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Firefox Browser hijacked

My wife's desktop pc was hit by what I'd call "A Super Bundle" which unleashed total havoc on her pc. It took me a great deal of work 2 full days chasing down all the cra… (read more)

My wife's desktop pc was hit by what I'd call "A Super Bundle" which unleashed total havoc on her pc. It took me a great deal of work 2 full days chasing down all the crap this apparent harmless download created. My approach; I'd describe it as it was like pealing back layers of an onion until everything was removed. Or to return her machine back as close to normal as I could. One of the "Leftovers" from this attack is something called; www-searching.com which has hijacked all the browsers on her computer. Nothing has worked I mean nothing. A lot of time and a great deal of effort has gone into destroying this menace now I'm asking for help.

Thanks for your time. Doug Sr.

Asked by DougSr 5 years ago

Answered by DougSr 5 years ago

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Red screen locking Firefox saying Firefox_Critical_Error

I am getting a solid red screen with screeching sound saying a web site is trying to do something to my computer and that it's a FIREFOX CRITICAL ERROR and I need to call… (read more)

I am getting a solid red screen with screeching sound saying a web site is trying to do something to my computer and that it's a FIREFOX CRITICAL ERROR and I need to call help desk. The only way I have found to close the window is to open Task Manager and close Firefox. Sometimes after rebooting the page will go away for a period of time but it always comes back. HELP! How do I get rid of this monster? The Windows 10 Virus scanner won't clear it and neither will Malwarebytes malware scanner.

Thank you, Jake

Asked by jakebe2 2 years ago

Answered by jscher2000 2 years ago

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A red screen appeared on my Windows desktop home page with a number to call regarding a Trojan threat. Do you ever give a number to call in a case like this?

When I first got on the Firefox browser a full page red screen came up with white letters, telling me I should call a certain number (I didn't write it down - didn't call… (read more)

When I first got on the Firefox browser a full page red screen came up with white letters, telling me I should call a certain number (I didn't write it down - didn't call either). On the main red page it said my passwords may be compromised and I should alert my bank accounts, etc., Other smaller alert boxes came up, but I don't remember what was in them. I eventually cancelled all those alert boxes and logged of. The next time I got on Firefox was fine. Does Firefox give out numbers to call in a case like this? Is my computer infected? Thank you/

Asked by jcharlesb 2 years ago

Answered by jscher2000 2 years ago

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C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478\storage\default

as you can see from the question in this folder there many entries like this:"https+++mail.google.com" from malwarebytes scan yesterday and today: PUP.Optional.YSearchTab… (read more)

as you can see from the question in this folder there many entries like this:"https+++mail.google.com" from malwarebytes scan yesterday and today: PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\idb\301792106ttes.sqlite, Quarantined, [1980], [395234],1.0.4906 PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\.metadata, Quarantined, [1980], [395234],1.0.4906 PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\.metadata-v2, Quarantined, [1980], [395234],1.0.4906

Asked by nnjsjs84njnN 2 years ago

Answered by cor-el 2 years ago

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Is red screen "Security Alert" legitimate, w/ direction to call 877-777-8951?

Red screen & audio mssg. block any internet access, warning of a trojan virus detection and instructing to call for removal info. Not a ransom ware, but suspicious.… (read more)

Red screen & audio mssg. block any internet access, warning of a trojan virus detection and instructing to call for removal info. Not a ransom ware, but suspicious.

Asked by case148 2 years ago

Answered by jscher2000 2 years ago

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"This Download Has a Virus or Malware"

How accurate is it when you download something through Firefox and it says "This Download Has a Virus or Malware and has been blocked for your safety"? Because I clicked … (read more)

How accurate is it when you download something through Firefox and it says "This Download Has a Virus or Malware and has been blocked for your safety"? Because I clicked "dowload anyway" then scanned it with Malwarebytes and Windows Defender and they didn't find a virus. I also scanned my whole PC and detected nothing.

Asked by Skush 3 years ago

Answered by the-edmeister 3 years ago

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When am trying to login to Axisbank.Its keep on sending an error message saying Exception -99 Occurred

When am trying to login to Axis bank.It keeps on sending an error message saying Exception -99 Occurred.But its working good on chrome browser.Only this error appearing w… (read more)

When am trying to login to Axis bank.It keeps on sending an error message saying Exception -99 Occurred.But its working good on chrome browser.Only this error appearing when I use Firefox.Please help me fix this issue.

Thank you!!!!

Asked by raja19 2 years ago

Answered by FredMcD 2 years ago

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Can you tell me why Malwarebytes has identified 2 Firefox files during a scan?

I am running Firefox Quantum 57.0.3 under Windows 10 64 bit. I have Malwarebytes Premium 3.3.1.2183 installed. During my last scheduled scan it identified 2 Firefox files… (read more)

I am running Firefox Quantum 57.0.3 under Windows 10 64 bit. I have Malwarebytes Premium 3.3.1.2183 installed. During my last scheduled scan it identified 2 Firefox files as Potentially Unwanted Programs. These were: PUP.Optional.WinBing - DSENGINE.JS PUP.Optional.WinBing - DSENGINE.CFG Please identify what these files do, if they are necessary, and therefore what action I should take.

Asked by BSM1 2 years ago

Answered by James 2 years ago

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https://eakeusobusygirls.net/2529556619450/615e1893e400dee024fa51ce72e993a3/d2290930d7b67706da9e1eaa37753706.html

A tab open and show firefox logo saying download a critical update but it has already downloaded a script file Js I deleted infrom my downloads file...Is this official or… (read more)

A tab open and show firefox logo saying download a critical update but it has already downloaded a script file Js I deleted infrom my downloads file...Is this official or a hack

Asked by ustrader2 2 years ago

Answered by FredMcD 2 years ago

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Cannot remove bing.vc start page.

I have tried everything I can find to stop bing.vc from opening as the start page in firefox version 39 and so far nothing has worked. I am unable to find any reference … (read more)

I have tried everything I can find to stop bing.vc from opening as the start page in firefox version 39 and so far nothing has worked. I am unable to find any reference to in in about:config; a refresh of firefox did not help; no add-ons refer to it and conduit or search protect do not appear in uninstall programs in control panel. No malware removal tool has any effect on it and I have used all that were recommended on the Mozilla support site. Help please!!

Asked by dialh 4 years ago

Answered by dialh 4 years ago

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Firefox plagued by virus s0.2mdn.net -- how do you remove it?

I am running Firefox on Windows 7. On a number of sites the icon box to the left of the current URL gets an icon that is circular with the cardinal points of a compass l… (read more)

I am running Firefox on Windows 7. On a number of sites the icon box to the left of the current URL gets an icon that is circular with the cardinal points of a compass like figure. A dialogue box appears emanating from that icon and asks the user if he/she wants to share hs/her location with s0.2mdn.net? I cannot get rid of this and think it is adware.

Asked by SgrB2 3 years ago

Answered by SgrB2 3 years ago

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Crash when 'Save Image As'

It crashes both firefox & waterfox, Even chrome seems to be having issues when trying to save an image. (I'll check chrome forums aswell) but its quite annoying that … (read more)

It crashes both firefox & waterfox, Even chrome seems to be having issues when trying to save an image. (I'll check chrome forums aswell) but its quite annoying that i cant save anything. There is no error being provided and i cant exactly describe the problem other than when trying to save an image or anything with 'Save image as' or similar. It crashes.

Asked by MrAwais 3 years ago

Answered by FredMcD 3 years ago

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Cache problem

I've got a cache problem that's probably a simple fix but driving me crazy, I open a browser, any browser like firefox or internet explorer etc.. and all have the same pr… (read more)

I've got a cache problem that's probably a simple fix but driving me crazy, I open a browser, any browser like firefox or internet explorer etc.. and all have the same problem, first time it searches fine, and any more searches on that same page work fine, but if i open a new tab or close and reopen the browser i get no search results at all unless i clear the cache only for firefox or the temporary internet files and website file option in internet explorer, then click home page and i can search again, but opening a new tab or closing and reopening browser causes same issue to return every time. i have tried everything from flushing dns and renew and release ect. to reinstalling browsers and i even reinstalled windows in the end :( but even then with nothing installed but windows and basic motherboard drivers installed it still did it, the only other thing i had installed was avg zen which i now removed and use avira instead. i have also checked for disk errors and memory errors.. any help would be greatly appreciated. Thanks.

Asked by Drew300 4 years ago

Answered by Drew300 4 years ago

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How to get settings back? Suddenly EVERYTHING (bookmarks, passwords, addons,..) is gone!

Hi everyone, Recently I was cleaning some malware/viruses/spyware/worms and all other nasty files located on hard drive of computer. Actually I still have them but this i… (read more)

Hi everyone,

Recently I was cleaning some malware/viruses/spyware/worms and all other nasty files located on hard drive of computer. Actually I still have them but this is NOT the purpose of my message. The problem is that I lost everything in Firefox. All my bookmarks that I cannot live without are gone. ALL. Each and every bookmark is gone. Saved passwords are gone. Addons are gone. Online banking certificate is gone. Also when I click CTRL T to add new tab in same window I get extremely annoying squares (3 lines and each line with 5 squares) which are graphically showing websites I have visited. Please if someone could help me to get everything back, particularly bookmarks are extremely important.

I tried to do three possible tasks but neither of them worked.

TASK ONE:

Usage of about:<wbr>profiles command in address bar but it is reporting error message saying The address isn't valid.

TASK TWO (consisting of multiple steps):

step 1: finding old firefox profiles I could manage to find. I hope they are NOT all otherwise I am in huge trouble. Hopefully something was overlooked and you will see why in upcoming steps.

step 2: clicking Open menu icon on the left hand side of firefox consisting of three horizontal lines and click Open Help Menu icon and then click Troubleshooting Information

step 3: clicking about:profiles in section Application Basics. Here I then added every single profile I am aware of via button Create A New Profile

step 4: for each of profile I got listed, I clicked on Launch profile in new browser and my bookmarks, together with other settings (online banking certificate, saved passwords, addons,...) were NOT ( !!! ) there. In neither of profile. I pray that I overlooked some saved profile...

TASK THREE:

Bookmarks menu\Show All Bookmarks\Import And Backup\Restore. However, In this submenu Restore there is nothing to be restored.

Someone please help me as I really need to get, particularly but not only bookmarks, back.

Waiting extremely anxiously for your reply...

Thank you in advance a billion times!

Asked by SadPerson0 2 years ago

Answered by FredMcD 2 years ago

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every website connection not secure, won't load images after exception

I was having issues with pop-up adds on a select few websites and was a bit concerned i had inadvertently downloaded some adware or other malware. So i ran a local scan w… (read more)

I was having issues with pop-up adds on a select few websites and was a bit concerned i had inadvertently downloaded some adware or other malware. So i ran a local scan with ESET and looked around for methods to remove malware that may or may not have been present. One of the posts i found (i cant find it now >.<) said to check add-ons for anything unusual and to hit "Refresh Firefox" after removing them. I saw only AdblockPlus so i hit 'Refresh Firefox'

Its after that point that i immediately had issues obtaining certificates for almost every website, it didnt matter that i had been using it fine 10 minutes ago. But even if i added an exception the website would only load as raw text, no video, no images (i tried to upload a picture but its not letting me for some reason). at this point i installed chrome (which works fine) and tried reinstalling Firefox (probably not a good idea in hindsight), which did nothing noticeable to solve the issue.

At this point I've done everything suggested here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

Asked by lorage 3 years ago

Answered by philipp 3 years ago

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Need extension called Browsing Protection for F-secure

I am using Spectrum Security Suite as an anti-virus on my Mac. OS 10.10.5 I get an alert saying I need to install an extension for Firefox called Browser Protection. I a… (read more)

I am using Spectrum Security Suite as an anti-virus on my Mac. OS 10.10.5 I get an alert saying I need to install an extension for Firefox called Browser Protection. I already contacted Spectrum and they can't help. I uninstalled and reinstalled the antivirus suite. They said to contact you or use a different browser. I don't want to use a different browser. The alert comes with the option of installing this extension, but when I click "install", nothing happens. Nothing is installed. Yes, I unlocked the lock so allow an install.

Asked by sandwich111 2 years ago

Answered by jscher2000 2 years ago

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When i go to Fox news another web site with virus pops up

When I go to info Fox News, another account that says Fox comes up first. I have twice clicked by accident and both times a screen says a virus has been introduced to ca… (read more)

When I go to info Fox News, another account that says Fox comes up first. I have twice clicked by accident and both times a screen says a virus has been introduced to capture all computer entry and sent worldwide. It gives a number to call to pay for release. I shut down, bring back up, and then run security without finding anything. This could be, or maybe is, a great problem. The site is listed as link hidden by moderator

Asked by Foxgrapes 2 years ago

Answered by FredMcD 2 years ago

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Deceptive site keeps opening a tab on my browser telling me my computer has a virus. How can I block the site?

There's this deceptive site that suddenly opens a tab on my browser... a pop up message appears telling me that my computer is infected by a virus and that I have to cont… (read more)

There's this deceptive site that suddenly opens a tab on my browser... a pop up message appears telling me that my computer is infected by a virus and that I have to contact a certain number and it won't allow me to close the tab or the browser . I have to shutdown the computer each time. I then restart and open a private browsing window and delete the history. It works temporarily. But every few weeks or days, it comes up again and has become so annoying. Is there a way to block it from Firefox?

Asked by rad 2 years ago

Answered by FredMcD 2 years ago