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foxy proxy

Hello! I want to work with burp suit application but for work with it the foxy proxy need. when I turned on the foxy proxy it always gives me different kind of error mess… (read more)

Hello! I want to work with burp suit application but for work with it the foxy proxy need. when I turned on the foxy proxy it always gives me different kind of error messages such ass "The proxy server is refusing connections". I tried everything I could but to no avail.

Asked by g10821.chamila 3 months ago

Last reply by FredMcD 3 months ago

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (read more)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Asked by Martino 1 month ago

Last reply by x0digi 2 days ago

  • Archived

facebook container

Hello good people, This is rather a request for advice than an issue report. I' ve learned about the facebook container add-on and wanted to know if there is a need for i… (read more)

Hello good people, This is rather a request for advice than an issue report. I' ve learned about the facebook container add-on and wanted to know if there is a need for it if someone was making sure to exclusively open facebook.com in its own profile. Say you set up a profile(from about:profiles) namely "BIg Brothers" for notorious trackers like google, facebook , twitter etc so they can perpetually track each other with simple rules to observe like : - Never open an external(shared) link - Never access any other website through that profile.

Is there a particular feature the add-on is bringing up that the native interface is missing ? The other reason is add-ons are great but they tend to bloat the system impeding the browsing experience. I am the kind of guy who opens 7 concurrent tabs each running heavy js code so the lighter the better.

Thank you in advance,

Dom

Asked by domignon 2 years ago

Last reply by user2851622 1 year ago

  • Archived

When opening a downloaded file, Firefox doesn't use the system default application (Kubuntu 20.04)

When I download a file (eg. a debian binary package) and click to open it from Firefox' download tab, it doesn't use the system default application (here, Ark instead of … (read more)

When I download a file (eg. a debian binary package) and click to open it from Firefox' download tab, it doesn't use the system default application (here, Ark instead of QApt)

Asked by yannl35133 2 years ago

Last reply by ascaris 1 year ago

  • Archived

How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (read more)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Asked by Viktyr C Gehrig 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Not Displaying Characters Correctly

Hello, Firefox folks! I am running Firefox 78.0.1 on Ubuntu 20.04 LTS. Recently, Firefox has stopped displaying text correctly. I have attached 2 images of examples of th… (read more)

Hello, Firefox folks! I am running Firefox 78.0.1 on Ubuntu 20.04 LTS. Recently, Firefox has stopped displaying text correctly. I have attached 2 images of examples of this occurring. I refreshed Firefox some time ago and the problem went away but has since returned.

I would appreciate any insights that you all can provide.

Thank you! -Mark

Asked by mswalth 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Distorted colors in mp4 video

Colors are distorted in MP4 video as you can see in the attached screenshot. The distorted colors impact video on many sites including yourlearning.ibm.com, webex.com, tw… (read more)

Colors are distorted in MP4 video as you can see in the attached screenshot. The distorted colors impact video on many sites including yourlearning.ibm.com, webex.com, twitter.com, mlb.com, etc. They do not impact youtube.com which displays video correctly. My Firefox version is 68.10.0esr (64-bit) and my OS is RHEL 7.8, kernel version 3.10.0-1127.13.1.el7.x86_64, Gnome Version 3.28.2

I have tried running in safe mode but the issue persists.

How do get Firefox to display MP4 video with correct colors?

Asked by scottwn 2 years ago

Last reply by element-cz 1 year ago

  • Archived

How to get a black screen, instead of a white, when opening a new window?

I'd like to help you all at Mozilla in the evenings. I have just one issue with that. I have installed Linux Mint Cinnamon and made my theme dark and downloaded the add-o… (read more)

I'd like to help you all at Mozilla in the evenings. I have just one issue with that. I have installed Linux Mint Cinnamon and made my theme dark and downloaded the add-on "Dark Background and Light Text". It is almost 100% wonderful. Redshift is activated too, in order to avoid the blue light, so that I will keep the rhythm of my sleep. I love it.

However. Every time I start a new window in Firefox or click the "+" my whole screen turns WHITE!!! This is VERY annoying. I want it to be dark, of course. This is also an issue if I am going to help you out at Mozilla in the evenings. Dark Background and Light Text does not work in your own forum. Why not integrate this add-on into Firefox?

In my opinion this is a very high priority issue, not only for this reason, but considering that we will all would save energy, batteries and the environment when using AMOLED technology together with Firefox, especially if it is very easy for the users to discover and to activate.

Asked by Maitreya 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Not show my bookmark in firefox linux

Hello, I install new linux distro on my laptop, and sing in my firefox account. But my bookmark not sync and I not show them in my firefox. My bookmark still show in my f… (read more)

Hello, I install new linux distro on my laptop, and sing in my firefox account. But my bookmark not sync and I not show them in my firefox. My bookmark still show in my firefox android device.

Asked by Erfan 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Unable to log in to Gmail or to Slack

I'm running the most recent Firefox in both the 18.04 and 20.04 releases of Ubuntu. I cannot log into either Gmail, or Slack. I believe this is a version problem because … (read more)

I'm running the most recent Firefox in both the 18.04 and 20.04 releases of Ubuntu. I cannot log into either Gmail, or Slack. I believe this is a version problem because on an older, CentOS 7 operating system and Firefox, this is not a problem. I have tried removing history, to no avail.

Art Edwards

Asked by edwardsah3 1 year ago

Last reply by Patrick Weiden 1 year ago

  • Archived

Copying text from Print Friendly view

I am trying to copy selected text from a web article. If I select the text from the screen and paste into a word processor the text is truncated. If I view in Print Fri… (read more)

I am trying to copy selected text from a web article. If I select the text from the screen and paste into a word processor the text is truncated. If I view in Print Friendly the text is rearranged to prevent this but I now cannot select the text I require because the cursor is replaced with a large Dustbin and only allows deletion of text. How do I get rid of this dustbin and resume normal editing?

Firefox 79.0 Incidentally, the usual Firefox tab to rearrange text for reading is not available for this particular article/website.

Asked by Ken Arntsen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Freezing

Occasionally network connections will stop,meaning that I won't be able to connect to a website and websites that I'm on (like Youtube stops buffering but video keeps pla… (read more)

Occasionally network connections will stop,meaning that I won't be able to connect to a website and websites that I'm on (like Youtube stops buffering but video keeps playing) won't load new content. When I click on a extension I don't see the extension menu,and only a white bar underneath the extension. This usually lasts around 1 minute and happens daily.

Asked by rishikyechuri 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Moving bookmarks from Windows to Linux

I am new to Firefox as well as Linux and my laptop is running two hard drives, each dedicated to its own operating system, Windows and Linux. I created a Firefox account … (read more)

I am new to Firefox as well as Linux and my laptop is running two hard drives, each dedicated to its own operating system, Windows and Linux. I created a Firefox account in Windows and was able to export all bookmarks from Chrome to the new account. The Linux version I'm using is Manjaro KDE and Firefox comes pre-loaded and so I logged in with my new account and chose import bookmarks from HTML, having exported from Windows Firefox bookmarks via HTML. I see no file on the receiving end? Any ideas? Thank You, Ron

Asked by ronc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to complete card payments with Halifax Secure

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform t… (read more)

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform the verification dialogue hangs when invoked from some, but not all web sites. Turning off tracking protection for the invoking site does not solve the problem, but perhaps its redirecting to another site in the popup?

Any workaround, or means of pinning down the actual cause would be appreciated. For now I'm having to switch to Chromium every time I hit this problem.

Thanks.

Asked by whitmad 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Fairly regular crash, unable to restart (even in safe-mode) post-crash without reboot

I'm experiencing relatively frequent crashes of Firefox under Ubuntu Focal (approximately daily). The rather frustrating aspect is that, after the crash, Firefox immediat… (read more)

I'm experiencing relatively frequent crashes of Firefox under Ubuntu Focal (approximately daily). The rather frustrating aspect is that, after the crash, Firefox immediately crashes when attempting to restart (either from the crash reporter dialog, or separately after quitting and attempting to launch it again). Re-launching in safe-mode also crashes immediately. However, after rebooting the machine, Firefox is absolutely fine once more (until the next time) which suggests to me there's "some state" left lying around somewhere preventing the restart (and perhaps related to the crash itself).

Here's the IDs of a couple of the safe-mode crashes, from attempted restarts (I figure those are most useful in cutting out the potential cruft; for reference, the non-safe-mode crashes appear to be at the exact same location):

bp-1c86b7c1-de6f-4153-b120-3ac320200814 bp-14a13b2b-6c6d-4d67-982d-132da0200814

Nothing comes up in the Correlations section of the report, and a search of the signature doesn't seem to turn up much relevant. Frankly, if I could just figure out how to get the browser restarted without rebooting the whole machine, that'd be a big step forward for me :)

Many thanks for any attention people can give this,

Dave.

Asked by Dave Jones 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

"Bookmark this page" has to be pressed twice

Hi, problem is i have to press Ctrl+D twice in order to choose the folder the bookmark will be saved to (on the first one it only shows "saved to library"). This odd beh… (read more)

Hi,

problem is i have to press Ctrl+D twice in order to choose the folder the bookmark will be saved to (on the first one it only shows "saved to library"). This odd behaviour only started like 2 weeks ago, i havent installed any new plugins neither did the system change. I am on Kubuntu 18.04. with Firefox 79.0.

Thanks

Asked by solvethemall 1 year ago

Last reply by cor-el 1 year ago