Showing questions tagged:

Windows 7 running Firefox v115.40.0esr dll error

I have a windows 7 operating system running Firefox v115.40.0esr and the program runs but I am continually getting the error: The procedure entry point GetSystemTimePrec… (read more)

I have a windows 7 operating system running Firefox v115.40.0esr and the program runs but I am continually getting the error: The procedure entry point GetSystemTimePreciseAsFileTime could not be located in the dynamic link library KERNEL32.dll Is there a fix for this?

Open 6 20

Poor performance of Fire Fox browser

I been using FireFox for at least a decade I am really disappointed in it's current state. It is very slow OIS is Version 26.6.2 (25G83). Constantly telling me it can't f… (read more)

I been using FireFox for at least a decade I am really disappointed in it's current state. It is very slow OIS is Version 26.6.2 (25G83). Constantly telling me it can't find server when I hit an website link? Also frequently says secure connection? I want my FireFox back.

Open 5 20

I would like to decide for myself what the best optimisation and performance settings are. How can I override the autoselection of these settings?

Your current build of firefox runs substantially worse for me than previous versions. I use Firefox because it is non-chromium, which typically offers more user freedom a… (read more)

Your current build of firefox runs substantially worse for me than previous versions. I use Firefox because it is non-chromium, which typically offers more user freedom and control, but these new performance settings which cannot be edited individually, but are controlled automatically, are overstepping. Please advise how I can change the settings on a deeper level than simply switching off hardware acceleration. I'd like to limit multiprocessing primarily, but I would also like to have access to other performance settings. Further, I would like to have more control over how Firefox can access my devices. Please advise how I can access and edit the full list of permissions available to Firefox. I ask for this in the interest of transparency and personal data protection.

Open 3

Firefox problem with Microsoft M365

Longtime Firefox user, Lenovo desktop, Windows 10 user, have Firefox version 154. Can log into my microsoft M365 account, but whan I click on "Search", my files do not ap… (read more)

Longtime Firefox user, Lenovo desktop, Windows 10 user, have Firefox version 154. Can log into my microsoft M365 account, but whan I click on "Search", my files do not appear. Box appears saying "No Recent Items" in place of my list of files.

Can this be fixed at Firefox??? I'm forced to us Chrome, which I do not want to do. Thank you. Mike Manning Text [redacted phone# and email from community support forum]

Open 3 50

dont sing server

Hello Mozilla VPN Support, I recently purchased Mozilla VPN and installed it on my system using the Flatpak version. My operating system is **Linux Mint 22.2**. The probl… (read more)

Hello Mozilla VPN Support,

I recently purchased Mozilla VPN and installed it on my system using the Flatpak version.

My operating system is **Linux Mint 22.2**.

The problem is that the VPN connects successfully to any server, but after a short time it disconnects automatically. This happens with every server I try.

Interestingly, if I use the Mozilla VPN browser extension, it works correctly and stays connected. However, the browser extension does not provide access to all the countries that are available in the full VPN application.

Could you please help me determine why the Flatpak application keeps disconnecting and whether this is a known issue with Linux Mint 22.2 or the Flatpak version?

If you need any logs or additional information, I would be happy to provide them.

Thank you for your assistance.

Kind regards, Nikos

Open 2 70

the sports widget

hello! this may not be an emergency, but im still curious. will the sports widget be updated after the world cup? i think this would be cool if after the world cup people… (read more)

hello! this may not be an emergency, but im still curious. will the sports widget be updated after the world cup? i think this would be cool if after the world cup people could choose a sports they want to follow (tennis, soccer, formula-1, etc.) and the widgets will show the updates of the following sport. what will be after the world cup ends?

Open 1 60

how to update my Fire Fox and stop errors and slow downs

I would like to speed up my Fire Fox and update my Fire Fox to the latest version for my computer. I would also like to stop the errors and slow downs and the message tel… (read more)

I would like to speed up my Fire Fox and update my Fire Fox to the latest version for my computer. I would also like to stop the errors and slow downs and the message telling me that the internet is telling me that the site is not working or slowing down my internet and i should close my internet.

Open 1 110

How can I restart my VPN service if it is not running in the background? I have a Mac.

bold text I have just installed Mozilla VPN but it doesn't seem to be running in the background properly. How can I verify that it is running? And how can I restart it if… (read more)

bold text I have just installed Mozilla VPN but it doesn't seem to be running in the background properly. How can I verify that it is running? And how can I restart it if it isn't running? I have a Mac.

Open 1 110

why is malwarebytes quoting 192.178.192.132.443 that the globeandmail.com website and theweathernetwork.com websites are unsafe in Firefox

Using your browser for first time today using two popular websites that are used daily (theglobeandmail.com and theweathernetwork.com) that Malwarebytes deemed these unsa… (read more)

Using your browser for first time today using two popular websites that are used daily (theglobeandmail.com and theweathernetwork.com) that Malwarebytes deemed these unsafe quoting 192.178.192.132.443 - they are now blocked and don't understand why these websites would have any problems. Can your team help rectify this problem please. E. Scholten [redacted email from community support forum]

Open 1 40

I want to load mozilla vpn onto my GLiNet BE9300 Router. How do I do this

I want to create a wireguard file that I can load onto my router to permit me to use mozilla vpn on my router as i will be using it on static devices eg TV which I want t… (read more)

I want to create a wireguard file that I can load onto my router to permit me to use mozilla vpn on my router as i will be using it on static devices eg TV which I want to connect through the router. I understand this can be done but the syntax offered does not seem to work on my PC running win 11.

Open 1 40

Mozilla not working on Windows 10 PC

Hi Folks, Mozilla VPN no longer works on my Windows 10 PC. The program runs and the little desktop window appears. However, when I click Mozilla VPN on, it clicks off i… (read more)

Hi Folks,

Mozilla VPN no longer works on my Windows 10 PC. The program runs and the little desktop window appears. However, when I click Mozilla VPN on, it clicks off immediately. Ideas?

Mark

Open 1 30

One full screen tab open somewhere makes the windows taskbar disappear on other non full screen windows

Whenever I make a video fullscreen like on youtube, then press Ctrl + N for new window, the new window appears without the windows taskbar. This happened after the last u… (read more)

Whenever I make a video fullscreen like on youtube, then press Ctrl + N for new window, the new window appears without the windows taskbar. This happened after the last update. So, now there's a gap at the bottom where the taskbar should be, exposing the bottom portion of the video underneath .

Open 1 50

My browser intermittently denies me access to my bookmarks. The message suggests that it may be interference from a security program. Does anyone know how to fix this problem?

Here's the message I get 'intermittently when I open Firefox, which is my default browser: Fix "The bookmarks and history system will not be functional" error message The… (read more)

Here's the message I get 'intermittently when I open Firefox, which is my default browser:

Fix "The bookmarks and history system will not be functional" error message

The "fix it" page doesn't suggest any possible security program obstacles. Can you help me find the culprit?

Open 1 61

My PAID subscription VPN has just stopped. This has happened before and I am getting VERY unhappy.

VPN has disconnected for NO REASON. This is a paid up year subscription. It has happened before. Just last month. I am running it on a windows 11 platform and use Firefo… (read more)

VPN has disconnected for NO REASON. This is a paid up year subscription. It has happened before. Just last month. I am running it on a windows 11 platform and use Firefox as my browser and Duck duck go as my search engine.

Open 1 71