second time Firefox has lost a certificate in 2020. The certificates I need for any management before the administration of Spain and more now with the COVID After it is granted, you have to verify your identity with the Tax Agency, and they have already called my attention for renewing the same year a certificate that firefox loses when it is updated. I'm very, very pissed off I will have to switch to Chrome

Asked by Javier Olivares Sebastiá 3 days ago

Answered by FredMcD 3 days ago

  • Solved

I've been logged out of my websites every time I close the browser

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. … (read more)

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. My settings have been the same for years and haven't changed.

Asked by joshandjosh92 3 days ago

Answered by jscher2000 3 days ago

  • Solved

Accessing login information from one private window to other private window

I have logged into my gmail from one private window. Then I opened another private window to login to my other gmail account. I have found that the new private window is … (read more)

I have logged into my gmail from one private window. Then I opened another private window to login to my other gmail account. I have found that the new private window is logged into my account (the first one). Should private windows work this way?

Asked by rifatrubayatul 5 days ago

Answered by TyDraniu 5 days ago

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default search engine

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up w… (read more)

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up window). Pop up window never shows. What's the fix? This is supposedly a virus. Not Yahoo's fault. thanks

Asked by joszyd 5 days ago

Answered by joszyd 5 days ago

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Recent Firefox upgrade won't talk to my bank's website

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message: Secure Connection Failed An e… (read more)

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Asked by stevejq 1 week ago

Answered by stevejq 5 days ago

  • Solved

Problem with getting rid of all the "Cashed Web Content" using the appropriate commands in Preferences Privacy & Security

Despite the fact I have set Firefox in permanent private browsing, I routinely have to use the "Clear Data" command to remove cashed web content. I don't like stuff bein… (read more)

Despite the fact I have set Firefox in permanent private browsing, I routinely have to use the "Clear Data" command to remove cashed web content. I don't like stuff being dumped on my hard drive. Recently I have been unable to remove some of this cached web content, initially 32Kb, but now it is up to 752Kb - could this be malware?! How can I find out what it is and how can I remove it?

Asked by petewilson213 1 week ago

Answered by petewilson213 5 days ago

  • Solved

Container Tabs - whenever I go to sign in to youtube within a container tab it displays error message "oops"

whenever I go to sign in to youtube within a container tab it displays error message "oops". It redirects to the oops page every time (https://www.youtube.com/oops). I've… (read more)

whenever I go to sign in to youtube within a container tab it displays error message "oops". It redirects to the oops page every time (https://www.youtube.com/oops). I've tried disabling all other adds on but this makes no difference. It works fine for all the other google sites I use!

Any ideas on what I should be doing?

Asked by ljnsljndljnslknsljsnb 1 week ago

Answered by cor-el 1 week ago

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gogle and yahoo analytics

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics… (read more)

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics ?

Asked by Manfreddy 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Facebook on Firefox

This morning I only see a white screen logging into FB on my Windows 10 desktop. All other sites seem to be working. I can log into FB on my phone and using Edge (not m… (read more)

This morning I only see a white screen logging into FB on my Windows 10 desktop. All other sites seem to be working. I can log into FB on my phone and using Edge (not my default browser). I have deleted cookies and history and tried to "refresh" Firefox without success. I do not use FB container. Please help.

Asked by jjant2004 1 week ago

Answered by cor-el 1 week ago

  • Solved

phony firefox update pop up

I have been using MOZILLA / Netscape/ Firefox Since 1996/7. Periodically I have a problem . LIKE RIGHT NOW I have to use Chrome to contact you because your latest versi… (read more)

I have been using MOZILLA / Netscape/ Firefox Since 1996/7. Periodically I have a problem . LIKE RIGHT NOW I have to use Chrome to contact you because your latest version is seriously corrupted and under attack from ; "attachappstreams.best You already know that because you've got a web page warning us of it. But you don't have a way to fix it. No matter how many times I delete it. Reboot my Windows 7 desktop. Or open and close the latest version of Firefox. That damn phony update keeps popping up with bells and blue screens and I can't use your browser until YOU GUYS figure out how you screwed up and gave them access. ADD ons and Ad blockers are equally dangerous and I limit them to only 2 for the past 5 years. Get a handle on the is , guys/gals . Or sadly, because I really don't like Chrome. But what choice do I have. FIX IT. IT Quickly. Or you're going to lose serious market share. Just like you did to Internet Explorer 20 years ago.

Asked by expo21 3 months ago

Answered by Seburo 3 months ago

  • Solved

navigator.mediaDevices.getUserMedia never resolves

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0) navigator.mediaDevices.getUs… (read more)

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0)

navigator.mediaDevices.getUserMedia({ audio: true}).then(() => console.log("done"))

Otherwise, the Promise never resolves or rejects. Is this a bug or a feature, and where is this documented? Is there a media Config setting, to tell Firefox to allow getUserMedia Promise to resolve in non-active Tabs? Otherwise this looks like a bug for me...

Asked by Ki-Hyoun Kim 3 weeks ago

Answered by Ki-Hyoun Kim 1 week ago

  • Solved

Remove AMAZON and GOOGLE from firefiox top sites

I have researched this site and elsewhere, and tried everything I can. Is there a way, in firefox 81.0.2 (latest as of this post according to mozilla) to remove amazon an… (read more)

I have researched this site and elsewhere, and tried everything I can. Is there a way, in firefox 81.0.2 (latest as of this post according to mozilla) to remove amazon and google from the "top sites" suggestions. For every other website, firefox lets you remove them from the list easily, but not with amazon or google. Ive removed it, deleted all history, clicked the dismiss button, the remove button, nothing, its still there. To prove that its an advertisement by firefox, even when I tried editing the link, firefox simply re-added the original one for me (how convenient!). Ive been with firefox almost 2 decades now, but if they are going to force advertising like this than obviously I need to look into other options.

Asked by andrew.l.johnston 1 week ago

Answered by jscher2000 1 week ago