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Firefox update 13jan21 .. killed the True Key by McAfee extension and there is none to be found in the library

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firef… (read more)

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firefox. Firefox is not unusable for me.

Asked by jrichardbehun 5 days ago

  • Solved

Top Sites and Highlights still not working

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of… (read more)

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Asked by Mary 5 months ago

Answered by Enigma 5 months ago

  • Solved

Firefox Printing PDF files 1/4 size

Hi ! PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner). ATTEMPTS AT T… (read more)

Hi !

PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner).

ATTEMPTS AT TROUBLESHOOTING - I've tried adjusting the scaling options on my printer, but still get the same results. - I've confirmed "printer_paper_data" is set to "1" for both Adobe PDF as well as a my printer, "Brother_HL_2270DW" - Made sure printers were set to shrink to fit = true

My settings are configured to open pdf documents in firefox.

Asked by TeresitaInSF 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Firefox Opening pdf Files

Hello, Sometime between Friday and today (Monday) Firefox has "hijacked" all of my pdf documents. I didn't ask for this and don't what this. I did find the setting that… (read more)

Hello, Sometime between Friday and today (Monday) Firefox has "hijacked" all of my pdf documents. I didn't ask for this and don't what this. I did find the setting that controls how Firefox handles downloads, it was set for open in Firefox, I switched to back always ask and restarted my laptop. All my existing files are still saved as Firefox HTML Documents. Additionally, when printing from the web files are still saving/printing as the Firefox HTML docs. How can I fix this?

Thank You, Kathy

Asked by kathys826 2 months ago

Answered by kathys826 2 months ago

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 1 month ago

Last reply by taccardi 3 days ago

Firefox account locked.

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assis… (read more)

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.

Asked by ronsuwa345 3 weeks ago

Last reply by ronsuwa345 7 hours ago

TLS 1.0 and TLS 1.1 support

Dear support team, hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but … (read more)

Dear support team,

hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but it runs quite well. Access to it's web site requires one of the above TLS versions. Netgear has discontinued support for this device. I have found some web content which describes changing the TLS version in "about:config" of FireFox. Changing this parameter worked well already.

How long will Mozilla provide these configuration parameters "security.tls.version.max" and "security.tls.version.min" in "about:config"? If ending availability of older TLS versions in FireFox, I will not be able to run my NAS any more - a very expensive consequence I think (NAS migration).

Thanks a lot in advance, stay safe

Guenther Gredy

Asked by guenther.gredy 3 weeks ago

Last reply by guenther.gredy 2 weeks ago

  • Solved

sound

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some h… (read more)

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some help.

Asked by Dean 1 week ago

Answered by Dean 1 week ago

Can't see "save as..." dialog box while in the full screen mode

When I browse in full screen mode and try to save something (a web page or a picture... it doesn't matter) the dialog box does not show up on the screen - only two big bu… (read more)

When I browse in full screen mode and try to save something (a web page or a picture... it doesn't matter) the dialog box does not show up on the screen - only two big buttons on my touch bar which allow me to "cancel" or "save".

Is there a way to fix that?

This problem appeared a while ago since the last udates of Catalina I guess and is still there on macos Big sur.

[MBP 16 2019, macOS 11.1]

Asked by George 1 week ago

Links within Outlook emails no longer work

I dropped Chrome and all things Google (and Facebook, Twitter, Amazon, etc.) recently and added Firefox as my browser. Links inside my Outlook 2010 no longer work. I get … (read more)

I dropped Chrome and all things Google (and Facebook, Twitter, Amazon, etc.) recently and added Firefox as my browser. Links inside my Outlook 2010 no longer work. I get the error: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."

Well, I am a home user with no "system administrator" to contact. I have no idea what to do. Help?

Asked by john523 1 week ago

Last reply by jscher2000 1 week ago

Link inserted onto webpage

I regularly visit a blog The scrollable page ends with a grey banner. One day the page scrolled past to reveal an image with a link. It is not on all pages of this site a… (read more)

I regularly visit a blog The scrollable page ends with a grey banner. One day the page scrolled past to reveal an image with a link. It is not on all pages of this site and we do not know how long it's been active (who scrolls past the end of the page?) It is like a pirate link, not meant to be there The content of the links changes, chinese characters web page, choose a girl, log in for porn type ect. Names like NSA flirts.

I have told the site about this issue via email, sent screen shots A couple of times i have not been able to get on the site due to a 'reconfigering' page. This is not the site owners!

This sneaky insertion is running smoothly in the background, under a radar.

Do i really need to reinstall firefox, switch to another browser? use a vpn

Thanks, feedback appreciated. Defo time for an upgrade

Linux mint, fire fox browser

Asked by hannahanistra 1 week ago

Last reply by jscher2000 1 week ago

computer says that my firefox is out of date but when I check about Firefox is says its up to date

Please help me to get Firefox updated. computer says that my firefox is out of date but when I check "about Firefox" is says its up to date. Examples of program telling… (read more)

Please help me to get Firefox updated. computer says that my firefox is out of date but when I check "about Firefox" is says its up to date. Examples of program telling me it's out of date are Dashlane . Thanks

Asked by achertok 1 week ago

Last reply by jscher2000 1 week ago

Firefox update in December 2020 prevents access to my dakotaland federal credit union e-teller online banking. Why?

1/11/2121 1:29 PM CST Firefox update in Dec 2020 prevents access to my Dakotaland Federal Credit Union e-teller online banking in SD. There is, according to the bank, a … (read more)

1/11/2121 1:29 PM CST Firefox update in Dec 2020 prevents access to my Dakotaland Federal Credit Union e-teller online banking in SD. There is, according to the bank, a "compatibility" issue forcing me to use another browser. After years of online e-teller "compatibility" why can't techs get together to make "updates" "compatible"? When will it be compatible and will I be forced to stop using Firefox because of violating "fact checking" "censorship" issues etc?

Asked by plsphd 1 week ago

Last reply by FredMcD 1 week ago

  • Solved

How to remove glitter from images

I am using Firefox 84.0.2 (64-bit) I just installed it on a new laptop. It was working fine. I then changed to the profile from my old laptop. It works fine but many imag… (read more)

I am using Firefox 84.0.2 (64-bit)

I just installed it on a new laptop. It was working fine.

I then changed to the profile from my old laptop. It works fine but many images now have glitter; not all over, but as if the image creator has pained this on in odd areas. For example a winter scene has a landscape of a man climbing a mountain and the man is covered by glitter.

I can't work out why this has started happening or how to prevent it. It's intrusive and hurts my eyes.

Asked by pamelap1 1 week ago

Answered by cor-el 1 week ago