Firefox Support Forum

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

• [Support - Create a desktop shortcut to a website]

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

I am installing Firefox version 88.0 on an Ubuntu Linux version 15.04 system. Currently, I had, Firefox version 44.0. I am installing from the downloaded tar file as follows:

/home/paulr/firefox/firefox -ProfileBuilder

How do I recover my bookmarks and settings at this point ?

What happened is Firefox came up and asked me to sign in to my account. I didn't have one so I created one and am signed into it now. I don't have another Firefox account to sync with.

Hi there,

I was wondering for the past few months if there is maybe someone at Firefox DEV/UI team who so much hates the Close multiple tabs menu item, that slowly but surely is getting to disappear?

1. In the good ol days there was a separate menu item Close Tabs To The Right under the tab right click menu. Which was very useful and I used it a lot.
2. Then this developer/designer from above, or some political committee decided that to remove that one and to put it as a submenu under a new menu item Close Multiple Tabs. That was outrageous, but I said well, maybe they have some weird reason behind this change so I should probably get used to the new version. In the end the Close Tabs To The Right menu item was still first in the list.
3. Then since last week or two, I realized that this evil entity above decided to set the Close Tabs To The Right to be the second one in the list under the submenu! And this is too much! I've made like countless mistakes of closing the very important tabs on the left for the past few days by just wrongly assuming I'l clicking the right submenu item.

So guys and gals or aliens or whatever you are, what are you trying to do? Ruin the browser on purpose?

I'm using the Firefox for decades as my main browser, but it is getting worst and worst with every new release. And the reasons to still stay with it are diminishing. Which is sad...

System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD and cursor are frozen. This has been going on since last FF update, maybe even the one before. Plug-ins are uBlock Origin and Video DownloadHelper. Anyone else experience this?

1. 1. Steps to reproduce

1. Open the history sidebar (on Win/Linux: Ctrl+H). 2. Enter a search string that returns many results (e.g. facebook.com). 3. Select all results (Ctrl + A), and delete them all (Delete) 4. Notice that the main thread hangs until the deletion is complete (in my case, > 30 seconds)

1. 1. Expected behaviorOS:

The deletion should be not cause the rest of the application to deadlock.

1. 1. Other info

OS: Manjaro i3, but IIRC it was also present on Ubuntu. Firefox version: 88.0 (64-bit), but has been present for as long as I can remember (at least a year).

I'm using Firefox 88.0-2 installed on Debian 10 using snap.

When i try to upload any file it just doesn't show the file selection window. When i try to download any file it shows the window where it asks what you want to do with this file but doesn't download it when i select the save option. I tried changing the download location, clearing the download history, clearing the settings of firefox handles different types of files and also resetting firefox.

Also firefox creates a folder 'firefox.tmp' in downloads folder on my machine. Even if delete it, it gets created again when i start firefox.

Anyone else facing this issue or any idea how to tackle it ?

I have a following issue: I remember my account's password, but I had lost a two-factor auth code due a hardware crash and can't thereof login. I attempted to use a recovery code, but it's much longer then 10 characters (it has the length of 32 characters with does not work after entering into the code field). How can I access my account in this case?

I currently use Firefox 87

I am dealing with a government website. All of the government forms are available as PDFs on this website. However if I try to download a form the site looks at the browser description and does not see Adobe Acrobat installed on my system, so it returns a text document telling me to install Adobe Acrobat release 8 or higher. I cannot install Adobe Acrobat because Adobe does not support Linux. I don't need to install Adobe because Firefox, Chrome, and every other browser on the market has builtin support for PDF. How do I customize Firefox to LIE to the website and say that Adobe Acrobat is installed?

The menu bar at the top that has a red dot and a max/minimize button next to that has disappeared, and the browser now completely blocks the menu bar I usually have at the bottom of my screen that allows me to tab between applications.

When typing into a form, (ie a zipcode) you will begin typing amd the character you typed will highlight/select it self. Your next keystroke erases and the new character appears. For example. typing in the zip code 12345, would reult in the 5 showing up in the box.

This happened

A few times a week

== Installation Linux10-4

my computer is used by others. All is well except with a few sites which i would like to make unreachable. How to do it - what options do i have? E.g. reported sites can i add my own only with local effect? or other means?

Issue

Firefox is crashing or closing unexpectedly

Description

Problem: When I start FF in Linux, it crashes after the cursor is jumping for half a minute. Nothing is displayed. When I start FF from the command line, I get the prompt back after one second without any message. In safe-mode and with all extensions off it always starts. However, when I change something in the extensions' settings, it may start: If I start in safemode, deactivate all extensions, and restart - here it goes, with all extensions off. If I activate all the extensions again and restart - here it goes again, with all extensions on. If I delete one or more of the extensions' folders in the extensions-directory of the profile (i.e. sth changes about the extensions!), it may start again, too, but not in every case.

What could be the cause of this issue and how can I resolve it?

I use FF 3.6.8 in openSUSE 11.3. The profile-directory I use with FF in Linux is also used by my Windows-FF. As for extensions, I use Greasemonkey, Firebug and Web Developers Toolbar

Troubleshooting information

 Allgemeine Informationen

       Name
       Firefox

       Version
       3.6.8

       Profil-Verzeichnis

         Beinhaltenden Ordner anzeigen

       Installierte Plugins

         about:plugins

       Build-Konfiguration

         about:buildconfig

 Erweiterungen

       Name

       Version

       Aktiviert

       ID

       Web Developer
       1.1.8
       true
        

       Greasemonkey
       0.8.20100408.6
       true
        

       Firebug
       1.5.4
       true
       firebug@software.joehewitt.com

       openSUSE Firefox Erweiterungen
       1.0.1
       false
       susefox@opensuse.org

 Modifizierte Einstellungen

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     Wert

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       browser.startup.homepage
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       browser.startup.homepage_override.mstone
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       extensions.lastAppVersion
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       print.printer_FreePDF_XP.print_bgimages
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       print.printer_FreePDF_XP.print_downloadfonts
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       print.printer_OKI_B4300_PS_(MS).print_to_file
       true

       print.printer_OKI_B4300_PS_(MS).print_unwriteable_margin_bottom
       56

       print.printer_OKI_B4300_PS_(MS).print_unwriteable_margin_left
       25

       print.printer_OKI_B4300_PS_(MS).print_unwriteable_margin_right
       25

       print.printer_OKI_B4300_PS_(MS).print_unwriteable_margin_top
       25

       print.printer_hl730series.print_bgcolor
       false

       print.printer_hl730series.print_bgimages
       false

       print.printer_hl730series.print_colorspace
       default

       print.printer_hl730series.print_command
       lpr $ 

       print.printer_hl730series.print_downloadfonts
       false

       print.printer_hl730series.print_edge_bottom
       14

       print.printer_hl730series.print_edge_left
       16

       print.printer_hl730series.print_edge_right
       16

       print.printer_hl730series.print_edge_top
       14

       print.printer_hl730series.print_evenpages
       true

       print.printer_hl730series.print_footercenter

       print.printer_hl730series.print_footerleft
       &PT

       print.printer_hl730series.print_footerright
       &D

       print.printer_hl730series.print_headercenter

       print.printer_hl730series.print_headerleft
       &T

       print.printer_hl730series.print_headerright
       &U

       print.printer_hl730series.print_in_color
       true

       print.printer_hl730series.print_margin_bottom
       0.500000012107193

       print.printer_hl730series.print_margin_left
       0.500000012107193

       print.printer_hl730series.print_margin_right
       0.500000012107193

       print.printer_hl730series.print_margin_top
       0.500000012107193

       print.printer_hl730series.print_oddpages
       true

       print.printer_hl730series.print_orientation
       0

       print.printer_hl730series.print_pagedelay
       500

       print.printer_hl730series.print_paper_data
       0

       print.printer_hl730series.print_paper_height
       279,40

       print.printer_hl730series.print_paper_name
       na_letter

       print.printer_hl730series.print_paper_size_type
       1

       print.printer_hl730series.print_paper_size_unit
       1

       print.printer_hl730series.print_paper_width
       215,90

       print.printer_hl730series.print_plex_name
       default

       print.printer_hl730series.print_resolution_name
       default

       print.printer_hl730series.print_reversed
       false

       print.printer_hl730series.print_scaling
       1,00

       print.printer_hl730series.print_shrink_to_fit
       true

       print.printer_hl730series.print_to_file
       false

       print.printer_hl730series.print_unwriteable_margin_bottom
       56

       print.printer_hl730series.print_unwriteable_margin_left
       25

       print.printer_hl730series.print_unwriteable_margin_right
       25

       print.printer_hl730series.print_unwriteable_margin_top
       25

       print.tmp.printerfeatures.CUPS/hl730series.can_change_colorspace
       false

       print.tmp.printerfeatures.CUPS/hl730series.can_change_downloadfonts
       false

       print.tmp.printerfeatures.CUPS/hl730series.can_change_jobtitle
       false

       print.tmp.printerfeatures.CUPS/hl730series.can_change_num_copies
       true

       print.tmp.printerfeatures.CUPS/hl730series.can_change_orientation
       true

       print.tmp.printerfeatures.CUPS/hl730series.can_change_paper_size
       true

       print.tmp.printerfeatures.CUPS/hl730series.can_change_plex
       false

       print.tmp.printerfeatures.CUPS/hl730series.can_change_printincolor
       true

       print.tmp.printerfeatures.CUPS/hl730series.can_change_resolution
       false

       print.tmp.printerfeatures.CUPS/hl730series.can_change_spoolercommand
       false

       print.tmp.printerfeatures.CUPS/hl730series.colorspace.0.name
       default

       print.tmp.printerfeatures.CUPS/hl730series.colorspace.count
       1

       print.tmp.printerfeatures.CUPS/hl730series.has_special_printerfeatures
       true

       print.tmp.printerfeatures.CUPS/hl730series.orientation.0.name
       portrait

       print.tmp.printerfeatures.CUPS/hl730series.orientation.1.name
       landscape

       print.tmp.printerfeatures.CUPS/hl730series.orientation.count
       2

       print.tmp.printerfeatures.CUPS/hl730series.paper.0.height_mm
       210

       print.tmp.printerfeatures.CUPS/hl730series.paper.0.is_inch
       false

       print.tmp.printerfeatures.CUPS/hl730series.paper.0.name
       A5

       print.tmp.printerfeatures.CUPS/hl730series.paper.0.width_mm
       148

       print.tmp.printerfeatures.CUPS/hl730series.paper.1.height_mm
       297

       print.tmp.printerfeatures.CUPS/hl730series.paper.1.is_inch
       false

       print.tmp.printerfeatures.CUPS/hl730series.paper.1.name
       A4

       print.tmp.printerfeatures.CUPS/hl730series.paper.1.width_mm
       210

       print.tmp.printerfeatures.CUPS/hl730series.paper.2.height_mm
       420

       print.tmp.printerfeatures.CUPS/hl730series.paper.2.is_inch
       false

       print.tmp.printerfeatures.CUPS/hl730series.paper.2.name
       A3

       print.tmp.printerfeatures.CUPS/hl730series.paper.2.width_mm
       297

       print.tmp.printerfeatures.CUPS/hl730series.paper.3.height_mm
       279

       print.tmp.printerfeatures.CUPS/hl730series.paper.3.is_inch
       true

       print.tmp.printerfeatures.CUPS/hl730series.paper.3.name
       Letter

       print.tmp.printerfeatures.CUPS/hl730series.paper.3.width_mm
       215

       print.tmp.printerfeatures.CUPS/hl730series.paper.4.height_mm
       355

       print.tmp.printerfeatures.CUPS/hl730series.paper.4.is_inch
       true

       print.tmp.printerfeatures.CUPS/hl730series.paper.4.name
       Legal

       print.tmp.printerfeatures.CUPS/hl730series.paper.4.width_mm
       215

       print.tmp.printerfeatures.CUPS/hl730series.paper.5.height_mm
       431

       print.tmp.printerfeatures.CUPS/hl730series.paper.5.is_inch
       true

       print.tmp.printerfeatures.CUPS/hl730series.paper.5.name
       Tabloid

       print.tmp.printerfeatures.CUPS/hl730series.paper.5.width_mm
       279

       print.tmp.printerfeatures.CUPS/hl730series.paper.6.height_mm
       254

       print.tmp.printerfeatures.CUPS/hl730series.paper.6.is_inch
       true

       print.tmp.printerfeatures.CUPS/hl730series.paper.6.name
       Executive

       print.tmp.printerfeatures.CUPS/hl730series.paper.6.width_mm
       190

       print.tmp.printerfeatures.CUPS/hl730series.paper.count
       7

       print.tmp.printerfeatures.CUPS/hl730series.plex.0.name
       default

       print.tmp.printerfeatures.CUPS/hl730series.plex.count
       1

       print.tmp.printerfeatures.CUPS/hl730series.resolution.0.name
       default

       print.tmp.printerfeatures.CUPS/hl730series.resolution.count
       1

       print.tmp.printerfeatures.CUPS/hl730series.supports_colorspace_change
       false

       print.tmp.printerfeatures.CUPS/hl730series.supports_downloadfonts_change
       false

       print.tmp.printerfeatures.CUPS/hl730series.supports_jobtitle_change
       false

       print.tmp.printerfeatures.CUPS/hl730series.supports_orientation_change
       true

       print.tmp.printerfeatures.CUPS/hl730series.supports_paper_size_change
       true

       print.tmp.printerfeatures.CUPS/hl730series.supports_plex_change
       false

       print.tmp.printerfeatures.CUPS/hl730series.supports_printincolor_change
       true

       print.tmp.printerfeatures.CUPS/hl730series.supports_resolution_change
       false

       print.tmp.printerfeatures.CUPS/hl730series.supports_spoolercommand_change
       false

       print.tmp.printerfeatures.PostScript/default.can_change_colorspace
       false

       print.tmp.printerfeatures.PostScript/default.can_change_downloadfonts
       false

       print.tmp.printerfeatures.PostScript/default.can_change_jobtitle
       false

       print.tmp.printerfeatures.PostScript/default.can_change_num_copies
       true

       print.tmp.printerfeatures.PostScript/default.can_change_orientation
       true

       print.tmp.printerfeatures.PostScript/default.can_change_paper_size
       true

       print.tmp.printerfeatures.PostScript/default.can_change_plex
       false

       print.tmp.printerfeatures.PostScript/default.can_change_printincolor
       true

       print.tmp.printerfeatures.PostScript/default.can_change_resolution
       false

       print.tmp.printerfeatures.PostScript/default.can_change_spoolercommand
       true

       print.tmp.printerfeatures.PostScript/default.colorspace.0.name
       default

       print.tmp.printerfeatures.PostScript/default.colorspace.count
       1

       print.tmp.printerfeatures.PostScript/default.has_special_printerfeatures
       true

       print.tmp.printerfeatures.PostScript/default.orientation.0.name
       portrait

       print.tmp.printerfeatures.PostScript/default.orientation.1.name
       landscape

       print.tmp.printerfeatures.PostScript/default.orientation.count
       2

       print.tmp.printerfeatures.PostScript/default.paper.0.height_mm
       210

       print.tmp.printerfeatures.PostScript/default.paper.0.is_inch
       false

       print.tmp.printerfeatures.PostScript/default.paper.0.name
       A5

       print.tmp.printerfeatures.PostScript/default.paper.0.width_mm
       148

       print.tmp.printerfeatures.PostScript/default.paper.1.height_mm
       297

       print.tmp.printerfeatures.PostScript/default.paper.1.is_inch
       false

       print.tmp.printerfeatures.PostScript/default.paper.1.name
       A4

       print.tmp.printerfeatures.PostScript/default.paper.1.width_mm
       210

       print.tmp.printerfeatures.PostScript/default.paper.2.height_mm
       420

       print.tmp.printerfeatures.PostScript/default.paper.2.is_inch
       false

       print.tmp.printerfeatures.PostScript/default.paper.2.name
       A3

       print.tmp.printerfeatures.PostScript/default.paper.2.width_mm
       297

       print.tmp.printerfeatures.PostScript/default.paper.3.height_mm
       279

       print.tmp.printerfeatures.PostScript/default.paper.3.is_inch
       true

       print.tmp.printerfeatures.PostScript/default.paper.3.name
       Letter

       print.tmp.printerfeatures.PostScript/default.paper.3.width_mm
       215

       print.tmp.printerfeatures.PostScript/default.paper.4.height_mm
       355

       print.tmp.printerfeatures.PostScript/default.paper.4.is_inch
       true

       print.tmp.printerfeatures.PostScript/default.paper.4.name
       Legal

       print.tmp.printerfeatures.PostScript/default.paper.4.width_mm
       215

       print.tmp.printerfeatures.PostScript/default.paper.5.height_mm
       431

       print.tmp.printerfeatures.PostScript/default.paper.5.is_inch
       true

       print.tmp.printerfeatures.PostScript/default.paper.5.name
       Tabloid

       print.tmp.printerfeatures.PostScript/default.paper.5.width_mm
       279

       print.tmp.printerfeatures.PostScript/default.paper.6.height_mm
       254

       print.tmp.printerfeatures.PostScript/default.paper.6.is_inch
       true

       print.tmp.printerfeatures.PostScript/default.paper.6.name
       Executive

       print.tmp.printerfeatures.PostScript/default.paper.6.width_mm
       190

       print.tmp.printerfeatures.PostScript/default.paper.count
       7

       print.tmp.printerfeatures.PostScript/default.plex.0.name
       default

       print.tmp.printerfeatures.PostScript/default.plex.count
       1

       print.tmp.printerfeatures.PostScript/default.resolution.0.name
       default

       print.tmp.printerfeatures.PostScript/default.resolution.count
       1

       print.tmp.printerfeatures.PostScript/default.supports_colorspace_change
       false

       print.tmp.printerfeatures.PostScript/default.supports_downloadfonts_change
       false

       print.tmp.printerfeatures.PostScript/default.supports_jobtitle_change
       false

       print.tmp.printerfeatures.PostScript/default.supports_orientation_change
       true

       print.tmp.printerfeatures.PostScript/default.supports_paper_size_change
       true

       print.tmp.printerfeatures.PostScript/default.supports_plex_change
       false

       print.tmp.printerfeatures.PostScript/default.supports_printincolor_change
       true

       print.tmp.printerfeatures.PostScript/default.supports_resolution_change
       false

       print.tmp.printerfeatures.PostScript/default.supports_spoolercommand_change
       true

       print.tmp.printerfeatures.hl730series.can_change_colorspace
       false

       print.tmp.printerfeatures.hl730series.can_change_downloadfonts
       false

       print.tmp.printerfeatures.hl730series.can_change_jobtitle
       false

       print.tmp.printerfeatures.hl730series.can_change_num_copies
       true

       print.tmp.printerfeatures.hl730series.can_change_orientation
       true

       print.tmp.printerfeatures.hl730series.can_change_paper_size
       true

       print.tmp.printerfeatures.hl730series.can_change_plex
       false

       print.tmp.printerfeatures.hl730series.can_change_printincolor
       true

       print.tmp.printerfeatures.hl730series.can_change_resolution
       false

       print.tmp.printerfeatures.hl730series.can_change_spoolercommand
       false

       print.tmp.printerfeatures.hl730series.colorspace.0.name
       default

       print.tmp.printerfeatures.hl730series.colorspace.count
       1

       print.tmp.printerfeatures.hl730series.has_special_printerfeatures
       true

       print.tmp.printerfeatures.hl730series.orientation.0.name
       portrait

       print.tmp.printerfeatures.hl730series.orientation.1.name
       landscape

       print.tmp.printerfeatures.hl730series.orientation.count
       2

       print.tmp.printerfeatures.hl730series.paper.0.height_mm
       210

       print.tmp.printerfeatures.hl730series.paper.0.is_inch
       false

       print.tmp.printerfeatures.hl730series.paper.0.name
       A5

       print.tmp.printerfeatures.hl730series.paper.0.width_mm
       148

       print.tmp.printerfeatures.hl730series.paper.1.height_mm
       297

       print.tmp.printerfeatures.hl730series.paper.1.is_inch
       false

       print.tmp.printerfeatures.hl730series.paper.1.name
       A4

       print.tmp.printerfeatures.hl730series.paper.1.width_mm
       210

       print.tmp.printerfeatures.hl730series.paper.2.height_mm
       420

       print.tmp.printerfeatures.hl730series.paper.2.is_inch
       false

       print.tmp.printerfeatures.hl730series.paper.2.name
       A3

       print.tmp.printerfeatures.hl730series.paper.2.width_mm
       297

       print.tmp.printerfeatures.hl730series.paper.3.height_mm
       279

       print.tmp.printerfeatures.hl730series.paper.3.is_inch
       true

       print.tmp.printerfeatures.hl730series.paper.3.name
       Letter

       print.tmp.printerfeatures.hl730series.paper.3.width_mm
       215

       print.tmp.printerfeatures.hl730series.paper.4.height_mm
       355

       print.tmp.printerfeatures.hl730series.paper.4.is_inch
       true

       print.tmp.printerfeatures.hl730series.paper.4.name
       Legal

       print.tmp.printerfeatures.hl730series.paper.4.width_mm
       215

       print.tmp.printerfeatures.hl730series.paper.5.height_mm
       431

       print.tmp.printerfeatures.hl730series.paper.5.is_inch
       true

       print.tmp.printerfeatures.hl730series.paper.5.name
       Tabloid

       print.tmp.printerfeatures.hl730series.paper.5.width_mm
       279

       print.tmp.printerfeatures.hl730series.paper.6.height_mm
       254

       print.tmp.printerfeatures.hl730series.paper.6.is_inch
       true

       print.tmp.printerfeatures.hl730series.paper.6.name
       Executive

       print.tmp.printerfeatures.hl730series.paper.6.width_mm
       190

       print.tmp.printerfeatures.hl730series.paper.count
       7

       print.tmp.printerfeatures.hl730series.plex.0.name
       default

       print.tmp.printerfeatures.hl730series.plex.count
       1

       print.tmp.printerfeatures.hl730series.resolution.0.name
       default

       print.tmp.printerfeatures.hl730series.resolution.count
       1

       print.tmp.printerfeatures.hl730series.supports_colorspace_change
       false

       print.tmp.printerfeatures.hl730series.supports_downloadfonts_change
       false

       print.tmp.printerfeatures.hl730series.supports_jobtitle_change
       false

       print.tmp.printerfeatures.hl730series.supports_orientation_change
       true

       print.tmp.printerfeatures.hl730series.supports_paper_size_change
       true

       print.tmp.printerfeatures.hl730series.supports_plex_change
       false

       print.tmp.printerfeatures.hl730series.supports_printincolor_change
       true

       print.tmp.printerfeatures.hl730series.supports_resolution_change
       false

       print.tmp.printerfeatures.hl730series.supports_spoolercommand_change
       false

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed
       false

User Agent

Opera/9.80 (X11; Linux i686; U; de) Presto/2.6.30 Version/10.60

As title, the results of Print and Print Preview are apparently wrong.

URL of affected sites

http://www.arsgeek.com/2007/05/17/5-steps-to-create-a-pdf-printer-print-to-pdf-in-ubuntu/

as title. Maybe the site prohibit the function. How can I get through it?

URL of affected sites

http://www.url.com.tw

Firefox hangs when downloading large files. Take 100% CPU and I must kill it. Not possible to surf when it happens.

This happened

Every time Firefox opened

== downloading large files (1Gb or + )

I updated Firefox from 3.5 to 3.6 and was then asked to update the flash player. I downloaded the tar archive and copied libflashplayer.so to /usr/lib/browser-plugins, after backing up the file that was already there. Firefox tells me it's 10.0 R42, which is what I had before the update.

This happened

Every time Firefox opened

== I downloaded the new version of Adobe flash player

Any attempt to click on Applications in the Preferences causes an immediate crash. None of the other selections within Preferences does this. Running from terminal shows no output.

I have tired submitting a crash report but cannot find the cert I need. I had found a link showing the crash reports and linux had very few (almost none). Perhaps if you all would provide a link how to properly get and install the cert on Linux this report would not have been needed.

This happened

Every time Firefox opened

== using qt-4.7.0 and kde-4.4.95 (KDE SC 4.5)

Ubuntu 10.4 x86 32-bit Visit numerous sites, laptop CPU fan & utilization increases, screen programmatically dims, can't interact with site, CPU & fan return to normal, screen comes back on full bright. I have the NoScript and Weaver/Sync add-ons

URL of affected sites

http://