Showing questions tagged: Show all questions

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Hi: I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new… (read more)

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

Asked by Sue 1 day ago

Last reply by Sue 12 hours ago

How do I get obsolete info out of a typing box?

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, al… (read more)

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, although I've gone to my Saved Logons in Preference and removed all logons for that site except for the correct one. I have to delete the old username from the typing box every time I log in there, after which I can select the correct (and only) saved username/password.

Asked by sideburns 6 days ago

Last reply by sideburns 4 days ago

Does restoro part of firefox download?

Not sure why this page deleted my question while trying to share data but I'll start again. I'm getting Malwarebyte alerts from something in firefox.exe, it's called rest… (read more)

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

Asked by colemyst 5 days ago

Last reply by colemyst 3 days ago

Search Pulse

Hi: I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse… (read more)

Hi:

I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse. I looked it up and it appears that it is some kind of adware that is dangerous and is hard to remove. I looked up some articles and they all seem to be written by some vendor promoting a product for removal. I am very concerned asking for more problems than what I have as I am not a technical person.

Did anyone encounter this adware and if so what's a trustworthy product to remove it?

I have Norton and the free version of Malwarebytes on my computer. None of these programs caught the installation of this adware.

Any advice would be appreciated. Thanks.

Asked by Sue 5 days ago

Last reply by Sue 4 days ago

Jagged fonts after 83 update.

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but… (read more)

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but I checked it and it is turned on. Also I don't see this problem in other browsers, Edge or IE, only in Firefox. Could it be a bug with latest update or what is it?

Asked by Vitaliy1993 1 week ago

Last reply by Vitaliy1993 5 days ago

YouTube player preferences not being saved.

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theat… (read more)

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theater mode, and turn off autoplay, and the next time I start Firefox, they are back to their defaults (autoplay on, compact viewer). At first I thought it was a YouTube issue but have tried it on Chrome and Chromium and both browsers save my settings. I'm running ArcoLinux 5.9.10 with I3 WM on both my desktop and laptop. I have both reset and re-installed FF with no change.

Asked by erik45 1 week ago

Last reply by erik45 3 days ago

Main Menu Is Cut Off for Wayland/Sway

When I open the main menu, the menu is cut off. The lower options can be reached but only by using the scrollbar. How can I prevent this from happening? I'm running Firef… (read more)

When I open the main menu, the menu is cut off. The lower options can be reached but only by using the scrollbar. How can I prevent this from happening?

I'm running Firefox 83, Sway 1.5.1, Wayland 1.18.0, and Linux 5.9.10.

Asked by charlesreese 15 hours ago

Last reply by charlesreese 12 hours ago

createDom not working in lastes verion of Firefox

createDOM does not work with the latest version of Firefox. My code is below. function showPartInfo(partref) { var partbase = createDOM("partbase.xml"); if (top… (read more)

createDOM does not work with the latest version of Firefox.

My code is below.

function showPartInfo(partref)
{

var partbase = createDOM("partbase.xml");
   
    if (top.IE5plus) {
        var element = partbase.selectSingleNode("//partinfo[@partref='" + partref + "']");
    } else {
        // since 'selectSingleNode' is not available in the mozilla dom,
        // we have to track down the node the long way
        var element = null;
        // the alert is needed in FireFox to add a small delay while the partbase is searched, with out this the function does not work
        alert("Searching, Press OK to Continue...");
        var parts = partbase.getElementsByTagName("partinfo");
        for (i = 0; i < parts.length; i++) {
            if (parts[i].getAttribute("partref") == partref) element = parts[i];
        }
    }

    if(element != null)
    {
        partinfo = element;
        popup = window.open("../../other/partform.html", "popup", "resizable=yes,width=600,height=180,scrollbars=yes");
       	popup.focus();
    }
    else 
    	alert("Sorry, the RPSTL contains no part information for the item you have selected.");
}

Asked by scott.a.mckinstry 1 day ago

Last reply by scott.a.mckinstry 1 day ago

Windows Firewall has blocked some features of this app

Hi, I'm a paranoid guy so i tend to investigate anything and everything weird that happens to me. Yesterday, i was browsing a movie directory looking for a movie to watch… (read more)

Hi,

I'm a paranoid guy so i tend to investigate anything and everything weird that happens to me.

Yesterday, i was browsing a movie directory looking for a movie to watch outside of major platforms (Netflix). The site was full of ads and other crap, my AV was ringing the bells, blocking lots of potentially malicious links.

Suddenly, i got prompted by Windows Defender to allow firefox.exe to communicate on public networks too. Private networks were allowed already, but somehow it wanted access over public networks too.

It looked exactly like this : https://content.invisioncic.com/Mmalware/monthly_2018_03/image.png.2897f90ed89aa34691c24143e249ab12.png

I am wondering if i could've been exploited by some sort of 0-day, as FireFox security is weaker now, we might see more broad attacks on people.

How could this happen and why would FireFox suddenly want to add new incoming rule?

I have the latest version of FireFox for many days, haven't installed anything new or updated anything. It happened just like that. Also, i was calling with a friend via Messenger which uses WebRTC, but we've been calling like that for past week or so, so don't have a clue why did it happen now...

Should i be concerned?

Let me know, please.

Asked by alohaboy15488 6 days ago

Printing presentation on line with correct page orientation

I often need to print or download pdf presentation files from online sources which I used to do on Safari (I use imac) On Safari, the pdf presentation automatically rotat… (read more)

I often need to print or download pdf presentation files from online sources which I used to do on Safari (I use imac) On Safari, the pdf presentation automatically rotates on the print page, so then I can use "save as PDF" on portrait and everything looks good. (then I just rotate the file to landscape on Preview or PDFexpert to read the presentation).

When I try to do the same on Firefox, on the print page, the presentation does not rotate and remain landscape. The problem is, when I choose landscape to print, then the presentation is not centered on the page and skewed to one side so I get much wider margin on one side.

Is there a way to fix this issue?

I appreciate any advice or input!

Asked by 和音 6 days ago

Taskbar at Bottom of Screen Has Disappeared After Last Firefox Upgrade

Ever since the latest Firefox upgrade, the taskbar at the bottom of my screen has disappeared — but only in Firefox. In Google Chrome, the taskbar is still there at the … (read more)

Ever since the latest Firefox upgrade, the taskbar at the bottom of my screen has disappeared — but only in Firefox. In Google Chrome, the taskbar is still there at the bottom of the screen. Why is this ? How can I get the taskbar back ?

Thanks,

Alain in D.C.

Asked by letorta 6 days ago

The problem of not responding in the developer tools

Hi how are you all In fact, I do not know how I will explain the problem to you Because I do not know its name and I do not know how it happened, but it seems that the pr… (read more)

Hi how are you all In fact, I do not know how I will explain the problem to you Because I do not know its name and I do not know how it happened, but it seems that the problem started with the new update Since I usually pass the mouse over the html elements inside the console, they are identified in the webpage But after I remove the mouse, the selection should go away, but the selection still exists, and I have to move The mouse more than once and in different directions in and out console, until I can remove this selection, and this is annoying It is impractical, especially when it comes to response, so I have to waste my time doing these things, so that I can codeing !!! So what is the solution? thnx

Asked by somosomo2 6 days ago

Firefox

Windows 10 - Après une réinstallation de windows 10, Firefox ne fonctionne pas, Edge, Comodo dragon, vivaldi etc... fonctionnent. Firefox s'ouvre mais se limite à cela. I… (read more)

Windows 10 - Après une réinstallation de windows 10, Firefox ne fonctionne pas, Edge, Comodo dragon, vivaldi etc... fonctionnent. Firefox s'ouvre mais se limite à cela. Il importe mes marque pages et j'ai accès au menu mais rien ne fonctionne. J'ai essayé aussi del'ouvrir avec les droits d'administrateur mais rien... Je vous remercie de m'aider car j'utilise Firefox depuis des années.

Jean-Claude Houart xxxxxxxxx@xxxxxx.xx


(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by jchouart 6 days ago

Firefox Relay - 2 emails forwarded from alias but not received

I decided to use Firefox Relay on an e-commerce site to purchase software codes but I never received he email with the codes. According to Firefox Relay 2 emails were for… (read more)

I decided to use Firefox Relay on an e-commerce site to purchase software codes but I never received he email with the codes. According to Firefox Relay 2 emails were forwarded but none were received (not in junk either).

Is there any way to recover the forwarded emails?

Peter

Asked by peterbutlin1 5 days ago

Windows startup - loosing Firefox Login Issue

Recently, when I start my Windows 10Pro desktop and I bring up Firefox or click on a URL in an Outlook mail (which starts Firefox), I notice I am logged out of Firefox an… (read more)

Recently, when I start my Windows 10Pro desktop and I bring up Firefox or click on a URL in an Outlook mail (which starts Firefox), I notice I am logged out of Firefox and have to re-login into my account. I am currently using Firefox version 83.0. This behavior may have started a month or so ago(it is now Nov,29, 2020) before I really started to pay attention to this issue.

Of course during the last several months there have been Windows updates and Firefox updates, so it is difficult to pin this down to a specific set of circumstances.

Once I login into my account, I can close Firefox and re-open or re-start Firefox and I am logged in automatically, as I have always been before. Now when I power off the desktop and re-start the next day I am logged out of my Firefox account.

The only add-ons I have are Ghostery and Google translate.

Any idea what is going on here or what to check for? Thanks.

Asked by StPete 4 days ago