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My new computer shows "Sync enabled. Firefox will begin syncing momentarily" nothing happens with my new computer. I have tried all forum solutions.

Both PCs are running updated Firefox. Cookies are enabled in both preferences. I have disconnected/reconnected both accounts. I have closed and reopened browsers. I have … (read more)

Both PCs are running updated Firefox. Cookies are enabled in both preferences. I have disconnected/reconnected both accounts. I have closed and reopened browsers. I have restarted both computers. How long should this take?

Asked by Joncbusch 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

Unable to use HTTPS after reinstalling firefox

Hi, Firefox wasn't playing any videos on the bbc website so I uninstalled and reinstalled it and now I'm not able to sign into my account to sync my settings. Also its no… (read more)

Hi,

Firefox wasn't playing any videos on the bbc website so I uninstalled and reinstalled it and now I'm not able to sign into my account to sync my settings. Also its no displaying the Mozilla pages correctly I just get text versions of the pages. I get the following error message when trying to sign in

"The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate."

I am using windows 10 insider preview build 14271.rs1_release.160218-2310 and the latest version of firefox. I have also tried the latest beta and the developers edition all with the same error. I also get a message telling me I'm not connected to the internet which clearly I am as I'm using edge to post this here.

Asked by Gh0sty 5 years ago

Answered by guigs 5 years ago

  • Archived

I just purchased a laptop with windows xp pro and my bookmarks won't sync from my android phone to my laptop

I have a Firefox account on my LG K20+ smartphone and I have bookmarks saved on it and whenever I try to sync it to my laptop it doesn't work, but it tells me that sync i… (read more)

I have a Firefox account on my LG K20+ smartphone and I have bookmarks saved on it and whenever I try to sync it to my laptop it doesn't work, but it tells me that sync is complete. My laptop is running windows Xp Pro.

Asked by Cowboy40 3 years ago

Last reply by bygabyga 3 years ago

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wont let me sign in when trying to sync

I am trying to sync my bookmarks. When I try to sign in it tells me my password is invalid. I have to type in the same (correct) password several times to get it to accep… (read more)

I am trying to sync my bookmarks. When I try to sign in it tells me my password is invalid. I have to type in the same (correct) password several times to get it to accept the password. Then it says it will send an authorization code to my email. After receiving the code in email, I give the code (I copy and paste it to make sure there are no errors) and the screen reverts back to the sign in page and says "invalid password". This is a cycle that will not end. I do not want to reset my password because it says I could lose my bookmarks. This would defeat the purpose of syncing them. I am a college student and all of my research is bookmarked - years of research. I NEED my bookmarks! HELP!

Asked by Vanetta_Graves 3 years ago

Last reply by Swarnava Sengupta 3 years ago

  • Solved
  • Archived

New computer, successfully downloaded Firefox, but no SYNC button in menu. Help.

Have several PC computers, all SYNC successfully. With this new Dell computer on Windows 10 I have downloaded Firefox but it has no SYNC button in its menu, so cannot ini… (read more)

Have several PC computers, all SYNC successfully. With this new Dell computer on Windows 10 I have downloaded Firefox but it has no SYNC button in its menu, so cannot initiate SYNC with my other devices. (All Firefox cloud functions are OK).

Asked by JDMC 3 years ago

Answered by jscher2000 3 years ago

  • Archived

Syncing is not working and I tried about:sync-log, and found some errors but don't know how to fix them.

This is the log of error: 1524015364158 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015364158 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 1… (read more)

This is the log of error:

1524015364158 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015364158 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015364158 Sync.Service INFO Starting sync at 2018-04-18 03:36:04 in browser session YA5kZOsRpWpQ 1524015364160 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1524015364160 Sync.Status INFO Resetting Status. 1524015364160 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1524015364160 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1524015567114 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015567116 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1524015567120 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015567120 Sync.Service INFO Starting sync at 2018-04-18 03:39:27 in browser session YA5kZOsRpWpQ 1524015567122 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015567124 Sync.Service INFO Cannot start sync: already syncing? 1524015567158 Sync.SyncScheduler DEBUG Woke from sleep. 1524015567164 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015567172 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015567172 Sync.Service INFO Starting sync at 2018-04-18 03:39:27 in browser session YA5kZOsRpWpQ 1524015567172 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015567174 Sync.Service INFO Cannot start sync: already syncing? 1524015570280 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015570282 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015570282 Sync.Service INFO Starting sync at 2018-04-18 03:39:30 in browser session YA5kZOsRpWpQ 1524015570282 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015570284 Sync.Service INFO Cannot start sync: already syncing? 1524015571288 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015571290 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015571290 Sync.Service INFO Starting sync at 2018-04-18 03:39:31 in browser session YA5kZOsRpWpQ 1524015571290 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015571290 Sync.Service INFO Cannot start sync: already syncing? 1524015576296 Sync.Resource WARN GET request to https://sync-540-us-west-2.sync.services.mozilla.com/1.5/100607571/info/collections failed: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576296 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576298 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1524015576300 Sync.Service DEBUG Exception calling anonymous function: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576300 Sync.ErrorHandler DEBUG Addons installed: 0

Asked by Kreta 3 years ago

Last reply by guigs 3 years ago

  • Archived

Can't SYNC on any device for the last few days

up until Tuesday i was able to sync my bookmarks and stuff on my INSPIRON 14R and INSPIRON 15 laptops... since that day though i cant sync anywhere. i also recently forma… (read more)

up until Tuesday i was able to sync my bookmarks and stuff on my INSPIRON 14R and INSPIRON 15 laptops... since that day though i cant sync anywhere. i also recently formatted a desktop and installed firefox there and still i cant sync anything...

i tried making a new account to try if i can sync on that and still its not working...

when i check the sync status it just says LAST SYNC JANUARY 1

Asked by bong972 3 years ago

Last reply by bong972 3 years ago

  • Solved
  • Archived

Firefox Sync is not working

Hello. It seems Firefox Sync is not working in my country. Here is the sync-log contents: https://pastebin.com/zhEqEV1E I think, The reason is the government at 16th of … (read more)

Hello.

It seems Firefox Sync is not working in my country. Here is the sync-log contents: https://pastebin.com/zhEqEV1E

I think, The reason is the government at 16th of April '18 started blocking operation of Telegram messenger in my country, but they have no luck at this, so They just blocked a huge piece of the Internet for us. And the FF Sync too.

Any help?

Asked by AlexanderRhu 3 years ago

Answered by AlexanderRhu 3 years ago

  • Archived

Why aren't all the addons/extensions & any of the options/preferences syncing when I sign in to a new device?

We must use firefox for work, and we have some required addons/extensions that are required to be installed. Also, we cannot use firefox newer than 56, because the extens… (read more)

We must use firefox for work, and we have some required addons/extensions that are required to be installed. Also, we cannot use firefox newer than 56, because the extensions are not compatible with the latest Firefox, so the preferences/options have to be set to never update.


One of the 2 extensions is a great kiosk addon "mkiosk", which we really need in order to control a user's behavior on firefox. This kiosk extension is crucial. Other crucial settings include 'never checking for updates' etc, as stated before.


I was working on a machine I was using as a setup builder, I have firefox 56 all configured the way I need it, and I am signed in.


Then on a different machine, also running firefox 56, I signed in. Only one of the extensions installed [not the kiosk addon] and none of the preferences.

The bookmarks were the only thing to sync.

And to answer the foreseeable question:

I have Bookmarks, Add-ons and Preferences checked as synced elements. And -not- Open Tabs, History or Logins.


=====
Follow up question:
=====

If we can get the sync to work properly - is there a way to select one device as the 'admin'[main] device so that only one specific device's extensions and preferences will push to all other devices when they get signed in?

Asked by bfc-operations 3 years ago

Last reply by bfc-operations 3 years ago

  • Solved
  • Archived

Bookmarks - what is synchronizing with what?

I have: 1) bookmarks within FF desktop 2) FF within my VM running and 3) FF on Android 4) my Firefox-account open (on Desktop and VM) and would like to have bookmarks… (read more)

I have: 1) bookmarks within FF desktop 2) FF within my VM running and 3) FF on Android 4) my Firefox-account open (on Desktop and VM)

and would like to have bookmarks synchronized.

This is supposed to be easy, but it seems not to be working. I blame myself, probably I am doing something wrong.

Desktop FF: I clear all bookmarks and import a set of bookmarks the way I want it. Okay, fine. Bookmarks on desktop is fine now.

Switch to VM a just installed Firefox... I check the bookmarks and see a whooole lot of links and stuff that probably is from ancient times. I clear those, as I want the bookmarks from desktop. So... the bookmarks from my desktop are gone.

If I start with a clean bookmark list on both FF desktop and VM and import the 'set of bookmarks' that I want into FF desktop, they might be cleared again due to FF in VM has no bookmarks...?

Reason for my question: what is synchronizing with what?

Thanks.

Asked by ffw62 2 years ago

Answered by ffw62 2 years ago

  • Archived

how to get my bookmarks and saved passwords from other laptop ? through firefox account

hello fire fox ^_^ i have a laptop work with win 7 and use fire fox on it >> and i have a firefox account and the sync was on now this laptop is not wirking any m… (read more)

hello fire fox ^_^

i have a laptop work with win 7 and use fire fox on it >> and i have a firefox account and the sync was on

now this laptop is not wirking any more >>> only have the hard drive ( HDD ) and bougth a device to use it as external HDD

and i bougth a new laptop >> it work with win 10 and installed the firefox and loged in with my firefox account > and it started to sync

and no thing happend >> i didnt recived my bookmarks or passworeds

i entered to see the connected device to my account i found that the old laptop is connected and the last sync was from 6 months ago and that was the last time i could use my old laptop before it crash

now i want to know how to get my bookmarks and passowrd from that last sync since 6 months ?

the other question >>> can i control waht i want to get back from my last sync ? like i want to get back bookmarks and passowreds only >> dont need the setting and extension >>>

thanks for your help ^_^

Asked by Mohamed-Mahdy 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Fixfox not updating sync bookmarks

My old computer crashed; therefore, setting up new machine with FireFox. I log into account, but none of my bookmarks are appearing....Hence, nothing is syncing. Please, … (read more)

My old computer crashed; therefore, setting up new machine with FireFox. I log into account, but none of my bookmarks are appearing....Hence, nothing is syncing. Please, any help would be much appreciated.

Asked by ironman5151 2 years ago

Last reply by ironman5151 2 years ago

Bookmarks missing from other computer

Hello, I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my a… (read more)

Hello,

I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my account as well which I thought would be the case after syncing Firefox on my current computer. I'm not too sure of how to get around this since I checked Firefox on my laptop which I used recently and had the recent bookmarks listed but not on my other computer where I'm on now. Hope you can help me figure out how to get around this outside of trying to sync my information which I haven't had much luck with. Thank you.

Asked by Anduma22 3 weeks ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 weeks ago